Job Description

We are looking for an IAM Product Owner to lead the strategy, roadmap, and delivery of enterprise Identity and Access Management (IAM) programs. Acts as the product owner responsible for defining vision, prioritizing work, and ensuring delivery of secure, scalable, and seamless customer identity experiences. Partners across business, product, engineering, and security teams to align IAM capabilities with digital strategy, customer experience goals, and regulatory requirements.

Key Responsibilities:

• Build a strong IAM program for customers, partners, suppliers, distributors, vendors and employees and serve as a subject matter expert. Key technical contributor to the strategy, design, engineering and management of the product
• Design IAM processes and identify opportunities for improvements. Plan, design and implement key components like user registration/enrollment, authentication/authorization, user self-service, data security, privacy and consent management, fraud and attack detection, session and token management, reporting etc.
• Leading the technical aspects of the IAM program, providing guidance to team members, and ensuring solutions are aligned with business needs and IAM best practices
• Work to understand the IT enterprise architecture and collaborate with the architecture team to ensure the IAM/IAM security standards are created and adopted into the Enterprise Architecture frameworks
• Be the primary point of escalation for operational and security issues for IAM platform and solution. Lead and support ongoing IAM operations, maintenance and specific problem resolution. Anticipate, identify, track and assist in resolution of technical issues
• Conduct industry and market research and maintain a working knowledge of emerging trends and technologies in the IAM discipline. Ensure that the IAM team is aligning with global standards and initiatives
• Manage and direct a consultative team approach for enterprise-wide security initiatives with key stakeholders
• Produce & review daily, weekly, monthly reports to measure services against key performance & risk indicators

 Competencies

• Strategic & Innovative Thinking (IAM product vision and roadmap)
• Driving Effective Outcomes (product delivery and measurable impact)
• Engaging with Impact (cross-functional alignment and influence)
• Ensuring Customer Success (frictionless, secure digital identity experiences)
• Security & Compliance Principles (privacy-first IAM design)
• Manages People & Teams (building high-performing product teams)
• Directs Work (clear backlog prioritization and execution discipline)

 Experience

• Bachelor’s degree or equivalent with 10+ years of information security or information technology experience
• 7+ years’ working experience in Identity and Access Management (IAM) with strong provisioning and developing procedures for provisioning
• Strong understanding of IAM concepts, technologies, and best practices. Highly effective in developing and communicating audience appropriate information to technical, non-technical, management, and executive audiences
• Proven experience in successfully designing, implementing and operating IAM service capabilities and overall IAM functions in technically complex organizations
• Experience in developing and running multi-year, complex IAM initiatives and programs
• Experience managing relationships with Product and Services vendors. Proven ability to build and maintain strong enterprise relationships with internal and external teams/partners
• Strong experience supporting projects and operationalization. 
• Strong understanding of AM protocols (OAuth 2.0, OpenID Connect, SAML) and security principles, including encryption, token security, and session management.
• Deep knowledge of agile processes and workflows
• Good organizational and time management skills
• Must be team-oriented and able to collaborate across many participating teams