As the firm’s first dedicated KM professional, the position will be a combination of strategy and execution – meaning that this person will assist in developing KM at the firm and perform the day-to-day work required to build the process from the ground up.

• Build and Support the KM Function

o Works with leadership to define a practical approach to KM at our firm and create the roadmap for KM tools, processes and future path.
o Meets with lawyers to gain an understanding of current pain points, the firm’s current processes around KM and what needs to be done to improve it.
o Helps establish the standards, processes and best practices for the KM function
o Helps drive adoption of KM and AI initiatives across the firm.

• Data Management and Organization

o Works with lawyers on the implementation of the iManage KM tool.
o Assists with locating prior work product, templates and other information that should be saved in our KM environment.
o Develops the protocols for identifying, reviewing and saving documents in the KM database as well as the process for assessing the continued applicability of the items saved there.
o Works with IT and leadership on data governance policies.
o Supports the cleanup and structuring of documents within the firm’s document management system including tagging, metadata and naming conventions.

• AI & Legal Innovation Support

o Works with the AI partner on maximizing the use of the firm’s approved AI tools.
o Helps evaluate, implement and integrate AI tools into workflows.
o Assists in creating and maintaining prompt libraries.
o Tracks usage and satisfaction with our AI tools. Work with vendors on improving usage and results.

• Training and Development

o Provides training on the firm’s iManage KM tool.
o Creates a curriculum of training for both KM and AI.
o Works with the AI partner to develop and deliver training on AI tools and their practical application to case and other legal work.
o Creates user-friendly guides, templates and quick-reference materials.
o Meets with lawyers and staff to follow up on training to answer questions and help apply the training in their daily jobs.
Qualifications

• Bachelor’s degree required. Graduation from law school or paralegal certification is a plus.
• 4-7 years of experience in knowledge management, legal operations, practice support or similar role (law firm strongly preferred).
• In-depth understanding of legal practices, law firm workflows and document management practices.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with document management applications (iManage is a plus).
• Familiarity with AI tools.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.