• JOB-1099
    • Global Plus Operations Specialist

    • Operations Analyst – Global Custody Transactions (Global Plus)

      Position Overview

      We are seeking a detail-oriented Operations Analyst to conduct quality assurance testing on specific global custody transactions within Global Plus. The analyst will ensure transaction accuracy, system functionality, and compliance with operational and regulatory standards. The ideal candidate will have experience with transactional testing, identifying errors, and collaborating with cross-functional teams to resolve issues.

      Key Responsibilities

      • Conduct targeted testing on specific global custody transactions, including but not limited to:
        • Trade settlements (Equities, Fixed Income, Derivatives)
        • Corporate actions processing (dividends, splits, mergers)
        • Cash movements and foreign exchange transactions
        • Reconciliations of securities and cash positions
      • Validate transaction processing accuracy within Global Plus by executing structured test cases.
      • Develop and execute manual and automated test scripts to identify system issues, data inconsistencies, and process deviations.
      • Work closely with operations teams to ensure transaction flow aligns with business rules, internal controls, and regulatory compliance.
      • Identify defects, document findings in test reports, and work to resolve discrepancies.
      • Perform root cause analysis on failed transactions and recommend corrective actions and process improvements.
      • Support system enhancements, patches, and UAT by testing new functionality and validating expected results.
      • Maintain documentation of test cases, expected outcomes, and results for audit and compliance purposes.
      • Collaborate with global teams across different time zones to ensure thorough test coverage for all critical transactions.

      Required Qualifications

      • Experience: 5+ years in transaction testing, operational QA, or reconciliation within global custody, asset servicing, or investment operations.
      • System Expertise: Hands-on experience with Global Plus (FIS) is required.
      • Knowledge: In-depth understanding of trade settlements, corporate actions, FX processing, and global custody workflows.
      • Technical Skills:
        • Proficiency in SQL, Excel (VLOOKUPs, Pivot Tables), and data validation tools.
      • Analytical Abilities: Strong ability to identify transaction errors, troubleshoot issues, and recommend solutions.
      • Attention to Detail: High accuracy in identifying transaction mismatches, processing gaps, and control weaknesses.
      • Communication Skills: Ability to document test cases, defects, and resolutions effectively for various stakeholders.

      Preferred Qualifications

      • Prior experience with SWIFT messaging formats, DTCC, and settlement platforms.
      • Knowledge of regulatory requirements impacting global custody operations.
      • Experience with automation tools for regression testing.

      Work Environment & Schedule

      • Remote or hybrid flexibility, depending on business needs.
      • Must be able to work across different time zones to support global transaction reviews.
      • Some weekend or off-hours testing may be required for system updates.
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    • JOB-1093
    • Principal Consultant - Trust SME
    • Full-time

    • Job Description: Trust, Custody, Unitization, and Integration Recordkeeping Specialist

      Position Overview:

      We are seeking a highly skilled and detail-oriented Trust, Custody, Unitization, and Integration Recordkeeping Specialist to lead the development and integration of cutting-edge investment recordkeeping solutions. This role will focus on the seamless integration of OmniPlus and Matrix Trust systems, as well as gathering requirements, documenting processes, and supporting the successful implementation of the target state investment recordkeeping solution.

      Key Responsibilities:

      Workstream Leadership:
      • Develop comprehensive epics, capabilities, features, and user stories to define project scope and deliverables.
      • Prepare detailed RFI (Request for Information) and RFP (Request for Proposal) documentation for target state investment recordkeeping solutions.
      • Actively participate in workstream sessions, including discovery meetings, requirement validation, and solution design workshops.
      Requirement Gathering:
      • Collaborate with stakeholders to gather and document requirements for:
        • Trust, Custody, and Unitization processes, including transactional workflows, reconciliation, and reporting.
        • Investment Recordkeeping processes, focusing on system enhancements and future-state requirements.
        • Integration of OmniPlus and Matrix Trust systems, ensuring seamless data flow and compatibility.
      System Integration:
      • Lead efforts to integrate OmniPlus and Matrix Trust systems, including:
        • Conducting a gap analysis to identify integration objectives.
        • Designing and implementing data mapping strategies.
        • Testing and validating end-to-end workflows for data exchange, including error handling and exception management.
        • Collaborating with IT and vendor teams to establish secure and reliable connectivity through APIs, file transfers, and middleware configurations.
      • Ensure integration supports business-critical processes such as trust account setup, unitization, and tax reporting.
      Subject Matter Expertise (SME):
      • Provide expertise on outbound and inbound file structures, data formats, and elements critical to business operations.
      • Support trading, settlement, reconciliation, cashiering, payment processing, and tax reporting functions.
      • Serve as the primary resource for data governance and system interdependencies within the trust, custody, and unitization domains.
      RFI/RFP Process:
      • Draft, review, and finalize RFI/RFP documentation for the target state solution.
      • Evaluate vendor proposals to ensure solutions align with business and integration requirements.
      • Participate in vendor demonstrations and proof of concept evaluations.
      Process Improvement:
      • Recommend enhancements to existing workflows for OmniPlus and Matrix Trust systems, emphasizing scalability, performance, and compliance.
      • Establish best practices for managing data dependencies between systems.

      Qualifications:

      • Experience:

        • Minimum 5–7 years of experience in trust, custody, or investment recordkeeping roles.
        • Proven experience with OmniPlus and Matrix Trust systems, including data integration and system enhancements.
        • Hands-on experience with RFI/RFP processes and vendor management.

      • Skills:

        • Strong analytical and problem-solving skills with attention to detail.
        • Proficiency in data mapping, file formats, APIs, and middleware technologies.
        • Excellent communication and documentation skills.
        • Ability to collaborate effectively with cross-functional teams and vendors.

      • Education:

        • Bachelor’s degree in Business Administration, Finance, Information Technology, or related field.
        • Advanced certifications in trust or investment operations (e.g., CISP, CFA) are a plus.

      Key Success Metrics:

      • Achieve seamless integration of OmniPlus and Matrix Trust systems with minimal operational disruptions.
      • Deliver an efficient, scalable, and compliant investment recordkeeping environment.
      • Ensure accuracy and integrity of data flows, supporting trading, reconciliation, tax reporting, and payment processing.
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