• Building, testing, and administering highly available RedHat OpenShift Container Platform cluster
• Champion security by injecting it into the existing development workflow, i.e. into every stage of software development
• Supporting the Ansible Scripting
• Assisting application teams with on-boarding to the Openshift platform in areas such as resource requirements, capacity analysis, troubleshooting support
• Developing and automating repeatable tasks
• AWS provisioning, configuration management, storage management, network management, virtualization
• Creating automated CI/CD pipelines and automating all aspects of our infrastructure
• Mentoring team members in continuous delivery practices to grow a strong, cross functional team
• Developing and improving standards for security (via security as code) across a continuous delivery environment and cloud-based production deployments

• The DevOps Engineer is responsible for working and collaborating with our software engineering, architecture and operations teams.
• Key focus areas for this role are service quality, continuous improvements through process streamlining and extensive automation.
• The ideal candidate will use their system and networking knowledge to help maintain system health, monitor and design to scale. He/she will be responsible for business systems (including development, test, UAT and production) which include problem management, capacity planning, monitoring, and alert management for services.
• Key focus areas for this role are service availability, resiliency, service quality, capacity management, and cost of ownership, end-user performance, and architectural scalability.
• Build and maintain tools for deployment, monitoring and operations, troubleshoot and resolve issues in our development, test and production environments.
• Ability to convert architecture into infrastructure blueprints and design / implement individual components through automation (scripts, infrastructure as code – e.g. Terraform, Ansible etc.)
• Good hands-on experience eon CI/CD toolkit (Jenkins, GitLab, Sonar, Git, Nexus, Maven etc.)
• Strong background in configuring and deploying services on Linux/Unix
• Experience in integrating various automated testing tools with continuous delivery pipeline (epg. Junit, Cucumber, Selenium, Jasmine, PhantomJS)
• Very good with problem solving and troubleshooting skills.
• Design & build automated solutions including CI & CD pipelines, as well as build, release, and backup/recovery systems
• Understanding of key components of a Microservices architecture including containers, load balancing, distributed cache.
• Experience in build tools such as Gradle, Maven, NPM etc.,
• Designing and implementing software engineering processes, improve efficiency
• Experience with serverless platforms (e.g. AWS Lambda, Google Cloud Functions)
• Experience using AWS services
• Hands-on experience on setting up virtualized / containerized deploying (Docker and Kubernetes.)
• Expert level with installation/configuration automation and scripting (shell, Python etc.)
• Background in internet service architectures and a deep understanding of underlying technologies: TCP/IP, HTTP, load balancing, web servers, caching, relational & nosql databases
• Understanding of Enterprise Networks, Security and Identity Access Management.
• AWS certification is a plus (SysOps, DevOps)

• Develop automated test cases to evaluate and analyze new functionality.
• Opportunity to develop and improve our proprietary automated test framework.
• The role will work directly with the software engineering team to test and validate new features and identify, report, and drive resolution on issues discovered.

• Bachelor’s Degree in Computer Science, Engineering, or other related field.
• At least 3 years QA experience is required, with recent and demonstrable experience creating automated test cases and working with test frameworks. Experience with continuous integration systems is a plus.
• Strong experience in object-oriented design and programming techniques. Our preference is someone with Python development experience or working knowledge of other dynamic scripting languages.
• Experience with Selenium UI Testing Framework is necessary.
• SQL experience (PostgreSQL or other variety) is necessary.
• Working knowledge of Linux and experience with MS Windows and Office tools.
• Experience with the complete software development life cycle and QA processes in an Agile environment.
• Experience in the financial markets is a plus.

• Bachelor’s Degree in Computer Science or equivalent experience
• 10+ years of strong software development experience in software development with expertise in Java 7+ and above and knowledge of latest Java (8/9) features
• Recent experience in Architect-related roles
• Microservices Architecture Concepts preferably on AWS, Java Springboot, Kafka, Akamai
• Core Java skills
• SRE skills (managing SLOs/SLIs including but not limited to Performance Engineering, Caching solutions, etc.)
• Strong experience in writing high quality code with full automated unit test coverage
• Strong experience in defining and applying design standards, patterns, quality matrix depending on the solutions

• Execute PMO standards, processes and methodologies in a consistent manner for project planning and execution activities including: scope definition and management; task and resource scheduling; cost and price budgeting; quality review and assurance; client relationship management; project team management; and overall change management.
• Mentor and manage the delivery and execution of data center project through a balance of best-in-class and pragmatic project methodologies and practices that achieve KPIs and meet or exceed business results, client satisfaction and SLAs.
• Direct all phases of project from inception through completion.
• Develop and administer the budgets, schedules, and technical performance standards.
• Participate in the negotiation of contract and contract changes.
• Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract.
• Act as primary customer contact for project activities, leading project review sessions with clients to discuss overall performance.
• Establish milestones and monitor adherence to master plans and schedules, identify problems and obtain solutions, such as allocation of resources or changing contractual specifications.
• Direct the work of employees assigned to the project from technical, professional, or administrative areas.
• Issue and communicate project status to leadership, steering committee and other stakeholders as appropriate.
• Onboard team members to the program, facilitating orientation and training on key processes and tools.
• Manage project issues/risks in a timely manner, escalating when necessary.
• Foster collaborative working relationships within Data Center Program & Operations and across all levels and departments of the organization to execute program management activities and company priorities.
• Promote continuous growth of project management practices within the organization to achieve client and organizational objectives.
• Achieve performance targets established by leadership for applicable Key Performance Indicators.
• Act as point-of-escalation for the project.
• Manage change control process and scope in accordance with mutually agreed Change Management process.
• Manage Project control fundamentals: monitoring, anticipating potential problems, identifying project conflicts, taking corrective action, resolving issues, managing scope, schedule, cost, profit and budget, project reporting, quality review and assurance. Issue and communicate program status to leadership, steering committee and other stakeholders as appropriate.

• Bachelor’s Degree or equivalent, relevant experience
• Area of Study / Degree: BA, Project Management, Engineering, IT or business is desired but not required
• Certifications Preferred: PMP, RCDD, DCDC
• 10 years minimum work experience
• 7+ years’ experience managing large-scale / Hyper-scale data center implementations
• 5+ years’ experience working with General Contractors and other trades.
• Consulting experience a plus
• Strong working knowledge of large-scale (i.e. > 500,000 sq. ft.) data center infrastructure (i.e. structured cabling, networking, rack-and-stack, etc.), gained from prior experience as Project Manager working in the data center environment.
• Strong leadership, decision-making, and delegation skills are a must. The work environment is a high-paced environment and will require a poised, strong leader to keep the team ontrack, motivated, and moving in the same direction.
• Minimum of 10 years Project Management experience within the technology services industry which includes: overseeing multiple prime contracts; preparing and delivering briefings and recommendations to leadership on a regular basis; managing complex customer requirements across all aspects of cost, schedule, and quality.
• Strong working knowledge of both Waterfall and Agile project management philosophies and the ability to incorporate both into the project as needed.
• Strong understanding of Earned Value Management (EVM) and experience in EVM tools, particularly Primavera P6.
• Strong decision making and delegation skills. Need to be able to make key decisions on the fly and delegate work appropriately when faced with time constraint challenges and changes to the project schedule.
• Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making, ability to work and motivate in a team environment and overall change management.
• Self-motivated with a strong ability to plan/organize workloads.
• Excellent professional service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs.

This position works independently to provide shared technical support remote users supporting our business. Support includes but is not limited to desktop hardware, desktop operating systems, desktop office productivity software, network hardware and software, security devices and software, printers, and mobile devices. Infrequent travel may be required.

Required Skills and Experience:

• Education: Bachelor degree or equivalent. Microsoft and Apple technical training is preferred.

• Work Experience:
  • Minimum of 3 years of experience in a help desk role is required
  • Experience with end-user support, help desk ticketing software, hardware and software upgrades, hardware and software troubleshooting and providing formal/informal technical training is required
  • Experience with Microsoft Office 2010 / 2013 / 2016 / 2019 / 365 and Office for Mac 2011 / 2016 / 365
  • Experience with Windows XP, 7, 8.1 & 10 is required
  • Experience with Mac 10.x is required
  • Experience with Android, iOS, and Windows Mobile devices is required
  • Active Directory and Exchange environment experience is required
• Skills:
  • Must be able to troubleshoot remote issues and support offsite users
  • Ability to effectively communicate with both technical and non-technical individuals
  • Ability to read and interpret documents, for example, operating/maintenance instructions and procedure manuals
  • Ability to perform light to medium physical work of lifting up to 50 pounds
  • Knowledge of Sharepoint or other portal products is a plus
  • Knowledge of VOIP/PBX systems
  • Reudementary network knowledge is a plus
  • Knowledge of computer imaging
  • Knowledge of VPN is required
  • Knowledge of network shares, namespaces and mapped drives is required
  • Knowledge of encryption
  • Familiarity with Manage Engine ServiceDesk Plus
• Competencies
  • problem-solving
  • detail oriented
  • communication skills (verbal and written)
  • multi-tasking
  • analytical skills
  • patience
  • flexibility

Key Responsibilities:

• Answers, evaluates, and prioritizes service requests received via help desk, telephone and in-person from users across the Enterprise
• Ensures timely resolution of user issues by assigning an appropriate priority and resolution goal
• Performs diagnostics to collect information to determine source of error
• Isolates performance issues to determine cause of hardware malfunctions such as hard drive, printer, cables or telephone
• Resolves printing issues and network connectivity issues
• Troubleshoots Mac hardware and software issues and identifies and resolves hardware and software application problems
• Contacts software and hardware vendors via voice or online systems to research issues and determine and implement recommended solutions
• Analyzes and corrects issues using documented procedures and available tools as well as personal knowledge and skills and recommended solutions
• Brainstorms with team members to resolve more complex issues and escalates difficult issues to IT Manager
• Performs imaging setup for standard desktop applications
• Performs daily checks to verify system availability
• Participates in creation and maintenance of IT standards and procedures
• Tests and deploys new software, procedures, installation, conversion and upgrade activities
• Site visits to other local sites
• Infrequent travel to other sites may be required

• Work with team members to implement, support, and scale hybrid in-house/cloud-based high performance compute grid.
• Assist in development improvements and support of proprietary Python based computation framework.
• Work with quantitative researchers to leverage computation framework and grid for their research

• Python – Systems knowledge and infrastructure development skills; Working knowledge of Pandas / Numpy libraries.
• Grid computing – Experience using frameworks such as Mesos and Docker.
• Linux – Intermediate-level experience working with Linux operating systems including interpreter and command line.
• Core Java experience.
• Experience with AWS / git / iPython / TeamCity.
• Computer science degree with 3-5 years of relevant work experience.

• Leadership is critical here. We need someone who can communicate clearly, negotiate requirements, plan timelines and deliverables, help manage the team of engineers.
• Lead, design, develop, and deliver large-scale data systems, data processing, and data transformation projects.
• Execute technical feasibility assessments and project estimates for moving databases and data processing to AEP.
• Design and advocate solutions using modern cloud technologies, design principles, integration points, and automation methods.
• Mentor and share knowledge with customers as well as provide architecture reviews, discussions, and prototypes.
• Participate in overall engagement from strategy, assessment, migration, and implementations.
• Work with customers to deploy, manage, and audit best practices for cloud products.

• Demonstrated experience designing, implementing, and supporting enterprise-grade technical solutions in the cloud for meeting complex business data requirements.
• Strong Data Modeling skills
• Snowflake, third normal form, star schema, etc.
• SQL expertise
• Strong Analytics experience utilizing complex SQL skills
• Experience designing and building data marts, warehouses, customer profile databases, etc.
• Experience with data modeling, table design, and mapping business needs to data structures.
• Development experience in Azure Microsoft Stack
• Previous Retail experience is a plus
• Experience with other cloud based big data architectures is a plus.
• 8+ years of professional experience in the information technology industry.
• BS in Computer Science or equivalent education/professional experience is required.
• Strong and innovative approach to problem solving and finding solutions.
• Excellent communicator (written and verbal, formal, and informal).
• Flexible and proactive/self-motivated working style with strong personal ownership.
• Ability to multi-task and prioritize under pressure.
• Ability to work independently with minimal supervision as well as in a team environment.

Required Skills and Experience:

• React
• Node
• Material UI
• TypeScript
• Azure PaaS (Web Apps)
• Azure DevOps

• You have a bachelor’s degree or equivalent in Computer Science or related field preferred
• You have a firm grasp on managing both, Linux and Windows based systems and infrastructure
• You are proficient writing scripts with tools such as Powershell, Bash/Shell or Python
• You have experience in deploying and supporting various types of database systems (e.g. PostgreSQL, MySQL, SQL Server, etc.)
• Understanding of agile SDLC, CICD and toolsets BitBucket / Jenkins / Jira
• You have experience diagnosing and troubleshooting .Net applications
• You have experience with server and application monitoring (such as Icinga2, Prometheus, Grafana, Elasticsearch, Kibana)
• You have experience managing a regulated environment and ensuring processes and policies are adhered to and well documented

• Be responsible for building and supporting the infrastructure and processes that enable us to process massive amounts of orders and market data daily, secure, fast, and error free
• Be engaging with our software engineering teams on support issues and improvements to our tools, processes, and software
• Explore new technologies and solutions to enhance operational excellence
• Use monitoring tools to identify operational anomalies and take action to resolve them
• Manage individual project priorities, deadlines, and deliverables
• Use tools and technologies, such as Powershell, Bash/Shell, C#/.NET, Git, Jenkins, Jira, Confluence, Postgres, Icinga2, Grafana, Rundeck, Salt, Ansible, Active Directory

• Code, test, debug, and document technical assignments.
• Translate business requirements into technical details.
• Use business and application development knowledge to propose high-level technical and procedural solutions.
• Deliver high-quality solutions and designs.
• You will also analyze and recommend technologies and tools to improve efficiency and quality of the development process.

• Bachelor’s Degree in Computer Science or related field preferred.
• 3+ years’ experience Java.
• The ability to understand, code and decode index calculations a plus.
• Demonstrated ability to work well in a dynamic environment, quickly pick up new skills and adapt to changing business needs.
• Experience in full project lifecycle development and the use of JIRA and other collaboration tools.
• Experience with Kafka desirable.
• Self-directed, self-motivated.

• Delivery of executive support and ensuring executive systems are operating at peak efficiency.
• Ensure team achieves specific performance metrics via goals, creating/closing tickets, and customer satisfaction ratings.
• Point of escalation for all Senior Executives technology related issues.
• Work closely with the IT Service Center to provide second line technical support for executive issues - ensure assigned calls are responded to, diagnosed, and resolved swiftly and effectively in line with service level objectives.
• Maintain confidentiality and privacy in all dealings with executives.
• Maintain Standard Operating Procedures, policies, Service Level Agreements (SLAs), end-user training, and technical and end user knowledge base.
• Partner with other computing groups (network, data center, etc.) and business unit support teams to provide comprehensive end-user solutions. Work with IT Security for the ongoing management of end user device security (patching, anti-virus, etc.).
• Keep abreast of trends in technology and its application to understand current best practice, possible alternative solutions and to support problem solving.
• At least 5 years’ experience working with Active Directory, MS Office, Windows, Configuration Manager and have a good understanding of networks, audio/video, and video conferencing.

• Working with other members of the Digital Marketing team to help bring content strategies to life across digital channels.
• Writing, editing, and proofing copy for our blogs, webpages, social media posts, ad campaigns, long-form content pieces (e.g., infographics), digital video, etc.
• Partnering with product teams and other departments to brainstorm and develop campaigns that carry out strategic goals and inspire consumers to act.
• Taking content pieces from topic ideation to polished final drafts, working closely with the Senior Digital Copywriter to publish on time and within brand standards.
• Work with other members of the Digital Marketing team to help bring content strategies to life across digital channels.
• This can include top of funnel, mid-funnel, and conversion-level content, as needed.
• Digital content types may include: webpages, projects, whitepapers, infographics, marketing messaging copy for other digital channels, and other projects, as assigned.
• Digital content should strengthen our brand story and enhance the online experience.
• Take content pieces from topic ideation to polished final drafts, working closely with the Senior Digital Copywriter to publish on time and within brand standards.
• Embrace a “Homeowner as Hero” storytelling methodology that leads with benefits to the homeowner and streamlines the consumer journey.
• In conjunction with the Senior Digital Copywriter, provide as-needed support to maintain the quality and consistency of web content and structure in the CMS and assist in content posting.
• Assist the Senior Digital Copywriter in management of the Editorial Calendar and content approval processes.

• 4+ years of experience writing copy in a brand or agency setting (experience in building materials is a plus!)
• A robust portfolio that includes a variety of writing samples.
• Knowledge of SEO best practices and the ability to write optimized copy that drives traffic and generates on-site conversions by following a keyword strategy—knowledge of basic UI/UX best practices is helpful.
• Editing skills and an excellent understanding of proper grammar, spelling, punctuation, and syntax.
• Understanding of the StoryBrand Approach is a plus!
• Proficiency in Microsoft Word and familiarity with Microsoft Office, Adobe Creative Suite, and Acrobat Pro.
• Experience with a Website CMS, such as WordPress
• Bachelor’s Degree in marketing, advertising, journalism, or other related field.
• Demonstrate a solution-oriented, can-do attitude and the ability to take direction from team members, then work independently to create compelling content pieces in a fast-paced environment.
• Be a critical thinker with an insatiable curiosity who can also balance competitive productivity goals; demonstrate an agile approach to work which may involve any combination of ideation, research, execution, and revision.
• Demonstrate the ability to quickly pull out the user value adds from reference texts or other brand assets.
• Adapt differing content strategies for different types of content; at a high level, understand the distinctions in strategy and execution best practices for different types of content; for example, between social copy, longform blog content, landing pages, microcopy, email nurtures, etc.
• Be able to speak to industry best practices and proven methodologies to back up your work. If asked for copy for short-form projects, be able to provide multiple options and speak to why each works.
• Serve as a key owner of content that is produced or updated on the web; must be very detailed oriented.

• Manage, monitor, and ensure SLA’s/SLO’s are achieved by internal and 3rd party business partners.
• Develop and enrich restoration procedures to mitigate future outages and business disruptions.
• Author and govern production readiness documentation, testing, and product and warranty services.
• Actively manage relationship with key stakeholders, markets and resolver stakeholder’s w/facts and metrics.
• Own business impacting situations, and work to restore normal service operations w/cross-functional partners.
• Identify and recommends opportunities for “clean-slate” process improvement with regards to incident management, fault monitoring, triage procedures and issue escalation.
• Develop procedures for incident/problem management, metric and measure creation, management and administration of monitoring tools.
• Guide the timely execution of scheduled and repeatable processes such as periodic system validations, daily triage, system monitoring and event log management.
• Collaborate with architecture, development, and engineering teams to identify root cause for recurring incidents and create an action-plans for resolution.
• Leverage and lead the root-cause/problem management process to correlate trends business impacts.
• Multitasking Leadership and influencing skills to pursue problem resolution accurately during business impacts.
• Demonstrated interpersonal skills and ability to translate technical incidents into business terms.
• Ensure timely communications and updates are provided for incident management and root-cause scenarios.
• Provide 24x7 service assurance of critical to sell ecosystems on a global basis.

• ITIL v3 certified
• 3-5 years Incident Management Experience
• 3-5 years Global/Enterprise Support Experience
• 3-5 years Problem Management Experience
• 3-5 years Business Process Experience

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation
• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

• Develop overall quality plan to support the data center rollout, including quality around technical delivery, logistics, inventory controls
• Develop and maintain Noncompliance Register
• Reviews requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Creates detailed, comprehensive, and well-structured installation and test plans.
• Estimates, prioritizes, plans, and coordinates quality control and testing activities.
• Designs, develops, and executes QA scheduled reports (e.g. defects, installation deficiencies, project timelines and project level QA measurements)
• Identifies, records, and documents thoroughly and tracks deficiencies and corrective actions.
• Performs thorough review of all testing documentation.
• Monitors and inspects all operations that affect quality to align with industry and customer standards.
• Facilitates communications with internal and external teams to identify system requirements, failures, and process improvements.
• Monitors corrective action process results.
• Investigates the causes of non-conforming products and trains users to implement QC solutions.
• Tracks quality assurance metrics, such as defects, marginal results, and project specific KPI’s.
• Stays up-to-date with new testing tools and test strategies.
• Maintains all testing documentation.
• Trains installers, where necessary, on testing methodologies.
• Assists Project Manager with reporting requirements.
• Develop Quality plans and run books.
• Oversee testing and installations
• Additional duties as assigned
• Proven work experience in Infrastructure deployment.
• Proven work experience in Infrastructure quality assurance.
• Strong knowledge of Project/Construction QA methodologies, tools, and processes.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Hands-on experience with QC implementation.
• Solid knowledge of testing and installation methodologies.
• Excellent MS Office and database skills.
• Excellent spoken and written communication as well as receptive listening skills.
• Superior collaboration and communication skills: team building, conflict resolution, stakeholder management and decision making.
• An innovator and disruptor in your specialist field

• Bachelor’s Degree preferred, or equivalent work experience.
• Minimum of 5 years of relevant experience.
• Experience working in data center builds highly desirable
• Experience with fiber and copper performance testing highly desirable
• Certifications in QC is a strong advantage.
• RCDD and DCDC preferred
• Strong Knowledge of TIA and NEC Standards.
• Strong knowledge of BICSI and Data center installation standards.

Responsibilities:

• Execute PMO standards, processes and methodologies in a consistent manner for project planning and execution activities including: scope definition and management; task and resource scheduling; cost and price budgeting; quality review and assurance; client relationship management; project team management; and overall change management.
• Mentor and manage the delivery and execution of data center project through a balance of best-in-class and pragmatic project methodologies and practices that achieve KPIs and meet or exceed business results, client satisfaction and SLAs.
• Direct all phases of project from inception through completion. 
• Develop and administer the budgets, schedules, and technical performance standards. 
• Participate in the negotiation of contract and contract changes. 
• Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. 
• Act as primary customer contact for project activities, leading project review sessions with clients to discuss overall performance. 
• Establish milestones and monitor adherence to master plans and schedules, identify problems and obtain solutions, such as allocation of resources or changing contractual specifications. 
• Direct the work of employees assigned to the project from technical, professional, or administrative areas.
• Issue and communicate project status to leadership, steering committee and other stakeholders as appropriate.
• Onboard team members to the program, facilitating orientation and training on key processes and tools.
• Manage project issues/risks in a timely manner, escalating when necessary.
• Foster collaborative working relationships within Data Center Program & Operations and across all levels and departments of the organization to execute program management activities and company priorities.
• Promote continuous growth of project management practices within the organization to achieve client and organizational objectives.
• Achieve performance targets established by leadership for applicable Key Performance Indicators. 
• Act as point-of-escalation for the project.
• Manage change control process and scope in accordance with mutually agreed Change Management process.
• Manage Project control fundamentals:  monitoring, anticipating potential problems, identifying project conflicts, taking corrective action, resolving issues, managing scope, schedule, cost, profit and budget, project reporting, quality review and assurance. Issue and communicate program status to leadership, steering committee and other stakeholders as appropriate.

Education & Experience:

• Bachelor’s Degree or equivalent, relevant experience
• Area of Study / Degree: BA, Project Management, Engineering, IT or business is desired but not required
• Certifications Preferred: PMP, RCDD, DCDC
• 10 years minimum work experience
• 7+ years’ experience managing large-scale / Hyper-scale data center implementations
• 5+ years’ experience working with General Contractors and other trades.
• Consulting experience a plus

Skills & Abilities:

• Strong working knowledge of large-scale (i.e. > 500,000 sq. ft.) data center infrastructure (i.e. structured cabling, networking, rack-and-stack, etc.), gained from prior experience as Project Manager working in the data center environment.
• Strong leadership, decision-making, and delegation skills are a must.  The work environment is a high-paced environment and will require a poised, strong leader to keep the team ontrack, motivated, and moving in the same direction.
• Minimum of 10 years Project Management experience within the technology services industry which includes:  overseeing multiple prime contracts; preparing and delivering briefings and recommendations to leadership on a regular basis; managing complex customer requirements across all aspects of cost, schedule, and quality.
• Strong working knowledge of both Waterfal and Agile project management philosophies and the ability to incorporate both into the project as needed. 
• Strong understanding of Earned Value Management (EVM) and experience in EVM tools, particularly Primavera P6.
• Strong decision making and delegation skills.   Need to be able to make key decisions on the fly and delegate work appropriately when faced with time constraint challenges and changes to the project schedule.
• Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making, ability to work and motivate in a team environment and overall change management.
• Self-motivated with a strong ability to plan/organize workloads.
• Excellent professional service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs.

• Designed technical solutions based on the business requirements and the existing architecture of a large and complex system
• Worked with the project manager in the estimation effort for projects and work to identify and manage risk
• Conducted hands on development activities using Agile methodology for Java based service oriented large and complex system
• Developed conceptual and technical design including use of Microservices Architecture
• Conducted Java application development/coding activities including design and code reviews
• Documented technical design as well as other technical documents based on project’s compliance requirements.
• Participated in and encourage interactive discussion during technical design and code reviews
• Mentored junior team members

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation
• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

• Build, test, and administer highly available container application platform clusters (e.g., RedHat OpenShift, Kubernetes, Docker Datacenter, etc.)
• Champion security by injecting it into the existing development workflow and every stage of software development, ensuring the entire infrastructure is secure
• Identify normal routines and repeatable tasks that are candidates for automation, and then create and support the deployment of automation using Ansible
• Work within complex software systems to isolate defects, reproduce defects, assess risk, and understand varied customer deployments
• Assist application teams with onboarding to container application platforms in areas such as resource requirements, capacity analysis, and troubleshooting support
• Azure/AWS provisioning, configuration management, storage management, network management, and virtualization
• Create the Continuous Integration (CI) and Continuous Deployment (CD) automation infrastructure to support the project engineering team
• Developing and improving standards for security (via security as code) across a continuous delivery environment and cloud-based production deployments

• Azure or AWS experience; experiences with Cloud Service continuous delivery systems
• Significant experience building automated pipelines
• Scriptwriting or application build experience in Python, Ruby, Bash, Java, Javascript, or UNIX shell
• Experience working with container technologies (such as Docker and Kubernetes)
• End-to-end understanding of CI/CD pipeline and how to assess them from a security point of view
• Experience with both Static and Dynamic Application Security Testing methodologies and tools
• Experience working with container application platform clusters
• Experience with software security, secure coding, or software assurance tools and techniquesExperience working in an agile environment, such as Scrum, Kanban, or SAFe
• Source control experience (such as GitHub)
• Demonstrated ability to explain technical issues clearly and accurately to both technical and non-technical audiences
• Demonstrated ability to work in a collaborative team with adjusting priorities and deadlines
• Excellent problem solving, analytical skills and technical troubleshooting skills
• Knowledge and deployment of containerized applications/microservices architectures
• Demonstrated skill with at least one or more configuration management/scripting technology (such as Ansible, Chef, or Puppet)
• Hands-on experience with CI/CD tools (such as Bitbucket, GitLab, Jenkins, Nexus, SonarQube, Coverity or comparable substitutes), building automatic pipelines
• Experience with infrastructure as code/orchestration of Cloud infrastructure

• Hunt for and build new relationships within Fortune 500 clients for information security services, specifically incident response and consulting
• Build effective pursuit plans based on understanding client security strategy, objectives and goals
• Proactively generate and qualify opportunities
• Drive opportunities forward throughout the sales cycle, from initial contact to point of closure, through effective sales and negotiation skills
• Have proven experience in consulting with security leaders and decision makers within target organizations
• Build effective relationships and influence decision makers

• A proven hunter with a track record of success
• Experienced in selling to information security leadership teams.
• A strategic business and technical individual, with industry knowledge and conversation skills to understand real needs and effectively position relevant solutions
• Highly organized, with a good understanding of sales processes, and a network of contacts from which to begin generating leads
• Five plus years of working in the cybersecurity industry, specifically selling consulting or managed service to CISO, CIO, CSO
• Head of Security Operations
• Experience with hunting and consultative sales
• A proven track record of meeting and exceeding targets by creating and maintaining an effective sales funnel
• The ability to achieve high lead generation activity driving towards ambitious financial targets
• A consultative approach to nurturing high quality, long term relationships
• Start-up energy and application of effort, balanced with a mindset of delivering results in a high growth, competitive market
• Experience with and technical knowledge of cloud environments and incident response

• Manage a team of top-tier cyber security researchers and forensic experts, manage engagements and provide professional guidance and inspiration.
• Lead incident response investigations and hunting efforts, including investigation and remediation response to large scale sophisticated attacks, as well as doing security assessments and checking resilience.
• Provide briefings, status updates and advice, to a variety of audiences, including technical and executive leadership teams.
• Design and improve internal incident response technical capabilities, methodologies and processes.

• At least seven years’ experience leading and managing technical security teams
• Unwavering focus, and crisis management skills, as well as, the ability to manage relationships and communication channels.
• Exceptional written and verbal presentation skills – able to articulate complex technical issues in a concise and confident manner to both technical personnel and executive level management.
• In-depth thinking and ability to succeed in an ultra-dynamic, fast pace environment/situation.
• Strong forensics knowledge and technical understanding of network fundamentals, common Internet protocols and system and security controls
• In-depth understanding of the life cycle of advanced security threats, attack vectors and methods of exploitation
• Experience with the tools and techniques used in security event analysis, incident response, computer forensics, malware analysis, or other areas of security operations.
• Previous experience in cybersecurity strategy or consulting
• A background in cloud security - advantage

• Lead incident response investigations and hunting efforts, including investigation and remediation response to large scale sophisticated attacks, as well as doing security assessments and checking resilience.
• Lead engagements and provide professional guidance and inspiration.
• Provide briefings, status updates and advice, to a variety of audiences, including technical and executive leadership teams.
• Collaborate and work with clients' IT and Security teams during investigations.
• Design and improve internal incident response technical capabilities, methodologies and processes.

• At least five years’ experience leading security roles.
• Unwavering focus, and crisis management skills, as well as, the ability to manage relationships and communication channels.
• Exceptional written and verbal presentation skills – able to articulate complex technical issues in a concise and confident manner to both technical personnel and executive level management.
• In-depth thinking and ability to succeed in an ultra-dynamic, fast pace environment/situation.
• Strong forensics knowledge and technical understanding of network fundamentals, common Internet protocols and system and security controls
• In-depth understanding of the life cycle of advanced security threats, attack vectors and methods of exploitation
• Experience with the tools and techniques used in security event analysis, incident response, computer forensics, malware analysis, or other areas of security operations.
• Previous experience in cybersecurity strategy or consulting
• A background in cloud security - advantage

• Manage Paid Search, Shopping and YouTube campaigns
• Assist in campaign development, bid strategies, optimization and channel management
• Catalog feed optimization
• Analyze the full customer journey and attribution reports
• Develop A/B testing strategies
• Research and identify new customer segments for targeted search campaigns
• Manage, organize, and present KPI reporting across Google and Bing
• Be a key member on the digital marketing team and work directly with the Director of Digital Marketing

• 3-5 years of experience in search engine marketing required
• Bachelors in Marketing, Business, Economics, Finance or related field
• Experience with campaign management and bid optimization tools (SA 360, Kenshoo, Marin)
• Knowledge of product feed optimization tools (Feedonomics)
• Knowledge of Google Analytics and Adwords required
• Strong quantitative skills required to analyze and optimize campaign performance
• Expert in Excel and comfortable learning new business intelligence and vendor reporting tools
• Attention to detail and the ability to effectively multi-task in a data driven team
• Retail experience required
• Must work in Glenview, IL location, this is not a remote position.

• Translate the client’s business requirements into systems design
• Implement headless CMS architecture, visualization and development processes
• Drive planning exercises with engineers
• Coordinate dispersed development and quality assurance
• Use your deep understanding of CMS solutions to guide your decisions
• Anticipate issues and risks at the module level and escalate appropriately
• Write bug-free code
• Ensure the tech deliverables for Sprint are reviewed and meet quality standards
• Be part of daily stand ups and checkpoints as required during Sprint cycle
• Collaborate with other PODs for Sprint/Release dependencies, help meet business commitments

• One or more WCM/ECM products, specifically Contentstack or Adobe Experience Manager (AEM), but also Tridion, Interwoven, Fatwire, Vignette, SharePoint, or Sitecore
• Headless CMS technologies
• Expertise in multiple technologies including:
  • JAVA
  • J2EE
  • C#
  • APIs
  • Mircroservices
  • Win-Forms
  • Web-Forms
  • PL/SQL
  • Oracle
  • SQL Server
  • EAI
  • ETL, etc.

• Creating and executing test cases and ensures that the software tested meets the provided functional and non-functional requirements;
• Develops, implements and publishes Software QA reporting, ensuring that product inadequacies, processes or standards may be addressed in a timely manner;
• Ensuring all issues are clearly documented in the issue tracking system;
• Working closely with development team to facilitate resolution of errors and issues;
• Using JIRA for Defect Management
• Using Microsoft Test manager to document Test cases.
• Using Microsoft Office Suite to communicate and document.

• Bachelor of Science Degree in Computer Science or equivalent experience;
• 2+ years of hands-on QA Testing experience in documenting and executing test cases/steps, test suites and test plans in Microsoft Test Manager or equivalent.
• 2+ years’ experience in functional and non-functional testing
• Experience in writing and executing SQL queries is a Plus
• Understanding of Test Automation is a Plus
• Experience with Selenium Test Automation is a Plus
• Working knowledge of the Application Lifecycle Management/Software Development Life Cycle;
• 2+ years’ experience in identification and reporting of software defects using a defect (Bug) tracking tool; JIRA
• Experience in analyzing business requirements and documentation.
• Experience in generating and analyzing quality metrics and trends;
• Experience in documenting and supporting User Acceptance Testing;
• Strong written, oral and interpersonal communication skills.
• Experience in testing SQL based reports is a plus;
• Experience in defining and using test data sets;
• Experience in Third Party software verification, integration and data mapping.

• Leads the maintenance and execution of controls to achieve regulatory requirements, improve IT risk posture, and achieve strategic initiatives, including SOX, Data Privacy, and third-party risk.
• Serves as a liaison to cross-departmental stakeholders in connection with audit, risk, and compliance activities, supporting the establishment of solutions that integrate IT control requirements with business priorities.
• Conducts risk assessments (e.g., Framework Assessments, Policy/Procedure Review, Operational Review, Vendor Review, Contract Review, Audit) to understand the risk landscape, update and maintain the risk register, and to target mitigation steps.
• Communicates with leadership on issues raised during reviews. Assists with development of action plans for issues/gaps identified during reviews and works with stakeholders to determine appropriate monitoring and testing routines.
• Own workflows for the Governance Risk and Compliance Tool for controls, risk, compliance, privacy, and audit delivery.
• Mentor peers within department to achieve desired results.
• Assist with employee compliance training and education initiatives.

• Bachelor's degree is required in computer science, information systems, accounting, finance, or related focus.
• 3+ years of relevant experience in field of Information Systems Audit, IT Risk Assurance, Internal and/or External Audit (Big 4 Preferred)
• 3+ years of experience in SOX Compliance, internal controls over financial reporting (ICFR), and PCAOB standards.
• 3+ years of experience with regulatory frameworks; including information security (e.g. SOX, NIST CSF, PCI-DSS, GDPR, CCPA, COBIT)
• 2+ years of experience with reporting compliance results to leadership through timely and effective report writing.
• Strong analytical skills with the ability to collect, analyze, and disseminate significant amounts of information.
• Motivated, self-starter with ability to learn quickly.
• Excellent interpersonal communication skills, including ability to translate across various lines of business.
• Experience with GRC tools is preferred.
• SQL experience is nice to have.
• CISA, CISSP or equivalent Information Technology audit or security certifications are preferred.

• Act as a trusted advisor to clients by leveraging data for customer acquisition and engagement as part of large digital transformation journeys
• Advance the application of large-scale data platforms as a core building block to connecting brands with consumers and enabling true business transformation
• Work closely with our clients in understanding their needs and translating them to technology solutions
• Provide expertise as a technical resource to solve complex business issues that translate into data integration and database systems designs
• Shape opportunities and create execution approaches throughout the lifecycle of client engagements
• Ensuring all deliverables are of high quality by setting development standards, adhering to the standards, and participating in code reviews
• Mentor, support, and manage team members

• Exceptional data engineering skills with distributed computing background and proven experience in delivering large scale data platforms
• 2+ years of hands-on experience in SQL, Apache Spark, Flink and Big Data
• 2+ years of hands-on experience in AWS:
  • VPC
  • IAM
  • Cloudtrail
  • Cloudwatch
  • S3
  • Kinesis
  • Lambda
  • Glue
  • Athena
  • EMR
• AWS Big data or Data Analytics certification is preferred
• Experience with agile workflows and delivering work accordingly
• 5+ years of hands-on software engineering experience in Java, Python
• Good hands-on knowledge of OOP, OOD, Unit Test, Automation principles
• Hands-on AWS Cloud Experience and AWS Cloud Certification at any level

• Assist in development and support of NetSuite ERP and integrated 3rd party applications.
• Develop API integrations via SOAP, REST, Web Services, and XML between NetSuite and external entities.
• JavaScript programming
• Creation and optimization of Business Intelligence reporting utilizing Power BI and/or Hyperion Workspace.
• Create forms and reports within the NetSuite development environment.
• General HW/SW user support

• Ability to communicate technical thoughts and ideas to non-technical individuals.
• Must be able to handle the stress of high priority projects with strict deadlines.
• Excellent written communication skills required for documenting projects.
• Excellent tracking and follow-up skills
• Advanced understanding of Microsoft SQL statements
• Bachelors degree
• 2 years of JavaScript programming experience
• Experience with NetSuite ERP a plus
• Experience creating Business Intelligence reports via any mainstream tool a plus.

• A Customer Service mentality and passion for delivering customer satisfaction through the successful resolution of questions, comments and issues.
• 3+ years of Customer Service and Technical Support experience
• Ability to function as Technical Support across Tier 1 (Basic help desk resolution and service desk delivery), Tier 2 (In-depth technical support) and Tier 3 (Expert product and service support) level issues.
• Deep cybersecurity experience and expertise, gained from previous similar roles with a software and/or service provider or in a similar capacity customer-side in an enterprise environment
• Deep knowledge of Linux and Microsoft Windows operating systems.
• Deep familiarity in securing Internet applications, e.g., cryptography, standards, methods.
• Ability to perform in a challenging, fast-paced technical and business environment, and to maintain a professional image while working under pressure.
• Experience with system and networking products such as firewalls, proxy, DB’s and Load balancers.
• Able to work to important deadlines and manage time effectively
• Demonstrated ability to manage projects and process, organize, plan and carry out assignments with minimal supervision.
• Any of the following certifications: CISSP, CCNA, CISM, MCSE is an advantage
• Knowledge of Public Key Infrastructure (PKI) including technology, standards, and implementations is an advantage.
• Technical BA/BSc degree or equivalent combination of education and experience in a computer technology field
• L3 Technical Expertise

• Provide a high level of service to our customers with fast and professional responses to any question, comment or issue related to the solution
• Develop good and respected relationships with internal and external customers by providing accurate, courteous and efficient service & support.
• Adhere to our strict SLAs for response and deployment of service releases, patches, requests and customizations
• Analyze customer’s questions, comments and issues by using remote access, problem determination, workaround resolution, root cause analysis, major incident management
• Answer questions from existing and prospective customers about the current features and capabilities of Solutions
• Communicate customer needs and wishes to product development team
• Participate in the creation and improvement of Customer policies, procedures and guidelines relating to Customer Service.
• Serve as a technical and subject matter expert for the solution
• Work effectively with the internal QA and R&D/Development to troubleshoot and resolve complex product issues.
• Ensure that solution and application support documentation is maintained to the highest quality and accuracy
• Produce high-quality supplementary technical solutions documentation.
• Build complex reference environments for the reproduction of customer issues
• Develop a deep understanding of all Security products, contracts and licensing
• Assist to develop integrations of solutions with 3rd party solutions (i.e. databases, code-signing solutions).
• Take part in UAT testing, to ensure Customer defects are resolved according to specification and enhancement requests are delivered according to requirements

• Windows client OS, supporting help desk on Local Area Network, understanding of client/server environment and application interdependency, ability to troubleshoot and deploy hardware. 
• Support help desk across multiple applications, operating systems, and hardware platforms
• Make appropriate decisions based on the information collected for effective problem resolution
• Administer Active Directory – DNS, User Accounts, Groups, trusts
• Deploy and troubleshoot end-user equipment – including computers, mobile and desk phones, and printers
• Administer File Shares – permissions and server hardware 
• Networking understanding, setup, and troubleshooting
• Deploy and troubleshoot server systems 
• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close and distance vision.
• Work environment: The noise level in the work environment is usually minimal to moderate. 
• Education: B.S. Degree in Information Technology or equivalent combination of education and experience

• Handle troubleshooting of computer systems
• Find the root cause of technology issues
• Be prepared to escalate a request, pull in teammate, or ask for help in the right situations
• Collaborate and work with teammates on new and ongoing issues
• Create documentation about common problems / fixes, computer systems, servers, and network layouts
• Cross-train teammates by co-working on troubleshooting tasks
• Go onsite to clients' offices to provide in person tech assistance
• Work in a fast paced environment with deadlines
• Requirements
• We are looking for individuals with good character, a genuine interest in technology, and the ability to troubleshoot and resolve complex technology problems.

• Bachelors of Science from accredited 4 year University
• Previous IT support experience desired
• Good understanding of Window 7, 8, 8.1, and 10 operating systems
• Some exposure to Windows Server operating systems
• Good understanding of Mac computers / OS X
• Exposure to command line utilities
• Ability to follow written processes
• Team oriented approach to problem solving
• Excellent communication skills, written and telephone
• Ability to self-start
• Experience writing batch scripts, PowerShell, or VBScript is a plus
• Industry certifications are desired
• Must be eligible to work in the US without needing sponsorship

Senior Marketing Associate is responsible for the end-to-end planning and execution of our strategic and tactical marketing initiatives. He / she will develop product and brand content and messaging, coordinate lead generation and SEO activities, and increase our web and social media traction. The Senior Marketing Associate will work closely with Sales, Engineering, and Product Management to support new product launch, and will provide and maintain collateral material for dealer partners where appropriate. As the ‘messaging expert’ within the company, he / she will champion and enhance our brand and its related brands.

Key Responsibilities:

• Develop effective product and brand messaging, tailoring for target audiences and different media where appropriate.
• Evaluate competitor positioning, identifying messaging to break-through and differentiate our products and services.
• Drive lead generation and SEO, working with the Marketing team and outside agencies to grow quality leads while increasing efficiency and optimizing spend.
• Create and execute inbound marketing campaigns using compelling content; selectively execute outbound marketing initiatives.
• Coordinate website and social media content, working with outside agencies to accelerate an upcoming redesign and drive ongoing execution.
• Enhance and curate our collateral materials, including brochures, fliers, banners, customer presentations, and product samples.
• Support our field initiatives including trade shows, conferences, and customer events.
• Spearhead internal employee marketing and communication activities where appropriate.
• Collaborate with Sales-Marketing lead on annual marketing budget.

Required Skills and Experience:

• Track record of creating effective product collateral and B2B promotional campaigns across physical and digital media.
• Proven ability to generate leads and grow revenue through SEO strategies, leveraging KPIs / analytics to enhance ROI.
• Practical familiarity with building and growing an effective B2B social media presence.
• Ability to travel to interface with customers, dealer partners, and others (10-20% expectation).
• Strong evidence of listening skills, verbal communication, and professional writing style.
• Ability to multi-task and manage time to meet high pace, cross-functional work environment. EDUCATION AND EXPERIENCE:
• 3+ years of Marketing experience in manufacturing environment.
• Experience in B2B security products, specialty construction, architectural products, or similar markets preferred.
• Bachelor’s degree in Marketing, Advertising, Communications, Business Administration, or equivalent required.
• Proficiency with applicable software such as MSOffice, Adobe Creative Cloud Suite, or similar.
• Experience and proficiency with CRM (Customer Relationship Management) and MA (Marketing Automation) platforms strongly preferred.
• ERP (Enterprise Resource Planning) system proficiency a plus.

Job Summary:
Product Manager is responsible for the end-to-end planning and execution of our core commercial and residential product lines. He / she will set product vision and strategy, gather and prioritize customer and market requirements, assess the competitive landscape, and work cross-functionally to ensure revenue, profit, and strategic market goals are met. Product Manager will spearhead new product development, launch, and continuous improvement initiatives on core our products, translating market needs into technical product requirements for engineering and operations teams. As the ‘product expert’ within the company, he / she will own product performance across all phases of its lifecycle.

Key Responsibilities:

• Research and analyze customer and market trends, developing ideas for product innovation and enhancements that will meet needs across key applications.
• Evaluate competitors and their products, identifying ways to differentiate us and position product for short- and long-term success.
• Develop and maintain product roadmaps, clearly capturing current and planned features and benefits of our core offerings.
• Set and maintain product pricing, working with sales and management to ensure consistent and timely execution.
• Translate market needs into product specifications, working closely with sales, engineering, and operations teams to clarify priorities and accelerate execution on new products and improvements.
• Define marketing communication objectives, working closely with sales and marketing on messaging and delivery to grow customer awareness and drive product adoption.
• Manage installation and service considerations for our products, working with Project Support, Service, and installers/contractors to build and deliver materials and training.
• Build and maintain product forecasts.

Required Skills and Experience:

• Proven track record of directly driving successful new product launches.
• Proven ability to influence cross-functional teams without formal authority.
• Strong analytical skills, with experience gathering and interpreting field data.
• Ability to travel to interface with customers, dealer partners, and others (25-35% expectation).
• Excellent written and verbal communication skills.
• Strong organization and planning capability.
• Ability to multi-task and manage time to meet high pace work environment.
• 4+ years’ of Product Management experience in manufacturing environment.
• Experience in security products, specialty construction, architectural products, or similar markets preferred.
• Bachelor’s degree in Business Administration, Engineering, Marketing, or equivalent required
• Proficiency with applicable software such as MSOffice.
• Experience with CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning).

Job Summary:

Applications/Structural Engineer is responsible for designing and tailoring shutter systems and other security- related products for specific customer applications. He/ she will be the key technical point person for architects and contractors on large projects, tailoring our products to meet key requirements for targeted growth applications. He / she works closely with manufacturing, customers, and regulatory bodies to plan, design, and launch new products for high-load structural applications (e.g., hurricane or high security).

Key Responsibilities:

• Interface with architects, contractors, and facilities managers on construction methods, materials, and legal or regulatory requirements of our products
• Tailor / customize our product for specific customer applications, analyzing loads and mechanical product performance to ensure viable execution
• Create layouts, detailed drawings and instructions for customers, contractors, and field installers on custom applications or strategic programs
• Expand library of architectural / configuration / construction tools to increase product adoption across applications and markets
• Optimize existing product configurations and tolerances to improve quality, installation, and other aspects of field performance
• Review and approve designs for high load structural applications (hurricane) as needed

Required Skills and Experience:

• Track record of integrating mechanical systems into buildings and other architectural structures (interior and exterior)
• Strong project / program management capability and track record of costing/pricing analysis
• Strong structural aptitude, problem solving ability and creativity
• Ability to work effectively under tight deadlines with minimal supervision, self-driven to meet commitments, handle multiple projects, highly organized and a strong customer service orientation
• Detail-oriented, creative and have effective working relationships with internal and external customers
• Ability to use tool room machinery (hand and power tools)
• Ability to travel for field investigations (if required)
• 5 years of experience in structural or architectural/applications engineering in building materials, construction, or related engineered products (new products or architectural solutions)
• Experience integrating mechanical systems into buildings or architectural structures
• Knowledge of extruded metals, hardware, construction methods and legal standards
• Experience in mathematics, physics, measurement tools and tolerancing
• Experience with rolling shutters, window treatments, door systems, or windows is a plus
• Bachelor's Degree in Structural Engineering, or Mechanical Engineering with significant structural experience; PE license a plus
• Proficiency with applicable software such as MSOffice
• Proficiency with AutoCAD and Inventory (or equivalent)

• A Bachelor's or Master’s degree in Computer Science, Computer Engineering or Software Engineering.
• Additional courses in SAP ABAP programming and SAP customizing from a certified SAP training institute or an online source.
• 7+ years of current experience in ABAP development.
• 3+ years of SAP customizing experience with focus on SD, MM or WM modules. Strong understanding of SAP pricing, sales document management.
• In-depth knowledge of SAP ECC 6.0.
• Proven ABAP development and implementation experience on SAP modules, BAPI, ABAP Objects, user exits, dialog programming, SAP scripts, Smart Forms, RFCc, Web services, report writing, and XML.
• Good understanding of business processes in Distribution and Wholesale
• Strong experience with SAP SD, MM or WM modules will be a plus
• Experience building and supporting SAP interfaces.
• Understanding of EDI, SAP IDOC is a plus
• Java, HTML, Java Script is a plus Just as important as your experience and skills will be the following characteristics and competencies:
• The ability to be productive as an individual contributor and as a team member within a small team dynamic.
• Energy and enthusiasm.
• Strong problem-solving skills, and a creative and resourceful approach to challenging business requirements.
• Exceptional interpersonal skills, including the ability to interact with people at all levels or the organization and at all technical skill levels, and to work with third parties such as other companies affiliates, vendors, offshore developers, etc.
• Solid time management skills and the ability to provide accurate time estimation while working on multiple projects and supporting various business areas.
• Excellent verbal and written communication abilities, including exceptional listening skills.
• Ability to work in fast paced environment and juggle multiple projects at the same time.

• Monitors and analyzes system and network logs and other data inputs using threat intelligence-based detection, user behavior analytics, and attacker behavior analysis
• Automates Security Incident Response Playbooks
• Leads security incident investigations
• Performs forensic analysis of potentially compromised systems and reverse engineering of suspicions software to support incident response team
• Applies MITRE ATT&CK framework to enhance the threat hunting program
• Leads purple team activities and participates in breach and attack simulations to continuously improve the SOC response capabilities
• Mentors junior incident and threat analysts to build team depth
• Serves as backup Incident Manager to GCFC Team Lead in situations when the CSIRT activates
• Provides input to GCFC Team Lead Global Security Engineering Team for continuous improvement of Fusion Center tooling
• Monitors the Information Security ticket queue and resolves security-related issues

• Demonstrated ability to configure a SIEM/SOAR/UEBA platforms to detect, alert, and respond to security events
• Experience with network traffic analysis, endpoint log analysis, malware analysis, and digital forensics
• Experience performing incident response and threat hunting in cloud-based platforms
• Experience performing threat hunting and purple teaming exercises
• Ability to integrate threat intelligence sources with log data to enrich visibility of the global threat landscape
• Ability to use a scripting language (e.g. Python, Bash, PowerShell) to automate routine tasks and perform data analysis
• Working knowledge of networking protocols, operating system platforms, and key enterprise technology services
• Experience configuring security applications such as EDR, IDS/IPS, Anti-Malware, and other threat detection tools
• Outstanding verbal and written communication skills
• Willingness to be part of 24/7 on-call rotation and/or work on a shift schedule, including weekends
• 3-5 years’ incident response and threat analysis experience in an enterprise-class Security Operations Center
• Working knowledge of the MITRE ATT&CK framework
• Experience with vulnerability management or penetration testing is a plus
• Information Security certifications such as CySA+, SANS, or GIAC with a focus on threat hunting and incident handling
• Bachelor's degree in Engineering, Computer Science, or related field or commensurate work experience

• Leads the Global SOC team and oversees response efforts to prevent, detect and resolve security incidents
• Communicates with cross-functional partners and management to ensure appropriate response escalation
• Serves in the Incident Manager role of the CSIRT
• Determines the GSOC staffing requirements, guides hiring, training, development, and talent retention efforts
• Develops and oversees continuous improvement of incident response procedures and playbooks
• Leads purple teaming exercises to ensure incident and threat teams are prepared and equipped to respond to attacks of all types
• Analyzes existing security analyst tool set, recommends necessary improvements, and coordinates implementation with the Global Security Engineering Team
• Corresponds with Internal Audit and external regulators to ensure the incident response program meets company and industry standards
• Collaborates with associates across the organization to support business goals

• Progressive leadership experience and mentoring of a global security incident response and threat team members
• Experience with various facets of a mature information security organization including threat hunting, red/purple teaming, and vulnerability management
• Exposure to the major cloud platforms and the ability to identify unique security risks posed by cloud-based environments; experience with incident response and threat analysis in the cloud
• Thorough knowledge of the tools used to detect, prevent, and mitigate sophisticated attacks faced by a global enterprise
• Working knowledge of networking protocols, operating system platforms, and key enterprise technology services
• Experience configuring systems to meet information security best practices and standards
• Information Security certifications such as CISSP or CISM with a focus on management as well as more technical threat hunting and incident handling credentials
• Leadership of threat and vulnerability management practices, penetration testing, or red/purple teaming activities is a plus
• Information Technology experience and certifications such as cloud platform engineering, operating systems administration, or network engineering
• Bachelor's degree in Engineering, Computer Science, or related field or commensurate work experience

• Education/Skills: Bachelor’s Degree in Computer Science or equivalent experience
• Experienced in architecting modular Microservices based applications using Java Spring Boot & NodeJS (nice to have)
• Understanding of industry best practices around Microservices and resiliency design patterns (Netflix OSS)
• Experience with building applications based on Microservices architecture (experience with any of MuleSoft API Manager, SpringBoot/Webflux or NodeJS or Play framework or similar frameworks is desirable)
• Expert in developing & deploying common APIs for different digital channels using cloud technologies
• Well experienced with Azure cloud. Need seasoned candidate who can quickly pickup any new service offering in stack and define solution using it.
• Should have exposure to DevOps tools to automate all dev process, QA and Operations & monitoring.
• Build applications that are highly scalable, reliable and performant
• Understand how to build applications that are highly maintainable and support rapid deployments
• Understands factors that will impact performance of an application and can code in a manner to meet or exceed performance SLAs
• Implementing automated testing platforms and unit tests
• Good understanding of overall architecture to help triage issues with stakeholders & different teams

• Applying systems and design thinking to define and elaborate on product features
• Communication and presentation experience
• Analytical mindset and problem-solving skills Time management and prioritization obsession
• Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously Earning trust and influencing stakeholders without formal authority
• Collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications including Excel and Visio Passion for creating user-centric experiences
• Certified Scrum Product Owner designation Certified SAFe Agilist and/or Product Owner/Product Manager designation Prior experience in consulting, data analysis, or related field
• Bachelor's degree in business administration, communications (tech focus preferred), systems engineering, economics or related field, or equivalent military experience
• A Tip from the Hiring Manager: A successful candidate is detail oriented, loves to solve problems and is eager to develop a Lean-Agile mindset

• Recommends, plans and manages the implementation of hardware and software as they relate to assigned infrastructure components.
• Possesses excellent troubleshooting and problem solving skills
• Assists with general network administration tasks and management
• Manages the Windows/Active Directory Infrastructure
• Administers various aspects of endpoint management solutions
• Helps manage SSO and Identity Management platforms
• Acts as key cloud technologies infrastructure contributor
• Maintains a functional understanding of virtualization, storage, and compute technologies
• Participates in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective.
• Accountable for the successful delivery of assigned projects; provides accurate and consistent status reports.
• Interfaces with project team, Infrastructure and Security Operations Group members to ensure assigned project charters are consistent with Group objectives and goals; applies program management approach to all project related activities.
• Researches new technologies for infrastructure strategies and other related projects; evaluates and recommends new software or systems to meet company requirements; manages the implementation of changes in such systems.
• Manages the maintenance of infrastructure; ensures compatibility, security and compliance with policies, regulations, contracts and licensing agreements.
• Develops and maintains procedures and ensures documentation exists for all aspects of installations and operation.
• Provides input to the establishment of technical standards and procedures. ● Acts as liaison between company and vendors, as needed.
• Provides third level support to IT personnel and end users, as necessary.
• Performs situation analysis and makes recommendations for solving problems.
• Focuses on the provision of a stable performance environment, enterprise-wide, by monitoring and analyzing problems that occur, ensuring they are identified and solved as rapidly and efficiently as possible.
• Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers and the general public.
• Performs other duties, as necessary

• Bachelor’s degree in Computer Science, Engineering, or related discipline; equivalent experience is acceptable.
• Minimum of 5 years related experience in enterprise level IT environments performing infrastructure engineering, planning, implementation and management using the latest technology.
• Microsoft MCSE
• Azure Administrator
• Cisco CCNA or equivalent certifications preferred.
• Minimum of one year experience in project management is needed. Significant experience and knowledge in new computing infrastructures is needed.
• Experience in creating and defining new architectural models and explaining complex problems or situations is essential.
• Comfortable with making project decisions, monitoring progress and reporting results is essential.
• Excellent technical knowledge and aptitude in the areas of network administration, Active Directory, Microsoft Operating Systems, SCCM, identity/SSO systems, DNS/DHCP, enterprise PKI, network file servers, applicable software, security concepts and troubleshooting techniques.
• Must be proficient in Cloud Infrastructure platforms and understand compute, storage, network, and virtualization derivatives.
• The ability to interact with vendors and handle trouble tickets and maintenance from start to finish is crucial.
• Must have the ability to solve infrastructure issues.
• Demonstrated experience in effectively managing projects in a cross-functional environment.
• Experience in effectively communicating with a broad base of end users and multiple management layers is needed.
• Ability to modify and create scripts (powershell, VB, batch, etc.).
• Must have the ability to effectively adapt to rapidly changing technology and apply it to business needs.
• Ability to anticipate user requirements and identify and resolve complex problems; strong customer service skills.
• Good judgment and analytical skills; strong follow-up and organizational skills.
• Must have the ability to conduct and prepare feasibility studies; including estimates for costs, time and resources; prepare statistical reports; complete cost/benefit analysis and conduct business.

• Uncover and understand customer needs and translate them into requirements.
• Ability to work well with internal teams, including developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.
• Provide internal and customer training on how to use the product.
• Answer incoming questions about the product and its capabilities.
• Assess and address technical risks.
• Understand and analyze data pipelines, algorithms, and automated systems.
• Serve as a product evangelist and subject matter expert to the technical/developer community.
• Coordinate beta tests.
• Use database queries to analyze performance indicators, evaluate experiments, etc.
• Define success criteria for testing and product acceptance.
• Document business processes.
• Participate as a liaison between the business user community and the IT Organization.

• Bachelor’s degree in Information Systems or related field; or equivalent combination of education, experience and training that provides the required knowledge and skills
• Minimum 2 to 4 years of experience with enterprise systems in a role as a technical product manager/product manager.
• Experience in Automotive retail/collision business is a huge plus.
• Project Management Certification a plus.
• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.
• Listening skills, to understand what people say and to detect what they might be hesitant to say.
• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Facilitation skills, to lead requirements workshops.
• Observational skills, to validate data obtained via other techniques and expose new areas of opportunity.
• Writing skills, to communicate information effectively to customers.
• Organizational skills, to work with the vast array of information gathered and analysis and to cope with rapidly changing information.
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders.

• Fulfill relevant Project Manager duties, including managing overall project plan and managing of the project financials
• Oversee and own deliverable development
• Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
• Mentor and develop staff on the job and through formal feedback

• Participate in and support the firm wide team in development and enhancements to the Financial Management methodologies, tools and other collateral
• Actively participate in thought leadership activities such as blogs, white papers and other related efforts
• Collaborate with local office leadership to define how to align practice with office strategy and other practices
• Coach and manage other consultants and actively participate in the performance expectation process
• Actively participate in recruiting and retaining top quality consultants

• Participate in meetings, development of proposals and other efforts related to Financial Management
• Assist in creating work plans, pricing estimates, and risk assessments for opportunities
• Participate in our business development process as a subject matter expert
• Actively build a professional network and affiliate network in the local community

• Bachelor’s degree in related discipline (e.g., Accounting, Finance, Information Technology, Operations Management, Engineering, MIS, etc.)
• 3+ years of “hands on” ERP configuration and/or use
• 3+ years of progressive experience in understanding and/or configuring Corporate Performance Management (CPM) systems (e.g., Hyperion, Adaptive Insights, Host Analytics, etc..)
• Willingness and ability to develop and coach our junior team members
• Excellent interpersonal, written and oral communications and customer relations skills
• Ability to work permanently in the United States without sponsorship
• Ability to travel up to 50%
• Hands on functional knowledge of at least one ERP solution (knowledge of mid-market ERP landscape a plus) and/or functional knowledge of at least one CPM system
• Must have been an active team member on at least 2 full-cycle platform implementations
• Finance functional knowledge within the following areas: Lead to Close, Order to Cash, Plan to Report, Procure to Pay, Plan to Produce, Recruit to Retire (any other industry specific knowledge is a plus (TMS, WMS, PSA, EAM…etc.))
• Understanding of US GAAP
• Experience with financial close/consolidation processes, process improvement reviews, and M&A transactions (integrations, carve-out, best practice advisory)
• Software Selection and Platform Strategy a plus experience a plus

• WebSphere Commerce Developers provide technical leadership to our project teams including planning, guiding the design, estimation, user interface, people management, issue resolution and quality assurance.
• WebSphere Commerce Developers collaborate across disciplines and use their in-depth knowledge of WCS technology to deliver business solutions for our client

• Translate the client’s business requirements into systems design
• Implement WCS architecture, visualization and development processes
• Help drive planning exercises Coordinate globally dispersed development and quality assurance
• Anticipate issues and risks at the module level and escalate appropriately
• Write bug-free code
• BS/MS degree in Computer Science, Engineering or a related subject (WebSphere Commerce Server)
• WCS Developer with 5-7 years of hands-on WCS 7.x/8.x/9.x development experience in Retail Ecommerce space
• Experience with Catalog, Order, Payment and Member SubSystems in WCS
• Experience with Performance Analysis/Troubleshooting while providing solutions to optimize application performance
• Good understanding of memory management, multithreading, thread/connection pooling etc.
• Experience with WCS Dataload Additional Information
• Experience with Decoupled implementation with APIs and Microservices using SpringBootKnowledge of the following components of WCS are an added bonus: Sales Center, Management Center, and integration with external search engine (Endeca or Omnifind).
• Product Management System exposure
• Knowledge of Public Cloud Platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS) or Microsoft Azure.
• Hands-on experience in Java performance tuning/holiday readiness
• Experience with JVM monitoring and diagnostic for optimal application performance. 

• Fulfill relevant Project Manager duties, including managing overall project plan and managing of the project financials
• Oversee and own deliverable development
• Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
• Mentor and develop staff on the job and through formal feedback

• Participate in and support the firm wide team in development and enhancements to the Financial Management methodologies, tools and other collateral
• Actively participate in thought leadership activities such as blogs, white papers and other related efforts
• Collaborate with local office leadership to define how to align practice with office strategy and other practices
• Coach and manage other consultants and actively participate in the performance expectation process
• Actively participate in recruiting and retaining top quality consultants

• Participate in meetings, development of proposals and other efforts related to Financial Management
• Assist in creating work plans, pricing estimates, and risk assessments for opportunities
• Participate in our business development process as a subject matter expert
• Actively build a professional network and affiliate network in the local community

• Bachelor’s degree in related discipline (e.g., Accounting, Finance, Information Technology, Operations Management, Engineering, MIS, etc.)
• 3+ years of “hands on” ERP configuration and/or use
• 3+ years of progressive experience in understanding and/or configuring Corporate Performance Management (CPM) systems (e.g., Hyperion, Adaptive Insights, Host Analytics, etc..)
• Willingness and ability to develop and coach our junior team members
• Excellent interpersonal, written and oral communications and customer relations skills
• Ability to work permanently in the United States without sponsorship
• Ability to travel up to 50%
• Hands on functional knowledge of at least one ERP solution (knowledge of mid-market ERP landscape a plus) and/or functional knowledge of at least one CPM system
• Must have been an active team member on at least 2 full-cycle platform implementations
• Finance functional knowledge within the following areas: Lead to Close, Order to Cash, Plan to Report, Procure to Pay, Plan to Produce, Recruit to Retire (any other industry specific knowledge is a plus (TMS, WMS, PSA, EAM…etc.))
• Understanding of US GAAP
• Experience with financial close/consolidation processes, process improvement reviews, and M&A transactions (integrations, carve-out, best practice advisory)
• Software Selection and Platform Strategy a plus experience a plus

• Ensure overall customer satisfaction
• Diagnose system problems and make repairs
• Keep customer apprised of progress during maintenance or a down system situation
• Document system problems and preventative maintenance in customer site log
• Gather and record machine information to monitor performance
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance
• Make recommendations for improving the service, reliability, and performance of our equipment
• Escalate difficult technical problems by seeking timely advice or assistance from technical support
• Establish preventative maintenance schedules and implement according to company specifications
• Any other job responsibilities as assigned within scope of position

• Excellent customer service and communication skill
• Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
• Logical trouble shooting skills and capability to isolate problems at PCB or component level
• Ability to effectively work with electric schematics, logic diagrams, and mechanical drawings
• Understanding of AC/DC power distribution and digital/analog circuitry
• Trained in the maintenance and repair of electro-mechanical machines
• Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred
• 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
• Hold a Valid Driver’s License
• Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
• Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred
• A company van is provided and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory
• Must be able to lift up to 50 pounds without assistance
• Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
• Must be able to work at all of our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.
• Ability to work weekends and/or holidays on a rotational basis to accommodate business needs
• Must be available for on call on some weekends and 24/7 if necessary
• Occasional travel outside your assigned territory including air and overnight travel may be necessary
• Ability to accommodate limited accessibility at a job site
• Ability to work autonomously with minimal supervision

• BA/BS degree required
• 3+ years of SEO experience - Technical SEO, On-Page SEO, and Off-Page SEO
• Conduct keyword research to guide content writers
• Review technical SEO issues and recommend fixes
• Develop and implement link building campaigns
• Monitor and analyze SEO tracking and reporting
• Familiarity with relevant tools (e.g. Google Analytics, Screaming Frog SEO, BrightEdge, Conductor, Ahrefs, Google Search Console, & Bing Webmaster tools).
• Provide SEO recommendations and collaborate with multiple teams to ensure successful SEO campaigns.
• E-Commerce SEO experience required
• Professional experience in search engine optimization
• Proven history of success in SEO marketing
• Knowledge of HTML and Adobe Creative Suite
• Passion deep for SEO and algorithms
• SEO Copywriting is plus
• Exceptional attention to detail, accuracy, and quality
• Think creatively, strategically, and have high problem-solving skills.
• Formal SEO training or certification a plus
• Bachelor’s degree in digital marketing or computer science a plus

• 8+ years of software development experience with expertise in Java 8+ and knowledge of latest Java 9 feature
• Understanding & experience in Micro services and automated integration testing those applications to boost performance using SpringBoot.
• Thorough experience in writing high quality code with full automated unit test coverage (Junit, Mockito, etc.)
• Thorough experience in defining and applying design standards, patterns, quality matrix depending on the solutions
• Working experience with various CI/CD tools Working experience with data platforms (relational and/or NoSQL) and messaging technologies
• Experience in one or more of front-end development technologies
• Experience with Highly Available and Scalable solutions preferably using Spring Boot and Netflix Open Source components such as Hystrix, Eureka Understanding & experience in API management, Swagger Experience in TDD/BDD
• Experience in Scrum/Agile Experience with integrations with Headless CMS’s like ContentStack or Contentful
• Experience with integrations with Search platforms like Solr, Lucidworks or Algolia Understanding of various infrastructures (on-premise, cloud)
• Experience in Retail eCommerce Space
• Working experience with Docker and Kubernetes
• Working experience with Public Cloud Platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS) or Microsoft Azure

• Effectively translate customer requirements into security services solutions.
• Understand and apply vendor solutions that address technical requirements.
• Provide trusted advisory services to customers by maintaining knowledge of the latest security technologies and industry trends.
• Maintain certifications with top partners. Requirements
• Attend our University Training Program.
• Must work directly from our office five (5) days a week.

• At least 4 years of IT or infosec experience
• Excellent customer service skills
• Excellent analytical thinking and problem-solving skills
• Strong communication skills (phone and email)
• Self-managed and team oriented
• Strong work ethic, problem resolution, judgment, and decision-making skills
• Deadline and detailed oriented

• Competitive Base Salary and Commission Plan
• Gym Membership Reimbursement
• Competitive Benefits Package

• Design, develop and review infrastructure standards and designs to support growth, integration and cybersecurity defense.
• Review current infrastructure technologies and frameworks and provide solutioning to standardization and increase in operational effectiveness and support.
• Development and documentation of topologies and solutions in support BCP\disaster recovery plans.
• Develop infrastructure documentation, technology mappings in compliance with SOP’s.
• Performs as a lead in projects, design, acquisition, growth and migration initiatives.
• Implement and maintain standards across the businesses and ensure alignment with enterprise standards.
• Proactively works with business leaders to identify and implement solutions that increase efficiencies, increase revenues, enhance the internal and external customer experience, and decreases overall costs.
• Provide hands on and subject matter expertise on driving teams during implementation activities. And technical guidance to other engineers and team members
• Works closely with professionals to answer technical questions or resolve issues with performance or interoperability challenges.
• Research products and new technologies to increase efficiency of business and operations.
• Partner with vendors to provide best solutioning to meet goals and objectives.
• Regularly interacts with senior management, employees and vendors.
• Be a change advocate to move towards cloud technologies and standardization.
• Participates in answering, evaluating, and prioritizing service requests
• Infrequent travel to other sites may be required.
• Regularly interacts with senior management, employees and vendors.

• Bachelor (4-year) degree, with a technical major, such as engineering or computer science or an equivalent combination of education & experience.
• 5+ Years of relevant working experience
• 7+ years of hands-on-experience architecting, leading, and delivering solutions related to enterprise integration
• 4+ years of hands-on experience with integrating On-Premise, Hybrid cloud solutions
• Practical knowledge of diverse and hybrid infrastructure including cloud and on-prem solutions.
• Strong understanding of architectural concepts for Microsoft/linux implementations including interconnects, HA and Replication, encryption, security, logging, scalability, clustering, container solutions
• Experience in server operations, manager and physical deployment (On Cloud, On Premise and Hybrid).
• Proven experience in tenant and site integration and migration strategies and frameworks.
• Ability to design and develop Azure, AWS, Hybrid solutions, and formally document architecture and design specifications.
• Experience with a breadth of Microsoft, Azure, AWS services: VMs, Storage Blobs, Virtual networks, Peer Vnets, Azure AD, Load balancing, Backup and replication, Container management.
• Strong understanding of identity security management frameworks for : Microsoft and Azure Active Directory management, AWS IAM, Active Directory design and management and DNS namepace.
• Strong understanding of managing and implementing server technologies: Azure, AWS, Microsoft SharePoint Portal, Microsoft Internet Information Server, Microsoft SQL Server 20xx, Umbuntu, Redhat, Containers.
• Experience is designing high available and failover technologies supporting on-premise and cloud technologies, design and deployment of SAN and NAS storage solution technologies
• Strong understanding of network and firewall concepts, topologies and framework to support design and implementation for hybrid on-prem, cloud solutions.
• Experience with interconnects supporting Azure Active Directory, Office/Exchange O365, Enterprise Applications, Teams, SSO/SAML, ADFS integrations.
• Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues and defects.
• Strong documentation skills, IT documentation, network maps, processes/procedures
• Familiarity with and experience working with the following compliance standards: HIPAA, Cfr part 11, GDRP

• Bachelor (4-year) degree, with a technical major, such as engineering or computer science or an equivalent combination of education & experience.
• Minimum of 8 years working as a server/network administrator in a medium-large scale business environment.
• Azure, AWS, Cisco, A+, Net+ or MS certifications or equivalent experience preferred.
• Minimum of 3 years working and supporting cloud implementation in Azure and/or AWS.
• Minimum of 5 years of experience in an end-user, technical support role.
• Support and management of Azure and Office 365 cloud services and Iaas environments.
• VMs, Storage Blobs, Virtual networks, Peer Vnets, Azure AD, Load balancing, Backup and replication, Container management.
• Experience managing Azure Active Directory, Office/Exchange O365, Enterprise Applications,Teams
• Support of Hyper-Visor management for Windows Hyper-V and Vmware 6.x.. environments.
• Deploying and managing replication, HA and failover technologies (ARS, SRM, Zertos, DFSR)
• Operating Systems: Microsoft Windows Server 20xx, Microsoft Windows 10, Linux (Ubuntu, Redhat, CentOS), Mac 10.x, Android, iOS, Windows Mobile
• Servers Technologies: Azure, AWS, Microsoft Sharepoint Portal, Microsoft Internet Information Server, Microsoft SQL Server 20xx
• Experience managing Identity/security: Microsoft and Azure Active Directory management,AWS IAM
• o Deploying and managing SAN and NAS storage solution technologies.
• o Management of DNS, Namespaces, Network shares, and mapped drives, Patch management and Vulnerability support technologies, Monitoring technologies, Backup Technologies and Concepts (Druva, Veem, Commvault)
• Microsoft Office 2010 / 2013 / 2016 and Office for Mac 2011 / 2016 and Office 365
• Configuration and deployment of SSO/SAML, ADFS.
• Management of SD-WAN, AutoNetFailover(ISP Failover), Network Accelerators/optimization, Network Firewalls (IPSEC VPN Tunnels, Remote Access VPN, ACL's, NAT's etc...) , Client VPN solutions, IDS/IPS technologies, network Routing, VLAN's, ACL's, SVI's, etc... Routers, L3/L2 switches, WAP
• Ability to perform light to medium physical work of lifting up to 50 pounds

• Install and configure Physical, Virtual, Cloud servers, ensuring systems are compliant and work reliably.
• Perform daily monitoring, verifying the integrity and availability of all server hardware, resources, and key processes
• Repair and recover from hardware, software and process failures. Coordinate and communicate with impacted constituencies.
• Apply patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Develop infrastructure documentation, technology mappings in compliance with SOP’s.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Performs diagnostics to collect information to determine source of error.
• Proactively works with business leaders to identify and implement solutions that increase efficiencies, increase revenues, enhance the internal and external customer experience, and decreases overall costs.
• Performs as a lead in projects, design, acquisition, growth and migration initiatives.
• Research products and new technologies to increase efficiency of business and operations.
• Development and maintenance of documentation and topologies to support BCP\disaster recovery plans.
• Implement and maintain standards across the businesses and ensure alignment with enterprise standards.
• Maintain standards across the businesses and ensure alignment with enterprise standards.
• Participates in answering, evaluating, and prioritizing service requests.
• Ensures timely resolution of user issues by assigning appropriate priority and resolution goal.
• Perform audit checks for security, process and resource compliance.
• Provide Tier III/other support per request from various constituencies.
• Participates in Cybersecurity defense.
• Provide technical guidance to other engineers and users.
• Works closely with professionals to answer technical questions or resolve issues with server performance and access.
• Participates in answering, evaluating, and prioritizing service requests
• Isolates performance issues to determine cause of hardware malfunctions such as hard drive, printer, cables or telephone network connectivity issues
• Infrequent travel to other sites may be required.
• Regularly interacts with senior management, employees and vendors.

All of our engineers contribute directly to our mission with their expertise in establishing a sense of confidence with customers by proactively solving their business problems, improving business performance and serving as an extension to their in-house team.

As a Data Center Engineer, the candidate will be primarily responsible for fixed fee or time and material projects. These projects include, assessments, consulting, new deployments, upgrades, and break fix. The project work for an engineer will often require learning new technologies that require the ability to learn on the fly. In addition to project work, assisting with trouble tickets or mini projects will be part of this this role. Successful candidates should have professional level knowledge and skills required for installing and supporting environments that include Virtualization, Servers, Infrastructure, Storage and Cloud Services.

Technical Requirements Professional level knowledge and minimum 4 years of experience with configuration, troubleshooting and administration of the following:

• Virtualization (VMware vSphere and Microsoft Hyper-V)
• Microsoft Active Directory
• Microsoft Windows Server
• Servers - Cisco USC-B/C and HP Proliant BL/DL
• Storage Solutions (one or more of): NetApp, Nimble, Pure
• TCP/IP networking, DNS, and DHCP
• Azure and AWS Cloud Technologies
• Microsoft O365
• Switching including Cisco Catalyst, Nexus, and 1000v
• VMware Technologies (SRM, Horizon View, Airwatch)
• Backup solutions such as Veeam, Commvault, Evault
• Microsoft MCP, VMWare VCP, Cisco CCNA or equivalent experience required Non-Technical Requirements
• Experience providing timely completion of assigned work, on-time and within budget
• Experience hitting service revenue goals
• Strong troubleshooting/problem solving skills
• A strong focus on attention to detail and excellence of delivery
• Excellent communication and customer facing skills
• Ability to communicate and work closely as a team with Project Management, NOC Analyst, Account Executives and Practice Leads.
• Ability to follow documented procedures, ensuring compliance with customer requirements, testing and change control procedures
• Ability to provide daily updates documenting project progress and service hours
• Take ownership, pride and accountability in work
• Strong documentation skills, knowledge of Visio, and ability to create detailed customer diagrams and documentation to drive efficiency of operations
• Achieve high levels of customer satisfaction as measured by customer surveys and other forms of customer feedback
• Work independently and exercise reasonable judgement with little supervision while providing clear evidence and results of activities and accomplishments.
• Ability to work afterhours and occasionally on the weekend
• Ability to participate in Peer Review process when assigned by providing timely and accurate feedback on Statements of Work
• Ability to travel to various customer locations with the Chicagoland area
• Travel outside the Chicagoland area on seldom occasions
• Strong oral and written communication skills
• Experience managing a ticket queue, working on multiple projects and issues at once, while providing regular updates to customers and project managers/NOC Analyst
• Experience with server management tools
• Ability to work with managed services support teams to transition knowledge and participate in continued development of operational efficiencies
• Manage assigned tickets to completion, escalate as necessary Key Performance Indicators (KPI) 1. Projects delivered on time and on budget 2. Achieve minimal Service Revenue goals 3. Internal and External Customer Satisfaction of 86% or higher 4. Daily project updates and time entries in ConnectWise 5. Provide timely status updates utilizing the Engineer Project Status Update process 6. Proper planning, documentation, testing and training clients per SOW 7. Timely Peer Reviews 8. Solid positive teamwork and communication with Project Management, NOC Analysts, Management and Account Executives

All of our engineers contribute directly to our mission with their expertise in establishing a sense of confidence with customers by proactively solving their business problems, improving business performance and serving as an extension to their in-house team.

As a Network Engineer, the candidate will be primarily responsible for fixed fee or time and material projects. These projects include, new deployments, assessments, upgrades, consulting, and break fix. In addition to project work, assisting with trouble tickets or mini projects will be part of this this role. Successful candidates should have the knowledge and skills required for installing and supporting environments that include Routing, Switching, Firewalls, Wireless, and Security.

Technical Requirements Professional level knowledge with minimum 4 years of experience with configuration, troubleshooting and administration of the following:

• Cisco routing and switching (BGP, OSPF, EIGRP, RIP, HSRP)
• Cisco Firepower /ASA – experience with other firewall vendors a plus
• VPN technologies including IPSec and SSL on Cisco ASA and IOS
• Physical layer troubleshooting, including T1/PRI, T3, and Ethernet
• Knowledge of the networking requirements of VoIP, Video, QoS
• Cisco Nexus
• Cisco Wireless infrastructure
• Network Virtualization skills including Cisco MDS, 1000V
• Experience in other data center technologies (i.e. virtualization, storage, servers, active directory)
• CCNA Enterprise or CCNA Security or equivalent experience required
• Experience providing timely completion of assigned work, on-time and within budget
• Experience hitting service revenue goals
• Strong troubleshooting/problem solving skills
• A strong focus on attention to detail and excellence of delivery
• Excellent communication and customer facing skills
• Ability to communicate and work closely as a team with Project Management, NOC Analyst, Account Executives and Practice Leads.
• Ability to follow documented procedures, ensuring compliance with customer requirements, testing and change control procedures
• Ability to provide daily updates documenting project progress and service hours
• Take ownership, pride and accountability in work
• Strong documentation skills, knowledge of Visio, and ability to create detailed customer diagrams and documentation to drive efficiency of operations
• Achieve high levels of customer satisfaction as measured by customer surveys and other forms of customer feedback
• Work independently and exercise reasonable judgement with little supervision while providing clear evidence and results of activities and accomplishments.
• Ability to work after hours and occasionally on the weekend
• Ability to participate in Peer Review process when assigned by providing timely and accurate feedback on Statements of Work
• Ability to travel to various customer locations with the Chicagoland area
• Travel outside the Chicagoland area on seldom occasions
• Strong oral and written communication skills
• Experience managing a ticket queue, working on multiple projects and issues at once, while providing regular updates to customers and project managers/NOC Analyst
• Experience with server management tools
• Ability to work with managed services support teams to transition knowledge and participate in continued development of operational efficiencies
• Manage assigned tickets to completion, escalate as necessary

• Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business
• Translate clients requirements to system design and develop a solution that delivers business value
• Lead, design, develop and deliver large-scale data systems, data processing and data transformation projects
• Automate data platform operations and manage the post-production system and processes
• Conduct technical feasibility assessments and provide project estimates for the design and development of the solution
• Mentor, help and grow junior team members

• Strong working knowledge of C# with Azure functions
• Demonstrable experience in data platforms involving implementation of end to end data pipelines
• Good communication and willingness to work as a team
• Must have experience reading, processing and transforming CSB source files into XML format. Python Script and ETL experience are must haves
• Hands-on experience with at least one of the leading public cloud data platforms (Amazon Web Services, Azure or Google Cloud)
• Implementation experience with column-oriented database technologies (i.e., Big Query, Redshift, Vertica), NoSQL database technologies (i.e., DynamoDB, BigTable, Cosmos DB, etc.) and traditional database systems (i.e., SQL Server, Oracle, MySQL)
• Experience in implementing data pipelines for both streaming and batch integrations using tools/frameworks like Glue ETL, Lambda, Google Cloud DataFlow, Apache Spark, Lambda, AWS Glue, Spark, Spark Streaming, etc.
• Ability to handle module or track level responsibilities and contributing to tasks “hands-on”
• Experience in data modeling, warehouse design and fact/dimension implementations
• Experience working with code repositories and continuous integration
• Working knowledge of Azure AD
• Working knowledge of Ansible
• Working knowledge of Microsoft Blazor is a plus
• Experience working in an agile environment

• Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business
• Translate clients requirements to system design and develop a solution that delivers business value
• Lead, design, develop and deliver large-scale data systems, data processing and data transformation projects
• Automate data platform operations and manage the post-production system and processes
• Conduct technical feasibility assessments and provide project estimates for the design and development of the solution
• Mentor, help and grow junior team members

• Develops, monitors, and maintains ETL processes, reporting applications, and data warehouse design.
• Demonstrable experience in data platforms involving implementation of end to end data pipelines
• Develop data architecture, data modeling, and ETL mapping solutions within structured data warehouse environment.
• Develop reporting applications and data warehouse consistency.
• Define best practices for data loading and extraction.
• Monitor the DWH and BI systems performance and integrity provide corrective and preventative maintenance as required.
• Implementation experience with column-oriented database technologies (i.e., Big Query, Redshift, Vertica), NoSQL database technologies (i.e., DynamoDB, BigTable, Cosmos DB, etc.) and traditional database systems (i.e., SQL Server, Oracle, MySQL)
• Hands-on experience with at least one of the leading public cloud data platforms (Amazon Web Services, Azure or Google Cloud)
• Experience in implementing data pipelines for both streaming and batch integrations using tools/frameworks like Glue ETL, Lambda, Google Cloud DataFlow, Azure Data Factory, Spark, Spark Streaming, etc.
• Ability to handle module or track level responsibilities and contributing to tasks “hands-on”
• Experience in data modeling, warehouse design and fact/dimension implementations
• Experience working with code repositories and continuous integration
• 10+ years of strong development skills in .NET framework and .NET core framework
• Should have excellent acumen in Data Structures, Algorithms, problem-solving and Logical/Analytical skills.
• Design principles and implementation of different type of Design patterns.
• Sound understanding of concepts like Exceptional handling, Serialization/Deserialization and Immutability concepts, etc.,

• Triaging Client Service Issues
• Line Management of Local Staff
• Project Management of Client Initiatives
• Account Management of Local Client Base
• Consulting on IT Compliance & Risk Management
• Building Brand Awareness through Networking in the Community
• Providing Local Sales Support for Prospect and Referral Opportunities Personal Attributes

• IT/Business Skills
• People Management
• Project Management
• Client Account Management
• IT Compliance & Risk Management
• Networking, Prospecting and Sales Skills
• Competency in IT Managed Services Product Stack
• Ability to build trust with clients/staff
• A multi-channel and 360o communicator
• Independent with an ownership mindset
• Holding techs accountable to drive utilization
• Project management and organizational skills
• Passion for service and relationship management
• Integrity, passion & strong desire to achieve and succeed
• Resourcefulness when confronted with unforeseen dilemmas
• Seasoned communicator with technical and non-technical people
• Candidate will work independently, from home and at client locations with minimal direct supervision.
• Access to a professional home office workspace is a requirement. As most clients are located within a 20 mile radius of Denver and Boulder, candidate will ideally reside within reasonable driving distance to our client base since traveling to customer locations on a regular basis is a job requirement.
• Occasional travel, one to two times per year, to Colorado Springs will be required.
• Access to a car in good working order is a requirement. Paid time off.
• Compensation based on experience and progress against metrics/set goals.

• Bachelor’s Degree in Computer Science or equivalent experience
• 5+ years of strong software development experience in software development with expertise in Java 6 and above and knowledge of latest Java (8/9) features
• Experience with microservices technologies – Springboot a must
• Experience with Cloud architectures
• Play/Akka experience is ideal
• Core Java skills
• SRE skills (managing SLOs/SLIs including but not limited to Performance Engineering, Caching solutions, etc.)
• Strong experience in writing high quality code with full automated unit test coverage
• Strong experience in defining and applying design standards, patterns, quality matrix depending on the solutions
• DevOps knowledge, cloud experience, knowledge of front-end technologies
• Must be able to interface with client and have solid communication skills
• Must have experience client-facing
• Must have experience working with offshore teams

• Partners with Experience Strategist to conduct user interviews
• Creates user personas in partnership with Experience Strategist
• Leads team in future state vision activities and outputs
• Work on Agile Development Team in various capacities including user story creation, grooming, running sprint reviews, retrospectives and performing agile various agile ceremonies
• Work with the project leadership to document the product’s vision and the project’s scope.
• Work with software and system engineers to develop solution design documentation
• Work on business process mapping and understanding current and future state
• Collaborate with UX professionals to support rapid prototyping activities
• Ensure consistency across user stories and UX designs.
• Clearly articulate technology-based solutions, present in new business situations and workshops, and navigate sometimes complex client situations.
• Develop documentation artifacts in compliance with governmental policies and standards, such as HHS Enterprise Performance Life-Cycle (EPLC)
• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
• Decompose high-level business and user requirements into functional requirements and quality assurance metrics, specified in an appropriate level of detail suitable for use by those who must base their work on the requirements (such as development and QA teams).
• Embed the business and functional requirement from business stakeholders into user stories.
• Be the first point of contact to identify, manage and resolve requirement questions, dependencies, issues and risks with the onshore/offshore team and business.
• Supporting backlog progress, burn down, sprint velocity reports and sprints.
• Define quality attributes, external interfaces, constraints, and other nonfunctional requirements.
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.
• Maintain functional and technical requirements artifacts to assist the development and QA team’s understanding of requirements implementation and standards for testing (requirements traceability matrix, business cases, acceptance criteria, etc.)
• Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates.
• Use research and analysis to identify emerging approaches, technology, and solutions that can be leveraged in the implementation of identified requirements.

• 15+ years of relevant work experience; Agency/Consulting background preferred
• Must have experience creating a reporting systems dashboard
• Experience with Agile Software Development Methodology
• Experience performing current and future state analysis for IT systems
• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information
• Listening skills, to understand what people say and to detect what they might be hesitant to say.
• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
• Facilitation skills, to lead requirements elicitation workshops
• Observational skills, to validate data obtained via other techniques and expose new areas for elicitation
• Strong writing skills, to communicate information effectively to customers, marketing, managers, and technical staff
• Ability to create documentation that is leveled for both business and technical users
• Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as customers, product management, and engineering)
• Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language, including using modeling languages already established in the development organization.
• An understanding of contemporary requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice; familiarity with requirements engineering books and resources
• An understanding of how to practice requirements engineering according to several software development life cycles in a team environment
• Knowledge of software development life-cycle practices, principles, and techniques
• Knowledge of standard research and analysis methodologies, frameworks, and techniques
• Scrum Certification is a plus.

• Global Configurations of MS Dynamics as Standards
• UI – Reusable templates, use out of the box templates as much as possible
• Security – Business Units, Org, Roles, Teams, etc. Map org specific roles into Dynamics
• Data Model – global data model, reusable & global parameters; common elements that can be globalized in Dynamics
• Facilitate business requirement gathering and business design sessions
• Having a deep understanding of Dynamics CRM functional modules and configuration
• Act as a Subject Matter expert to the clients and the team to determine the art of the possible using a low code platform such as Dynamics
• Ability work in an agile/scrum environment with geographically distributed teams
• Ability to work with a product engineering mindset – minimal documentation, quickly prototype, fail and pivot
• Microsoft Dynamics CRM 4.0, 2011, 2013, 2015, 2016, Dynamics 365, Microsoft CRM Portals, Scribe, Click Dimensions, data modeling and ERD diagramming, and Power BI cube analysis.
• Extensive experience integrating and extending Dynamics CRM with a wide variety of third party solutions; these solutions could include document management systems, business intelligence and reporting systems, accounting systems, third party software API’s, etc.
• Ability to run business workshops, with a business and technical insight, while acting as a bridge between the needs of our clients and technical team members you manage, clarifying technical concepts for non-technical users or translating business needs and processes into technical requirements and design

• React expertise with experience in isomorphic design patterns, REST, and atomic design systems
• Code the most complex pieces of the application. Whether it’s a dynamic visualization, a tricky third-party integration, or a crazy animation sequence – you’re up for the challenge and you’ll take pride in the finished product.
• Test your code and help ensure that the right code is being tested across your project. You also help make sure that integration tests are running, and that everyone on the team tests before they push code (either manually or as part of a pre-commit hook).
• Model the behavior and practices that you want to see in the organization. Want to follow TDD? Do it, and demonstrate the results to your team and clients. Itching to adopt a new tool or framework? Try it out and show the value.
• Estimate or point your own work, and be able to sanity check estimations from more junior developers to make sure that they’re setting themselves up for success.
• Share your learnings and experiences with your team, your local community, and Publicis Sapient globally through Lunch and Learns, knowledge sharing webinars, and blog posts.

• Excellent knowledge of hand-coded HTML5, CSS3, JavaScript, and the DOM
• Knowledge of JavaScript packages, package managers, bundlers, and their use in building complex interactive experiences
• Familiarity with concepts related to data flow and component driven architectures (with practical experience based on React & Redux)
• Experience using CSS grids and building responsive websites with scalability in mind
• Experience leading small teams and mentoring junior developers
• Understanding of SEO and accessibility issues and how they relate to development
• Awareness of TCP/IP networking considerations, ability to optimize applications for a variety of device capabilities and network conditions
• Thorough understanding of browser rendering, and ability to fine-tune an experience
• Ability to cut necessary visual assets from Photoshop and/or Sketch files, and optimize them appropriately
• Experience working with large branded websites, content management systems, E-commerce platforms, and backend frameworks (Java, .NET)

• React expertise with experience in isomorphic design patterns, REST, and atomic design systems
• Code the most complex pieces of the application. Whether it’s a dynamic visualization, a tricky third-party integration, or a crazy animation sequence – you’re up for the challenge and you’ll take pride in the finished product.
• Test your code and help ensure that the right code is being tested across your project. You also help make sure that integration tests are running, and that everyone on the team tests before they push code (either manually or as part of a pre-commit hook).
• Model the behavior and practices that you want to see in the organization. Want to follow TDD? Do it, and demonstrate the results to your team and clients. Itching to adopt a new tool or framework? Try it out and show the value.
• Estimate or point your own work, and be able to sanity check estimations from more junior developers to make sure that they’re setting themselves up for success.
• Share your learnings and experiences with your team, your local community, and Publicis Sapient globally through Lunch and Learns, knowledge sharing webinars, and blog posts.

• Excellent knowledge of hand-coded HTML5, CSS3, JavaScript, and the DOM
• Knowledge of JavaScript packages, package managers, bundlers, and their use in building complex interactive experiences
• Familiarity with concepts related to data flow and component driven architectures (with practical experience based on React & Redux)
• Experience using CSS grids and building responsive websites with scalability in mind
• Experience leading small teams and mentoring junior developers
• Understanding of SEO and accessibility issues and how they relate to development
• Awareness of TCP/IP networking considerations, ability to optimize applications for a variety of device capabilities and network conditions
• Thorough understanding of browser rendering, and ability to fine-tune an experience
• Ability to cut necessary visual assets from Photoshop and/or Sketch files, and optimize them appropriately
• Experience working with large branded websites, content management systems, E-commerce platforms, and backend frameworks (Java, .NET)

• Experience developing and maintaining a robust content/website development calendar – including but not limited to website content/page builds, blogs, eCommerce product catalogs, forms for lead generation, eCommerce product pages with SKU management, and other digital engagement channels.
• Highly familiar with latest WordPress for content management and development. Experience with Gutenberg, BeaverBuilder, Elementor, or similar page builders required.
• Experience with updating/managing an eCommerce WordPress site – WooCommerce, or Magento.
• Aware of latest website optimization standards. At least some experience with one or more of the following expected: metrics, analytics, page speed, image optimization, A/B testing, Google analytics, Yoast, and or any similar performance variable.
• Maintain ownership of the quality and consistency of web content and structure in CMS.
• Organize and execute changes and requests from multiple business owners - partner closely with product, brand and web teams for alignment and approvals.
• Key point person for content/digital experience of other platforms with third party vendors to project manage production schedules and provide critical feedback
• Be excited and willing to push the envelope to try new things on the web that align with core customers to drive key KPIs.

• 5+ years of experience in digital/web or digital marketing and content development
• 2-5+ years of direct experience with content management systems (WordPress). Experience with the most recent WordPress 5+ versions strongly encouraged.
• Understanding of digital content marketing and digital content strategy best practices, including interactive content formats and SEO
• 2+ years of experience utilizing Adobe Creative Suite (Photoshop, Illustrator, Premiere) for basic creative tasks
• Ability to multi-task and work in a fast-paced environment
• Ability to work with teams cross-culturally and cross-functionally
• Strong communication skills: verbal, written, presentation
• Competent in MS Office applications (Outlook, Word, Excel, PowerPoint)
• Basic understanding of html
• Ability to use Google Analytics for basic reports
• Ability to maintain Brand voice - partner with brand, media and social teams to share content, deliver consistent message and maintain brand alignment
• Ability to identify and recommend content strategy to improve lead generation and or conversion based on statistical insights.
• Be able to test content and website tactics with proven techniques backed by data and analytics insights.
• Some basic HTML/CSS knowledge

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation
• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

• Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations and achieving established goals
• Lead teams to successfully deliver customer experience and engineering solutions leading to client business value
• Identify and realize business outcomes through the use of the most suitable and effective project management approach, methods, processes, and tools to ensure a high degree of delivery and solution quality
• Support clients’ business objectives by delivering experience and engineering solutions, including experience management, ecommerce, customer data, cloud, and microservice platforms
• Enact lasting changes to the client’s ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered at each milestone
• Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across workstreams
• Optimize delivery within a project or program through insights and mitigation strategies for project risk management
• Guide internal leaders and external senior stakeholders on program delivery methods ceremonies and protocols to streamline and structure workflow to deliver timely results
• Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue and margins, etc. to support account health and account-level planning within the industry vertical

• Ability to effectively communicate and collaborate with all levels of the organization to achieve broader insights into managing work streams and outcomes
• Capable of earning trust and influencing stakeholders without formal authority to required results
• Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications
• Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously to maintain teamwork and optimal project flow
• Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape, and cost estimates to deliver transformative value driven proposals
• Experience working with Agile delivery methods like Scrum and Kanban, waterfall and hybrid systems
• Experience leading teams to implement digital technologies such as atomic and responsive design, experience management platforms, cloud platforms, DevOps, AI and Data Platforms
• Ability to travel frequently
• Experience in writing, reviewing, and finalizing statements of work
• Scrum, Product or SaFe Certification
• Understanding of HTML, CSS, JavaScript, Python, React, or Swift
• Relevant experience at a digital agency or consultancy leading cross functional, multi-disciplinary teams to deliver exceptional digital experiences

• Assist in establishing technical direction across the organization with a sound and pragmatic approach.
• Contribute to the maintenance of formal architecture and technology roadmap.
• Identify architectural challenges and lead the creation of a strategy for the enterprise, making architectural decisions that have an impact across the company.
• Prepare and document the enterprise architecture vision and strategy as well as critical approaches to broad architectural concerns affecting various areas of the company.
• Participate in the definition of architecture principles, styles, policies, and standards; create architectural mechanisms to address concerns that have a broad impact (e.g., system integration across the enterprise); coach feature teams to follow them.
• Produce and maintain useful and usable documentation of work, and regularly contribute to the general Engineering body of knowledge.
• Ability to pinpoint strengths and weaknesses in an enterprise system, and effectively advocate for appropriate solutions to shortcomings.
• Participate in coding activities that are in support of design outcomes - up to 50%.
• Monitor new technologies, applications of technology, or ways to synthesize technologies into strategic opportunities. Contribute to build vs. buy decisions.
• Translate corporate strategy into technical strategy, while maintaining the formal architecture and technology roadmap.
• Build a strategic network of partnerships and relationships with inside and outside groups; build coalitions to work on shared desired outcomes.
• Communicate strategies in terms that are meaningful to the engineering group.

• Bachelor's Degree or equivalent work experience.
• 10+ years of experience in application and enterprise architecture.
• 10+ years of software design and coding experience, with emphasis on SaaS based service / external facing API platforms.
• 10+ years' experience with .NET, Java, or similar language.
• Payments experience a significant plus.
• Experience with HTML, CSS, JavaScript, XML / XSLT, SQL, database design, message-oriented-middleware, caching, and systems integration.
• Hands-on experience identifying and resolving performance and scalability issues for both web-based applications and databases.
• Familiar with diverse, complex problems and adept at devising reasonable solutions or alternatives.
• Proven experience translating Business Requirements into solutions.
• Technical leader and coach, aware of the applicability of new technologies.
• Can work at an abstract level and create abstractions that clarify and contribute to system integrity across the enterprise.
• Tolerant of high degrees of ambiguity, and good at resolving uncertainty and setting direction. Willing to backtrack, seek multiple solutions, and experiment to validate approaches.
• Creative, Investigative, Innovative, Insightful, and able to make technical leaps, finding novel solutions.
• Excels at grasping existing code and identifying opportunities to improve and to integrate with existing code.
• Effective and comfortable working with high-level management.
• Strong written and oral communication skills, including proven success in working with stakeholders with a wide range of technical knowledge.
• Comfortable working in an environment that is growing rapidly and constantly addressing the inherent challenges.

• Understand merchant and partner needs, problems, and expectations and take action to address expectations through high quality, innovative solutions that deliver value to our customers.
• Improve the software development process, methodologies, and tools through applied experience, automation, and simplification.
• Collaborate with team members to ensure that deliverables are technically accurate and useful on time – we build quality into all stages of the software lifecycle, with a focus on end-user observable (and testable) system behaviors.
• Identify critical activities & tasks on projects, help with estimation and planning, ensure timely and accurate communication of status, resolution of issues, and contribute beyond assigned tasks - adjusting priorities when appropriate.
• Assist with software deployment activities to internal test environments and our production data centre – the team is responsible for Requirements Analysis through to Release.
• Be proactive, self-motivated, attentive to detail, with the ability to work well under pressure.
• Be a team player and role model, exhibiting a professional attitude, building work relationships, demonstrating flexibility, and supporting workplace ethics.

• 8-10 years in a Software Engineering position.
• BS or MS in Computer Science or related field.
• An understanding of Linux or Windows development, including database design and development, as well as strong web client programming skills, including HTML, JavaScript, and CSS.
• Experience in server-side product development.
• Expertise in at least one OO language (e.g. Java, C#, Ruby, Go).
• Experience with Design Patterns, Refactoring, OO Design, and related areas.
• Experience with HTML, CSS, JavaScript, XML / XSLT, SQL, database design, message-oriented-middleware, caching, and systems integration.
• Expected to be self-starters who can operate well under a variety of different situations and types of projects, ranging from a team of one to a team of many.
• Strong analytical, problem-solving, and organizational skills.
• Proven experience translating Business Requirements into solutions.
• Technical leader and coach, aware of the applicability of new technologies.
• Must be proactive, self-motivated, attentive to detail, and able to work well under pressure.
• Tolerant of high degrees of ambiguity, and good at resolving uncertainty and setting direction. Willing to backtrack, seek multiple solutions, and experiment to validate approaches.
• Excels at grasping existing code and identifying opportunities to improve and to integrate with existing code.
• Effective and comfortable working with high-level management.
• Strong communication skills.
• Willingness to work as part of a team.

• Understand merchant and partner needs, problems, and expectations and take action to address expectations through high quality, innovative solutions that deliver value to our customers.
• Improve the software development process, methodologies, and tools through applied experience, automation, and simplification.
• Collaborate with team members to ensure that deliverables are technically accurate and useful on time – we build quality into all stages of the software lifecycle, with a focus on end-user observable (and testable) system behaviors.
• Identify critical activities & tasks on projects, help with estimation and planning, ensure timely and accurate communication of status, resolution of issues, and contribute beyond assigned tasks - adjusting priorities when appropriate.
• Assist with software deployment activities to internal test environments and our production data centre – the team is responsible for Requirements Analysis through to Release.
• Be proactive, self-motivated, attentive to detail, with the ability to work well under pressure.
• Be a team player and role model, exhibiting a professional attitude, building work relationships, demonstrating flexibility, and supporting workplace ethics.

• 6-8 years in a Software Engineering position.
• BS or MS in Computer Science or related field.
• An understanding of Linux or Windows development, including database design and development, as well as strong web client programming skills, including HTML, JavaScript, and CSS.
• Experience in server-side product development.
• Expertise in at least one OO language (e.g. Java, C#, Ruby, Go).
• Experience with Design Patterns, Refactoring, OO Design, and related areas.
• Experience with HTML, CSS, JavaScript, XML / XSLT, SQL, database design, message-oriented-middleware, caching, and systems integration.
• Expected to be self-starters who can operate well under a variety of different situations and types of projects, ranging from a team of one to a team of many.
• Strong analytical, problem-solving, and organizational skills.
• Proven experience translating Business Requirements into solutions.
• Technical leader and coach, aware of the applicability of new technologies.
• Must be proactive, self-motivated, attentive to detail, and able to work well under pressure.
• Tolerant of high degrees of ambiguity, and good at resolving uncertainty and setting direction. Willing to backtrack, seek multiple solutions, and experiment to validate approaches.
• Excels at grasping existing code and identifying opportunities to improve and to integrate with existing code.
• Effective and comfortable working with high-level management.
• Strong communication skills.
• Willingness to work as part of a team.

• Act in a leadership role on client projects and for staff.
• Help define business requirements and process design (including scenario design and flow mapping).
• Create functional designs, prototyping test planning and execution, training coordination, and documentation of operational support procedures.
• Help clients define forward-looking business strategies related to digital transformation leveraging the AEM platform to support the customer experience.
• Focus on content, advertising, marketing collateral delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, and marketing personalized user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities.

• Cross-channel customer engagement strategy, design, and development (web, mobile, social, physical)
• Digital strategy, implementation, and operations
• Digital content and digital asset management solutions
• Marketing Technology and Advertising Technology solutions
• Marketing analytics implementation and operations
• Advertising campaign ideation, development, and execution
• Acquisition and engagement campaign ideation, development, and execution
• Agile based, design-thinking, user-centric, projects that accelerate results

• Minimum 8 years relevant work experience in advertising sales, marketing, consulting, and/or media
• 5+ years of relevant technology consulting or industry experience
• Experience working across multiple products in Adobe Experience Cloud – primarily Adobe Experience Manager, Adobe Analytics and Adobe Target
• Experience in end-to-end implementations of AEM 6.3 or later
• Experience leading large sized teams and technology engagements, including client and consulting staff
• Experience conceptualizing, designing, building, and deploying Enterprise Content Management solutions
• Experienced in running training with a background in technical training, Adobe Experience Manager needed support product marketing managers, digital suppliers. Produce training schedules and agenda.
• Good understand of web technologies, basic understanding of differences between HTML, CSS, JavaScript etc.
•  Determine course content based on existing materials (we have already identified most of the training)
• Execute training sessions in person and via WebEx Keep and report data on completed courses
• Be the expert on the subject and to be able to answer questions
• Determine overall effectiveness of programs and make improvements to training materials

• Write code in a fast-paced, quality-driven environment
• Collaborate with other engineers, product management and design to identify and solve challenging problems
• Design features for performance, scale, and security
• Contribute to platform-level technology, architecture, strategy and decisions
• Play an influential role in growing company to be the industry leader in technology

• 3+ years experience building scalable, reliable and robust web applications
• Excellent written and oral communication skills
• Deep understanding of commonly used data structures and algorithms
• Proficiency in backend, frontend or full-stack development
  • Front End
    • Experience building applications using React and Redux or a similar frontend framework
    • Knowledge of design patterns used for developing frontend applications
    • Experience developing web applications that work across multiple devices and screen sizes
    • Deep understanding of the web technology stack (HTTP, cookies, asset loading/caching, etc) and modern web technologies (ES6,  HTML5, Progressive Web Apps, etc)
  • Back End
    • Experience designing and building APIs
    • Experience designing schemas and performant queries for relational databases
    • Understanding of scalability challenges and performance of server-side code

• Experience building applications using React and Redux or a similar frontend framework
• Knowledge of design patterns used for developing frontend applications
• Experience developing web applications that work across multiple devices and screen sizes
• Deep understanding of the web technology stack (HTTP, cookies, asset loading/caching, etc) and modern web technologies (ES6,  HTML5, Progressive Web Apps, etc)

• In partnership with the client you will lead the maturity and evolution of a cross channel experimentation program by establishing measurement, quantification of value, governance, best practice while bringing fresh and innovative thinking and approach
• You’ll be a seasoned experimentation practitioner in both experiential and offer testing across marketing channels in the form of A/B/n testing
• You’ll be well versed in building experimentation pipelines/backlogs leveraging qual and quant data to build test hypothesis and score and prioritize experiments to maximum impact – incremental revenue, customer engagement and a range of success outcomes
• Analyze customer journeys under an optimization-focused lens, interpret experimentation results
• Present insights to clients and account teams in a compelling and relevant story with recommendations backed by robust analysis
• Guide your team and the client team through experimentation learning & best practices
• Collaborate with cross-functional teams, including creative, design and technology to shape meaningful customer journeys and customer centric thinking

• 5+ years of experience with a focus in Digital Analytics and Optimization – A/B and Multivariate testing across channels
• Strong consultative skills and the ability to challenge status quo and gain adoption - proven ability to influence stakeholder and senior leaders, and manage organizational change
• Ability to build relationships and work as part of a large, cross-functional team to solve complex problems – both with internal teams & external clients
• Highly motivated with an entrepreneurial spirit & the ability to hit the ground running
• Ability to build strategic roadmaps and have a proven track record of managing large multi-team projects

• Passion for digital analytics, working with data and deriving insights to answer client business questions
• Comfortable working with and synthesizing large data sets to extract actionable business insights
• Strong statistics background; understanding the use of analysis techniques such as ANOVA, ANCOVA and T-Tests

• Hands-on experience delivering, executing and managing optimization programs and analytics engagements
• Experience with A/B testing tools such as Adobe Target and Optimizely

• Lead teams serving clients across industries while demonstrating executive presence with high level client counterparts
• Interface with all levels of business and technology leadership both internally and at client sites
• Work with program and project leadership to implement processes and technology that support business value and process efficiency across business and technical functions
• Facilitate client workshops focused on project initiation and executive steering meetings
• Understand the underlying business processes and technologies being used within an organization to be able to make recommendations on how to achieve long-term scalability, reduce operational cost, or better support business processes
• Collaborate with local office OpEx and other practice leadership to ensure alignment with the office culture, define the strategic direction of the Productivity team, and actively lead entrepreneurial activities to expand offerings and the skills of the team
• Drive the development/enhancement of company’s methodologies and approaches to client delivery
• Coach and manage other consultants and actively participate in the performance management process
• Actively participate in recruiting and retaining top quality consultants
• Assist in developing productivity and process-related cost takeout methods and tools
• Hunt new strategic clients – using relationships and other proven business development skills
• Initiate and lead business development meetings with prospective clients
• Understand investment needs and requirements and help turn those goals into concrete engagements and detailed proposals
• Create work plans, pricing estimates, and risk assessments for prospects
• Attend networking events and actively build and leverage a professional network and affiliate network in the local community

• 10+ years participating in team-based, client-facing business and technology consulting services
• 8+ years of managing complex Process & Productivity projects and people
• 8+ years experience managing teams of technical and functional; as well as prior hands-on experience with offerings such as process optimization (Lean Six Sigma, Value Stream Analysis), process automation (RPA), work design, or capability development/organization alignment
• Must have led a relevant consulting group or practice, such as Process Optimization/Automation
• Proven leader with extensive ability to build solid and collaborative relationships with team members, foster a productive team environment, and coach staff with timely meaningful written and verbal feedback
• Strong project management methodology background, including schedule, scope, issue and risk management experience, change management, strategic planning and analysis
• Experience farming new business from existing clients and managing client relationships
• Strong analytical, problem solving, and quality experience
• Strong business development and an active professional network of contacts in the local market
• Membership and visibility in relevant professional organizations
• Industry expertise in Healthcare & Life Sciences, Financial Services, Energy & Utilities, and/or Consumer & Industrial Products is preferred
• Excellent organizational, verbal and written communication skills; and in-depth knowledge of project planning methodologies and software development life cycles
• Strong communication skills to be able to work with clients and present to C-level executives
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel a minimum of 70%

• Identifying and documenting organizational impacts of change initiatives and planning strategies that lead to successful adoption of change
• Assessing organizational cultures, capabilities, and alignment to effectively tailor change management approaches
• Leading stakeholder analysis efforts, conducing stakeholder interviews, analyzing needs and synthesizing findings
• Managing execution of change initiatives
• Managing client relationships and client-delivery teams
• Effectively engaging senior leaders as sponsors of change
• Enabling client-specific change management strategies through:
• Developing comprehensive organizational change management strategies and plans
• Identifying change risks and developing mitigation strategies
• Leading the development and execution of communication strategies and plans
• Analyzing learning needs, developing training approaches and curricula, and leading the development of in-person, virtual, and on-demand training programs
• Conducting train-the-trainer sessions and classroom-based training sessions
• Assessing the effectiveness of communication and training
• Managing stakeholder expectations and engagement
• Assessing organization alignment for change and developing interventions to improve alignment
• Developing effective approaches for sustaining and fully-realizing change goals following implementation
• Lead change impact and stakeholder analysis and develop change management approaches and strategies tailored to clients’ organizations and change goals
• Identify issues and risks related to organizational change and develop mitigation plans
• Lead efforts to execute change management recommendations across areas such as vision/value definition and measurement, change communication, leadership engagement, organization alignment, and change sustainment
• Ensure the readiness of the client organization(s) for a variety of changes including new technology/processes, mergers/acquisitions, new organization strategy or other change efforts
• Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
• Participate in and support the national team in development and enhancement of the firm’s organizational change management methodologies, tools, and other collateral
• Actively participate in thought leadership activities such as blogs, white papers, and other related efforts
• Collaborate with local office leadership to define how to align practice with office strategy and other practices
• • Mentor and develop staff on the job and through formal and informal feedback
• Coach and manage practice members and actively participate in the performance expectation process
• Actively participate in recruiting and retaining top-quality consultants
• Lead the origination and development of proposals and other efforts related to Organizational Change Management
• Actively build productive, trusting, and collaborative client relationships
• Create work plans, pricing estimates, and risk assessments for opportunities
• Actively build a professional network and affiliate network in the local community

• Bachelor’s degree in related discipline is preferred
• 10+ years of experience providing change management solutions in support of large scale process/technology projects and/or other transformational initiatives
• Must have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
• Experience in change management areas such as communications, training and support, leadership engagement or change network management
• Strong project management methodology background, including schedule, scope, issue and risk management experience
• Prior consulting from either a large/strategic consultancy or internal corporate change management group is preferred
• Demonstrated success within one or more of our core industries including Energy & Utilities, Healthcare, Manufacturing, Insurance, Consumer Products, Banking and/or Private Equity
• Excellent interpersonal, written and oral communications and customer relations skills
• Ability to travel up to 70% (post-COVID)

• 15+ Years’ experience developing software on the Microsoft .NET platform with experience on .NET CORE
• Excellent written and verbal communication ability
• Coordinate with Product Owners in scoping, phasing and estimating business and IT solutions.
• Research and coordinate with software development teams and Product Owners on technical aspects of projects and assignments
• Lead a team of software engineers to deliver and maintain high quality solutions that adhere to technical standards
• Lead design, development and implementation of software changes for a custom application used by our Franchise locations
• Improve Agile software engineering processes and practices
• Define and implement technical and application architecture standards
• Ensure that projects or assignments are on track and completed on the given deadline
• Participate in requirement analysis and software design processes related to web based software applications
• Strong technical leadership ability including prioritization and balancing competing priorities while maintaining a focus on delivery
• Strong analytical and problem-solving skills
• Directly accountable for maintaining partnerships with key roles (CTO, Product Development, Infrastructure, Quality Assurance) to deliver software solutions that are aligned to technical standards and principals and leverage common services
• Detailed knowledge of business operations, strategy, and priorities to establish technical direction
• Ensure best practices and coding standards are adhered to
• Research, evaluate and select technologies that best fit business and IT needs
• Drive architecture design for technologies that best fit business and IT needs
• Architect current and future state of solutions across environments
• Identify and address areas where existing policies and procedures require improvement
• Assist in estimating size and scope of projects while identifying technical risks and mitigation strategies to ensure successful delivery
• Analyze existing code, identify areas for modification and correction
• Assist testers and support personnel as needed to analyze and resolve defects and other system problems
• Provide recommendations to management concerning issues of programmer productivity and software development management
• Address production support issues, diagnosing and resolving them in a timely manner
• Build technical resource plans, ensuring software engineers are focused on priorities
• Provide recommendations to management concerning issues of programmer productivity and software development management
• Participates in business planning, current and future view of technology as related to business initiatives
• Conducts feasibility and time/cost estimates for implementation of new systems and prepares progress reports on the status of development projects
• Assess, develop, retain and recruit software development talent that will support the ongoing needs of IT
• Participates in overall business planning, current and future view of technology as related to business initiatives
• Determines long-term company wide software needs and develops appropriate strategy
• Software subject matter expert with senior business leadership determining overall software function within the company

• B.S.+ in Computer Science/Software Engineering/Mathematics
• 15+ years of professional software design experience leading software engineers in a product software delivery approach
• Experience leading Software Development Teams in an Agile/Scrum development model, working closely with Product Owners. Experience leading teams through all Scrum ceremonies is a plus
• Experience leading development teams building mission critical software solutions that operate in a 24X7 environment.

• Collaborate with team members to clarify requirements, then design, develop and maintain Microsoft SQL Server application databases and packages that integrate and share data among multiple systems
• Maintain existing SQL Server applications and data models using T-SQL (views, stored procedures, functions, etc.) and SQL Integration Services
• Use a mix of scheduled extracts, file transfers and API calls to facilitate data integration between systems (including platforms such as Salesforce, Tableau, and custom systems)
• Support standard reporting and ad hoc analysis using SQL queries
• Manage schedules and investigate and solve job failures
• Develop technical documentation
• Develop new, improved methods to apply business rules and solve problems
• Manage code repository (logical, organized, secure) using Azure DevOps
• Position allows for growth in small, maturing company – you will help shape our direction

• 2+ years of development using Microsoft SQL Server or equivalent related work experience
• 2+ years work developing/maintaining/supporting CRM systems (preferred)
• Excellent written communication skills
• Strong desire to learn
• Candidate must enjoy working collaboratively as well as independently
• Bachelors degree or equivalent work experience
• 100% remote USA position.

• 5+ years hands-on experience integrating, configuring and implementing ServiceNow (Note: End user experience does not constitute experience)
• Experience in IT service management
• ServiceNow Certification is a plus such as Certified App Developer
• Experience with ServiceNow Development
• Understanding of ServiceNow product suite
• Understanding technical and functional design requirements related to ServiceNow
• Fundamental understanding of key technologies relevant to the ServiceNow integration solutions such as ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Ability to apply business concepts into a technical solution
• Plus is development skills such as HTML, CSS, Angular, JS, bootstrap
• Knowledge of ServiceNow best practices (including scripting, security, implementation)
• Experience with extending the ServiceNow schema to custom applications
• Experience in collaboration esp. within Agile Dev Environment (Scrum)
• Excellent interpersonal, communication, collaboration and documentation skills
• Expertise level programming skills in ServiceNow
• Expertise level understanding of ServiceNow
• Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
• Expertise on all technical questions related to development on ServiceNow
• Ability to drive technical specification of the ServiceNow integration and configuration needs
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application
• Experience with scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML
• Experience with Setup and Integration of ServiceNow to Other Applications
• Understanding of Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Knowledge of Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Experience in one (or more) scripting languages such as JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience presenting and conducting demo reviews with client stakeholders

• Develop interactive client-side applications and functionality across web sites using modern techniques.
• Work in a cross-functional team in various technologies.
• When necessary, stand up new instances of web tooling framework.
• Communicate effectively with the creative user experience team and technical development team.
• Create unit tests to ensure visual consistency and proper functionality across releases.
• Ensure cross-browser, cross-platform and multiple device type compatibility and resolve issues.
• Ensure solutions meet 508 accessibility requirements.
• Stay current on web technology trends and innovations and share information with the team.
• Assess existing solutions for usefulness, usability, and coding techniques.
• Work with project leads to define & estimate stories; participate in, and in some cases drive, design solutioning sessions.
• Lead code reviews for front-end development stories.

• 5+ years of IT development experience preferably in Java or Open Source environments
• Minimum of 3 years in the following:
  • React (Angular experience will be considered in lieu of React)
  • Node.js
• Experience with Agile (Scrum) environment
• Experience with web markup, including HTML5 and CSS3
• Expert level of experience with JavaScript, Typescript, and frameworks including such as Angular, React, and Vue. JavaScript/ES6 and above, ReactJs, CSS3/SASS, HTML5.
• Preferable hands on experience with state management tools such as Redux/Mobx.
• Expert level of understanding with Node.js based tooling like Webpack, Grunt/Gulp, NPM, ExpressJS, Babel, Create React App, etc.
• Experience producing and consuming RESTful micro-services.
• Experience creating Node.js modules and scripts.
• Experience working with responsive web designs across multiple platforms.
• Experience with unit testing using frameworks such as Mocha, Chai, Enzyme, Cypress, or Jest.
• Excellent analytical and process-oriented skills.
• Excellent verbal and written skills.
• Ability to work collaboratively on multi-disciplinary teams
• Experience with mocking up proof-of-concepts based on wireframes.
• Experience with accessibility-driven design and Section 508 Compliance is a plus

• Must be US Citizen
• Bachelor’s Degree
• DC Metro Area preferred
• Current (DHS) public trust clearance is a plus

• Build sales content production & management workflows to streamline marketing campaigns
• Research and identify content topics, trends, and themes that resonate with corporate social responsibility (CSR), supply chain, facilities management, and procurement audiences
• Help broaden our position and brand voice in existing industry verticals (enterprise, healthcare, biopharma, government)
• Work closely with Content Marketing Manager & Sales team to develop inbound strategies, and fill content gaps
• Identify and execute on sales messaging opportunities to drive lead generation and partner expansion opportunities
• Create written branded content for a variety of print/digital advertising channels
• Recommend and develop visuals and graphics to support and augment messaging
• Prioritize and craft an Analytics dashboard in order to aggregate data analysis for revenue based decision making
• Craft impactful sales collateral and resources to aid in RFI requests, presentations, and other requests as needed
• Work closely with marketing team (VP of Marketing, Director of Brand, Graphic Designer, and Content Marketing Manager)

• Must be proficient with marketing automation, SMS, email marketing and demand gen tools
• Bachelor's degree in journalism, marketing, or related field or equivalent work experience
• 3-5 years of email marketing, content or account-based management experience
• A track record of connecting content to sales growth and revenue, with measurable results
• Have previous experience marketing towards corporate sustainability, circular economy, ESG or supply chain thought leaders.
• Built high-impact, account-based marketing (ABM) campaigns with SMS marketing experience, with experience crafting Autopilot and Mailchimp campaigns
• Creative and analytical web-based campaign experience
• Experience with custom email development and graphics (CSS, HTML)
• Are comfortable in the fast-paced, dynamic environment of our company - hallmarks of a scaling startup
• Curious, research focused, ready to learn, and someone who over communicates.
• A builder who is able to pivot to the needs of a growing business and culture.

• Articulate and frame a client’s customer and business problems, and the mutual value of recommendations, initiatives, solutions and phases of a strategic roadmap
• Leverage a breadth of experience in product innovation, service design thinking and customer research, supported by business strategy and technology into integrated and actionable strategy and execution that will delight and serve customers, bridging strategy concepts to designed products and services
• Collaborate with clients and internal partners to generate strategies and value propositions that utilize innovative technology and emerging channels–web, mobile, social, chat, voice, kiosk, etc. – to compliment traditional modes of service
• Synthesize information quickly, and apply this deftly through a combination of foresight, experience, and agility
• Facilitate meetings and workshops with sensitivity to client and team needs
• Ability to show the traceability and clear shaping of research, data and observations into actionable insights, implications, and initiatives for our clients
• Help to grow the business–both in the strategy capability and in support of our industry go-to-market teams, being the champion for customer, market, and technology insights and strategy with clients and internal teams
• As part of career growth, contribute to thought leadership internally in the form of practice development with the global Strategy & Consulting capability group; participate in the development and ongoing improvement of industry propositions and capability services through presentations and publishing

• Experience working with globally recognized and clients across different categories, or notable, exceptional work with mid-sized organizations
• Experience with a range of customer experience strategy approaches, e.g. customer research and modeling, service design, new product innovation and value proposition development, prioritization methods, business case development, road-mapping, etc.
• Proficient with experience modeling techniques and/or service design; mapping the customer experience across their end-to-end journey and identifying critical moments that drive value to both the customer and the business
• Experience bridging “digital” and non-digital products and services
• Supported diverse project/product teams (or tracks within teams) in dynamic and fast-paced and globally diverse environments
• Experience working and feeling comfortable in a multi-disciplinary team environment of strategists, design, engineers, product managers and clients
• Attention to detail and ability to partner with clients and internal teams
• Must be able to articulate clearly through exceptional oral and written communication skills; strong presenter and great listener
• Willingness to contribute to new business development and revenue generation
• A self-starter with an entrepreneurial spirit
• Post-Covid, travel assumed (50%)
• Understanding of Agile approaches and tools
• Experience managing tracks of work within a larger project
• Differentiated experience in a service-based industry (retail, financial services, healthcare, insurance, etc.)
• 3-6 years of experience developing or supporting development of strategies or value propositions for connected services and products
• Bachelor’s degrees in design, business, marketing, or equivalent military experience preferred, though professional experience prioritized

• Communicate with quantitative researchers and other end-users to understand their requirements and potential future requests
• Investigate vendor data thoroughly to become a subject matter expert on its characteristics and irregularities
• Develop ETL processing components using cutting edge technologies, and write robust tests for on-going quality control
• Support developed transformations and ETL frameworks in production trading as well as backtest research
• Build flexible data API components in iterations with research peers to ensure their needs are met
• Optimize data IO and load balancing for distributed, grid computation
• Analyze a variety of large data sets to develop and implement alpha signals

• Strong programming skills, preference for Python, Java is a plus
• Experience with the scientific Python stack, Numpy, Scipy, Pandas, Matplotlib
• Ability to find practical solutions and successfully make trade-offs between long-term goals and short-term deliverables
• Ability to troubleshoot difficult problems, both numerically and technically
• Proficient with SQL, experience with Postgres is a plus
• Experience with Hadoop, Spark, and Docker is a plus
• Preferred Education and Experience
• Computer Science/Math or similar degree
• 2-5 years of professional experience, ideally exposure to work with complex data sets and all stages of cleaning, preparing data to be used in specific format

• AEM utilized as the CMS platform with heavy level of integrations to internal back-end systems.
• Help manage day-to-day operations of multiple work streams for the experience team
• Help understand business needs, bridge the gap between experience, product, and dev team
• Ensures alignment across disciplines and run sync and retro meetings.
• Help implement and optimize process
• Experience working with both in Waterfall and Agile
• Create and manage Kanban board
• Fluent in Confluence/JIRA
• Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations and achieving established goals
• Lead teams to successfully deliver customer experience and engineering solutions leading to client business value
• Identify and realize business outcomes using the most suitable and effective project management approach, methods, processes, and tools to ensure a high degree of delivery and solution quality
• Support clients’ business objectives by delivering experience and engineering solutions, including experience management, ecommerce, customer data, cloud, and microservice platforms
• Enact lasting changes to the client’s ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered at each milestone
• Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across workstreams
• Optimize delivery within a project or program through insights and mitigation strategies for project risk management
• Guide internal leaders and external senior stakeholders on program delivery methods ceremonies and protocols to streamline and structure workflow to deliver timely results
• Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue, and margins, etc. to support account health and account-level planning within the industry vertical

• Technical project management with experience with CMS, Ecommerce and DevOps
• Agile / Scrum
• Managing India / offshore development teams
• Adobe, Hybris (SAP-C), AWS, Azure

• Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.
• Influence architectural decisions with focus on security, scalability and high-performance.
• Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.
• Collaborate with other engineers on the team to foster solid engineering principles and represent our engineering values.
• As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.
• You'll provide additional support for other cloud technologies (eg: OpenStack).
• Take part in a 24x7 on-call rotation.
• You enjoy mentoring and coaching other engineers, and leading large technical projects
• *ou can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.
• You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)
• You can troubleshoot complex technical issues, and design robust, scalable systems.

• Develop solutions according to system requirements that are thorough, accurate and in accordance with our development processes
• You will have countless opportunities to develop your skills, make an impact through meaningful contributions, and gain rich experiences at an accelerated pace
• Use your strong communication skills to collaborate closely with team members across the organization to solve complex technical challenges
• You will be involved in all phases of the development lifecycle; this will include engaging with business owners to understand requirements, design, implementation, testing, debugging, releasing, and documenting your solutions
• Optimize application performance through analysis and tuning
• Self-manage assigned projects to deliver high quality software within designated time frames and actively identify and resolve production issues
• Keep up to date with the latest programming concepts, tools, methodologies, and best practices to support the needs of the business
• Participate in knowledge-sharing with other team members in a variety of areas of expertise

• Fluent in multi-threaded and performance conscious programming techniques and best practices
• Well versed in object-oriented design, data structures and algorithms fundamentals
• Detail-oriented with strong analytical and problem-solving skills
• Experience developing mission critical systems, with performance, redundancy, and testability in mind
• Team player with excellent communication skills
• TCP/UDP Socket programming experience
• Ability to work effectively in a fast-paced Agile environment
• Familiarity with *nix platforms and working with cross-platform code bases
• Practical experience with relational databases such as MySQL, PostgreSQL, MS SQL Server, including schema design and query performance optimization
• Comfortable programming advanced mathematical computations
• Version Control experience (Git preferred)
• Knowledge of or experience working with Design Patterns
• Java development experience is a plus
• Bachelor’s in Computer Science, Information Technology, or related field is required
• 3+ years of experience in full life cycle C++ software development in a professional environment
• Financial industry preferred but not required
• Market data feeds experience is a plus

• Lead the Software Development and Engineering team in the development of new software, web applications and informatics solutions.
• Implement best practices for development and coding enterprise-class solutions and grow and lead a best-in-class development organization by creating and supporting collaborative work environment requiring high engagement, performance, and efficiency.
• Develop and implement build processes and tools and the establishment of a continuous integration process
• Lead architecture design in a C++ environment to create best in class development framework including business rules engine, Data Object Persistence, Authentication & Authorization, Security and relevant interfacing and support for various projects
• Prepare initial high-level design, functional requirements, and effort estimates for assigned projects.
• Actively participate in and facilitate design and architecture peer review sessions.
• Support and lead agile planning/scoping activities with assigned Product coordinator.
• Conduct technical deep dives on existing applications to support and create an asset inventory of current components to maintain reuse existing code while creating and managing development iteration plans
• Actively facilitate monitoring of quality to support continuous improvements
• Coordinate all software designing, planning, development, and maintenance deliverables with minimal supervision.
• Hire, Train and Manage highly experienced technical team of software engineers.

• Strong hands on experience in developing and managing backend C/C++ systems or windows applications with thorough understanding of software development life cycle
• Experience and thorough knowledge in STL, BOOST
• Must have expertise in programming under Windows/UNIX/Linux environments
• Experience with IPC including socket programming, multithreading, race conditions, deadlocks, debugging, etc.
• Solid hands on experience in MYSQL, Oracle, PostgreSQL would be plus
• Experience in real-time data processing, performance Tuning and Optimization
• Experience developing and managing Web Applications using .Net and flavors of Java Script (NodeJs, Containerized web applications)
• Excellent problem solving and multitasking skills, with a logical and pragmatic attitude
• Experience with Databases (MySql, PostgresSQL, MongoDB), Webservers (Apache) and UI/UX Design elements
• Good Understanding of cloud services models (PaaS, SaaS, IaaS)
• Solid understanding of DevOps and CI/CD concepts and experience with Azure DevOps or similar Agile tracking environments
• Certification or expertise based on experience, in designing, building, testing, and maintaining cloud applications and services on Microsoft Azure highly preferred
• BS (MS preferred) in Computer Science or related software fields and or demonstrated relevant equivalent experience
• Excellent verbal and written communication skills with the ability to influence and negotiate
• Absolute sense of responsibility and accountability to deliver solutions with built in quality
• Ability to assess problems and reach conclusion for timely resolution
• Team leadership experience with proven ability to communicate with key customer and internal stakeholders
• Ability to set goals, manage individual / team performance, organize people and activities to achieve goals
• Ability to work with cross-functional teams and strong collaboration skills with product centric approach

• This position is for a Senior Data Engineer, responsible for designing and implementing data processing pipelines using AWS Glue and other AWS services.
• The qualified individual will work closely with clients/onsite counterparts as needed.
• The individual is expected to align with the agile delivery methodologies and keep pace with the rapid changes in our operations and policies/procedures.
• Should be “AWS Certified Developer”.

• Familiarity with AWS data services and modules.
• 5+ years of hands-on experience with AWS services (Lambda, S3, RDS, Aurora, DynamoDB, Redshift, Athena, Kinesis, AWS Glue, AWS Data Pipeline, API Gateway, Python Scripting)
• Experience with pre-processing and post-processing scripts (shell script)
• 3+ years of experience with data migration, data analysis, and SQLs
• Experience with Structured Query Language (SQL), should be able to analyze, compare and profiling data sets
• Ability to work in globally distributed teams
• Knowledge of IT processes, including quality assurance, release management, and production support
• Excellent analytical, troubleshooting, and problem-solving skills
• Excellent communicator (written and verbal, formal, and informal).
• Flexible and proactive/self-motivated working style with strong personal ownership.
• Ability to multi-task and prioritize under pressure.
• Ability to work independently with minimal supervision as well as in a team environment.
• Undergraduate or graduate degree in Computer Science, Data Science, or equivalent education/professional experience is required
• Exposure to UNIX scripting
• Exposure to data modeling
• 5+ years of hands-on experience with Informatica power center (version 9.0 +)
• Experience with Agile and Scrum methodologies preferred.
• Ability to understand, document and communicate technical design, best practices, toolsets, and solutions.

• 2-5 years of hands-on experience with quality assurance
• Experience with data testing/Integration and ETL Testing
• Experience with test automation tools (e.g. HP Quality Center, Quick Test Professional (QTP), WinRunner, Selenium) is desired
• Understanding of the Software Development Life Cycle (SDLC) and experience working in agile / iterative SDLC environments
• Ability to excel in team-oriented environment
• Ability to work effectively and collaboratively in a remote environment
• Constantly seeks ways to improve processes for increased agility and quality

• Implement test plans within current guidelines by analyzing project requirement documents. Review project documentation for all assigned projects to ensure that the project requirements are clearly defined
• Work with applications/data processes and write test procedures
• Design, develop, test, maintain and execute scripts across different test environments for consistency
• Ability to execute test cases manually (if needed) based on business requirements
• Work with requirements teams to define test cases and maintain traceability
• Report defects and escalate issues as needed
• Work closely with software development team to reproduce and debug issues
• Motivated team player, with very strong analytical, diagnostic and debugging skills
• Good oral communication and writing skills
• Bachelor’s Degree from college or University

• Understand business requirements in BI context and design data models to transform raw data into meaningful insights
• Create dashboards and interactive visual reports using Power BI
• Identify key performance indicators (KPIs) with clear objectives and consistently monitor those
• Analyzing data and present data through reports that aid decision-making
• Convert business requirements into technical specifications and determine timeline to completion
• Create relationships between data and develop tabular and other multidimensional data models
• Chart creation and data documentation explaining algorithms, parameters, models, and relations
• Design, develop, test, and deploy Power BI scripts and perform detailed analytics
• Analyze current ETL process, define and design new systems
• Redefine and make technical/strategic changes to enhance existing Business Intelligence systems
• Create customize charts and custom calculations as per requirements
• Design, develop and deploy business intelligence solutions as per needs
• Work with users and team members at all level for performance improvement and suggestions

• 4+ years of working in power BI
• Experience working in an Agile environment
• Vast understanding of data, the ability to comprehend data, and interact & communicate well with the stakeholders
• Should be able well versed in Pl/SQL: able to write queries, joins & filter data, importing & exporting
• Hands-on Power BI on premise skills
• Exposure to Azure cloud environment.
• Ability to think through end-to-end solution recommendations
• Demonstrated experience in RLS security at DB & Power BI end
• Demonstrated experience in DAX calculations, Power Query, Excels are add-on
• Demonstrated experience in Drill down & Drill through
• Familiarity/interest in complex reporting & Data Sciences in Power BI
• Demonstrated experience in Report Level access & workspace management
• Well versed with MS Products like SSIS, SSRS, SSAS
• Experience with various reporting tools a bonus (such asTableau)

• Manage project resources responsible for deliverables including requirements/user stories, UX/creative documentation, data measurement strategy, analytics tagging documentation, dashboard reporting, and site implementation/testing.
• Work with pursuit teams to complete RFP's project scoping, sizing and pricing estimates
• Contribute to establishing project vision
• Develop and track project plans for individual tracks of work (as part of a larger project plan)
• Clarify and communicate project objectives and success criteria.
• Manage and control project scope and the change control process
• Drive project delivery through effective use of internal and client status meetings
• Plan and execute client workshops.
• Develop relationships with appropriate client stakeholders.
• Provide day-to-day contact for client on track related communications
• Assure that projects are delivered according to schedule and within budget
• Maintain awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)
• Participate in PM Discipline community for knowledge sharing, thought leadership, and personal growth
• Collaborate with Project Managers on day-to-day project management tasks or leads small and mid-sized tracks/projects. Develop and tracks project plans for individual tracks of work (as part of a larger project plan.)
• Provide purpose, direction and motivation to team. Ensures key track roles and responsibilities are defined. Manages third-party partner and/or vendor relationships, as necessary
• Work with Project Managers in managing client relationships and preparing for client meetings. Plans and executes client workshops. Develop relationships with appropriate client stakeholders.

• At least 4 years of project management experience within the consulting space delivering digital solutions that may include customer / user experience, strategy, data and technology.
• Experience implementing CRM platforms and driving email/direct mail customer journeys
• Demonstrated team leadership capability, preferably with teams of 3+ people and project budgets of $250k or more
• Solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
• Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
• Demonstrated ability to inspire teamwork and take a leadership role
• Successful history of client contact including experience in setting and managing client expectations
• Strong verbal and written communication skills
• Excellent presentation skills· Proven mentoring, and team-building skills
• Ability to solve problems with keen instincts and organizational experience

• An Associate Director, Project Management is equal parts project planning & management guru, problem solver, strategic thinker, trusted advisor, team leader, collaboration maven and cat herder.
• You’ll be leading large global teams and clients to deliver digital solutions. You watch timelines, budgets, dependencies and risks like a hawk. You’re relentless about quality and also know how to suggest trade-offs to achieve client drivers (time, scope, quality, risks).
• You set the lead by example when setting up projects and programs – creating positive team environments. You are great a building relationships and driving team collaboration. You ensure that your teams foster individual development and set a high bar for performance standards.
• You’re comfortable leading teams of 20+ with budgets in the range of $2M - $5M. You understand what different disciplines bring to the table and seamlessly bring them together (even though we may be using the same words to mean different things).
• You may play a variety of roles as an Associate Director Project Management:
  • Managing a large and complex, multi-track project
  • Leading a large-scale program consisting of multiple projects
• You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You transition seamlessly between the nitty-gritty details and the big picture.
• You’re an expert at juggling a 9-10 things at a time and prioritizing across them as needed.
• You love problem solving. You know how businesses work. You get excited about learning the nuances of each client and you bring been there / done that / outside perspectives wherever possible.
• Obviously, you will have a deep understanding of project management tools and methodologies.
• You have excellent verbal and written communication skills. You’ve mastered the ability to build crisp and concise PowerPoint slides around a story arc. And, you’re a wiz at adapting your message depending on your audience.
• You thrive in a fast-paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy and marketing engagement)
• You get excited about growing other PMs and actively participate in knowledge sharing, coaching and training initiatives.

• Partners with other project leaders to drive teams of 15+ people. Builds and structures the project team to ensure maximum performance.
• Structures and manages integrated, multi-track projects and/or programs of multiple projects. Including:
  • Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
  • Project and/or program communications
  • Estimations and staffing
  • Creation of project deliverables
  • Scope management
  • Definition of roles and responsibilities
  • Development and tracking of integrated project plans
  • Project and/or program issues tracking and management
  • Sets quality and performance standards
  • Maintains project tracking, dashboards and information systems.
  • Assesses and manages project risk
  • Mentors and coaches project team members
• Responsible for ongoing client satisfaction.
  • Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.).
  • Develops relationships with and ensures the appropriate participation of key client stakeholders and client executives.
  • Provides day-to-day project contact for the client.
• Adapts and applies our approach to meet project / program objectives and client business drivers.
• Leverages best practices and applies lessons learned from previous projects
• Ensures a positive, collaborative work environment for the team. Directly supervises the work of Associate Project Manager(s), Track / Discipline Leads
• Manages third-party partner and/or vendor relationships, as necessary.
• Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.).
• Works with business unit leadership to pursue, shape and sell client solutions
• Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises within the Program Management Discipline.
• Acts as career manager / supervisor for multiple individuals.
• Participates in and assists with Company events such as training and internal initiatives.
• Contributes to the ongoing development of the Program Management Discipline and community.
• Participates in progress and quality reviews of other projects. Actively shares knowledge and learning from project experiences.

• 9+ years project management experience in successfully delivering marketing and technology solutions; consulting experience preferred
• You’re comfortable whether you’re working in our office, on a client site or remotely. You understand that frequent overnight travel may be required.
• Mandatory experience leading diverse project types and future interest should include supporting the following project types: technology, creative and strategy
• Experience using waterfall, agile and hybrid methodologies
• Led multi-discipline, globally-distributed teams of 20+ people in dynamic and fast-paced environments
• Accountability for budget or client revenue of $5M and higher
• 4+ years of client management experience with primary accountability for peer-level client relationships at the executive level across marketing & technology departments; experience should include external client management and negotiations
• Experienced multiple full project life-cycles from business development to final delivery
• Experience managing multiple projects simultaneously (preferably in an integrated program)
• Experience and interest in supporting new business initiatives
• Demonstrated ability to craft and define a strategic business solution based on broad client goals
• Bachelor’s degree required or equivalent military experience

Required Skills and Experience:

• Must have significant Ruby on Rails development experience. Do not submit resumes that don’t meet this requirement.
• Many of the features being added are security related, so knowledge of security concepts such access tokens, auth certificates, JWT, OAuth/SAML, idPs, NIST Identity Management Frameworks, secure execution and any knowledge around setUID practices is highly desired
• Experience with Continuous Integration (CI), particularly GitLab CI is highly desirable.
• Experience upstreaming changes on an open-source project will be advantageous but is not required.
• Some knowledge of Golang will be advantageous but is not required.
• Some knowledge of High-Performance Computing and/or batch schedulers will be advantageous but is not required.
• Be able to listen to design requirements, make design and architecture decisions and convert them into actionable development changes to Gitlab.
• Be familiar with the Gitlab product, able to understand the ECP CI goals, and guide us on the development changes need to achieve our project goals.
• Be able to identify technological and development changes and use these to steer project design decisions with the larger group always considering long term technical debt.
• Provide planning, status reporting, estimation of work efforts and take ownership of development changes
• Ruby on Rails Web Development
• DevOps, CI/CD and containerization
• Knowledge of application security
• Ability to work remotely on a collaborative team

We enable and transform businesses using technology. As a Managed Services Provider (MSP) we are one of our customers’ most trusted advisors for technology and innovation. We bring 20+ years of enterprise technology experience to each and every engagement — experience covering data centers, colocation, private cloud, public cloud, software development, DevOps consulting, network services and many more aspects of enterprise technology.

If you have a robust technology architecture background and a strong vision for a technology-enabled service organization, this is the role for you! We are looking for a Senior Leader, Engineering Architecture to drive our vision and strategy for engineering architecture. As the Senior Leader, Engineering Architecture, you will manage a team providing strategic guidance and technical architecture for our client solutions as well as internal escalation from our Delivery and Support teams You are excited by the thought of building a world class next-generation engineering architecture team that is obsessed with customer service, solution design, research and development, documentation and training, and a customer experience.

Key Responsibilities:

• Manage a team of experienced technology architects tackling complex solutions to meet client challenges.
• Develop, manage & optimize our technical architecture framework to ensure consistent quality, performance, expense optimization, and predictable client satisfaction levels.
• Provide leadership for technology strategy, value realization, and tech solution development.
• Serve as a leading expert on existing solution capabilities and innovation opportunities in collaboration with other leaders.
• Liase with Sales organization to ensure solution architecture addresses client business needs.
• Collaborate with Sales to drive revenue growth, profitability & go-to-market models across a wide variety of clients while upselling opportunities.
• Provide coaching & mentorship to develop product knowledge, technical skills, and product/service architecture capabilities.
• Help to develop content for solution architecture training programs that enable staff to achieve and exceed execution performance objectives.
• Perform research & demonstrate robust industry knowledge in the context of marketplace solution landscape & architecture process optimization.
• Monitor customer, market, and competitor activity and provide feedback to company leadership team and other company stakeholders.
• Identify organizational bottlenecks & opportunities.
• Work closely with the Delivery the organization to provide a seamless client experience and successful client engagements.
• Participate in designing and delivering strategically important work
• Solution architectures that drive technology value for client needs.
• Comprehensive solution architecture strategy roadmap and design framework.
• Annual, quarterly & monthly execution budgets & plans.
• Architecture team tools & training materials in collaboration with Learning function.
• Architecture based KPI benchmarks & reporting.
• Architecture strategies, priorities & KPIs.
• Solution architecture, integration, & resourcing priorities.
• Tools & training approach & content.
• Research and set team priorities, identify solution risks,
• Architecture based KPI benchmarks.

Required Skills and Experience:

• 10 + years of experience with engineering architecture with a technology services firm.
• Robust experience leading the creation of a best-in-class service delivery group
• Technical background working on solutions-based products and services.
• Experience with research and development for new solution offerings and client engagements.
• Ability to manage client expectations, manage issues, identify and mitigate risks and handle client escalations.
• Deep experience in process improvement activities leveraging process discipline to deliver solutions at scale
• Experience with proposal and SOW creation, including estimating and team sizing.
• Nurturing and mentoring in-house talent to take up higher roles as needed.
• Ability to work effectively as part of a team, and lead others.
• Excellent communication & interpersonal skills.
• Understands and can articulate technical ideas to non-technical people.

Our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!

• Make a difference for our clients daily
• Find a way forward
• Push to your potential
• Care, and show up for each other

• Assist users with the account signup, renewal, reactivation process for access to resources
• Provide access to projects, groups, wiki spaces, job queues, mailing lists
• Debugging issues with multi-factor authentication setup.
• Setup automated notification and monitoring scripts to trigger alerts
• Modifications to the ticketing software to help streamline existing help desk service processes
• Assist with the migration of user accounts to the new user accounting system.
• Provide dedicated support to attendees for various training events
• Be the Tier-1 point of contact for all user issues. Review each ticket and elevate priority by triaging queries to the appropriate SME groups
• Create documentation related to getting started guides for account and project access
• The resource may provide assistance with certain Tier-2 support activities such as:
  • Installing libraries, adding modules
  • Resolving resource contention issues
  • Debugging job submission issues
  • Troubleshooting network and connectivity issues
• Other tasks as directed by the supervisor

• Utilize monitoring tools to proactively identify problems with systems, applications, and networks.
• Assist client will anything IT onsite/remote based TAL responsibilities and ensure other teams are performing and executing.
• Provide Tier 3 escalation support to the helpdesk
• Develop technical roadmaps and strategies as well as properly implement
• Implement system and software upgrades as directed
• Open, resolve, and maintain help desk tickets
• Assist in incident management including problem resolution and tracking problems
• Create, update, and execute Change Requests as directed
• Follow processes needed to maintain operational stability

• Ability to work well as part of a cross-functional team environment.
• Strong organizational, presentation, and customer service skills.
• Detail oriented and must be experienced with tools such as Word, Excel, Etc.
• Must be able to type and use proper spelling and grammar as well as document quickly based on clients phoned in requests.
• Skill in planning and preparing written communications.
• Ability to multi-task and adapt to changes quickly
• Bachelor’s Degree in Computer Science, Information Technology or equivalent experience (preferred)
• Certifications: MCSE, MCITP, MCTS, CCNA, CCNP, preferred but not required
• Expert Experience in minimally 2 of the following items: Windows Server and Client, Cisco Systems, VMware, Citrix, Firewalls (ie Sonicwall, Cisco ASA), SAN, PowerShell, Exchange.
• Strong understanding of the following: Windows Server, Windows operating systems, Active Directory, and Microsoft Exchange.
• Excellent written and verbal communication skills

• Implement robust app architectures and complex user interfaces
• Component Design/Coding/Unit Testing/Debugging
• Follow coding guidelines as set by project team
• Research and adopt new technologies / best practices
• Work on high-performance consumer facing apps

• Experience with Swift
• Experience with Core Data, GCD, NSOperation Queue, Core Graphics, Core Animation, UIKit, AV Kit, AV Foundation.
• Strong understanding of Object-Oriented Programming, data structures, and design patterns
• Proficiency in iOS application development
• Experience with agile methodology
• Experience with implementing native device features (Push Notifications, Animations, GPS, Settings, Contacts, Apple Wallet)
• Experience in Performance Tuning the app
• Experience in integrating third party frameworks using Cocoa pods and Carthage.
• Experience in designing and developing user interfaces using XCode, Interface Builder and Storyboard using Size Classes and Auto layout.
• Understanding of Multi-threading, asynchronous concepts and reactive swift
• Deep Understanding of design patterns such as MVP, MVVM, Observer, Factory, A

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation
• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

• Hands on experience developing custom applications using MS PowerApps, MS Flow and Power BI
• Hands on experience developing PowerApps model
• Hands on experience developing new PowerApps model and canvas driven apps as well as enhancing existing apps
• Hands on experience with scripting languages like PowerShell, VBScript, PERL, etc.
• Experience with database like SQL Server 2012/2016, Azure SQL and open source databases like Mongo DB, and NoSQL
• Strong .Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS
• Ability to create business processes and custom connectors with Microsoft Flow
• Clear understanding of PowerApps formulas and development methods.
• Strong foundational knowledge of O365 platform including Azure AD and Azure ecosystem
• Experience in packaging PowerApps/Power Automate as solutions and deploying in different environments.
• Ability to create custom connectors for Microsoft Flow.
• Experience with API or rest services for integrations
• Understanding of how to implement solutions with multiple data sources
• Knowledge of building web parts, apps, page layouts and content types using the O365 API
• Understanding of agile software development practices

• Scoping and planning client engagements
• Managing teams to complete client work in accordance with established budget, workplans and staff resources
• Maintains ability to perform analysis and conduct detailed activities while also acting in leadership capacities
• Developing strategies for business transformations and developing roadmaps to effectuate those transformations
• Developing structured deliverables and distilling complex concepts into logical components
• Managing teams to create compelling value propositions
• Identifying and resolving issues critical to the clients' strategic and operational success
• Providing technical/functional content, including detailed data and business process analyses
• Developing and presenting conclusions and recommendations to senior client management
• Creating operational and technical implementation plans
• Developing leading industry insights to present to clients
• Managing client relationships and reporting project status
• Leading, coaching, developing and supervising the efforts of junior staff

• 4-6 years of experience in providing technology and/or business process advisory consultation, at least 1-2 years of which would ideally be with a professional services firm
• Experience managing projects on an end-to-end basis with minimal supervision
• Experience in strategic sourcing and / or outsourcing advisory
• Successful track record of business development for a professional services organization, including a solid professional network
• Outstanding analytical and problem-solving skills
• Experience negotiating complex technology, business process or outsourcing contracts
• Excellent writing, communication and presentation delivery skills
• Bachelor’s degree or equivalent experience preferred
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel around 50%

• Lead a cross functional teams of 5+ engineers to design, build and execute end-to-end software development our enterprise product.
• Coach, mentor and grow individual contributors
• Build measurable goals with your teams and direct reports and ensure they are meeting or exceeding those goals
• Foster a collaborative and inclusive team that helps each other with a willingness to learn and teach each other
• Help triage issues, track software defects, and ensure their timely resolution
• Promote simplicity in solving complex problems across our products and teams as we scale
• Play a key role in people-related initiatives including recruiting, onboarding, performance reviews, training, career advancement, etc.

• BS degree in Computer Science, Engineering or equivalent experience
• 10+ years of experience in software design and development (preferably including Java 11, Spring Boot programming)
• 5+ years of experience managing a team of software engineers
• Experience with service oriented distributed applications (preferably including experience scaling and optimizing those services)
• Deep understanding of cloud computing principles and practices
• Experience hiring, mentoring, coaching and developing top engineering talent
• Strong project management skills & communication skills with the ability to understand and explain technical issues to a non-technical audience
• Ability to provide honest, direct and actionable feedback to the team and follow up with relevant coaching and guidance
• Experience scaling engineering teams
• Experience with Cassandra, Postgres, Redis, Kafka, Zookeeper
• Security or cryptocurrency experience

• Work to achieve outlined sales goals.
• Assist in the planning, organization and execution of marketing and sales/promotional activities in the region.
• Develop sales funnel, hold sales calls and visit\ host prospective customers
• Deep intelligent prospecting and leads generation activity
• Present company, product and market info to prospective customers and channels.
• Research for effective sales campaigns and makes strategic recommendations.

• Five or more years of experience in selling security software dealing with large B2B Enterprise accounts.
• Knowledge of principles and practices of enterprise sales and sales ops.
• Prior successful experience selling in early stage company.
• Knowledge of current Security and Cloud domains and technologies.
• Crypto space experience a plus.
• Highly motivated, self-starter and persistent in getting the job done.
• Organized and methodical thinker.
• Ability to multi-task in a fast-paced environment.
• Ability to work well and interact with executive-level customers and high net-worth individuals.
• Strong written and verbal communicator, face to face as well as remotely.
• Ability to acquire and analyze both business and technical information.
• Ability to work in a team atmosphere and individually with little to no direct supervision.
• Proficiency in use of CRM software and MS Office products (Word, Excel, PowerPoint).

• Support teams serving Private Equity and Corporate Strategic buyers while demonstrating advisory capabilities with high level client counterparts such as CTOs, CIOs, and Technology Operating Partners
• Contribute to fast-paced technology due diligence engagements for Private Equity clients, with an ability to evaluate the technology systems and operations of a business and identify compliance, operations, revenue, and growth risks.
• Evaluate and recommend initiatives to improve software, TMT, and tech-enabled services organizations, particularly Product Management and R&D / Product Development functions to support our clients’ investment theses
• Play a key role in technology planning, strategy, and post-close engagements in complex transactions (post-merger integration and carve-out/divestitures) focused on Product Strategy, Target Operating Model development, cloud migration, digital transformation, and other value-based initiatives
• Interface with all levels of business and technology leadership at clients

• Build data-driven methodologies and assets for evaluating software businesses in a due diligence capacity, and manage related internal initiatives
• Enhance analysis and presentation frameworks used in technology due diligence and technology advisory engagements
• Collaborate with a team of software, infrastructure, and security architects and consultants in order to elevate the technology advisory capabilities of the M&A team
• Actively participate in the performance management process
• Actively participate in recruiting and retaining top quality consultants
• Assist with company campus and experienced recruiting

• Support opportunities to provide prospects and clients with post-close technology advisory for middle-market technology businesses; collaborate with practice partners to support these opportunities
• Create work plans, pricing estimates, and risk assessments for prospects
• Actively participate in Technology M&A industry events
• Understand client investment needs/constraints and help tailor proposals appropriately to meet their needs
• Attend networking events and actively build and leverage a professional network and affiliate network in the local community

• Experienced Consultant = 2-3 years of experience
• Senior Consultant 4+ years participating in team-based, client-facing management or technology consulting or IT M&A experience at corporate strategic client is preferred
• Minimum of 2+ years executing IT application (e.g. ERP, custom development) or infrastructure implementation projects
• Experienced in specific technology sub-sectors (e.g. FinTech, Healthcare IT, Marketing Tech, etc.) preferred, but not mandatory
• Experience in a M&A-centric role, preferably with Private Equity investors, and with experience in SaaS or software company mergers/integrations, and/or carve-outs/divestitures
• Excellent organizational, verbal and written communication skills
• In-depth knowledge of project planning methodologies and software development life cycles
• Experience managing client relationships
• Strong analytical, problem solving, and quality assurance experience
• Strong communication skills to be able to work with C-level clients
• Ability to travel up to 50%; Travel is short term (2-3 days on-site per diligence project, 50-75% during post-close carve-out execution)
• Ability to work permanently in the United States without limitation
• A commitment to inclusion and diversity, and openness to new ideas and perspectives

• Gather the business requirements that define the scope of work
• Collaborate with end-users to create business solutions and drive the project to delivery
• Define and validate solution options - methodology, approach, technical requirements, and feasibility
• Conduct workshops and client meetings to translate business requirements into system design
• Strengthen client relationships and write proposals that grow our business

• 8+ years of professional experience in the Information Technology Industry
• Full-time Bachelor’s /Master’s degree (Science or Engineering preferred) or equivalent experience
• Extensive experience working in a consultant capacity with experience in midstream Oil & Gas in the Canadian market,
• Professional experience performing tasks as a Product Owner/ Manager.
• Specific expertise with core ETRM/ CTRM applications such as Entero/ Right Angle.
• Required experience with end-to-end product development.
• In-depth understanding of the SDLC with experience supporting the development of custom applications.
• Strong analytical skills, ability to understand complex business and be able to document requirements clearly.
• Strong Agile/Scrum Methodologies.
• Experience leading stand ups and scrum meetings and working in the capacity as a Product owner.
• Strong communication skills, ability to navigate with clients as well as coordinate with offshore team.
• Coordinate technical implementation and migration of software upgrades, patches, code releases, and database changes for the various enterprise applications.
• Strong and innovative approach to problem-solving and finding solutions
• Excellent communicator (written and verbal, formal and informal)
• Flexible and proactive/self-motivated working style with personal ownership of problem resolution
• Openness to travel and work at client offices
• Ability to multi-task under pressure and work independently with minimal supervision
• Ability to work autonomously as well as in a team environment
• Ability to prioritize when under pressure

• This is a senior position and the ideal candidate will have a mix of technical and functional expertise. Technical familiarity with enterprise level ETRM packages is expected.
• Work closely with the Product Owner and Business Analysts for understanding the system’s functional and non-functional requirements.
• Coordinate release and sprint planning
• Perform Taking part in task estimation
• Implementation & review the RightAngle custom components.
• Help team to resolve both technical problems & functional issues
• Code Optimization and performing components tests/Integration test

• 8-10 years of experience on .NET/C# (framework 4.X or Core) and SQL Server
• 3-4 years of must have experience on design and development of RightAngle (S15 and above) customizations
  • .NET and PowerBuilder jobs
  • .NET Business Rules
  • Editable .NET & PowerBuilder reports
  • Deal templates
  • PowerBuilder Data window changes
  • Document templates
  • Contract/Invoice templates in PowerBuilder
  • Developing data interfaces into and out of RightAngle using T-SQL, SSIS, and C#
• Deep understanding of relational data modeling concepts and RightAngle data model
• Deep understanding of RightAngle functional modules
  • Deal life cycle (Physical and Financial deals)
  • Contracts
  • Exchange flow
  • Mark to Market and Risk Exposure
  • All Physical and financial instruments
  • Accounting & Invoicing
  • Reference and Configuration data setup
• Experience on working on Agile projects
• Good understanding of Azure DevOps
• Experienced in creating end to end CI/CD pipelines as code using Azure DevOps/Jenkins
• Good verbal and written communications
• Experience on working with teams in multiple geographic locations
• Python
• Docker containers
• Azure SQL, NoSQL databases
• .NET REST APIs
• SAFe certified
• Experience in the midstream Oil & Gas industry

• Document all ongoing work efforts
• Keep calendar and tickets updated
• Respond in a timely matter and follow-up to assure customer satisfaction
• Communicate and leverage team and outsourced resources when possible
• Provide expert engineering and support in Microsoft networked environments Personal Attributes Required To Succeed
• Conservative, risk mitigation mindset
• Attention to detail and quality of work
• Good at time-planning and organizational skills
• Passion for customer service and follow through
• Ability to multi-task and handle “chaos” effectively
• Integrity, passion & strong desire to achieve and succeed
• Willingness to work varied hours to meet client’s schedule
• Resourcefulness when confronted with unforeseen dilemmas
• Excellent communication with technical and non-technical people Perseverance--an unwillingness to give up, even when discouraged

• Desktops
• Microsoft Cloud – O365
• Microsoft Windows Server
  • Administration
• Advanced troubleshooting
  • Server Virtualization / Hyper-V / VMware
  • Server File and image based backup and recovery
  • planning and implementing server installation and migration projects
• Back-up and Disaster Recovery (Datto) Setup, Support and Recovery
• Cloud Server Configuration Management, Migration and Administration
• Cloud File Synchronization, Configuration, Migration and Administration
• Firewalls (SonicWall), VPN Configuration Management and Security Administration

• As a frontend developer you will be a key member on a talented team that delivers Product. Currently our main offering is a Progressive Web App (PWA) and is developed for both desktop and mobile. You’ll work shoulder-to-shoulder across functional areas of the company and your feedback and perspective will help contribute to a product our customers truly love.
• Build features, bash bugs, and contribute to an ever evolving suite of engineering tools, methodologies, and systems.
• Collaborate with the entire product team (backend engineering, quality assurance, and ux design) to scope, manage, and deliver product
• Be comfortable working across our entire stack (frontend in Aurelia; backend in NodeJS)

• Proven track record building high quality web applications
• Strong understanding of HTML, CSS, and JavaScript
• Strong understanding of fundamental technologies of the web and browser
• Comfort working independently in a fast-paced, changing, and loosely-structured environment
• 6+ years of relevant industry experience
• Bachelor's Degree in Computer Science or related field
• Experience using a user centered design process and iterative prototyping
• Experience working in a modern and progressive frontend stack (JS, TypeScript, Web Components, PWAs, State management, Snowpack, Cypress)
• Experience creating and maintaining UI and design systems
• Strong project management skills
• Ability to mentor and develop junior developers through code reviews and 1:1 mentorship
• Willing to embrace challenges and changes with a positive attitude
• A demonstrated interest in sustainability or circular economy (e.g., coursework, work or internship experience, involvement in student groups)

• You will work within a tightly-knit product and engineering team to build software that promotes reuse and sustainability.
• You will build backend services to facilitate web-based applications and other core offerings.
• You will use the breadth of your software engineering expertise to implement pragmatic solutions designing and implementing APIs.
• You will work with SQL and NoSQL databases, such as PostgreSQL and DynamoDB, and messaging/streaming platforms, such as Kafka.
• You will optimize performance and devise optimal solutions across all layers of our stack, including, but not limited to: application, infrastructure, and networking.
• You will work with SRE/s to support the entire software development life cycle across all our core offerings.
• You will be a leader and valuable participant in design reviews, code reviews, and discussions around application architecture.
• You will conceive and build internal tooling to improve workflows across the entire company.
• You will work on an exceptional team that is passionate about our product, about crafting elegant solutions, and protecting our planet.

• You have 5+ years of experience working as a Software Engineer.
• You are proficient in working with data structures and algorithms.
• You have extensive experience with RESTful APIs and have had exposure to at least one alternative technology such as gRPC or GraphQL.
• You have had extensive exposure to web-based backend application development and have worked deeply with microservice and/or service-oriented architectures.
• You are proficient in one or more of the following languages:
  • Javascript/Typescript
  • Java/Kotlin
  • Go
  • C/C++
  • Rust, or any other modern, statically-typed languages. (Our current stack is Typescript and Node.js but interest or experience with Kotlin is a huge plus).
• You have strong working knowledge of Linux.
• You have experience working with one or more of the following:
  • Kubernetes
  • AWS ECS
  • AWS Fargate
  • Docker, and/or any other container and orchestration technologies.
• You have extensive experience with one or more AWS services, with exposure to GCP and/or Azure a huge plus.
• You have experience with Kafka, NATs, and/or any other distributed streaming technologies.
• You have experience with ElasticSearch or other adjacent technologies.
• You have strong knowledge of relational databases, such as PostgreSQL, and exposure to one or more NoSQL databases.
• You have an inherent curiosity and a deep desire to develop a profound understanding of the tools you work with and to teach those around you.

Key Responsibilities:

• Lead the effort to democratize data at company, providing the right endpoints for the right user (e.g. report, API, table, etc.)
• Assist in standardizing our data management best practices, including codebase management, work and issue tracking, testing and quality control/assurance measures, data dictionaries, and a documentation hub for both production level code and ad hoc analyses.
• Interact with stakeholders and functional subject matter experts to understand and gather requirements to develop effective data models that can be translated into business insights reports/analyses
• Create data models and data processes, providing the right format and structure for use case solutions.
• Build and deploy pipelines to ingest and transform in our rapidly growing data platform
• Partner with IT and Functional Teams on internal/external data integration and acquisition
• Research modern technologies and frameworks to discover uses for new and existing data.
• Propose and effect changes to our data generation processes
• Produce clean, well-tested, and documented code

Required Skills and Experience:

• Bachelor's Degree required, preferably in Computer Science, Mathematics, Statistics, Finance or related technical field.
• 3+ years developing end-to-end Business Intelligence or Analytic solutions (i.e. data modeling, ELT/ELT, reporting/analysis)
• Experience working with data warehouses, including technical architectures, infrastructure components, large-scale ETL/ELT pipelines, automation, database optimization, and reporting/analytic tools and environments.
• Experience writing software in one or more languages: Python, Java, C++
• 3+ years utilizing SQL based data management systems (preferred NoSQL experience as well)
• Experience with Azure or other cloud providers (AWS, GCP) is strongly preferred
• Preferred experience with data platforms and technologies such as Kafka, Presto, Delta Lake, Spark, etc.
• Demonstrated experience working with diverse data sets and frameworks across multiple domains
• Demonstrated experience using software engineering best practices like Continuous Integration/ Deployment to deliver complex software projects
• Team oriented and flexible with a proven track record in collaborating with multiple stakeholders.
• Must be available for overnight travel (approximately 10%) to any major core markets, as required.
• Authorization to work in the US (without need for Visa sponsorship from employer) is required.

• Work with Product Management to identify, scope, and roadmap upcoming Android features and platform work
• Collaborate with UX design and research to identify and implement features and enhancements that solve customer's use cases
• Improve the team's tooling and processes that increase code quality and developer happiness
• Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering standard methodologies
• Be a unifying force connecting people and motivating others to do their best

• Designing and implementing a pub-sub messaging service for the Finance team to accurately recognize revenue.
• Analyzing performance bottlenecks in generating device configurations for customers with many 1000s of devices and re architecting this code to be scalable.
• Architect, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.
• Improve and scale backend jobs that run against every network across our cloud.
• Build systems that process raw data and create intuitive and interesting insights.

• Have 5+ years of experience writing professional production code
• Have 3+ years of experience in web backend technologies, like Ruby on Rails
• Can implement good database design in a relational database (we use Postgres).
• Have experience working cross-functionally with teams such as finance and operations
• Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.
• Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.
• Experience or interest in networking
• Experience building cloud-based infrastructure and services (e.g. web applications).

• Cultivate and grow client business; drive thought leadership and be the champion for customer insights and strategy with clients and internal teams
• Provide senior-level consulting, planning, and leadership of experience strategy projects
• Articulate and frame a client’s business problem and the business value of recommendations, initiatives, solutions and/or phases of a strategic roadmap
• Define the value web/ecosystem which best frames client problems and opportunities from the perspective of customers/partners
• Leverage a breadth of experience in business strategy, customer insight, market insight, product and/or service design and technology into actionable experience strategy and execution that will delight and serve customers
• Advocate customers and the "experience" in conversations with cross-disciplinary teams, company leaders and analysts to grow the influence of experience thinking
• Participate in developing new business, identify organic growth opportunities within projects and existing client relationships
• Synthesize information quickly, and apply this deftly through a combination of wisdom, foresight, and experience
• Facilitate meetings, working sessions and workshops with sensitivity to client and team needs
• Ability to show the traceability and clear shaping of observations into actionable insights and implications for our clients
• Adaptability to lead strategic engagements that involve shaping a customer experience strategy through the deep analysis and understanding of generative research as well as ‘lean’ or hypothesis led approaches that use the principles of design thinking to build strategies through continuous prototyping and refinement of a value proposition
• Manage key tracks of work (including other individuals) in accordance with established budget, work plans and quality standards while demonstrating measurable value and ROI and satisfaction for the client
• Collaborate with clients and internal partners to generate ideas, products and strategies that utilize innovative technology, emerging channels-web, mobile, chat, kiosk, etc. - to compliment traditional channels
• Contribute to thought leadership internally within the global Strategy & Consulting capability

• Education: Bachelor’s degree required, or equivalent military experience. Master’s degree in marketing, business, social science or other relevant graduate degree is preferred
• 10+ years of account and strategy experience with deep digital focus and expertise; 6+ years of leadership experience
• Experience working with global Tier 1 brands and clients across different categories
• Experience in Travel & Hospitality, either at a leading agency or consulting firm
• Led diverse teams of 5 or more people in dynamic and fast-paced and globally diverse environments
• Expertise in disciplines of Digital strategy; research a plus
• Highly proficient at experience modeling techniques; mapping the customer experience across their end-to-end journey and identifying critical moments that drive value to both the customer and the business
• Ability to inspire innovation and great work; oversee project implementation. Adopt a variety of approaches from ‘design-thinking’ to ‘lean-startup’ or ‘hunt-based’ methods.
• Comfortable working with creative colleagues to explore concepts and steward the clear direction of ‘experience prototypes’ to both learn via customer validation research and to inform the prioritization of a roadmap or Minimal Viable Product.
• Comfortable working with technology concepts to ensure ideas and strategic thinking is executed in a meaningful way to deliver value, understanding and depth in engineering required with proven ability to handle large-scale, complex systems projects
• Must be able to articulate strategies and thinking clearly through exceptional oral and written communication skills; good presenter and great listener
• Successful record of developing relationships with clients, colleagues and partners
• Successful record of contributing to business development and revenue generation
• A self-starter with an entrepreneurial spirit with vision and leadership to help facilitate change within a team and the industry

• Scale infrastructure to multiple data centers
• Hone our automated deployment pipeline
• Optimize database usage
• Improve proactive monitoring & alerting
• Solve challenging problems in the areas of security, blockchain technology and more

• BS degree in Computer Science, Engineering or equivalent experience
• 10+ years managing infrastructure in both large and small organizations
• Comfortable working on the command line with standard Unix tools
• 2+ years operational experience with Ansible
• Experience with Prometheus, Grafana, Java services
• Comfortable deploying across cloud providers and specialized bare metal
• Java 11, Spring Boot programming experience
• Experience with Cassandra, Postgres, Redis, Kafka, Zookeeper
• Experience with log aggregation services like Datadog, Elk, Sumologic, etc.
• Security or cryptocurrency experience

• Review system documentation and interview IT system owners to document the system functionality, the data model of data processed by the system, interfaces into and out of the system
• Document data flows between systems
• Document system dependencies on other system and technical environment
• Work with other team members to assess the effort required to migrate a system
• Work with a prioritization framework to rank systems in order of priority for migration
• Work with the project manager, business analyst and project technical architect to create a detailed migration plan

• Bachelor's degree or related experience
• 4+ years’ experience working in that role
• Experience working in an IT environment
• Understanding technical system documentation and design documents
• Ability to understand system architecture diagrams, both logical and physical
• Experience documenting system functionality
• Experience documenting data models
• Experience working with Microsoft Office applications: Excel, Word and Powerpoint
• Ability to work and communicate with clients, I.e. interviewing them, planning meetings and following thru conversations
• Ability to work with a team and collaborate on tasks
• Previous data-related projects preferred
• Language skills: fluent in Japanese, written and oral; fluent in English, written and oral

• Lead cross-functional teams to execute on project tasks and manage timelines, budgets, resources, risks, interdependencies, and project objectives.
• Follows established project management practices; including management of scope, requirements, issues, and risks.
• Directs and coordinates responsibilities and scope of authority to team members.
• Troubleshoots problems associated with coordination, development, or design of projects.
• Escalates issues when critical risks arise and maintains pulse with project activities to ensure progress.
• Monitor and prepare status reports on project deliverables and any deviation from project plan.
• Advises on the right level of governance by project and program.
• Establish and maintain positive relationships with stakeholders and team members.
• Work with other team members to assess the effort required to migrate a system
• Work with a prioritization framework to rank systems in order of priority for migration
• Work with the project business analyst, systems analyst and project technical architect to create a detailed migration plan

• Bachelor's degree or related experience
• 5+ years of progressive, broad-based project experience.
• 3+ years working in a client-facing project management role.
• Ability to prioritize and balance multiple competing priorities
• Success with oral and written communications/presentations, influence and persuasion, results orientation, facilitation, and teamwork skills.
• Proficiency with MS Project, MS Visio, Excel, and PowerPoint.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Previous data-related projects preferred
• Language skills: fluent in Japanese, written and oral; fluent in English, written and oral

• Interview IT system owners and business users to document the system high-level functionality, the data entities processed by the system, high-level flow between systems and business value of the system.
• Work with other team members to assess the effort required to migrate a system
• Work with a prioritization framework to rank systems in order of priority for migration
• Work with the project manager, systems analyst and project technical architect to create a detailed migration plan

• Bachelor's degree or related experience
• 4+ years’ experience working in that role
• Experience working in an IT environment and understanding basic system documentation
• Experience documenting system functionality
• Experience documenting high-level data models
• Experience working with Microsoft Office applications: Excel, Word and PowerPoint
• Ability to work and communicate with clients, I.e. interviewing them, planning meetings and following thru conversations
• Ability to work with a team and collaborate on tasks
• Previous data-related projects preferred
• Language skills: fluent in Japanese, written and oral; fluent in English, written and oral

• Provides hands-on technical support to lab based users relative to scientific lab software, lab devices and device/PC interfaces
• Answers, evaluates, and prioritizes service requests received via help desk, telephone and in-person
• Ensures timely resolution of user issues by assigning an appropriate priority and resolution goal
• Performs diagnostics to collect information to determine source of error
• Isolates performance issues to determine cause of hardware malfunctions such as hard drive, printer, cables or telephone
• Resolves printing issues and network connectivity issues.
• Troubleshoots hardware and software issues and identifies and resolves hardware and software application problems
• Contacts software and hardware vendors via voice or online systems to research issues and determine and implement recommended solutions
• Analyzes and corrects issues using documented procedures and available tools as well as personal knowledge and skills and recommended solutions
• Brainstorms with team members to resolve more complex issues and escalates difficult issues to IT Manager
• Performs imaging setup for standard desktop applications
• Performs daily checks to verify system availability
• Participates in creation and maintenance of IT standards and procedures
• Tests and deploys new software, procedures, installation, conversion and upgrade activities
• Infrequent travel to other sites may be required.
• Regularly interacts with employees and vendors

• 5 + years experience in a technical support role
• Experience supporting scientific, lab-based end users is required
• Experience supporting laboratory software and device interfaces
• Experience with help desk ticketing software, hardware and software upgrades, hardware and software troubleshooting
• Experience providing formal/informal technical training is required
• Experience with Microsoft Office 2010 / 2013 / 2016 / 2019 and Office for Mac 2011 / 2016 / 2019 and Office 365 is required
• Experience with Windows 7, 8.1 & 10 is required
• Experience with Mac 10.x is required
• Experience with Android, iOS, and Windows Mobile devices is a plus
• Active Directory and Exchange environment experience is a plus
• Experience with the following software and device interfaces:
• CTL
• FLOWJO
• PerkinElmer
• IMS/BSI Systems
• MSD-Mesoscale
• Rees Scientific Freezer Monitoring
• Codesoft Barcode Labeling
• Bartender Barcode Software
• Q-Pules Quality Management Software
• Must be able to troubleshoot lab-based issues, remote issues and support offsite users
• Ability to effectively communicate with both technical and non-technical individuals
• Ability to read and interpret documents, operating/maintenance instructions andprocedure manuals
• Ability to perform light to medium physical work of lifting up to 50 pounds
• Knowledge of Sharepoint or other portal products is a plus
• Knowledge of Teams and Teams phones is a plus
• Reudementary network knowledge is a plus
• Knowledge of VPN is required.
• Knowledge of network shares, namespaces and mapped drives is required
• Knowledge of encryption is a plus
• problem-solving, detail oriented, communication skills (verbal and written), multi-tasking, analytical skills, patience, and flexibility

• Generating new sales pipeline with prospective clients in North America
• Generating Pipeline and meeting Sales Quotas.
• Leading qualification meetings with clients to identify relevance for potential partnerships
• Communicating our use-case, technology, and features to prospective customers whilst understanding their requirements
• Mapping out target accounts and identifying the best approaches to initiate contact with relevant stakeholders within the organization.
• Establishing strong client relations with customer´s key decision-makers

• 2+ years of proven success as SDR/BDR/Inside Sales for enterprise accounts in B2B SaaS Tech companies.
• Experience in generating robust sales pipeline with outbound leads
• Customer-facing experience with strong written verbal communication skills
• A self-starter who has demonstrated success in prospecting and beating quota
• Experience with CRM and Sales tools
• Experience working in a dynamic time-sensitive environment
• High level of technical solution expertise
• Independent, highly organized, strong self-discipline
• Experience in the logistics delivery field– Big advantage
• Native English speaker. Additional languages- an advantage

• Design and develop an automation testing framework
• Implement a compressive regression and Continuous Integration (CI) test suite
• Review test cases to assess technical risk and compliance
• Assist in reproducing defects and performing a test gap analysis

• BS in Computer Science or another STEM-related field
• 5+ years of experience in test automation within a financial services environment required; experience testing a full-stack trading platform highly preferred
• Demonstrated experience creating and implementing a state-of-the-art testing framework required
• Proven experience in test plan design and execution required
• Proficient in stress and performance testing methodologies and common testing libraries/frameworks required
• Experience with modern C++ standards and proven experience with C++14/17 required
• Strong programming experience in Python required
• Experience with Network programming (TCP/UDP, Multi-cast, etc.) and IPC
• Experience with FIX and other exchange APIs
• Experience building exchange API simulators
• Experience with BDD/TDD processes
• Self-motivated with strong analytical and creative problem-solving skills and results-oriented nature
• Ability to work successfully in a collaborative environment
• Strong ability to reverse engineer causes of defects and implement solutions

• Build, manage and execute a joint marketing plan with regional and top tier partners
• Manage MDF funds to maximize lead generation potential
• Solicit partner participation in field marketing events, public relations outreach and analyst communications as needed
• Coordinate call blitz campaigns with partners
• Facilitate & manage partner driven events
• Manage all partner marketing contribution to revenue reporting
• Act as primary marketing liaison to partner team to coordinate partner adoption of the portal, marketing programs, certification branding

• Help sales and channel team achieve top line revenue goals with a priority in year one for North America operations
• Support of the evolution, identification, and distribution of the global partner build of materials
• Assist in managing the marketing demands of the relationships of a diverse set of channel and technology partners
• Understand partners’ goals and objectives and what drives them to success
• Work closely with field marketing to leverage their efforts
• Develop joint go-to-market activities with all assigned partners
• Participate in regularly scheduled executive quarterly reviews with all partners
• Cultivate relationships within all levels of the partner organization