• Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.
• Influence architectural decisions with focus on security, scalability and high-performance.
• Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.
• Collaborate with other engineers on the team to foster solid engineering principles and represent our engineering values.
• As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.
• You'll provide additional support for other cloud technologies (eg: OpenStack).
• Take part in a 24x7 on-call rotation.
• You enjoy mentoring and coaching other engineers, and leading large technical projects
• *ou can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.
• You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)
• You can troubleshoot complex technical issues, and design robust, scalable systems.

• Develop solutions according to system requirements that are thorough, accurate and in accordance with our development processes
• You will have countless opportunities to develop your skills, make an impact through meaningful contributions, and gain rich experiences at an accelerated pace
• Use your strong communication skills to collaborate closely with team members across the organization to solve complex technical challenges
• You will be involved in all phases of the development lifecycle; this will include engaging with business owners to understand requirements, design, implementation, testing, debugging, releasing, and documenting your solutions
• Optimize application performance through analysis and tuning
• Self-manage assigned projects to deliver high quality software within designated time frames and actively identify and resolve production issues
• Keep up to date with the latest programming concepts, tools, methodologies, and best practices to support the needs of the business
• Participate in knowledge-sharing with other team members in a variety of areas of expertise

• Fluent in multi-threaded and performance conscious programming techniques and best practices
• Well versed in object-oriented design, data structures and algorithms fundamentals
• Detail-oriented with strong analytical and problem-solving skills
• Experience developing mission critical systems, with performance, redundancy, and testability in mind
• Team player with excellent communication skills
• TCP/UDP Socket programming experience
• Ability to work effectively in a fast-paced Agile environment
• Familiarity with *nix platforms and working with cross-platform code bases
• Practical experience with relational databases such as MySQL, PostgreSQL, MS SQL Server, including schema design and query performance optimization
• Comfortable programming advanced mathematical computations
• Version Control experience (Git preferred)
• Knowledge of or experience working with Design Patterns
• Java development experience is a plus
• Bachelor’s in Computer Science, Information Technology, or related field is required
• 3+ years of experience in full life cycle C++ software development in a professional environment
• Financial industry preferred but not required
• Market data feeds experience is a plus

• Lead the Software Development and Engineering team in the development of new software, web applications and informatics solutions.
• Implement best practices for development and coding enterprise-class solutions and grow and lead a best-in-class development organization by creating and supporting collaborative work environment requiring high engagement, performance, and efficiency.
• Develop and implement build processes and tools and the establishment of a continuous integration process
• Lead architecture design in a C++ environment to create best in class development framework including business rules engine, Data Object Persistence, Authentication & Authorization, Security and relevant interfacing and support for various projects
• Prepare initial high-level design, functional requirements, and effort estimates for assigned projects.
• Actively participate in and facilitate design and architecture peer review sessions.
• Support and lead agile planning/scoping activities with assigned Product coordinator.
• Conduct technical deep dives on existing applications to support and create an asset inventory of current components to maintain reuse existing code while creating and managing development iteration plans
• Actively facilitate monitoring of quality to support continuous improvements
• Coordinate all software designing, planning, development, and maintenance deliverables with minimal supervision.
• Hire, Train and Manage highly experienced technical team of software engineers.

• Strong hands on experience in developing and managing backend C/C++ systems or windows applications with thorough understanding of software development life cycle
• Experience and thorough knowledge in STL, BOOST
• Must have expertise in programming under Windows/UNIX/Linux environments
• Experience with IPC including socket programming, multithreading, race conditions, deadlocks, debugging, etc.
• Solid hands on experience in MYSQL, Oracle, PostgreSQL would be plus
• Experience in real-time data processing, performance Tuning and Optimization
• Experience developing and managing Web Applications using .Net and flavors of Java Script (NodeJs, Containerized web applications)
• Excellent problem solving and multitasking skills, with a logical and pragmatic attitude
• Experience with Databases (MySql, PostgresSQL, MongoDB), Webservers (Apache) and UI/UX Design elements
• Good Understanding of cloud services models (PaaS, SaaS, IaaS)
• Solid understanding of DevOps and CI/CD concepts and experience with Azure DevOps or similar Agile tracking environments
• Certification or expertise based on experience, in designing, building, testing, and maintaining cloud applications and services on Microsoft Azure highly preferred
• BS (MS preferred) in Computer Science or related software fields and or demonstrated relevant equivalent experience
• Excellent verbal and written communication skills with the ability to influence and negotiate
• Absolute sense of responsibility and accountability to deliver solutions with built in quality
• Ability to assess problems and reach conclusion for timely resolution
• Team leadership experience with proven ability to communicate with key customer and internal stakeholders
• Ability to set goals, manage individual / team performance, organize people and activities to achieve goals
• Ability to work with cross-functional teams and strong collaboration skills with product centric approach

• This position is for a Senior Data Engineer, responsible for designing and implementing data processing pipelines using AWS Glue and other AWS services.
• The qualified individual will work closely with clients/onsite counterparts as needed.
• The individual is expected to align with the agile delivery methodologies and keep pace with the rapid changes in our operations and policies/procedures.
• Should be “AWS Certified Developer”.

• Familiarity with AWS data services and modules.
• 5+ years of hands-on experience with AWS services (Lambda, S3, RDS, Aurora, DynamoDB, Redshift, Athena, Kinesis, AWS Glue, AWS Data Pipeline, API Gateway, Python Scripting)
• Experience with pre-processing and post-processing scripts (shell script)
• 3+ years of experience with data migration, data analysis, and SQLs
• Experience with Structured Query Language (SQL), should be able to analyze, compare and profiling data sets
• Ability to work in globally distributed teams
• Knowledge of IT processes, including quality assurance, release management, and production support
• Excellent analytical, troubleshooting, and problem-solving skills
• Excellent communicator (written and verbal, formal, and informal).
• Flexible and proactive/self-motivated working style with strong personal ownership.
• Ability to multi-task and prioritize under pressure.
• Ability to work independently with minimal supervision as well as in a team environment.
• Undergraduate or graduate degree in Computer Science, Data Science, or equivalent education/professional experience is required
• Exposure to UNIX scripting
• Exposure to data modeling
• 5+ years of hands-on experience with Informatica power center (version 9.0 +)
• Experience with Agile and Scrum methodologies preferred.
• Ability to understand, document and communicate technical design, best practices, toolsets, and solutions.

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation
• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

• 2-5 years of hands-on experience with quality assurance
• Experience with data testing/Integration and ETL Testing
• Experience with test automation tools (e.g. HP Quality Center, Quick Test Professional (QTP), WinRunner, Selenium) is desired
• Understanding of the Software Development Life Cycle (SDLC) and experience working in agile / iterative SDLC environments
• Ability to excel in team-oriented environment
• Ability to work effectively and collaboratively in a remote environment
• Constantly seeks ways to improve processes for increased agility and quality

• Implement test plans within current guidelines by analyzing project requirement documents. Review project documentation for all assigned projects to ensure that the project requirements are clearly defined
• Work with applications/data processes and write test procedures
• Design, develop, test, maintain and execute scripts across different test environments for consistency
• Ability to execute test cases manually (if needed) based on business requirements
• Work with requirements teams to define test cases and maintain traceability
• Report defects and escalate issues as needed
• Work closely with software development team to reproduce and debug issues
• Motivated team player, with very strong analytical, diagnostic and debugging skills
• Good oral communication and writing skills
• Bachelor’s Degree from college or University

• Work with the client to determine the set of test pages.
• Test client’s systems against specific manual tests and assistive technology tools.
• Deliver accessibility testing results to the client and participate in follow-up discussions in order to create a road map to improve the accessibility and usability of the client’s experience/system.

• BS degree in technology or equivalent work
• 4+ years HTML, CSS, JavaScript experience
• Past experience auditing websites against accessibility requirements is a must
• Must have a core understanding of web development technologies and how they impact the user experience. Experience developing user interfaces is a plus.
• Able to clearly and effectively communicate with clients in both written and verbal fashion. Written communication should show a high attention to detail. Verbal communication should be formal and indicate the ability to communicate complex topics concisely and accurately.
• Experience testing interfaces and validating that they conform to technical requirements. A desire to perform this validation, and experience testing web-based interfaces for compliance with design specifications is critical.
• Able to execute activities on their own without a large amount of management oversight.
• IAAP Certified Professional in Accessibility Core Competencies (CPACC)
• Web Accessibility Specialist (WAS) Certification

• Understand business requirements in BI context and design data models to transform raw data into meaningful insights
• Create dashboards and interactive visual reports using Power BI
• Identify key performance indicators (KPIs) with clear objectives and consistently monitor those
• Analyzing data and present data through reports that aid decision-making
• Convert business requirements into technical specifications and determine timeline to completion
• Create relationships between data and develop tabular and other multidimensional data models
• Chart creation and data documentation explaining algorithms, parameters, models, and relations
• Design, develop, test, and deploy Power BI scripts and perform detailed analytics
• Analyze current ETL process, define and design new systems
• Redefine and make technical/strategic changes to enhance existing Business Intelligence systems
• Create customize charts and custom calculations as per requirements
• Design, develop and deploy business intelligence solutions as per needs
• Work with users and team members at all level for performance improvement and suggestions

• 4+ years of working in power BI
• Experience working in an Agile environment
• Vast understanding of data, the ability to comprehend data, and interact & communicate well with the stakeholders
• Should be able well versed in Pl/SQL: able to write queries, joins & filter data, importing & exporting
• Hands-on Power BI on premise skills
• Exposure to Azure cloud environment.
• Ability to think through end-to-end solution recommendations
• Demonstrated experience in RLS security at DB & Power BI end
• Demonstrated experience in DAX calculations, Power Query, Excels are add-on
• Demonstrated experience in Drill down & Drill through
• Familiarity/interest in complex reporting & Data Sciences in Power BI
• Demonstrated experience in Report Level access & workspace management
• Well versed with MS Products like SSIS, SSRS, SSAS
• Experience with various reporting tools a bonus (such asTableau)

• 5+ years of professional experience
• 2+ years of experience in Hybris 5.x (5.5 and above):
  • AEM exposure
  • Hybris Data Model (add/modify the item types)
  • Customizing Hybris OOB (out of the box) services
  • Create/modify Impex scripts
  • Event Listeners, Interceptors
  • Cockpit: CS-cockpit, Product cockpit, HMC, has
  • Knowledgeable on Hybris extensions
• Familiar working in an Agile environment
• Strong understanding and experience in Spring, Design Patterns, SOA
• Experience writing Unit & Integration test cases (should have an idea on Mockito & Junit)
• Experience writing good performance-driven code (considering high volume load on application)
• Good debugging skills
• Experience troubleshooting production issues
• Good to have knowledge on Backoffice, Payment integration, OMS (Fulfillment)
• Offshore experience desired
• Build tool (e.g. ant), Sonar rules, Gitlab, Docker experience desired

• Code the most complex pieces of the application. Whether it’s a dynamic visualization, a tricky 3rd party integration, or a crazy animation sequence, you’re up for the challenge and you’ll take pride in the finished product.
• Test your code and help ensure that the right code is being tested across your project. You also help make sure that integration tests are running and that everyone on the team tests before they push code (either manually or as part of a pre-commit hook).
• Model the behavior and practices that you want to see in the organization.

• 4+ years of professional experience
• ReactJS expertise
• Excellent knowledge of hand-coded HTML5, CSS3, JavaScript, and the DOM
• Knowledge of JavaScript packages, package managers, bundlers, and their use in building complex interactive experiences
• NPM/yarn package management experience
• Familiarity with concepts related to data flow and component driven architectures (with practical experience based on React, Vue, Angular, or the like)
• Experience using CSS grids and building responsive websites with scalability in mind
• Experience leading small teams and mentoring junior developers
• Understanding of SEO and accessibility issues and how they relate to development
• Awareness of TCP/IP networking considerations, ability to optimize applications for a variety of device capabilities and network conditions
• Solid understanding of browser rendering, and ability to fine-tune an experience
• Ability to cut necessary visual assets from PhotoShop and/or Sketch files, and optimize them appropriately
• Experience working with large branded websites, content management systems, E-commerce platforms, and backend frameworks (Java, .NET) is a plus

• Code the most complex pieces of the application. Whether it’s a dynamic visualization, a tricky 3rd party integration, or a crazy animation sequence, you’re up for the challenge and you’ll take pride in the finished product.
• Test your code and help ensure that the right code is being tested across your project. You also help make sure that integration tests are running and that everyone on the team tests before they push code (either manually or as part of a pre-commit hook).
• Model the behavior and practices that you want to see in the organization.

• 4+ years of professional experience
• ReactJS expertise
• Excellent knowledge of hand-coded HTML5, CSS3, JavaScript, and the DOM
• Knowledge of JavaScript packages, package managers, bundlers, and their use in building complex interactive experiences
• NPM/yarn package management experience
• Familiarity with concepts related to data flow and component driven architectures (with practical experience based on React, Vue, Angular, or the like)
• Experience using CSS grids and building responsive websites with scalability in mind
• Experience leading small teams and mentoring junior developers
• Understanding of SEO and accessibility issues and how they relate to development
• Awareness of TCP/IP networking considerations, ability to optimize applications for a variety of device capabilities and network conditions
• Solid understanding of browser rendering, and ability to fine-tune an experience
• Ability to cut necessary visual assets from PhotoShop and/or Sketch files, and optimize them appropriately
• Experience working with large branded websites, content management systems, E-commerce platforms, and backend frameworks (Java, .NET) is a plus

• Manage project resources responsible for deliverables including requirements/user stories, UX/creative documentation, data measurement strategy, analytics tagging documentation, dashboard reporting, and site implementation/testing.
• Work with pursuit teams to complete RFP's project scoping, sizing and pricing estimates
• Contribute to establishing project vision
• Develop and track project plans for individual tracks of work (as part of a larger project plan)
• Clarify and communicate project objectives and success criteria.
• Manage and control project scope and the change control process
• Drive project delivery through effective use of internal and client status meetings
• Plan and execute client workshops.
• Develop relationships with appropriate client stakeholders.
• Provide day-to-day contact for client on track related communications
• Assure that projects are delivered according to schedule and within budget
• Maintain awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)
• Participate in PM Discipline community for knowledge sharing, thought leadership, and personal growth
• Collaborate with Project Managers on day-to-day project management tasks or leads small and mid-sized tracks/projects. Develop and tracks project plans for individual tracks of work (as part of a larger project plan.)
• Provide purpose, direction and motivation to team. Ensures key track roles and responsibilities are defined. Manages third-party partner and/or vendor relationships, as necessary
• Work with Project Managers in managing client relationships and preparing for client meetings. Plans and executes client workshops. Develop relationships with appropriate client stakeholders.

• At least 4 years of project management experience within the consulting space delivering digital solutions that may include customer / user experience, strategy, data and technology.
• Experience implementing CRM platforms and driving email/direct mail customer journeys
• Demonstrated team leadership capability, preferably with teams of 3+ people and project budgets of $250k or more
• Solid understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
• Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
• Demonstrated ability to inspire teamwork and take a leadership role
• Successful history of client contact including experience in setting and managing client expectations
• Strong verbal and written communication skills
• Excellent presentation skills· Proven mentoring, and team-building skills
• Ability to solve problems with keen instincts and organizational experience

• An Associate Director, Project Management is equal parts project planning & management guru, problem solver, strategic thinker, trusted advisor, team leader, collaboration maven and cat herder.
• You’ll be leading large global teams and clients to deliver digital solutions. You watch timelines, budgets, dependencies and risks like a hawk. You’re relentless about quality and also know how to suggest trade-offs to achieve client drivers (time, scope, quality, risks).
• You set the lead by example when setting up projects and programs – creating positive team environments. You are great a building relationships and driving team collaboration. You ensure that your teams foster individual development and set a high bar for performance standards.
• You’re comfortable leading teams of 20+ with budgets in the range of $2M - $5M. You understand what different disciplines bring to the table and seamlessly bring them together (even though we may be using the same words to mean different things).
• You may play a variety of roles as an Associate Director Project Management:
  • Managing a large and complex, multi-track project
  • Leading a large-scale program consisting of multiple projects
• You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You transition seamlessly between the nitty-gritty details and the big picture.
• You’re an expert at juggling a 9-10 things at a time and prioritizing across them as needed.
• You love problem solving. You know how businesses work. You get excited about learning the nuances of each client and you bring been there / done that / outside perspectives wherever possible.
• Obviously, you will have a deep understanding of project management tools and methodologies.
• You have excellent verbal and written communication skills. You’ve mastered the ability to build crisp and concise PowerPoint slides around a story arc. And, you’re a wiz at adapting your message depending on your audience.
• You thrive in a fast-paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy and marketing engagement)
• You get excited about growing other PMs and actively participate in knowledge sharing, coaching and training initiatives.

• Partners with other project leaders to drive teams of 15+ people. Builds and structures the project team to ensure maximum performance.
• Structures and manages integrated, multi-track projects and/or programs of multiple projects. Including:
  • Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
  • Project and/or program communications
  • Estimations and staffing
  • Creation of project deliverables
  • Scope management
  • Definition of roles and responsibilities
  • Development and tracking of integrated project plans
  • Project and/or program issues tracking and management
  • Sets quality and performance standards
  • Maintains project tracking, dashboards and information systems.
  • Assesses and manages project risk
  • Mentors and coaches project team members
• Responsible for ongoing client satisfaction.
  • Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.).
  • Develops relationships with and ensures the appropriate participation of key client stakeholders and client executives.
  • Provides day-to-day project contact for the client.
• Adapts and applies our approach to meet project / program objectives and client business drivers.
• Leverages best practices and applies lessons learned from previous projects
• Ensures a positive, collaborative work environment for the team. Directly supervises the work of Associate Project Manager(s), Track / Discipline Leads
• Manages third-party partner and/or vendor relationships, as necessary.
• Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.).
• Works with business unit leadership to pursue, shape and sell client solutions
• Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises within the Program Management Discipline.
• Acts as career manager / supervisor for multiple individuals.
• Participates in and assists with Company events such as training and internal initiatives.
• Contributes to the ongoing development of the Program Management Discipline and community.
• Participates in progress and quality reviews of other projects. Actively shares knowledge and learning from project experiences.

• 9+ years project management experience in successfully delivering marketing and technology solutions; consulting experience preferred
• You’re comfortable whether you’re working in our office, on a client site or remotely. You understand that frequent overnight travel may be required.
• Mandatory experience leading diverse project types and future interest should include supporting the following project types: technology, creative and strategy
• Experience using waterfall, agile and hybrid methodologies
• Led multi-discipline, globally-distributed teams of 20+ people in dynamic and fast-paced environments
• Accountability for budget or client revenue of $5M and higher
• 4+ years of client management experience with primary accountability for peer-level client relationships at the executive level across marketing & technology departments; experience should include external client management and negotiations
• Experienced multiple full project life-cycles from business development to final delivery
• Experience managing multiple projects simultaneously (preferably in an integrated program)
• Experience and interest in supporting new business initiatives
• Demonstrated ability to craft and define a strategic business solution based on broad client goals
• Bachelor’s degree required or equivalent military experience

Required Skills and Experience:

• Must have significant Ruby on Rails development experience. Do not submit resumes that don’t meet this requirement.
• Many of the features being added are security related, so knowledge of security concepts such access tokens, auth certificates, JWT, OAuth/SAML, idPs, NIST Identity Management Frameworks, secure execution and any knowledge around setUID practices is highly desired
• Experience with Continuous Integration (CI), particularly GitLab CI is highly desirable.
• Experience upstreaming changes on an open-source project will be advantageous but is not required.
• Some knowledge of Golang will be advantageous but is not required.
• Some knowledge of High-Performance Computing and/or batch schedulers will be advantageous but is not required.
• Be able to listen to design requirements, make design and architecture decisions and convert them into actionable development changes to Gitlab.
• Be familiar with the Gitlab product, able to understand the ECP CI goals, and guide us on the development changes need to achieve our project goals.
• Be able to identify technological and development changes and use these to steer project design decisions with the larger group always considering long term technical debt.
• Provide planning, status reporting, estimation of work efforts and take ownership of development changes
• Ruby on Rails Web Development
• DevOps, CI/CD and containerization
• Knowledge of application security
• Ability to work remotely on a collaborative team

We enable and transform businesses using technology. As a Managed Services Provider (MSP) we are one of our customers’ most trusted advisors for technology and innovation. We bring 20+ years of enterprise technology experience to each and every engagement — experience covering data centers, colocation, private cloud, public cloud, software development, DevOps consulting, network services and many more aspects of enterprise technology.

If you have a robust technology architecture background and a strong vision for a technology-enabled service organization, this is the role for you! We are looking for a Senior Leader, Engineering Architecture to drive our vision and strategy for engineering architecture. As the Senior Leader, Engineering Architecture, you will manage a team providing strategic guidance and technical architecture for our client solutions as well as internal escalation from our Delivery and Support teams You are excited by the thought of building a world class next-generation engineering architecture team that is obsessed with customer service, solution design, research and development, documentation and training, and a customer experience.

Key Responsibilities:

• Manage a team of experienced technology architects tackling complex solutions to meet client challenges.
• Develop, manage & optimize our technical architecture framework to ensure consistent quality, performance, expense optimization, and predictable client satisfaction levels.
• Provide leadership for technology strategy, value realization, and tech solution development.
• Serve as a leading expert on existing solution capabilities and innovation opportunities in collaboration with other leaders.
• Liase with Sales organization to ensure solution architecture addresses client business needs.
• Collaborate with Sales to drive revenue growth, profitability & go-to-market models across a wide variety of clients while upselling opportunities.
• Provide coaching & mentorship to develop product knowledge, technical skills, and product/service architecture capabilities.
• Help to develop content for solution architecture training programs that enable staff to achieve and exceed execution performance objectives.
• Perform research & demonstrate robust industry knowledge in the context of marketplace solution landscape & architecture process optimization.
• Monitor customer, market, and competitor activity and provide feedback to company leadership team and other company stakeholders.
• Identify organizational bottlenecks & opportunities.
• Work closely with the Delivery the organization to provide a seamless client experience and successful client engagements.
• Participate in designing and delivering strategically important work
• Solution architectures that drive technology value for client needs.
• Comprehensive solution architecture strategy roadmap and design framework.
• Annual, quarterly & monthly execution budgets & plans.
• Architecture team tools & training materials in collaboration with Learning function.
• Architecture based KPI benchmarks & reporting.
• Architecture strategies, priorities & KPIs.
• Solution architecture, integration, & resourcing priorities.
• Tools & training approach & content.
• Research and set team priorities, identify solution risks,
• Architecture based KPI benchmarks.

Required Skills and Experience:

• 10 + years of experience with engineering architecture with a technology services firm.
• Robust experience leading the creation of a best-in-class service delivery group
• Technical background working on solutions-based products and services.
• Experience with research and development for new solution offerings and client engagements.
• Ability to manage client expectations, manage issues, identify and mitigate risks and handle client escalations.
• Deep experience in process improvement activities leveraging process discipline to deliver solutions at scale
• Experience with proposal and SOW creation, including estimating and team sizing.
• Nurturing and mentoring in-house talent to take up higher roles as needed.
• Ability to work effectively as part of a team, and lead others.
• Excellent communication & interpersonal skills.
• Understands and can articulate technical ideas to non-technical people.

Our culture and core values are important to us. As a diverse team of passionate pathfinders, we deliver on the promise of technology. If this sparks your interest, we'd love to chat with you!

• Make a difference for our clients daily
• Find a way forward
• Push to your potential
• Care, and show up for each other

• Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business
• Translate clients requirements to system design and develop a solution that delivers business value
• Lead, design, develop and deliver large-scale data systems, data processing and data transformation projects
• Automate data platform operations and manage the post-production system and processes
• Conduct technical feasibility assessments and provide project estimates for the design and development of the solution
• Mentor, help and grow junior team members

• Experience in implementing data solutions in Azure including Azure SQL, Azure Synapse, Cosmos DB, Databricks
• Hands on experience configuring Delta Lake on Azure Databricks
• Experience in designing data solutions in Azure including data distributions and partitions, scalability, disaster recovery and high availability
• Some Hands on experience with python or spark
• Hands on Development or Architecture experience using Azure SQL or SQL DWH (synapse)

• Assist users with the account signup, renewal, reactivation process for access to resources
• Provide access to projects, groups, wiki spaces, job queues, mailing lists
• Debugging issues with multi-factor authentication setup.
• Setup automated notification and monitoring scripts to trigger alerts
• Modifications to the ticketing software to help streamline existing help desk service processes
• Assist with the migration of user accounts to the new user accounting system.
• Provide dedicated support to attendees for various training events
• Be the Tier-1 point of contact for all user issues. Review each ticket and elevate priority by triaging queries to the appropriate SME groups
• Create documentation related to getting started guides for account and project access
• The resource may provide assistance with certain Tier-2 support activities such as:
  • Installing libraries, adding modules
  • Resolving resource contention issues
  • Debugging job submission issues
  • Troubleshooting network and connectivity issues
• Other tasks as directed by the supervisor

• Utilize monitoring tools to proactively identify problems with systems, applications, and networks.
• Assist client will anything IT onsite/remote based TAL responsibilities and ensure other teams are performing and executing.
• Provide Tier 3 escalation support to the helpdesk
• Develop technical roadmaps and strategies as well as properly implement
• Implement system and software upgrades as directed
• Open, resolve, and maintain help desk tickets
• Assist in incident management including problem resolution and tracking problems
• Create, update, and execute Change Requests as directed
• Follow processes needed to maintain operational stability

• Ability to work well as part of a cross-functional team environment.
• Strong organizational, presentation, and customer service skills.
• Detail oriented and must be experienced with tools such as Word, Excel, Etc.
• Must be able to type and use proper spelling and grammar as well as document quickly based on clients phoned in requests.
• Skill in planning and preparing written communications.
• Ability to multi-task and adapt to changes quickly
• Bachelor’s Degree in Computer Science, Information Technology or equivalent experience (preferred)
• Certifications: MCSE, MCITP, MCTS, CCNA, CCNP, preferred but not required
• Expert Experience in minimally 2 of the following items: Windows Server and Client, Cisco Systems, VMware, Citrix, Firewalls (ie Sonicwall, Cisco ASA), SAN, PowerShell, Exchange.
• Strong understanding of the following: Windows Server, Windows operating systems, Active Directory, and Microsoft Exchange.
• Excellent written and verbal communication skills

• Implement robust app architectures and complex user interfaces
• Component Design/Coding/Unit Testing/Debugging
• Follow coding guidelines as set by project team
• Research and adopt new technologies / best practices
• Work on high-performance consumer facing apps

• Experience with Swift
• Experience with Core Data, GCD, NSOperation Queue, Core Graphics, Core Animation, UIKit, AV Kit, AV Foundation.
• Strong understanding of Object-Oriented Programming, data structures, and design patterns
• Proficiency in iOS application development
• Experience with agile methodology
• Experience with implementing native device features (Push Notifications, Animations, GPS, Settings, Contacts, Apple Wallet)
• Experience in Performance Tuning the app
• Experience in integrating third party frameworks using Cocoa pods and Carthage.
• Experience in designing and developing user interfaces using XCode, Interface Builder and Storyboard using Size Classes and Auto layout.
• Understanding of Multi-threading, asynchronous concepts and reactive swift
• Deep Understanding of design patterns such as MVP, MVVM, Observer, Factory, A

• Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
• Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools
• Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
• Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis
• Establish customer journey mapping to guide product development; then validate that learning with user testing
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
• Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
• Serve as a voice of the customer among the cross-functional team, always understanding the customer needs
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
• Masterfully apply Lean Agile practices and frameworks
• Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same program increment (PI) objectives
• Collaborate with system architects to envision and prioritize system enablers
• Represent industry best practice and market trends to assist the client in maintaining competitive advantage
• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority
• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services

• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated success creating digital products vision, strategy, experience, and enterprise solutions and services - from ideation to launch, including engineering and operational quality
• Experience working with a multi-disciplinary team on customer-focused products and services
• Proven ability in collaborating and leading Program Increment (PI) cycles
• Significant industry knowledge and expertise within industry
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
• Practice in workshop facilitation to cultivate the ideation
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
• Mastery in leading change and inspire others to change behaviors
• Influencer in continuous learning and innovation
• Certified SAFe Product Owner/Product Manager designation
• Certified Agile Product Manager designation

• Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations and achieving established goals
• Lead teams to successfully deliver customer experience and engineering solutions leading to client business value
• Identify and realize business outcomes through the use of the most suitable and effective project management approach, methods, processes, and tools to ensure a high degree of delivery and solution quality
• Support clients’ business objectives by delivering experience and engineering solutions, including experience management, ecommerce, customer data, cloud, and microservice platforms
• Enact lasting changes to the client’s ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered at each milestone
• Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across workstreams
• Optimize delivery within a project or program through insights and mitigation strategies for project risk management
• Guide internal leaders and external senior stakeholders on program delivery methods ceremonies and protocols to streamline and structure workflow to deliver timely results
• Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue and margins, etc. to support account health and account-level planning within the industry vertical

• Ability to effectively communicate and collaborate with all levels of the organization to achieve broader insights into managing work streams and outcomes
• Capable of earning trust and influencing stakeholders without formal authority to required results
• Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications
• Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously to maintain teamwork and optimal project flow
• Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape, and cost estimates to deliver transformative value driven proposals
• Experience working with Agile delivery methods like Scrum and Kanban, waterfall and hybrid systems
• Experience leading teams to implement digital technologies such as atomic and responsive design, experience management platforms, cloud platforms, DevOps, AI and Data Platforms
• Understanding Salesforce - Commerce cloud, SFRA, SFMC technology stack are preferred
• Experienced in leading Webservices, OCAPI implementation will be an advantage
• Experience in writing, reviewing, and finalizing statements of work
• Scrum, Product or SaFe Certification
• Understanding of HTML, CSS, JavaScript, Python, React, or Swift
• Relevant experience at a digital agency or consultancy leading cross functional, multi-disciplinary teams to deliver exceptional digital experiences

• Hands on experience developing custom applications using MS PowerApps, MS Flow and Power BI
• Hands on experience developing PowerApps model
• Hands on experience developing new PowerApps model and canvas driven apps as well as enhancing existing apps
• Hands on experience with scripting languages like PowerShell, VBScript, PERL, etc.
• Experience with database like SQL Server 2012/2016, Azure SQL and open source databases like Mongo DB, and NoSQL
• Strong .Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS
• Ability to create business processes and custom connectors with Microsoft Flow
• Clear understanding of PowerApps formulas and development methods.
• Strong foundational knowledge of O365 platform including Azure AD and Azure ecosystem
• Experience in packaging PowerApps/Power Automate as solutions and deploying in different environments.
• Ability to create custom connectors for Microsoft Flow.
• Experience with API or rest services for integrations
• Understanding of how to implement solutions with multiple data sources
• Knowledge of building web parts, apps, page layouts and content types using the O365 API
• Understanding of agile software development practices

• Provide first level and first-class support answering questions spanning a variety of company supported platforms and resolving customer issues related to APIs, trading and features/function using the “Deliver Plus One” standard
• Provide timely and professional outbound communications (internal and external) servicing OSC support email queues and providing customer phone support
• API Certification testing
• Testing/understanding changes to systems and functionality prior to deployment
• Logical port creation and modification of default settings
• Investigate error logs and order trails, troubleshoot network issues and review relevant logs (e.g. FIX)

• Support business teams with data/order type behavior requests
• Support of the company Index Platform
• Support of company related products and trading support applications (e.g. LiveVol, Silexx, PAR, etc…)
• Assist third party clients with configuration set-up and troubleshooting
• Support administrative system configuration changes (end user entitlements, routing rules, port & session creation)

• Perform daily system startup/shutdown checks
• Monitor systems and keep dashboards green
• Monitor database health tools
• Options Product Management (i.e. new listings, maintenance, replacement, validation, and de-listings)
• Ad-hoc project assignments

• Bachelor’s degree or higher in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline preferred
• 2+ years experience in a securities related or technical support position
• Ability to participate in weekend testing, weekend system verification and weekday off-hours support paging as required
• Ability to work with time constraints and at time high pressure situations
• Project Coordination skills
• Proficiency with Windows required
• Proficiency in SQL preferred
• Proficiency with Linux preferred
• Proficiency with Agile Development Methodology preferred
• Strong troubleshooting, problem-solving and customer service skills required
• Excellent written and verbal communication skills required
• Strong attention to detail required
• Ability to organize and prioritize tasks and work assignments; complete multiple tasks simultaneously with accuracy and quality; adjust to changes in priorities and situations; complete work under pressure; meet deadlines.
• Vigorous desire to learn company technology and to become an expert with respect to key market structure concepts
• Ability to work well in a dynamic team-oriented environment
• Knowledge of Index Benchmark products (e.g. SPX, VIX, Dow Jones, etc...) required
• Experience with order-entry trading platforms preferred
• Experience with trading related messaging and technologies such as FIX protocol and strong understanding of order life cycle related workflows preferred

• Scoping and planning client engagements
• Managing teams to complete client work in accordance with established budget, workplans and staff resources
• Maintains ability to perform analysis and conduct detailed activities while also acting in leadership capacities
• Developing strategies for business transformations and developing roadmaps to effectuate those transformations
• Developing structured deliverables and distilling complex concepts into logical components
• Managing teams to create compelling value propositions
• Identifying and resolving issues critical to the clients' strategic and operational success
• Providing technical/functional content, including detailed data and business process analyses
• Developing and presenting conclusions and recommendations to senior client management
• Creating operational and technical implementation plans
• Developing leading industry insights to present to clients
• Managing client relationships and reporting project status
• Leading, coaching, developing and supervising the efforts of junior staff

• 4-6 years of experience in providing technology and/or business process advisory consultation, at least 1-2 years of which would ideally be with a professional services firm
• Experience managing projects on an end-to-end basis with minimal supervision
• Experience in strategic sourcing and / or outsourcing advisory
• Successful track record of business development for a professional services organization, including a solid professional network
• Outstanding analytical and problem-solving skills
• Experience negotiating complex technology, business process or outsourcing contracts
• Excellent writing, communication and presentation delivery skills
• Bachelor’s degree or equivalent experience preferred
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel around 50%

• Lead a cross functional teams of 5+ engineers to design, build and execute end-to-end software development our enterprise product.
• Coach, mentor and grow individual contributors
• Build measurable goals with your teams and direct reports and ensure they are meeting or exceeding those goals
• Foster a collaborative and inclusive team that helps each other with a willingness to learn and teach each other
• Help triage issues, track software defects, and ensure their timely resolution
• Promote simplicity in solving complex problems across our products and teams as we scale
• Play a key role in people-related initiatives including recruiting, onboarding, performance reviews, training, career advancement, etc.

• BS degree in Computer Science, Engineering or equivalent experience
• 10+ years of experience in software design and development (preferably including Java 11, Spring Boot programming)
• 5+ years of experience managing a team of software engineers
• Experience with service oriented distributed applications (preferably including experience scaling and optimizing those services)
• Deep understanding of cloud computing principles and practices
• Experience hiring, mentoring, coaching and developing top engineering talent
• Strong project management skills & communication skills with the ability to understand and explain technical issues to a non-technical audience
• Ability to provide honest, direct and actionable feedback to the team and follow up with relevant coaching and guidance
• Experience scaling engineering teams
• Experience with Cassandra, Postgres, Redis, Kafka, Zookeeper
• Security or cryptocurrency experience

• Work to achieve outlined sales goals.
• Assist in the planning, organization and execution of marketing and sales/promotional activities in the region.
• Develop sales funnel, hold sales calls and visit\ host prospective customers
• Deep intelligent prospecting and leads generation activity
• Present company, product and market info to prospective customers and channels.
• Research for effective sales campaigns and makes strategic recommendations.

• Five or more years of experience in selling security software dealing with large B2B Enterprise accounts.
• Knowledge of principles and practices of enterprise sales and sales ops.
• Prior successful experience selling in early stage company.
• Knowledge of current Security and Cloud domains and technologies.
• Crypto space experience a plus.
• Highly motivated, self-starter and persistent in getting the job done.
• Organized and methodical thinker.
• Ability to multi-task in a fast-paced environment.
• Ability to work well and interact with executive-level customers and high net-worth individuals.
• Strong written and verbal communicator, face to face as well as remotely.
• Ability to acquire and analyze both business and technical information.
• Ability to work in a team atmosphere and individually with little to no direct supervision.
• Proficiency in use of CRM software and MS Office products (Word, Excel, PowerPoint).

• Support teams serving Private Equity and Corporate Strategic buyers while demonstrating advisory capabilities with high level client counterparts such as CTOs, CIOs, and Technology Operating Partners
• Contribute to fast-paced technology due diligence engagements for Private Equity clients, with an ability to evaluate the technology systems and operations of a business and identify compliance, operations, revenue, and growth risks.
• Evaluate and recommend initiatives to improve software, TMT, and tech-enabled services organizations, particularly Product Management and R&D / Product Development functions to support our clients’ investment theses
• Play a key role in technology planning, strategy, and post-close engagements in complex transactions (post-merger integration and carve-out/divestitures) focused on Product Strategy, Target Operating Model development, cloud migration, digital transformation, and other value-based initiatives
• Interface with all levels of business and technology leadership at clients

• Build data-driven methodologies and assets for evaluating software businesses in a due diligence capacity, and manage related internal initiatives
• Enhance analysis and presentation frameworks used in technology due diligence and technology advisory engagements
• Collaborate with a team of software, infrastructure, and security architects and consultants in order to elevate the technology advisory capabilities of the M&A team
• Actively participate in the performance management process
• Actively participate in recruiting and retaining top quality consultants
• Assist with company campus and experienced recruiting

• Support opportunities to provide prospects and clients with post-close technology advisory for middle-market technology businesses; collaborate with practice partners to support these opportunities
• Create work plans, pricing estimates, and risk assessments for prospects
• Actively participate in Technology M&A industry events
• Understand client investment needs/constraints and help tailor proposals appropriately to meet their needs
• Attend networking events and actively build and leverage a professional network and affiliate network in the local community

• Experienced Consultant = 2-3 years of experience
• Senior Consultant 4+ years participating in team-based, client-facing management or technology consulting or IT M&A experience at corporate strategic client is preferred
• Minimum of 2+ years executing IT application (e.g. ERP, custom development) or infrastructure implementation projects
• Experienced in specific technology sub-sectors (e.g. FinTech, Healthcare IT, Marketing Tech, etc.) preferred, but not mandatory
• Experience in a M&A-centric role, preferably with Private Equity investors, and with experience in SaaS or software company mergers/integrations, and/or carve-outs/divestitures
• Excellent organizational, verbal and written communication skills
• In-depth knowledge of project planning methodologies and software development life cycles
• Experience managing client relationships
• Strong analytical, problem solving, and quality assurance experience
• Strong communication skills to be able to work with C-level clients
• Ability to travel up to 50%; Travel is short term (2-3 days on-site per diligence project, 50-75% during post-close carve-out execution)
• Ability to work permanently in the United States without limitation
• A commitment to inclusion and diversity, and openness to new ideas and perspectives

• Work closely with the Product Owner and Business Analysts for understanding the system’s functional and non--‐functional requirements.
• Coordinate release and sprint planning
• Perform Taking part in task estimation
• Implementation & review the Endur custom components.
• Help team to resolve both technical problems & functional issues
• Code Optimization and performing components tests/Integration test

• 8-10 years of experience on .NET/C# (framework 4.X or Core) and SQL Server
• 3-4 years of must have experience on design and development of Endur (S15 and above) customizations:
  • .NET and PowerBuilder jobs
  • .NET Business Rules
  • Editable .NET & PowerBuilder reports
  • Deal templates
  • PowerBuilder Data window changes
  • Document templates
  • Contract/Invoice templates in PowerBuilder
  • Developing data interfaces into and out of Endur using T-SQL, SSIS, and C#
• Deep understanding of relational data modeling concepts and Endur data model
• Deep understanding of Endur functional modules:
  • Deal life cycle (Physical and Financial deals)
  • Contracts
  • Exchange flow
  • Mark to Market and Risk Exposure
  • All Physical and financial instruments
  • Accounting & Invoicing
  • Reference and Configuration data setup
• Experience on working on Agile projects
• Good understanding of Azure DevOps
• Experienced in creating end to end CI/CD pipelines as code using AzureDevOps/Jenkins
• Good verbal and written communications
• Experience on working with teams in multiple geographic locations
• Python
• Docker containers
• Azure SQL, NoSQL databases
• .NET REST APIs
• SAFe certified

Key Responsibilities:

• Design, develop, and test data processes per business requirements, following the development standards and best practices as well as participate in code peer reviews to ensure our applications comply with best practices
• Work with Business analysts to gather business requirements from end users and translate them into technical specifications.
• Gather requirements to define data definitions, transformation logic, and data model logical and physical designs, data flow and process.
• To be responsible for providing technical guidance / solutions
• Provide estimates for Report/Universe development
• Design, Develop, test, and modify Business Objects 4.2 Universes, Reports and Dashboards to meet user requirements: Fix and coordinate releases to production.
• Conducts reviews of developed code
• Test solutions to validate whether requirements have been met; develop test plans, test scripts, and test conditions based on the business and system requirements
• Controls all changes through a formalized change request process
• Provide end-user support in post-deployment phases; assess and evaluate all feedback to ensure that the requirements necessary to correct issues are addressed
• Perform data analysis on input and output data using the tools available, and solve any data related queries or issues
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
• Take ownership of projects and manage statuses and timelines effectively

Required Skills and Experience:

• Must already be sufficiently competent in dimensional data modeling to design data warehouses and data marts
• Knowledge of slowly changing dimensions, partitioning, and basic data warehousing concepts
• Ability to help create and map business needs/application requirements to technical solutions
• Development experience must be full Life Cycle experience including business requirements gathering, data sourcing, testing/data reconciliation, and deployment within Business Intelligence/Data Warehousing Architecture. Must have specific Development Life Cycle Methodology experience and have used it in multiple project deliveries
• Business Objects Administration – BO Security Model
• Extensive experience creating advanced complex reports in Business Objects 4.2 (Web Intelligence) and Universes (IDT and UDT) by applying strong technical knowledge of features and functions of Business intelligence tools
• Experience working with Oracle and SAP HANA databases
• Experience of working with high data volume and strict performance requirements
• Proficiency using Toad or equivalent developer tools
• Experience troubleshooting issues across different technologies including Business Objects.
• Exceptional debugging skills 
• Excellent verbal/written communication and effective interpersonal skills to work with user community
• Possess strong analytical, problem-solving, and organizational skills
• Ability to work independently and in a team environment, in order to achieve personal and team goals and complete assignments within established time frames

• Work with QA team to build and maintain Python and Javascript Selenium test suite
• Apply creative and critical thinking in manual application testing
• Build testing tools for the QA team
• Identify opportunities for automation
• Work in a results driven culture
• Be challenged to learn new skills

• 3+ years experience performing software testing or software development
• Comfortable with Javascript and/or Python
• Working knowledge of Selenium
• Experience with both manual and automated testing
• Excellent troubleshooting and problem solving skills
• Experience with Nightwatch framework is a bonus
• You love to test!

• Past exposure to healthcare vertical a plus - Amerisource bergen, Cardinal Health, Mckesson
• Partner with client to establish & meet key web platform objectives around B2B customer acquisition , lead generation, showcasing client Healthcare offerings
• Help strategize digital web positioning for client Healthcare alongside parent client website.
• Formulate story level requirements for CMS & HTMLs, leverage existing Templates and Components where possible
• Conduct product grooming & prioritization sessions
• Identify and Prioritize CMS features, components & template
• Formulate story level requirements for CMS templates and components, partnering with experience, content and technology teams.
• Ability to liaison with content, experience, business, marketing, IT teams to achieve common web platform objectives

• Experience with capability mapping, managing scope and requirements in JIRA & Confluence
• Experience with agile ways of working – will be responsible for sprint grooming, planning, client product demos.
• Self-motivated and self-driven person who is able to reach out to internal and external stakeholders and vendors to get clarifications and issues resolved.
• Excellent communication skills (both verbal and written)

• Proven experience as a BI Developer with a minimum of 7+ years of experience
• Strong experience with enterprise BI tools like Domo, Tableau etc., with a minimum of 2 years in Domo required.
• Strong experience in SQL Programming
• Experience with AWS tools like Redshift,S3 is preferred
• Background in data warehouse design and data mining.
• In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework
• Proven abilities to take initiative and be innovative
• Analytical mind with a problem-solving aptitude
• BI resource with 7+ years experience
• 2-3 years of Domo experience (BI Tool)
• Experience with migration projects using Domo

• Sr. Java Developer (8-10 Years of exp) with advanced knowledge of RDMS database
• 2-3 years of experience in the commerce catalog, inventory, and pricing module (BCC, Amdocs Catalog, etc.)
• Integration of commerce catalog with front-end applications.
• Java 8+, Oracle RDMBS or MS SQL, PL/SQL
• Spring boot 2.x, Spring framework 5.x, Spring cloud, caching framework,
• One of the commerce products (Hybris or Oracle ATG), Amdocs Catalog (nice to have)
• Cloud platform (AWS or Google Cloud)
• Experience in discovery, defining, designing, implementing, and maintaining data-driven, object-oriented, and service-based enterprise systems, skilled in Cloud Platform like AWS/Google Cloud
• Knowledge of any commence product - especially catalog, promotion, and pricing components.
• JIRA (Atlassian) working experience 
• SDLC (Agile) understanding.
• Web development skills, strong knowledge of DBMS (DMB, DDL, Stored Procs).
• Good understanding of Gmail, google sheets, docs, meet, calendar, and so on.
• Cisco Jabber, Slack, Blue Jeans, Webex, and other chatting and screen sharing software.

• Gather the business requirements that define the scope of work
• Collaborate with end-users to create business solutions and drive the project to delivery
• Define and validate solution options - methodology, approach, technical requirements, and feasibility
• Conduct workshops and client meetings to translate business requirements into system design
• Strengthen client relationships and write proposals that grow our business

• 8+ years of professional experience in the Information Technology Industry
• Full-time Bachelor’s /Master’s degree (Science or Engineering preferred) or equivalent experience
• Extensive experience working in a consultant capacity with experience in midstream Oil & Gas in the Canadian market,
• Professional experience performing tasks as a Product Owner/ Manager.
• Specific expertise with core ETRM/ CTRM applications such as Entero/ Right Angle.
• Required experience with end-to-end product development.
• In-depth understanding of the SDLC with experience supporting the development of custom applications.
• Strong analytical skills, ability to understand complex business and be able to document requirements clearly.
• Strong Agile/Scrum Methodologies.
• Experience leading stand ups and scrum meetings and working in the capacity as a Product owner.
• Strong communication skills, ability to navigate with clients as well as coordinate with offshore team.
• Coordinate technical implementation and migration of software upgrades, patches, code releases, and database changes for the various enterprise applications.
• Strong and innovative approach to problem-solving and finding solutions
• Excellent communicator (written and verbal, formal and informal)
• Flexible and proactive/self-motivated working style with personal ownership of problem resolution
• Openness to travel and work at client offices
• Ability to multi-task under pressure and work independently with minimal supervision
• Ability to work autonomously as well as in a team environment
• Ability to prioritize when under pressure

• This is a senior position and the ideal candidate will have a mix of technical and functional expertise. Technical familiarity with enterprise level ETRM packages is expected.
• Work closely with the Product Owner and Business Analysts for understanding the system’s functional and non-functional requirements.
• Coordinate release and sprint planning
• Perform Taking part in task estimation
• Implementation & review the RightAngle custom components.
• Help team to resolve both technical problems & functional issues
• Code Optimization and performing components tests/Integration test

• 8-10 years of experience on .NET/C# (framework 4.X or Core) and SQL Server
• 3-4 years of must have experience on design and development of RightAngle (S15 and above) customizations
  • .NET and PowerBuilder jobs
  • .NET Business Rules
  • Editable .NET & PowerBuilder reports
  • Deal templates
  • PowerBuilder Data window changes
  • Document templates
  • Contract/Invoice templates in PowerBuilder
  • Developing data interfaces into and out of RightAngle using T-SQL, SSIS, and C#
• Deep understanding of relational data modeling concepts and RightAngle data model
• Deep understanding of RightAngle functional modules
  • Deal life cycle (Physical and Financial deals)
  • Contracts
  • Exchange flow
  • Mark to Market and Risk Exposure
  • All Physical and financial instruments
  • Accounting & Invoicing
  • Reference and Configuration data setup
• Experience on working on Agile projects
• Good understanding of Azure DevOps
• Experienced in creating end to end CI/CD pipelines as code using Azure DevOps/Jenkins
• Good verbal and written communications
• Experience on working with teams in multiple geographic locations
• Python
• Docker containers
• Azure SQL, NoSQL databases
• .NET REST APIs
• SAFe certified
• Experience in the midstream Oil & Gas industry

• Document all ongoing work efforts
• Keep calendar and tickets updated
• Respond in a timely matter and follow-up to assure customer satisfaction
• Communicate and leverage team and outsourced resources when possible
• Provide expert engineering and support in Microsoft networked environments Personal Attributes Required To Succeed
• Conservative, risk mitigation mindset
• Attention to detail and quality of work
• Good at time-planning and organizational skills
• Passion for customer service and follow through
• Ability to multi-task and handle “chaos” effectively
• Integrity, passion & strong desire to achieve and succeed
• Willingness to work varied hours to meet client’s schedule
• Resourcefulness when confronted with unforeseen dilemmas
• Excellent communication with technical and non-technical people Perseverance--an unwillingness to give up, even when discouraged

• Desktops
• Microsoft Cloud – O365
• Microsoft Windows Server
  • Administration
• Advanced troubleshooting
  • Server Virtualization / Hyper-V / VMware
  • Server File and image based backup and recovery
  • planning and implementing server installation and migration projects
• Back-up and Disaster Recovery (Datto) Setup, Support and Recovery
• Cloud Server Configuration Management, Migration and Administration
• Cloud File Synchronization, Configuration, Migration and Administration
• Firewalls (SonicWall), VPN Configuration Management and Security Administration

• Identify and realize business outcomes using the most suitable and effective project management approach, methods, processes, and tools to ensure a high degree of delivery and solution quality
• Enact lasting changes to the client’s ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered at each milestone and can effectively coach the client through these stages as and when required.
• Guide internal leaders and external senior stakeholders on program delivery methods ceremonies and protocols to streamline and structure workflow to deliver timely results
• Be a key enabler for teams and individuals alike – someone who can foster a collective mindset of self-organization and close collaboration with the other disciplines and the client (a “one team” approach). This will mean the individual will be responsible for the ceremonies and supporting relevant processes, focussed around best practice Agile Delivery and Lean UX. They will also require the ability to refine or change working processes to suit the project outcomes and/or the team’s ways of working.
• Critical that they are equally adept at working with Design Teams as wells as POs, Senior Client members and Engineering/Tech teams.
• Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations and achieving established goals
• Lead teams to successfully deliver customer experience and engineering solutions leading to client business value
• Support clients’ business objectives by delivering experience and engineering solutions, including experience management, eCommerce, customer data, cloud, and microservice platforms
• Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across workstreams
• Optimize delivery within a project or program through insights and mitigation strategies for project risk management
• Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue, and margins, etc. to support account health and account-level planning within the industry vertical
• Help manage day-to-day operations of multiple work streams for the experience team
• Help understand business needs, bridge the gap between experience, product, and dev team
• Ensures alignment across disciplines and run sync and retro meetings
• Help implement and optimize process
• Create and manage Kanban board

• Technical project management with experience with CMS, eCommerce and DevOps
• Experience working with both in Waterfall and Agile / Scrum
• Fluent in Confluence/JIRA
• Managing India / offshore development teams
• Experience with the following platforms would be preferred but not required:
  • Adobe
  • Hybris (SAP-C)
  • AWS
  • Azure

• You know and understand the legacy monolithic architecture and how to convert to a more modern API based architectures that are highlight scabble, easy to use and flexible to support many third-party ecosystems.
• Lead projects within architecture. Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features
• Facilitate technical workshop sessions/discussions with medium to large teams to drive alignment on the technology architecture and solutions
• Drive Proof of Concept (POC) and Proof of Technology (POT) evaluation on interoperable technology platforms
• Use Apigee recommended best practices, recommend solutions with strong security mechanisms and highly scalable and reliable architecture models
• Support multiple Agile Scrum teams with planning, roadmapping, scoping and creation of technical solutions for the new product capabilities, through to continuous delivery to production.
• Liaise with India team and clients for resolving technical dependencies, issues, and risks during the implementation phase
• Demonstrate broad solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change.
• You will provide technical leadership and are quick to establish and leverage relationships to deliver excellent results.

• Bachelor’s Degree in Computer Science or equivalent experience
• At least 8 years of experience in technology consulting, enterprise solution architecture, API strategy and modernization of API ecosystem.
• Experience in defining roadmap of API ecosystem and API product comparison/fitment matrix for the large enterprises
• Good understanding and experience with large eCommerce marketplaces (like eBay, amazon, shopify, etsy, stamps.com etc) and eCommerce webstores.
• At least 4 years of experience in Enterprise Integration/Middleware Solutions, API Management in building solutions and architectural frameworks.
• At least 2 years of experience in API Development and Strategy
• Extensive project experience with designing and implementing APIs using Apigee Edge
• At least 2 years of experience in implementing API Security and Access Control (OAuth/SAML, Web SSO, SSL etc.)
• Knowledge of API best practices and performance tuning
• API Analytics - generation of custom reports and integration with external tools like Splunk
• Developer portal setup and customization, self-service partner enablement for APIs
• Knowledge of build and deployment methodologies with Apigee across environments
• Experience in API Administration and Session Management best practices
• Strong knowledge of Apigee component architecture and implementation configurations
• Experience setting up Apigee Edge environments and configuring various components
• High availability, load balancing and failover configurations with Apigee
• API Support and experience in supporting the Apigee environments and APIs across environments and Knowledge of API governance processes including DevOps/CI/CD
• Knowledge of health checks and monitoring procedures for Apigee components & APIs
• Knowledge of other API Management tools and experience in product comparisons with respect to business and technology requirement matrix
• Prior experience of API integration with large eCommerce marketplaces (like eBay, amazon, shopify, etsy, stamps.com etc) and eCommerce webstores.
• Knowledge of the logistics ecosystem in the eCommerce marketplaces.
• Experience with Payment, Billing enterprise systems and integrations via APIs
• API monetization strategy and knowledge of various models of monetization.

• As a frontend developer you will be a key member on a talented team that delivers Product. Currently our main offering is a Progressive Web App (PWA) and is developed for both desktop and mobile. You’ll work shoulder-to-shoulder across functional areas of the company and your feedback and perspective will help contribute to a product our customers truly love.
• Build features, bash bugs, and contribute to an ever evolving suite of engineering tools, methodologies, and systems.
• Collaborate with the entire product team (backend engineering, quality assurance, and ux design) to scope, manage, and deliver product
• Be comfortable working across our entire stack (frontend in Aurelia; backend in NodeJS)

• Proven track record building high quality web applications
• Strong understanding of HTML, CSS, and JavaScript
• Strong understanding of fundamental technologies of the web and browser
• Comfort working independently in a fast-paced, changing, and loosely-structured environment
• 6+ years of relevant industry experience
• Bachelor's Degree in Computer Science or related field
• Experience using a user centered design process and iterative prototyping
• Experience working in a modern and progressive frontend stack (JS, TypeScript, Web Components, PWAs, State management, Snowpack, Cypress)
• Experience creating and maintaining UI and design systems
• Strong project management skills
• Ability to mentor and develop junior developers through code reviews and 1:1 mentorship
• Willing to embrace challenges and changes with a positive attitude
• A demonstrated interest in sustainability or circular economy (e.g., coursework, work or internship experience, involvement in student groups)

• You will work within a tightly-knit product and engineering team to build software that promotes reuse and sustainability.
• You will build backend services to facilitate web-based applications and other core offerings.
• You will use the breadth of your software engineering expertise to implement pragmatic solutions designing and implementing APIs.
• You will work with SQL and NoSQL databases, such as PostgreSQL and DynamoDB, and messaging/streaming platforms, such as Kafka.
• You will optimize performance and devise optimal solutions across all layers of our stack, including, but not limited to: application, infrastructure, and networking.
• You will work with SRE/s to support the entire software development life cycle across all our core offerings.
• You will be a leader and valuable participant in design reviews, code reviews, and discussions around application architecture.
• You will conceive and build internal tooling to improve workflows across the entire company.
• You will work on an exceptional team that is passionate about our product, about crafting elegant solutions, and protecting our planet.

• You have 5+ years of experience working as a Software Engineer.
• You are proficient in working with data structures and algorithms.
• You have extensive experience with RESTful APIs and have had exposure to at least one alternative technology such as gRPC or GraphQL.
• You have had extensive exposure to web-based backend application development and have worked deeply with microservice and/or service-oriented architectures.
• You are proficient in one or more of the following languages:
  • Javascript/Typescript
  • Java/Kotlin
  • Go
  • C/C++
  • Rust, or any other modern, statically-typed languages. (Our current stack is Typescript and Node.js but interest or experience with Kotlin is a huge plus).
• You have strong working knowledge of Linux.
• You have experience working with one or more of the following:
  • Kubernetes
  • AWS ECS
  • AWS Fargate
  • Docker, and/or any other container and orchestration technologies.
• You have extensive experience with one or more AWS services, with exposure to GCP and/or Azure a huge plus.
• You have experience with Kafka, NATs, and/or any other distributed streaming technologies.
• You have experience with ElasticSearch or other adjacent technologies.
• You have strong knowledge of relational databases, such as PostgreSQL, and exposure to one or more NoSQL databases.
• You have an inherent curiosity and a deep desire to develop a profound understanding of the tools you work with and to teach those around you.

• Work with Product Management to identify, scope, and roadmap upcoming Android features and platform work
• Collaborate with UX design and research to identify and implement features and enhancements that solve customer's use cases
• Improve the team's tooling and processes that increase code quality and developer happiness
• Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering standard methodologies
• Be a unifying force connecting people and motivating others to do their best

• Designing and implementing a pub-sub messaging service for the Finance team to accurately recognize revenue.
• Analyzing performance bottlenecks in generating device configurations for customers with many 1000s of devices and re architecting this code to be scalable.
• Architect, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.
• Improve and scale backend jobs that run against every network across our cloud.
• Build systems that process raw data and create intuitive and interesting insights.

• Have 5+ years of experience writing professional production code
• Have 3+ years of experience in web backend technologies, like Ruby on Rails
• Can implement good database design in a relational database (we use Postgres).
• Have experience working cross-functionally with teams such as finance and operations
• Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.
• Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.
• Experience or interest in networking
• Experience building cloud-based infrastructure and services (e.g. web applications).

• Manage a queue of incidents and requests related to network technologies
• Engage carriers and vendors in response to telecommunications outages
• Use remote access tools to access network systems at customer sites
• Respond to incidents of varying priority and difficulty initiated by customers
• Respond to alerts of varying priority and difficulty generated by monitoring systems
• Fulfill moderate to complex requests and changes
• Participate in a 1-week on-call rotation once every 6-8 weeks
• Occasional work outside of business hours as required by customer
• Occasional regional on-site work as required by customers
• Participate in team meetings and activities
• Create a sense of camaraderie within the team
• Other duties as assigned

• 5+ years’ experience with network design, configuration, and/or maintenance activities. Strong network troubleshooting skills are required.
• Technical experience in the following areas is required:
• Strong experience with Cisco network solutions is preferred
• Security and Firewall configuration and management experience
• VPN technologies including IPSec and SSL on Cisco ASA and IOS
• Network routing and switching (BGP, OSPF, EIGRP, RIP, HSRP)
• Physical layer troubleshooting, including T1/PRI, T3, and Ethernet
• Knowledge of the networking requirements of VoIP, Video, QoS
• Cisco Nexus skills including VPC
• Cisco Wireless infrastructure skills
• Cisco Firepower and ISE experience a plus
• Network Virtualization skills including Cisco MDS, 1000V a plus
• CCNP Routeswitch, Security, Enterprise; or equivalent experience required
• Demonstrable experience with Palo Alto, F5, Meraki, Aruba or other non-Cisco platforms a plus
• In addition, the ideal candidate will have the following skills and/or experience:
• Good communication and customer facing skills
• Experience self-managing a ticket queue, working on multiple issues at once, while providing regular updates to customers and co-workers
• Strong troubleshooting/problem solving skills
• Team-oriented helpful attitude; willingness to teach and learn from others
• A strong focus on attention to detail and excellence of delivery
• Willingness to learn complimentary technologies and further professional development
• Ability to follow documented procedures, ensuring compliance with customer requirements and change control procedures
• Strong documentation skills, knowledge of Visio, and ability to create diagrams and documentation to drive efficiency of operations
• Technical screening questions and a hands-on laboratory examination will be required as part of the interview process.
• Meet customer SLA requirements
• Meet productivity requirements (mean time to close)
• Meet customer satisfaction requirements (95% or above)
• Timely escalation of issues to team lead
• Maintain certifications and professional development plans

• Cultivate and grow client business; drive thought leadership and be the champion for customer insights and strategy with clients and internal teams
• Provide senior-level consulting, planning, and leadership of experience strategy projects
• Articulate and frame a client’s business problem and the business value of recommendations, initiatives, solutions and/or phases of a strategic roadmap
• Define the value web/ecosystem which best frames client problems and opportunities from the perspective of customers/partners
• Leverage a breadth of experience in business strategy, customer insight, market insight, product and/or service design and technology into actionable experience strategy and execution that will delight and serve customers
• Advocate customers and the "experience" in conversations with cross-disciplinary teams, company leaders and analysts to grow the influence of experience thinking
• Participate in developing new business, identify organic growth opportunities within projects and existing client relationships
• Synthesize information quickly, and apply this deftly through a combination of wisdom, foresight, and experience
• Facilitate meetings, working sessions and workshops with sensitivity to client and team needs
• Ability to show the traceability and clear shaping of observations into actionable insights and implications for our clients
• Adaptability to lead strategic engagements that involve shaping a customer experience strategy through the deep analysis and understanding of generative research as well as ‘lean’ or hypothesis led approaches that use the principles of design thinking to build strategies through continuous prototyping and refinement of a value proposition
• Manage key tracks of work (including other individuals) in accordance with established budget, work plans and quality standards while demonstrating measurable value and ROI and satisfaction for the client
• Collaborate with clients and internal partners to generate ideas, products and strategies that utilize innovative technology, emerging channels-web, mobile, chat, kiosk, etc. - to compliment traditional channels
• Contribute to thought leadership internally within the global Strategy & Consulting capability

• Education: Bachelor’s degree required, or equivalent military experience. Master’s degree in marketing, business, social science or other relevant graduate degree is preferred
• 10+ years of account and strategy experience with deep digital focus and expertise; 6+ years of leadership experience
• Experience working with global Tier 1 brands and clients across different categories
• Experience in Travel & Hospitality, either at a leading agency or consulting firm
• Led diverse teams of 5 or more people in dynamic and fast-paced and globally diverse environments
• Expertise in disciplines of Digital strategy; research a plus
• Highly proficient at experience modeling techniques; mapping the customer experience across their end-to-end journey and identifying critical moments that drive value to both the customer and the business
• Ability to inspire innovation and great work; oversee project implementation. Adopt a variety of approaches from ‘design-thinking’ to ‘lean-startup’ or ‘hunt-based’ methods.
• Comfortable working with creative colleagues to explore concepts and steward the clear direction of ‘experience prototypes’ to both learn via customer validation research and to inform the prioritization of a roadmap or Minimal Viable Product.
• Comfortable working with technology concepts to ensure ideas and strategic thinking is executed in a meaningful way to deliver value, understanding and depth in engineering required with proven ability to handle large-scale, complex systems projects
• Must be able to articulate strategies and thinking clearly through exceptional oral and written communication skills; good presenter and great listener
• Successful record of developing relationships with clients, colleagues and partners
• Successful record of contributing to business development and revenue generation
• A self-starter with an entrepreneurial spirit with vision and leadership to help facilitate change within a team and the industry

• Scale infrastructure to multiple data centers
• Hone our automated deployment pipeline
• Optimize database usage
• Improve proactive monitoring & alerting
• Solve challenging problems in the areas of security, blockchain technology and more

• BS degree in Computer Science, Engineering or equivalent experience
• 10+ years managing infrastructure in both large and small organizations
• Comfortable working on the command line with standard Unix tools
• 2+ years operational experience with Ansible
• Experience with Prometheus, Grafana, Java services
• Comfortable deploying across cloud providers and specialized bare metal
• Java 11, Spring Boot programming experience
• Experience with Cassandra, Postgres, Redis, Kafka, Zookeeper
• Experience with log aggregation services like Datadog, Elk, Sumologic, etc.
• Security or cryptocurrency experience

• Review system documentation and interview IT system owners to document the system functionality, the data model of data processed by the system, interfaces into and out of the system
• Document data flows between systems
• Document system dependencies on other system and technical environment
• Work with other team members to assess the effort required to migrate a system
• Work with a prioritization framework to rank systems in order of priority for migration
• Work with the project manager, business analyst and project technical architect to create a detailed migration plan

• Bachelor's degree or related experience
• 4+ years’ experience working in that role
• Experience working in an IT environment
• Understanding technical system documentation and design documents
• Ability to understand system architecture diagrams, both logical and physical
• Experience documenting system functionality
• Experience documenting data models
• Experience working with Microsoft Office applications: Excel, Word and Powerpoint
• Ability to work and communicate with clients, I.e. interviewing them, planning meetings and following thru conversations
• Ability to work with a team and collaborate on tasks
• Previous data-related projects preferred
• Language skills: fluent in Japanese, written and oral; fluent in English, written and oral

• Lead cross-functional teams to execute on project tasks and manage timelines, budgets, resources, risks, interdependencies, and project objectives.
• Follows established project management practices; including management of scope, requirements, issues, and risks.
• Directs and coordinates responsibilities and scope of authority to team members.
• Troubleshoots problems associated with coordination, development, or design of projects.
• Escalates issues when critical risks arise and maintains pulse with project activities to ensure progress.
• Monitor and prepare status reports on project deliverables and any deviation from project plan.
• Advises on the right level of governance by project and program.
• Establish and maintain positive relationships with stakeholders and team members.
• Work with other team members to assess the effort required to migrate a system
• Work with a prioritization framework to rank systems in order of priority for migration
• Work with the project business analyst, systems analyst and project technical architect to create a detailed migration plan

• Bachelor's degree or related experience
• 5+ years of progressive, broad-based project experience.
• 3+ years working in a client-facing project management role.
• Ability to prioritize and balance multiple competing priorities
• Success with oral and written communications/presentations, influence and persuasion, results orientation, facilitation, and teamwork skills.
• Proficiency with MS Project, MS Visio, Excel, and PowerPoint.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Previous data-related projects preferred
• Language skills: fluent in Japanese, written and oral; fluent in English, written and oral

• Interview IT system owners and business users to document the system high-level functionality, the data entities processed by the system, high-level flow between systems and business value of the system.
• Work with other team members to assess the effort required to migrate a system
• Work with a prioritization framework to rank systems in order of priority for migration
• Work with the project manager, systems analyst and project technical architect to create a detailed migration plan

• Bachelor's degree or related experience
• 4+ years’ experience working in that role
• Experience working in an IT environment and understanding basic system documentation
• Experience documenting system functionality
• Experience documenting high-level data models
• Experience working with Microsoft Office applications: Excel, Word and PowerPoint
• Ability to work and communicate with clients, I.e. interviewing them, planning meetings and following thru conversations
• Ability to work with a team and collaborate on tasks
• Previous data-related projects preferred
• Language skills: fluent in Japanese, written and oral; fluent in English, written and oral

• Provides hands-on technical support to lab based users relative to scientific lab software, lab devices and device/PC interfaces
• Answers, evaluates, and prioritizes service requests received via help desk, telephone and in-person
• Ensures timely resolution of user issues by assigning an appropriate priority and resolution goal
• Performs diagnostics to collect information to determine source of error
• Isolates performance issues to determine cause of hardware malfunctions such as hard drive, printer, cables or telephone
• Resolves printing issues and network connectivity issues.
• Troubleshoots hardware and software issues and identifies and resolves hardware and software application problems
• Contacts software and hardware vendors via voice or online systems to research issues and determine and implement recommended solutions
• Analyzes and corrects issues using documented procedures and available tools as well as personal knowledge and skills and recommended solutions
• Brainstorms with team members to resolve more complex issues and escalates difficult issues to IT Manager
• Performs imaging setup for standard desktop applications
• Performs daily checks to verify system availability
• Participates in creation and maintenance of IT standards and procedures
• Tests and deploys new software, procedures, installation, conversion and upgrade activities
• Infrequent travel to other sites may be required.
• Regularly interacts with employees and vendors

• 5 + years experience in a technical support role
• Experience supporting scientific, lab-based end users is required
• Experience supporting laboratory software and device interfaces
• Experience with help desk ticketing software, hardware and software upgrades, hardware and software troubleshooting
• Experience providing formal/informal technical training is required
• Experience with Microsoft Office 2010 / 2013 / 2016 / 2019 and Office for Mac 2011 / 2016 / 2019 and Office 365 is required
• Experience with Windows 7, 8.1 & 10 is required
• Experience with Mac 10.x is required
• Experience with Android, iOS, and Windows Mobile devices is a plus
• Active Directory and Exchange environment experience is a plus
• Experience with the following software and device interfaces:
• CTL
• FLOWJO
• PerkinElmer
• IMS/BSI Systems
• MSD-Mesoscale
• Rees Scientific Freezer Monitoring
• Codesoft Barcode Labeling
• Bartender Barcode Software
• Q-Pules Quality Management Software
• Must be able to troubleshoot lab-based issues, remote issues and support offsite users
• Ability to effectively communicate with both technical and non-technical individuals
• Ability to read and interpret documents, operating/maintenance instructions andprocedure manuals
• Ability to perform light to medium physical work of lifting up to 50 pounds
• Knowledge of Sharepoint or other portal products is a plus
• Knowledge of Teams and Teams phones is a plus
• Reudementary network knowledge is a plus
• Knowledge of VPN is required.
• Knowledge of network shares, namespaces and mapped drives is required
• Knowledge of encryption is a plus
• problem-solving, detail oriented, communication skills (verbal and written), multi-tasking, analytical skills, patience, and flexibility

• Generating new sales pipeline with prospective clients in North America
• Generating Pipeline and meeting Sales Quotas.
• Leading qualification meetings with clients to identify relevance for potential partnerships
• Communicating our use-case, technology, and features to prospective customers whilst understanding their requirements
• Mapping out target accounts and identifying the best approaches to initiate contact with relevant stakeholders within the organization.
• Establishing strong client relations with customer´s key decision-makers

• 2+ years of proven success as SDR/BDR/Inside Sales for enterprise accounts in B2B SaaS Tech companies.
• Experience in generating robust sales pipeline with outbound leads
• Customer-facing experience with strong written verbal communication skills
• A self-starter who has demonstrated success in prospecting and beating quota
• Experience with CRM and Sales tools
• Experience working in a dynamic time-sensitive environment
• High level of technical solution expertise
• Independent, highly organized, strong self-discipline
• Experience in the logistics delivery field– Big advantage
• Native English speaker. Additional languages- an advantage

• Design and develop an automation testing framework
• Implement a compressive regression and Continuous Integration (CI) test suite
• Review test cases to assess technical risk and compliance
• Assist in reproducing defects and performing a test gap analysis

• BS in Computer Science or another STEM-related field
• 5+ years of experience in test automation within a financial services environment required; experience testing a full-stack trading platform highly preferred
• Demonstrated experience creating and implementing a state-of-the-art testing framework required
• Proven experience in test plan design and execution required
• Proficient in stress and performance testing methodologies and common testing libraries/frameworks required
• Experience with modern C++ standards and proven experience with C++14/17 required
• Strong programming experience in Python required
• Experience with Network programming (TCP/UDP, Multi-cast, etc.) and IPC
• Experience with FIX and other exchange APIs
• Experience building exchange API simulators
• Experience with BDD/TDD processes
• Self-motivated with strong analytical and creative problem-solving skills and results-oriented nature
• Ability to work successfully in a collaborative environment
• Strong ability to reverse engineer causes of defects and implement solutions

• Build, manage and execute a joint marketing plan with regional and top tier partners
• Manage MDF funds to maximize lead generation potential
• Solicit partner participation in field marketing events, public relations outreach and analyst communications as needed
• Coordinate call blitz campaigns with partners
• Facilitate & manage partner driven events
• Manage all partner marketing contribution to revenue reporting
• Act as primary marketing liaison to partner team to coordinate partner adoption of the portal, marketing programs, certification branding

• Help sales and channel team achieve top line revenue goals with a priority in year one for North America operations
• Support of the evolution, identification, and distribution of the global partner build of materials
• Assist in managing the marketing demands of the relationships of a diverse set of channel and technology partners
• Understand partners’ goals and objectives and what drives them to success
• Work closely with field marketing to leverage their efforts
• Develop joint go-to-market activities with all assigned partners
• Participate in regularly scheduled executive quarterly reviews with all partners
• Cultivate relationships within all levels of the partner organization

• Partner Relationship Management experience
• Demonstrable ability to think creatively, yet practically
• Highly developed communication and interpersonal skills
• Strong organizational and listening skills
• Strong business and financial acumen
• Detailed, disciplined and well organized
• Demonstrable ability to inspire, lead and mentor
• Global vendor experience, including alliance and distribution
• Revenue focussed

• Responsible for gathering the research and data needed to formulate tactical plan development and recommendation for client delivery with oversight from Associate Media Director
• Ultimate oversight for all day to day ecommerce budget and billing activity (pacing, billing management, accuracy of budgets vs. Strategy flowcharts)
• Responsible for presenting recommendations, soliciting feedback and directing analyst to apply client feedback to campaigns
• Actively contribute to account strategy, including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments.
• Upon campaign approval, responsible for QA of budgets
• Review paperwork necessary for purchase authorization and ensure vendor counter signature is received
• Primary party responsible for QA of all campaign components prior to launch (dayparting, bids, budget, targeting parameters, correct creative)
• Responsible for recommending campaign adjustments based on performance trends
• Responsible for client communication of performance and competitive landscape
• Development and recommendation of optimizations and/or testing plans (e.g. new vendors, new targeting segments, new types of creative to test, new flighting strategy, test & learn agenda)
• Responsible for campaign reporting and developing strategic insights with clear actionable items
• Responsible for building clear, concise and cohesive quantitative analyses inclusive of strong data visualization
• Lead client status and reporting calls, including presentation of reporting
• Primary contact for resolving all billing discrepancies in partnership with client strategy and billing reconciliation team
• Mastery of all relevant tools for reporting, analytics and competitive analysis
• Lead client relationship with day to day contact and partner agencies (where applicable) by ensuring a seamless communication process
• Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal
• Maintain professional, productive rapport with sales representatives/media vendors
• Demonstrate creativity and agility when problem solving prior to elevation to Associate Director
• Partner with Associate Media Director to ensure upcoming deliverables are being proactively addressed
• Timely delivery of all work is required
• Successful completion of training programs and requisite certification

• Provide direction to analyst on how to build a new campaign across all ecommerce tactics and platforms; review and package for delivery to client including full QA
• Serve as lead for training of new Ecommerce Analysts and be a resource for ad hoc questions
• Work closely with Analyst to establish priorities and manage workload
• Provide direction to Analyst for purposes of campaign structure, budget, and targeting development. Responsible for final QA before delivery to client and launch
• Responsible for Analyst’s management of campaign budgets, pacing and campaign adjustments

• Bachelor’s Degree required, concentration in business, marketing, or advertising preferred
• 3+ years of hands-on account management experience in online advertising with a focus on e-commerce
• In-depth experience with Google PLAs and/or Amazon AMS is a must
• Knowledge of activation & optimization techniques across Shopping and ecommerce platforms a must
• Deep knowledge of ad serving platforms and online analytic solutions
• 1+ years of demonstrated success in managing and leading people
• Knowledge of statistical methods and testing methodology preferred
• Knowledge of shopper media is a plus

• Responsible for gathering the research and data needed to formulate strategic plans that will grow client business
• Key lead for client conversations, acts as bridge between media and shopper team/agency for streamlining omni-channel strategies with key retail partners
• Responsible for presenting strategic recommendations, soliciting feedback and ensuring team is able to execute on strategy to effectively hit goals
• Reports to VP Commerce Practice lead, but acts as key day-to-day account lead over team
• Actively contribute to account strategy, including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments.
• Develop skills by participating in ongoing training, workshops, etc.
• Support in any new business pitches and related work as required
• Mastery of all relevant tools for reporting, analytics and competitive analysis
• Lead client relationship with day to day contact and partner agencies (where applicable) by ensuring a seamless communication process
• Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal
• Maintain professional, productive rapport with sales representatives/media vendors

• Bachelor’s Degree required, concentration in business, marketing, or advertising preferred
• Strong Understanding of ecommerce landscape
• 5+ years of hands-on account management experience in online advertising with a focus on e-commerce
• In-depth experience with Amazon and Walmart is a must
• Knowledge of activation & optimization techniques across Retailer Media and ecommerce platforms a must
• Deep knowledge of ad serving platforms and online analytic solutions
• 3+ years of demonstrated success in managing and leading people
• Knowledge of shopper media is a plus
• Experience in ecommerce marketing for both brand-building and direct response initiatives
• Proven ability to lead and manage teams
• Technically strong quantitative skills, including analytical abilities and math proficiency
• Demonstrated critical thinking and problem solving abilities
• Solid verbal and written communication skills, with polished presentations skills a must
• Ability to work successfully with teams on multiple projects under tight deadlines
• Desire to work in an industry which is constantly evolving and presenting new and unique challenges
• Ability to sell ideas clearly and deliver value

• Collaborate with product/engineering and business teams to conceptualize, shape, and iterate on product features.
• Develop scenarios, task flows, and wireframes to communicate detailed interaction behaviors and design strategies.
• Utilize rapid prototyping to design, create, test, and iterate on prototypes throughout the user-centered design process.
• Utilize appropriate user research methods to understand user needs and validate design solutions.
• Help champion user voice and user-centered design principles within the company.
• Facilitate and lead design and brainstorming sessions with cross-functional teams.
• Prioritize projects and handle multiple tasks efficiently.
• Provide input to continually improve the creative process and our design system.
• Be a thought partner in designing OKRs, roadmaps, and metrics that inform our product strategy and execution.

• 3-5 years of experience in product design, UX design, or a related subject.
• A product/UX design portfolio showcasing prior work.
• Comfort with standard design and digital prototyping tools such as Adobe XD, Sketch, Figma, etc.
• Comfort working independently in a fast-paced, changing, and loosely-structured environment.
• Experience with web design and comfort with HTML and CSS.
• Experience with UX research and a strong understanding of how to appropriately utilize different methods within the design and development lifecycle.
• A demonstrated interest in sustainability or circular economy (e.g., coursework, work or internship experience, involvement in student groups).
• Experience in start-ups & high-paced environments.

• Articulate and frame a client’s customer and business problems, and the mutual value of recommendations, initiative, solutions and phases of strategic roadmap
• Leverage a breadth of experience in product innovation, service design thinking and customer research, supported by business strategy and technology into integrated and actionable strategy and execution that will delight and service customers, bridging strategy concepts to designed products and services
• Collaborator with clients and internal partners to generate strategies and value propositions that utilize innovative technology and emerging channels—web, mobile, social, chat, voice, etc—to compliment traditional modes of service
• Synthesize information quickly and apply this deftly through a combination of foresight experience, and agility
• Facilitate meetings and workshops with sensitivity to client and team needs
• Ability to show the traceability and clear shaping of research, data and observations into actionable insights, implications, and initiatives for our clients
• Help plan, estimates, and manage a track of work (including other individuals) in accordance with budget, deliverables and quality standards while demonstrating measurable value and satisfaction for the client
• Help to grow the business-both in the strategy capability and in support of industry go-to-market teams, being the champion for customer, marketing, and technology insights and strategy with clients and internal teams
• As part of career growth, contribute to thought leadership internally in the form of practice development with the global Strategy & Consulting capability group participate in the development and ongoing improvement of industry propositions and capability services through presentations and publishing

• Experience working with globally recognized and clients across different categories, or notable, exceptional work with mid-sized organizations
• Experience with a range of customer experience strategy approaches, e.g customer research and modeling, service esign, new product innovation and value proposition development, prioritization, methods, business case development, road-mapping, etc
• Highly proficient with experience modeling techniques and/or service design; mapping the customer experience across their end—t-end journey and identifying critical moments that drive value to both the customer and the business
• Experience bridging “digital” and non-digital products and services
• Led diverse project/product teams (or tracks within teams) un dynamic and fast-paced and globally diverse environments
• Proven experience working and feeling comfortable in multi-disciplinary team environment of strategists, design, engineers, product managers and clients
• Strong attention to detail and ability to partner with clients and internal teams
• Must be able to articulate strategies, concepts, initiatives, and roadmaps clearly through exceptional oral and written communication skills, good presenter and great listener
• Willingness to contribute and to new business development and revenue generation

• Help develop and maintain our Java based automated trading platform

• 2+ years experience in a front-office trading environment building low-latency systems using Core Java or C++
• Network Programming
• Unix/Linux development
• Experience with exchange connectivity or order management.
• Experience with some subset of: Market Data, Order Management System, order entry, OMS, FIX, Algo Trading, Smart Router, SOR, DMA, OMS, and ITCH.
• If candidate is from a Java background, then strong "Core Java" development skills
• Computer science degree with 2-4 years of relevant work experience.

• Developing the tools by which our customers configure and monitor network devices all over the world.
• Collaborate with firmware engineers to design, plan, and build new core product features for our customers.
• With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.
• Responsible for crafting and building some of the high impact technology projects.
• Involved in resolving some of the complex scale-related problems
• Accountable for the stability of our product with a high customer focus.
• Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.

• Have 5+ years of experience writing professional production code
• Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks
• Have 3+ years of experience in web backend technologies, like Ruby on Rails
• Can implement good database design in a relational database (we use Postgres).
• Have experience with customer-centric design
• Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.
• Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.
• Experience or interest in networking
• Experience building cloud-based infrastructure and services (e.g. web applications).

• Develop tools for customers to configure and monitor networking devices all over the world.
• Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.
• Solve challenging scaling problems to ensure a seamless user experience and high uptime.
• Identify and solve performance bottlenecks in our web application.
• Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.
• Be a unifying force connecting people and motivating others to do their best.

• Have 7+ years of experience writing professional production code and tests.
• 3+ years of experience in building rich web UIs with React (and Redux).
• 3+ years of experience in web backend technologies, like Ruby on Rails or Go.
• Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.
• Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.
• Are a strong leading individual contributor and want to grow into a tech lead role.
• Are passionate about what you do and ignite people around you.
• Experience with Ruby on Rails, React, and Postgres.
• Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).
• Have working knowledge of network protocols used on both local and wide-area networks.

• Automation and management of AWS cloud-based production system
• Ensuring availability, performance and scalability of AWS production systems
• Evaluation of new technology alternatives and vendor products
• System troubleshooting and problem resolution across various application domains
• Provision of critical system security by leveraging best practices for cloud security
• Providing recommendations for architecture and process improvements
• Definition and deployment of systems for metrics, logging, and monitoring
• Utilizing and managing right automation tools for different operational processes
• Bring a positive, can-do attitude and be a team-player

• 5+ years of experience in the design, implementation, maintenance and management of cloud infrastructure (Linux/Docker/Kubernetes/Microservices)
• Hands on experience using broad range of AWS services including IAM, EC2 and EKS
• Hands on experience developing Infrastructure as Code using tools like Terraform
• Hands on experience using and automating tools for logging/monitoring
• In-depth experience with CI/CD pipelines
• Understanding of cloud security best practices
• Well versed in container technologies and networking
• Strong programming background, Python preferred
• Strong analytical and debugging skills
• BS/MS degree in Computer Science or related field

• Develop the tools for customers to configure and monitor network devices all over the world
• Collaborate with firmware engineers to design, plan and build new core product features for our customers
• With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world
• Responsible for crafting and building some of the high impact technology projects
• Involved in resolving some of the complex scale-related problems
• Share and broaden your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies

• Have a BA/BS in EE or CS or a related technical field
• Have 5+ years of experience writing professional production code
• Have 3+ years of experience in building rich web UI's, e.g. React (and Redux), Angular, Vue
• Have 3+ years of experience in web backend technologies, e.g. Ruby on Rails, Django, Nodejs, Phoenix, Go
• Can implement good database design in a relational database (we use Postgres)
• Have experience with making technical decisions informed by performance and usage metrics
• Have excellent communication and presentation skills
• Take complete ownership from conception through to production release and have the ability to influence, facilitate and work collaboratively across teams
• Would thrive in a small engineering team and are excited to solve open-ended problems across the stack
• Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a manager role
• You're passionate about what you're doing and ignite people around you
• Experience with building cloud-based infrastructure and services (e.g. web applications)
• Have working knowledge of network protocols used on both local and wide-area networks
• Experience in Software-Defined Access (SDA), Intent-based networking

Company Overview:

As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.

Position Summary: 

As a Field Service Technician, you are the face of our company. You will be responsible for the direct management of all aspects of total customer service and care with our clients. You will work independently to troubleshoot and repair a variety of high speed cash-handling equipment; tracking and management of parts/tools; and staying abreast of changes in technical and functional elements of our equipment.

While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals.

THIS JOB MIGHT BE RIGHT FOR YOU IF:

• You enjoy interacting with people and providing good customer service.
• You consider yourself mechanically inclined and a fast learner.
• You have great communication skills and can effectively convey information.
• You are conscientious.  You take the time to insure that your work is done right.
• You enjoy working with minimal supervision.  You are confident in your ability to prioritize and make critical decisions.
• You are driven and motivated to make a meaningful impact in your role.

Key Responsibilities:

• Ensure overall customer satisfaction
• Diagnose system problems and make repairs
• Keep customer apprised of progress during maintenance or a down system situation
• Document system problems and preventative maintenance in customer site log
• Gather and record machine information to monitor performance
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance
• Make recommendations for improving the service, reliability, and performance of our equipment
• Escalate difficult technical problems by seeking timely advice or assistance from technical support
• Establish preventative maintenance schedules and implement according to company specifications
• Any other job responsibilities as assigned within scope of position

Qualifications: 

• Excellent customer service and communication skill
• Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
• Logical trouble shooting skills and capability to isolate problems at PCB or component level
• Ability to effectively work with electric schematics, logic diagrams, and mechanical drawings
• Understanding of AC/DC power distribution and digital/analog circuitry
• Trained in the maintenance and repair of electro-mechanical machines
• Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred
• 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
• Hold a Valid Driver’s License

Education Level:

Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred

REQUIRED SKILLS AND COMPETENCIES

• A company van is provided and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory
• Must be able to lift up to 50 pounds without assistance
• Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
• Must be able to work at all of our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.
• Ability to work weekends and/or holidays on a rotational basis to accommodate business needs
• Must be available for on call on some weekends and 24/7 if necessary
• Occasional travel outside your assigned territory including air and overnight travel may be necessary
• Ability to accommodate limited accessibility at a job site
• Ability to work autonomously with minimal supervision

• Participate effectively and efficiently when assigned tasks in support of projects, audits, penetration tests, security assessments and disaster recovery exercises.
• Work with remote teams and technical leaders to facilitate and bring value to our growing Cybersecurity and Information Security programs.
• Support and contribute to the organization’s security programs.
• Continually develop a full understanding of our Global Network.
• Perform additional duties as assigned, Disaster Recovery testing, participate as need in the company’s risk management program, Participate in on-call rotations.
• Work cross functionally as needed to improve the security posture of the organization.
• Work with the Chief Information Security Officer (CISO) on a yearly business plan to increase security compliance.
• Assist with the coordination of annual penetration tests, completion of security questionnaires for customers, partners and RFP responses, with the collection of security controls evidence in support of certification and customer audits, participate in audits as needed
• Stays up to date and researches industry trends in vulnerability management.
• IT Security Compliance
• Assess the results of security framework tools and make recommendations based on the data results.
• Develop and implement automation process where possible to increase efficiency and accuracy.
• Perform auditing and compliance activities to ensure the established policy is being followed.
• Develop and maintain quarterly key performance indicators (KPIs) for security compliance.
• IT Systems Management
• Manage SIEM (audit and event logs), improve processes and convert feedback into logical security improvements.
• Assist creation of policies and review of output in data governance solution.
• Assist with the management of security awareness training tools and enterprise phishing campaigns.
• Assist with VMDR and Policy Compliance
• Service Desk Tickets
• Complete tickets for Issues, Errors, Questions and Suspicious Items.
• Troubleshoot and provide solutions to complex hardware/software problems.
• Support Incident Response by providing analysis of incidents and tracking them in the ticket system.
• Ensure Incident Response processes are handled efficiently in a timely manner
• Assist in developing policies pertaining to the IT Security environment

• Bachelor degree or equivalent in Computer Science, Cybersecurity, Management Information Systems, Engineering, or related technology field.
• Minimum 7 years experience cross-functional information systems disciplines
• 5+ years of experience in Cybersecurity
• 5+ years experience implementing enterprise wide information security solutions in an enterprise environment.
• Experience working in security environments held to NIST Cybersecurity frameworks, such as NIST 800-53, 800-171, CSF, etc.
• Extremely organized, and able to complete regular, recurring tasks reliably, while adjusting priorities to emerging threat activity and/or changing business needs
• Vulnerability Scanning
• Log Management and Analysis
• Security Awareness Training Tools
• Phishing Campaigns
• Identity Access Management / Privileged Access Management Systems
• Systems Patching
• Ability to effectively communicate with both technical and non-technical individuals.
• Ability to read and interpret documents, operating/maintenance instructions and procedure manuals.
• Experience creating dashboards in a SIEM. Integrate data from 3rd party systems output so it can easily convey key information.

• Ability to define and implement the team structure (roles, people, expertise), processes and tools to ensure cross-discipline thinking, acceleration and Client satisfaction and success, and is able to assist, consult or lead others in the application of a competency.
• Will have to demonstrate in-depth ability to align on key success parameters, define KPIs / OKRs and establish an outcome and value-based culture, encouraging test and learn behavior for constant innovation, and is able to assist, consult or, lead others in the application of the competency.
• Strengthen client relationships and write proposals that grow our business
• Manage integrated, multi-track projects and/or programs of multiple projects.
• Lead development and tracking of integrated project plans.
• Oversee project estimations.
• Oversee the development and tracking of integrated project plans.
• Oversee the development of project deliverables in order to meet project objectives.
• Establish processes to manage scope, risk and issues within and across multiple projects.
• Establish and maintain project communication and set project quality and performance standards.
• Ensure key project-wide roles and responsibilities are defined.
• Drive knowledge sharing and learning from project experiences.
• Establish and manage relationships with key client executives and stakeholders.
• Stay on top of current industry trends and help shape opportunities for client solutions.
• Help drive business development activities.
• Contribute to the ongoing development of the program management domain.

• 10+ years of professional experience in the Information Technology Industry
• Bachelor’s/Master’s degree (Science or Engineering preferred) or equivalent experience Program Management and stakeholder management expertise
• Experience working as a Scrum Master for a medium to large size project handling team of 10-20 people.
• Experience in Operations or Change Management roles and coordination across multiple teams
• Knowledge of various relative story sizing techniques, in-depth proficiency to apply estimation frameworks as part of a whole team exercise against a mixed backlog of items as required by the product team and is able to assist, consult, or lead others in the application of various estimation frameworks.
• Proficiency in gauging team velocity and estimate capacity for Sprints and is able to craft the Sprint objective and goals
• Extensive experience working in a consultant capacity with experience in business/data analytics and requirements elicitation for IT Development related projects
• Required experience with end-to-end product development
• Experience in delivery, ideally in ongoing operations and marketing campaigns
• In-depth understanding of the SDLC with experience supporting the development of custom applications
• Excellent analytical skills, ability to understand complex business and document requirements clearly
• Excellent Agile/Scrum methodologies
• Experience leading stand-ups and scrum meetings
• Excellent communication skills and ability to coordinate with offshore team

Key Responsibilities:

• Own the full sales cycles by employing your sales and technical knowledge to engage with customers continually through to their adoption of company’s product
• Prospect – Identify, contact, and qualify mid market opportunities in the retail space
• Maintain an accurate and robust pipeline and forecast of business opportunities
• Navigate the internal processes to quickly move qualified opportunities through the sales process
• Conduct platform walk throughs with viable prospects
• Be the voice of the customer. Partner closely with internal teams to efficiently and effectively create the best solution for your clients

Required Skills and Experience:

• 3+ years of sales experience – Inside Sales and/or BDR strongly preferred
• Bachelor’s degree
• Prior experience with SaaS – Preferably Delivery logistics platform
• A proven track record of closing deals – high volume
• A team player mentality
• A motivated and ambitious attitude
• The ability to move the conversation in a mutually beneficial direction
• The desire and ability to learn and excel in a fast paced evolving environment

• This role is typically located in our downtown Chicago office, but due to COVID-19 will be fully virtual until further notice. Once this office location has a return to work plan, the team member will be required to be on-site.

The Senior Director, Architecture is the leader of IT architecture, governance, and it's alignment with Product/Business. They co-create a holistic (process, information, application) vision with Product and Engineering leaders, and derive a technical map from Product’s business roadmap to drive a healthy and effective capability enabling the needs of the business. They lead a team of Group and Senior Architects who specialize in component capabilities within their product domain with the responsibility of choreographing how those G/S Architects interact across their domain and within their domain. They are active members/orchestrators of the governance board, peer-reviewing designs from other Engineering organizations as well as their respective product domains, proposing/ratifying standards and practices within an organization, and supporting and enabling their Architecture team to follow approved standards and practices. They also coordinate the Technical Subject Matter Experts (TSMEs) in guiding and training the organization towards key Architectural principles such as APIs, Event-Driven Architectures, or Cloud-Native architectures ensuring that there is a program for the alignment work across the entire Enterprise.

Key Responsibilities:

• Manage a team of technology experts and architects to ensure high quality and scalable code.
• Lead the Architecture practice at a high-level within Engineering and the enterprise along with Engineering leadership, Product, and Architecture Groups
• Evaluating internal Domain Architecture strategies, and IT processes and suggesting improvements
• Evaluating solution engineering, solutions architecture, talent recruiting, and enablement across the Engineering Organization
• Suggest areas of technology optimization based on business need and inefficiencies
• Ensuring the efficiency, security, and support of our organizational goals for Engineering.
• Lead the creation of architectural standards, capabilities, and governance at our company within the Engineering organization
• Provide metrics to business on the overall health of business to IT strategy alignment
• Provide metrics to the overall business on design execution and enablement across capability teams and domains
• Solution Options: Evaluates and advises on options, risks, costs versus benefits, system impacts, and technology priorities in highly complex situations
• Solution Standards: Defines, reviews and leads solution standards
• Architecture: Integrates the Capability Domain level logical and transition architectures
• Leadership: Develops and guides the performance of a team of Group/Senior Tech Leads, Enterprise Architects, and Technical SMEs. Ensures engineering staff are following architecture best practices and standards
• Training: Leads the training and development of a team of Technical SMEs and Group/Senior Architects in enabling architecture principles and patterns across the enterprise
• Communication: Communicates, champions and improves the architecture process, its outcome and ongoing results
• Domain Modelling: Consult with Architects and others during Domain Modelling exercises to ensure wider alignment between domains
• Research: Conducts technology research and evaluates if there are opportunities to mature both the capability & architecture process
• Governance Board: Participates in Governance processes. Assists senior architects and TSMEs in preparing for Governance processes when needed
• Supports EAs in Vendor Managements, Risk Analysis, and general compliance
• Responsible for all tools required for above functions

Required Skills and Experience:

• 7-10 years architecture experience
• 15+ years of technology / business experience
• Bachelor’s Degree in Computer Science (related) or equivalent experience in hands-on software design, distributed systems architectures, services-oriented styles, or cloud native
• Experience with multiple IT disciplines
• Demonstrates an understanding of the business
• Strong modeling, analytical and communication capabilities
• Demonstrates an understanding of the business
• Collaboration and consultation skills
• Can articulate & evaluate applicability of various architecture styles along with their tradeoffs
• Deep understanding of one or more business domains
• Ability to communicate across both technical and non-technical roles
• Depth of experience with cloud native development and cloud providers
• Experience in modernizing IT footprint and demonstrated ability to maintain an agile approach to IT
• Strong understanding of modern architectural and engineering approaches in infrastructure, software, and security
• Ability to traverse into the details while being able to take a step back to assess patterns

• Skilled in Java and/or Kotlin
• Have a history of writing custom views
• Able to navigate a large enterprise level project
• Knows how to use proxy, preferable Charles
• Android design patterns, industry standards, common best practices for application architecture
• Analytics and performance monitoring solutions
• Native user interface development for all sizes of screens, using platform components and custom views including animations
• Client application persistence of data using recommended platform specific technologies
• Performance tuning strategy of consumer applications
• Unit testing, automated UI testing of mobile applications
• Mobile application security
• Experience working with designers to establish asset pipelines/workflows for mobile applications; including the use of nine patch images
• Experience publishing mobile applications via enterprise channels or public app stores
• Excellent knowledge of working with dynamic data (e.g., JSON, XML) over various protocols and transfer types (e.g., REST, SOAP)
• Experience leading the performance tuning strategy of consumer applications
• Working knowledge of mobile application accessibility
• Experience working with product managers and creating technical recommendations and approaches to deliver on business requirements
• Content-management systems (traditional and/or headless)
• ORM-based data storage, SQL-style relational data, as well as non-relational persistent data storage
• Interactive user interfaces utilizing HTML, CSS, and JavaScript
• eCommerce platform experience

• Providing guidance internally to our engineers and externally to our clients regarding scheduling, expectations, and next-steps with respect to client requests and projects.
• Working directly with our clients to intake service request, track and monitor the progress of those requests, while ensuring that our team is on track and fulfilling all client requests.
• Working alongside our leadership team by coordinating with internal resources and outside vendors to meet and exceed client expectations at every opportunity.
• Answer inbound calls and emails from customers, perform initial triage, record issues into our ticketing system, and set scheduling expectations.
• Monitor and assist with problem resolution during projects, on boarding, and service calls

• Strong experience in customer service
• Experience in ticketing systems
• Entry-level technical knowledge
• Excellent communication (written and verbal)
• Strong organizational skills
• MSP experience is ideal but not a must have
• Education: Associate (Preferred) Experience: Microsoft Office: 2 years (Preferred) Customer Service: 3 years (Preferred)

• Attends all internal meetings/some external client meetings
• Support Client UAT
• Help with Client Training
• Help update documentation
• Help support in sprint planning
• Help support in test case updates

• 1-3 years of professional experience in Product Management or related roles
• Enterprise Governance program/change management experience
• Client-facing consulting experience with enterprise-level customers
• Strong communication skills
• CMS platform experience: Adobe Experience Manager
• Experience with the following:
  • Validating ticket/email requests from the client
  • Creating new tickets for the client
  • Helping direct client questions
  • Site testing (smoke testing environments, regression testing components, and production releases)
  • Review Jira tickets for adequate information

• Independently scope and design flexible team-level technical solutions and anticipate technical uncertainties.
• Guide team to improve code structure and maintainability. Garner resources required to complete their work.
• Consider the effects of their work across product, design, and engineering teams and proactively manage potential issues to advance strategic initiatives and company goals.
• Identify metrics to measure impact and support broader strategic initiatives.
• Identify team-impacting problems, suggest solutions, and drive resolution.
• Make sure that software code is correct, well-architected, secure, and maintainable.
• Manage, monitor, and operate applications
• Lead other team members in design and coding phases. Participate in code review and team design sessions. Effectively communicate complex technical issues to other product and engineering teams.
• Engage in productive dialogue involving multiple viewpoints or conflicting perspectives both inside the team and between teams.
• Liaise with UX, QE and release engineering team to ensure quality product is delivered to customers.
• Mentor junior engineers both technically and culturally.
• UI/front-end software code that is correct, well-architected, secure, and maintainable
• Unit tests, functional tests, and regression tests
• Toolchains for building, testing, CI/CD, monitoring
• Documentation related to team practices and tools

• Minimum four (4) years’ experience, 6+ preferred
• Strong knowledge of React and modern JavaScript frameworks
• In-depth understanding of JavaScript, the browser DOM, and relevant concepts
• In-depth understanding of the full mobile development lifecycle including automated testing, build processes, and related
• Understanding of progressive web apps
• Experience in custom, maintainable, scalable, and responsive front-end architecture
• Proficiency with browser-based debugging and performance testing
• Experience with CI/CD pipelines and unit tests
• Proficient understanding of code versioning tools
• Agile (Scrum) development – ability to accurately size user stories

• Architect our core Control plane to provide cutting edge features of data plane service in cloud
• Very hands-on writing beautiful code and quickly building prototypes
• Natural at writing unit tests and integrating into CI/CD
• Design highly available backend services that scales horizontally with security in mind for public cloud applications (SaaS)
• Ability to influence product requirements and architect a feasible technical solution.
• Diagnose complex customer issues and took ownership of issue resolution
• Pleasant to work with, passion for solving customer problems with a can-do attitude
• Worked on an iterative and agile software delivery process
• Collaborate closely with other cross functional engineering teams
• Deliver rock solid production ready code.
• Mentored other engineers and done code reviews

• 10+ years of experience developing backend services in distributed and cloud environments
• Experience in App Mesh architecture using Istio and Envoy is must
• Developed SaaS applications in the domain of microservices/applications, diagnostics and monitoring
• Experience in building Telemetry, Authorization and Authentication, Policy Management
• Strong backend programming skills, preferably in C++, Golang or equivalent
• Experience with scaling backend services using caching technologies such as Redis.
• Experience with services deployed in cloud-computing environments, AWS, AZURE or GCP. Kubernetes
• Networking experience is a plus

• Lead the architecture, design and development of new features for our Android app
• Contribute to requirements gathering and design of UX flows
• Work closely with a talented group of engineers
• Solve challenging problems in the areas of security, blockchain technology and more
• Maintain high standard for code quality through code reviews, unit tests and championing new process improvement initiatives
• The benefit of a company our size is that you can wear many hats. If there is something you’re interested in, don’t hesitate to speak up. You’ll probably get a chance to do it!

• BS degree in Computer Science, Engineering or equivalent experience
• 5+ years of proven software development experience
• 5+ years of Android (Kotlin) app development
• Experience with Android SDK
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Comfortable working in a team environment, working closely with engineers, product managers, designers, quality assurance and customer support teams
• A desire to learn and grow your skills
• You value your attention to detail
• Security or cryptocurrency experience
• Android (Java) app development experience
• Kotlin Multiplatform Mobile (KMM) development experience
• JNI/JNA experience
• C programming experience

• Analyze digital clickstream analytics to uncover meaningful insights
• Creating and maintain reporting dashboards in Excel and other data visualization resources
• Adept at performing basic statistical analysis, such as calculating statistical significance, distributions, etc.
• Effectively communicate complex ideas to primary client contacts, both verbally and in writing
• Identify new ideas and opportunities for analytic projects
• Working with analysts, designers and product owners to design hypotheses and ideate on test ideas
• Bringing A/B test ideas to market, monitor performance and report on results
• Has or is interested in developing skills to be a hands-on practitioner of multivariate statistical analysis (regression and simple segmentation)

• The applicant should have at least 1-2 years of work experience in a business environment, with a minimum of 12 months successfully working within an intensively client-focused model such as an external consulting or marketing services firm
• Bachelor’s Degree in Marketing, Statistics or equivalent experience
• Experience with Google Analytics, specifically Google Optimize
• Experience working with design, A/B testing and user research
• A storyteller, be able to make sense of data and extrapolate meaningful and actionable insights
• Experience in creating and delivering presentations using PowerPoint
• Experience in the any or multiple areas below a plus:
  • Advertising (both online and offline)
  • Tableau
  • Managing research or consulting projects
  • Ownership / program consulting
  • Site usability studies
  • Proficient in SQL and Excel
  • Some experience using SAS, R and/or SPSS

• Analytics – Creation of custom tracking solutions based on a measurement plan, documenting solution design and mapping of analytics variables to defined requirements. Through defined KPIs, implement a solution enabling a stable architecture for capturing robust data sets.
• Tag Management Solutions - Creation of data layer specifications and TMS rules for best practice implementation of site-side and media analytics tracking while reducing page complexity and improving performance.
• Testing and Optimization - Implementation of testing and optimization tools with integration across marketing and data instrumentation to ensure sound testing, targeting, and personalization strategies
• Data Management Instrumentation - Implementation of DMPs ensuring taxonomies, tags, and integrations are leveraged to support data analytics, insights and channel level targeting.

• Possess an in-depth knowledge of a client’s website architecture, online business model & marketing strategy.
• Function as a subject matter expert on utilization of Tag Management Systems to enable the capture of marketing analytics data.
• Consult and advise key stakeholders & drive client success based on key performance indicators and business drivers
• Interact frequently with clients via phone, email, and/or in person with marketers, analysts, and web developers
• Consult directly with clients, account services, delivery, and web development teams within the agency on projects requiring tag management implementation, analytics strategy, and analytics platform remediation
• Provide best practices consulting services to clients in solving their web analytics and site optimization platform strategy and technical needs by designing technical site and page-implementation strategies
• Translate Business Requirements into a Solution Design Document used for implementation support, guidance and documentation of processes
• Stay current with the latest developments with Data Platforms (Analytics, Tag Management, Testing, Optimization and Data Management) and techniques to help our team stay on the cutting edge of marketing analytics.
• Lead customer, vendor, market analyst and client interviews from a data standpoint
• Develop and present solutions and recommendations
• Actively participate in new business development activities
• Practice development, including recruiting, training, thought leadership and community building

• Google Optimize (Expert level)
• JavaScript, jQuery, CSS and HTML skills, and able to be a leader in this area of expertise
• Understanding of web analytics tool basics: tags, cookies, variables.
• Strong understanding of tag management systems: tags, rules, variables, and jQuery
• A solid understanding of advertising, marketing and strategic brand management and how to best leverage these in a digital environment
• Experience presenting in front of groups, to clients, and via web conference
• Strong attention to detail and QA abilities
• Strong interpersonal skills, a positive attitude and the ability to thrive in a collaborative agency environment with multi-disciplinary teams required
• The ability to successfully manage multiple internal and external initiatives/projects in a deadline-driven environment
• History of working with new business teams on requests for proposal/information and presenting analytics documentation demonstrating agency skillsets.
• Experience in creating case studies, point of view documents or white papers in line with your job function in analytics.
• Ability to work with internal team to continually streamline processes and find efficiencies in the day-to-day work processes done by the data platforms team.
• Experience working on testing, targeting and personalization projects with both targeting and optimization tools and data management platforms (DMP).
• Bachelor's degree (BA/BS) from a four (4) year, accredited college or university in Computer Science, Marketing, or a related field of study
• A minimum five (5) years of experience with data platform tools and methods to be used for website/ad campaign research, site testing and targeting, and/or display ad targeting
• A minimum two (3) year of experience using tag management systems
• An equivalent combination of education and experience may be considered.
• Special consideration given to candidates with a firm understanding of the following tools (in order): Google Optimize, Google Analytics, Google 360 Suite, Google Tag Manager, Tealium, Ensighten, or Signal.

Job Summary:

The .Net developer on the Business Applications team is responsible for supporting the Public Securities Group’s IT platform. The platform includes a combination of proprietary and 3rd party applications like EZE OMS, Advent Geneva, Vermilion, as well as several others. The individual will help support a growing business by implementing and delivering well tested code and providing application support for PSG users.

Key Responsibilities:

• Design, build, and support code changes to applications and integration layers
• Provide user support for PSG applications and processes
• Identify improvements and efficiencies that can be made to the existing platform

Required Skills and Experience:

• 3 years minimum experience in a .Net development role, asset management experience a bonus
• Ability to write well designed, readable, and easy to maintain code
• Ability to quickly understand legacy code to provide support and make targeted enhancements
• Experience with MS SQL Server and T-SQL 
  • Similar experience with Oracle and PL/SQL also ok
• Experience with scripting language, especially PowerShell o Similar experience with Unix shell scripting also ok
• Experience with the following applications would be additive to the role and the team :
  • EZE OMS
  • Advent Geneva
  • Vermilion
• Proficient user of MS Excel
• Good verbal and written communication skills
• Self-starter who is organized and can manage their time effectively
• Bachelor’s in Computer Science or Computer Engineering
• Experience with any of the following a bonus: developing Windows services, desktop front end (WinForms), web front end (ASP .Net), Redis, Git, javascript, large scale data management and/or data warehouses, testing frameworks, networking

• Work closely with the client to translate project requirements into achievable deadlines, and ensure schedules and budgets stay on track using standard management methodology.
• Lead project team members, and provide ongoing feedback, supporting them in their efforts to meet project goals and create unmatched client experiences.
• Partner with clients to identify and resolve issues, in a timely and transparent manner.
• Ensure project deliverables meet their Delivery Excellence expectations.
• Develop and communicate project plans, status reports, communication plans and other documents and presentations.
• Collaborate with company leadership and account managers, identifying ways to enhance client relationships and the internal company culture.

• Ability to create unmatched experiences, for both clients and employees, is what we do. You should revel in doing the unexpected and extraordinary for others.
• Consulting experience is strongly preferred. That said, you will also be considered if you have a strong industry background. They like to work in the communities they live in.
• They want someone who likes to solve problems. Clients don’t come to them when the problem is easy. You should enjoy taking on the hard stuff.
• And because they work with clients, excellent communication skills are important – both written and verbal. Translating technical concepts into layman’s terms is an essential skill.

• Manage a portfolio of projects, ensuring coordination of shared resources, common activities, and other dependencies across projects.
• Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project (approximately 75-100% utilization)
• Develop and manage program financials including forecasting, profitability, invoicing and expense management. (Very nice to have that experience, but not a must)
• Maintain the client relationship and keep the client and stakeholders engaged in the project (i.e.: status reporting, issues management, and risk management).
• Partner with the PMO to understand the organization, to determine potential project impacts across the organization, and to tailor the project approach, plan and deliverables accordingly.
• Develop communication plans and facilitate regular meetings including Steering Committee meetings.
• Support the development of internal processes, documentation and knowledge sharing.
• Establish the rules and procedures for making portfolio decisions.
• Create and implements PMO best practices, processes and procedures ensuring alignment with SLDC and business processes.

• Ability to create unmatched experiences, for both clients and employees, is what we do. You should revel in doing the unexpected and extraordinary for others.
• A LEARNING mindset, ready to experience new ideas and situations regularly.
• They want someone who likes to solve problems. Clients don’t come to us when the problem is easy. You should enjoy taking on the hard stuff.
• And because they work with clients, excellent communication skills are important – both written and verbal. Translating technical concepts into layman’s terms is an essential skill.
• Initiative is important. They don’t hand hold – you should be comfortable working independently in an entrepreneurial environment. That said, collaboration is equally important. Their Chicago team and other consultants will give you an amazing support system. You will lean on them daily.
• Last, but not least, you will need to be solid Program Manager, with at least 4-8+ years of experience delivering successful projects in a consulting environment including three years as a program manager. • • • • Experience with a variety of methodologies (Agile, Waterfall, etc.) desirable.
• If you have managed a diverse portfolio of projects over the years - different size projects, domains, business areas, industries, etc. that is desirable.

• Deploy and grow our Prometheus architecture to handle the next five years of metric growth.
• Design, deploy and maintain ElasticSearch clusters holding 10-1000+TB of data, for a variety of use cases.
• Gather requirements, design and build an alerting system that allows developers to construct alerts from multiple data sources and alerting workflows.
• Develop data pipelines that allow engineers as well as non-technical team members to gain new insights into our production data.
• Write libraries and APIs that provide a simple, unified interface to other developers when they use our monitoring, logging and event processing systems.
• Automate infrastructure deployment so monitoring resources can be requested and automatically deployed.

• Are passionate about data, and believe in automating manual tasks with the right tools.
• Have 6+ years experience designing, deploying and operating mid to large size bare metal or cloud environments.
• Have 3+ years experience scripting or coding with languages like Ruby, Scala, Python, or Bash.
• Feel comfortable diving into other people's source code to debug errors.
• Know your way around *nix systems. We run Debian and Ubuntu.
• Can work with other teams to help them better monitor their services.
• Care about and empathise with the customer experience. You have experience supporting an externally-facing production environment, ideally in a team that follows the sun.
• Have experience with the Elasticsearch, Logstash, Kibana (ELK) stack.
• Prometheus, Grafana, Graphite, Kafka, Snowflake, Ansible, Ruby, Terraform, Consul.

• Define and execute your team’s vision.
• Partner with other full-stack teams, UX, Product and Support.
• Grow and mentor your teams.
• Build strategy and team roadmap.

• Coding and technical leadership experience.
• Managed multiple teams.
• Worked on load balancers, caches, relational databases, non-relational databases, observability tools.
• Excellent communication and presentation skills.
• Comfortable with scripting and coding with languages like Ruby (Rails, EventMachine, Unicorn), Scala.
• Developed on Linux, OpenStack, AWS, Docker, Kubernetes
• Supervised ELK, Graphite, Grafana, Prometheus, New Relic

• Bachelor’s Degree, or equivalent experience, in Computer Science, Engineering or related field
• At least 3-5 years of experience in a Software Engineering role in, preferably in a real-time trading related position required, with recent and demonstrable experience writing high performant, well tested and elegant code with C# and the .NET Framework
• Prior experience developing highly distributed and fail-safe systems
• Strong commitment to Agile development methodologies and best practices
• Experience with real time trading systems, knowledge of order handling and protocols such as FIX and market data processing and distribution
• Experience in the listed options market is a plus
• Experience with regulatory reporting (e.g. OATS, CAT) and market surveillance is a plus

• Design, Develop and Implement; reactive, autonomous micro-services that are the foundation of the new Crypto Trading platform.
• Think through hard problems and solve them at all layers of the enterprise
• Develop and maintain a clean and consistent Code, for both internal applications and external applications.
• Write self-documenting and well-tested code with an emphasis on sustainable development practices
• Work as a part of small, productive development team that puts an emphasis on code quality, peer reviews and strong engineering practices 

• Experience with – Financial Markets, Execution Platforms, Foreign Exchange and Crypto currency a big plus.
• A degree in Computer Science, Computer Engineering or other demanding engineering degree (or equivalent work experience)
• Multiple years of professional experience working as a part of a multi-person development team that utilizes automated testing, CI pipelines, peer reviews ideally in an Agile Environment.
• Our application is written mostly in Go. A strong proficiency and in-depth understanding of at least one of the following core languages is a must: Go, (Java, or C# a plus).
• Demonstrated skills in process and algorithm design
• Ability to learn new and unfamiliar technologies quickly, as required
• Strong understanding of RESTful API conventions and distributed architecture
• Experience with Kafka, Protobufs, and reactive, multi-tenant applications is a big plus
• A DevSecOps mindset and experience with cloud-native applications and infrastructure-as-code is a plus

• Utilize domain and technical expertise to understand client business initiatives and mission and translate them to ourproduct features and capabilities.
• Facilitate project activities including (but not limited to) requirements gathering, use case definition, data and solution architecture validation and compliance with industry regulations and customer needs.
• Provide objective advice, expert insights and specialized skills to increase organizational knowledge, support projects and solve customer problems.
• Maintain close relationships with important clients and facilitate client communications, validate deliverables and drive external customer reviews.
• Drive internal process improvements and delivery best practices by applying functional and domain experience across multiple functional teams.
• Drive customization of application functionality and end user experience by working in partnership with the product management team to define new features and capabilities.
• Assist sales team during opportunity assessment and capture, particularly as it relates to domain specific requirements, regulations, deployment approach, timeline, and deliverables.
• Support the creation of statement of work content, ensuring scope, deliverables, assumptions, risks and resource needs are clearly defined and compliant with industry specific rules and regulations.
• Enhance our external recognition and branding by writing thought pieces and support industry outreach, to include presenting at relevant conferences and events.

• Prior management or consulting experience in the area of maintenance or process engineering.
• Minimum of three to four years of experience working in a hydrocarbon processing industry.
• Bachelor’s degree related technical discipline from an accredited college or university, a degree in Chemical Engineering preferred.
• Experience with project management methodologies: various flavors of Scrum, Agile, Waterfall.
• Proficiency with project management and reporting tools, e.g. MS Project, PowerPoint, Excel, etc.
• Experience with project productivity and collaboration tools, e.g. JIRA, Confluence, etc.
• Experience with industry tools such as OSISoft PI Historian, Aspentech PIMS, Aspentech Hysys, KBC Petrosim, Advance Process Control and Real Time optimization packages, GE Digital Asset Performance Management.
• Proven organizational and coordination skills with the ability to multi-task across several initiatives.
• Excellent presentation and written communication skills.
• Strong analytical and problem-solving skills.
• Outstanding team player with excellent interpersonal skills and ability to work effectively with internal and cross-functional teams to discuss and define scope, objectives, project plans and deliverables.

• Own the demo suite from idea to reality; project manage the demo creation process,
• Lead requirements gathering and identification of use case/feature priority based on demand and market opportunity; develop and maintain the demo product roadmap
• Lead the engineering effort to deliver production-ready demos on the o Suite in collaboration with engineers, and data scientists
• Create and maintain related demo enablement assets (scripts, videos, how-tos)
• Deliver product demonstrations at our events; participate in customer meetings as technical industry expert.

• Bachelor of Science in STEM field; MBA or Master of Science preferred
• 3+ years of work experience, preferably including 2+ in management consulting or similar
• Excellent verbal and written communication, and presentation skills.
• Strong problem-solving skills and bias for action – you have the ability to navigate both business and technical domains and will provide guidance to the engineering teams
• Familiarity with big data, databases, cloud technologies, and machine learning concepts.
• Strong work ethic, goal-oriented, attention to detail, and proven record of delivery.
• 2+ years of experience demonstrating software products and presenting technical deep-dives.
• Project, educational, or self-taught experience in big data, analytics, and data science is a plus

• Architect, design, and build end-to-end production-ready demos of our software products.
• Build and showcase new features as they are released by product teams.
• Maintain the demo data, demo tech stack, and new user access.
• Write and maintain documentation on how the demos work and how to use it.

• Undergraduate degree in Science, Technology, Engineering or Mathematics (STEM), or comparable area of study.
• Familiarity with JavaScript.
• Strong verbal and written communication, and presentation skills.
• Full-stack development experience, with a strong focus on front-end development.
• Familiarity with big data, databases, cloud technologies, and machine learning concepts.
• Strong work ethic, goal-oriented, attention to detail, and proven record of delivery.
• 2+ years of experience demonstrating software products and presenting technical deep-dives.

Job Summary: 

As a Project Manager (PM) within our team, the PM is responsible for process and project management/oversight for their assigned projects. They may also produce direct client work as needed. Qualified candidates will have strong experience managing multiple high complexity projects simultaneously and are experienced in effective communication, resource allocation, supervision/coaching and team collaboration across the organization. Qualified candidates will demonstrate strong emotional intelligence and psychological capital to effectively coach team members on emotions and manage client sentiment and negotiate solutions. Qualified candidates will also exercise leadership and organizational management skills to ensure all assigned projects meet our quality expectations, time and cost estimates. PMs will actively solve risks to ensure these estimates are not exceeded without potential scope review and contract negotiations in collaboration with Customer Success and Leadership. The PM ensures projects are delivered on time and on budget, meeting the customer’s stated and implied business needs. Qualified candidates are self-starters and team leaders with exceptional critical thinking, organizational and problem-solving skills who are highly motivated to provide and ensure other provide excellent customer service. Candidates will also possess a general knowledge of payroll and/or human resource concepts and regulations, be a resource for solutioning and be comfortable working in a fast-paced, exciting environment.  

Key Responsibilities: 

• Flawless execution and functional area management.  
• • Provide functional area and project leadership, direction, management, communication, and implementation services throughout applicable project/service lifecycle. Accountable for the overall success of the projects and quality of services while  balancing the competing demands:  
  • • Scope, time, cost, and quality.  
    • Internal and external stakeholders with differing needs and expectations and follow practices and processes for managing client and stakeholder expectations.  
    • Trusted client and stakeholder relationships.  
    • Identified requirements and expectations.  
    • Project team dynamics.  
• Effective and inspired leadership through communication and management of internal and external resources to meet project objectives. Expected to maintain open communication and collaboration with their project teams and throughout the organization.  
• • Lead project team meetings efficiently and with intended results.  
  • Coach team members to ensure establishing open, collaborative relationships.  
  • Maintain and spur enthusiasm, energy and focus across projects and throughout organization. 
  • Translate project objectives and vision into clear goals for the team and across projects.  
  • Manage team members and necessary resources to achieve project objectives
  • Identify and communicate project work plans, scope requirements, timeline, and project resourcing requirements to team members assigned.  
  • Communicate, using a variety of mediums, project status, risks, and options to both internal and external stakeholders in collaboration with Customer Success.  
  • Manage all project plans and communicate, as needed, to meet changing situations.  
  • Prepare, coordinate, and lead meetings between clients and appropriate UKG Pro Team members, ensuring that Customer Success is aware of any concerns/risks.  
  • Manage communication with UKG Software team members as needed, including but not limited to Delivery Managers, Lead System Consultants, Payment Services Managers and others who have impact on the project timing and success for personal and team projects.  
• Collaborative Leadership.  
• • Regularly engages and collaborates with all functional areas of the organization to ensure that the true purpose of our organization, to Humanize the World of Work, is the primary focus of all projects.  
  • Ensure Organizational Health by making trust and transparency fundamental priorities within the functional area assigned and throughout the organization.  
• Support sales and business development by attending prospective client meetings, providing information for sales presentations and proposals.  
• Support the People and other administrative functions by collaborating with and supporting initiatives related to training, development, billing and any other activity related to the back-end  management of the organization.  
• Provide subject matter expertise to sales and other internal team members upon request.  
• Utilize practitioner and project expertise to collaborate with leadership on continued development of business opportunities, resources, and tools to increase our organizational efficiency and differentiate our Service Delivery model within the industry
• Support the company with external visibility and promotion within partner and local networking organizations.  

Required Skills and Experience: 

• Skilled in adapting teaching/training methods for new and less experienced functional team members based on their skill level and need  
• Positive, professional attitude  
• Patience yet accountable in communications across the organization  
• Demonstrates and instills confidence with humility  
• Influence and build teams within functional area as well as across the organization  
• Recognizes personal impact on others and willing to work within the scope of individual styles and comfort zones to accomplish more than could be accomplished independently  
• Transparent communicator, willing to listen when not in agreement, debate when appropriate, accept and support final directional decisions when not initially aligned, asking when unclear about messaging and timing of those messages with the greater team, and conveying organizational decisions/messages downstream to your representative team with commitment.  
• Ability to explain issues/functionality in multiple ways to ensure understanding based on audience and communication styles, reframing communications as needed.  
• Excellent written and verbal communication skills, clear and concise in communicating information, actively listens to what others are saying, seeking and sharing information  
• Flexibility and adaptability to manage changing scope, coordinating and orchestrating multiple resources in multiple projects  
• Strong personal organizational and task/time management skills within stringent deadlines and the ability to coach team members in the same manner.  
• Excellent analysis, critical thinking, problem-solving, decision-making, solutioning and crisis management skills, engaging and developing the same abilities in team members  
• Customer-centric focus and approach to work  
• Comfortable managing and working multiple projects simultaneously and managing team members to meet expected project outcomes  
• Foresees potential problems and takes corrective action to ensure achievement of goals  
• Accountable and able to self-regulate, self-reflect and maintain self control in diverse circumstances   
• Seasoned practitioner with HCM background in the USA, Canada or both.
• 2 – 5 years tenure managing projects at an HCM vendor or consulting firm preferred (e.g., UKG Pro, Ceridian, Workday). Knowledge of UKG Software Products a plus 
• Proven consulting experience partnering with clients and executives.  
• Experience in a product-based software development environment a  plus  
• Proficient with MS Office – Outlook, Excel, Word, Power Point,  OneNote  
• Previous consulting experience and project/program/engagement management under a utilization and billable hours structure  
• Human resources/payroll/benefits discipline, HR or payroll practitioner, or both – industry/ professional certifications a plus 
• Business analyst, project management professional experience highly desired  
• Legal residence and ability to work in the United States  
• Comfortable working in an environment in which business processes, tools, etc. are still being defined  
• Software/technology experience – implementation, system management, system administration, HCM/Payroll or other types of dynamic business software

• Utilize domain and technical expertise to understand client business initiatives and mission and translate them to our product features and capabilities.
• Work closely with or product managers to build industry leading applications, solutions, features, and capabilities in the Supply Chain area.
• Facilitate project activities including (but not limited to) scoping workshops, requirements gathering sessions and documentation, use case definition, product specification, data and solution architecture design and validation, and compliance with industry regulations.
• Enhance our external recognition and branding by writing thought pieces and support industry outreach, to include presenting at relevant conferences and events.
• Provide objective advice, expert insights and specialized skills to increase organizational knowledge, support projects and solve customer problems.
• Maintain close relationships with important clients and facilitate client communications, validate deliverables and drive external customer reviews.
• Drive internal process improvements and delivery best practices by applying functional and domain experience across multiple functional teams.
• Drive configuration, customization and extension of application functionality and end user experience by working in partnership with the product management team to define new features and capabilities.
• Assist sales team during opportunity assessment and capture, particularly as it relates to domain-specific requirements, regulations, deployment approach, timeline, and deliverables.
• Support the creation of statement of work content, ensuring scope, deliverables, assumptions, risks and resource needs are clearly defined and compliant with industry-specific rules and regulations

• Prior management or consulting experience in one or more of the following areas of supply chain optimization: inventory, demand, supply, fulfillment, and integrated business planning.
• Minimum of five years of experience providing specialized consulting services to customers, clients and/or business partners in the manufacturing, retail, telecommunications and/or utilities industries.
• Master’s degree in Engineering, Operations Research, Computer Science or other quantitative area.
• Deep experience with SAP and/or other ERP systems from an operational, data and/or analytical perspective.
• Proven organizational and coordination skills with the ability to multi-task across several initiatives.
• Excellent presentation and written communication skills.
• Strong analytical and problem-solving skills.
• Outstanding team player with excellent interpersonal skills and ability to work effectively with internal and cross-functional teams to discuss and define scope, objectives, project plans and deliverables.

• Lead teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C-level client counterparts
• Facilitate due diligence site visits focused on identifying operational and technology strategy, organizational structures, and current state business processes and supporting technology
• Assess operational and technology investment strategies and compare respective operating models and organizational structures against leading practices and industry benchmarks
• Lead engagements teams on transaction advisory, guiding the team to prepare focused request lists and agenda, facilitating on-site reviews, and providing leadership over deliverables
• Work with engagement leadership to implement operational processes and technology that support value creation and process efficiency across functions
• Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
• Drive the development/enhancement of West Monroe’s M&A methodologies (diligence, planning, carve-out, etc.) and approaches to client delivery
• Coach and manage other consultants and actively participate in the performance review process
• Understand client strategy and investment priorities and turn those goals into concrete engagements and detailed proposals.

• 6+ years participating in team-based, client-facing management or technology consulting or IT M&A experience at corporate strategic client is preferred
• Minimum of 4+ years executing IT application (e.g. ERP, custom development) or infrastructure implementation projects
• Experienced in specific technology sub-sectors (e.g. FinTech, Healthcare IT, Marketing Tech, etc.) preferred
• Experience in a M&A-centric role, preferably with Private Equity investors, and with experience in SaaS or software company mergers/integrations, and/or carve-outs/divestitures
• Excellent organizational, verbal and written communication skills
• In-depth knowledge of project planning methodologies and software development life cycles
• Experience managing client relationships
• Strong analytical, problem solving, and quality assurance experience
• Strong communication skills to be able to work with C-level clients
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel up to 70%; 2-3 days on-site per diligence project, 50-75% during post-close carve-out execution (Post-COVID)

• Support teams serving Private Equity and Corporate Strategic buyers while demonstrating advisory capabilities with high level client counterparts such as CTOs, CIOs, and Technology Operating Partners
• Contribute to fast-paced technology due diligence engagements for Private Equity clients, with an ability to evaluate the technology systems and operations of a business and identify compliance, operations, revenue, and growth risks.
• Evaluate and recommend initiatives to improve software, TMT, and tech-enabled services organizations, particularly Product Management and R&D / Product Development functions to support our clients’ investment theses
• Play a key role in technology planning, strategy, and post-close engagements in complex transactions (post-merger integration and carve-out/divestitures) focused on Product Strategy, Target Operating Model development, cloud migration, digital transformation, and other value-based initiatives
• Interface with all levels of business and technology leadership at clients
• Build data-driven methodologies and assets for evaluating software businesses in a due diligence capacity, and manage related internal initiatives
• Enhance analysis and presentation frameworks used in technology due diligence and technology advisory engagements
• Collaborate with a team of software, infrastructure, and security architects and consultants in order to elevate the technology advisory capabilities of the M&A team
• Actively participate in the performance management process and recruiting process
• Support opportunities to provide prospects and clients with post-close technology advisory for middle-market technology businesses; collaborate with practice partners to support these opportunities
• Create work plans, pricing estimates, and risk assessments for prospects
• Understand client investment needs/constraints and help tailor proposals appropriately to meet their needs
• Attend Technology M&A networking events and actively build and leverage a professional network and affiliate network in the local community

• 4+ years participating in team-based, client-facing management or technology consulting or IT M&A experience at corporate strategic client is preferred
• Minimum of 2+ years executing IT application (e.g. ERP, custom development) or infrastructure implementation projects
• Experienced in specific technology sub-sectors (e.g. FinTech, Healthcare IT, Marketing Tech, etc.) preferred, but not mandatory
• Experience in a M&A-centric role, preferably with Private Equity investors, and with experience in SaaS or software company mergers/integrations, and/or carve-outs/divestitures
• Excellent organizational, verbal and written communication skills
• In-depth knowledge of project planning methodologies and software development life cycles
• Experience managing client relationships
• Strong analytical, problem solving, and quality assurance experience
• Strong communication skills to be able to work with C-level clients
• A commitment to inclusion and diversity, and openness to new ideas and perspectives
• Ability to travel up to 70%; 2-3 days on-site per diligence project, 50-75% during post-close carve-out execution (Post-COVID)

Job Summary:

We are looking to hire a driven Director of Professional Services Leader for Workforce Management software platform. The Director of Professional Services is a highly visible, key role within our company, reporting to the Chief Delivery Officer. 

Key Responsibilities:

• Developing inclusive strategic plan and strategy by collaborating with centric processes and use the Jubilant leadership team, board and other executives. efficient tolls that are
• Identifying strategic risks.
• Collaborating with leadership, special committees and consultants to operational excellence. execute strategies.
• Communicating strategy effectively throughout company. project success as our #1 priority. 
• Ensuring suitable metrics are in place to measure performance and and do the right thing on progress.
• Monitoring execution of business initiatives. 
• Effective and inspired leadership through communication and members, regardless of management of internal and external resources to meet project effort or cost. objectives.
• Lead group meetings efficiently and with intended results.
• Coach team members to ensure we establish open, collaborative associates first. We strongly relationships. believe in teamwork, and we
• Maintain and spur enthusiasm, energy and focus across the encourage and trust our people to reach higher, learn more, and organization. continue to develop their skills
• Translate project objectives and vision into clear goals for the and knowledge base to live up to team and across projects. 
• Manage team members and necessary resources to achieve Learning. project objectives.
• Identify and communicate project work plans, scope requirements, timeline, and project resourcing requirements to Education/Certification/License: team members assigned.
• BS/BA degree or equivalent
• Collaborative Company Leadership.
• Regularly engage and collaborate with all functional areas of the
• Advanced Degree a plus organization to ensure that the true purpose of our
• 5+ years strategic organization, to Humanize the World of Work, is the primary experience in a similar focus of all company goals and engagements. 
• Ensure that company direction and goals are communicated in a consulting, or a Professional consistent manner with all other leaders and actively engage in Services firm. leadership meetings and conversations to ensure all outstanding issues are discussed and communicated prior to the finalizing all Work Environment organizational decisions and plans.
• Accountable for demonstrating leadership in organizational onsite work at company initiatives by being prepared to be a productive contributor and events/meetings collaborator in all meetings and ensuring assigned team members meet these same expectations.
• Participate in all virtual and in-person organizational meetings Ability to travel via multiple and events where travel may be required including but not means – air, car, public limited to All Company meetings, leadership events, onboarding transportation and team one-on-ones.
• Ensure Organizational Health by making trust and transparency This job description has been fundamental priorities throughout the organization
• Support business development for Enterprise Strategic Accounts by to include the general nature of attending prospective client meetings.
• Support the People and other administrative functions by designed to contain a collaborating with and supporting initiatives related to training, comprehensive detailed development, billing and any other activity related to the back-end inventory of all duties, management of the organization. responsibilities, and provide subject matter expertise to other internal team members qualifications required of the upon request.
• Utilize expertise to collaborate with leadership on continued to revise the job or require that development of business opportunities, resources, and tools to other or different tasks be increase our organizational efficiency and differentiate our Service performed when circumstances Delivery model within the industry change.
• Support the company with external visibility and promotion within partner networking events.
• Direct a team of Implementation Consultants
• Implementations are of high quality, delivered on-time, and not discriminate against within budget.
• Implementation Consultants are trained, equipped and inspired on the basis of race, color, creed, to deliver excellent implementations.
• Implementation Consultants are meeting utilization
• Maintain a candidate pipeline that meets the needs of our target veteran status. market and ensures that we can respond to rapid growth.
• Maintain a services backlog by supporting sales efforts and

Required Skills and Experience:

• Skilled in adapting teaching/training methods for new and less experienced functional team members based on their skill level
• Positive, professional attitude
• Patience yet accountable in communications across the organization
• Skilled at evaluating team knowledge levels, identifying areas that require improvement, and developing stretch assignments to grow them as professionals
• Demonstrates and instills confidence with humility
• Willing and skilled at the art of delegation
• Influence and build teams within functional areas across the organization
• Recognizes personal impact on others and willing to work within the scope of individual styles and comfort zones to accomplish more than could be accomplished independently
• Transparent communicator, willing to listen when not in agreement, debate when appropriate, accept and support final directional decisions when not initially aligned, asking when unclear about messaging and timing of those messages with the greater team, and conveying organizational decisions/messages downstream to your representative team with commitment.
• Ability to explain issues/functionality in multiple ways to ensure understanding based on audience and communication styles, reframing communications as needed.
• Excellent written and verbal communication skills, clear and concise in communicating information, actively listens to what others are saying, seeking and sharing information
• Flexibility and adaptability to manage changing scope, coordinating and orchestrating multiple resources in multiple projects
• Strong personal organizational and task/time management skills within stringent deadlines and the ability to coach team members in the same manner.
• Excellent analysis, critical thinking, problem-solving, decision-making, solutioning and crisis management skills, engaging and developing the same abilities in team members
• Customer-centric focus and approach to work
• Comfortable managing and working multiple projects simultaneously and managing team members to meet expected project outcomes
• Foresees potential problems and takes corrective action to ensure achievement of goals
• Energetic with self-motivated leadership team player and able to carry out company directives
• Accountable and able to self-regulate, self-reflect and maintain self- control in diverse circumstances
• Creative in purpose, innovative, passionate and able to engage others in that vision
• Ability to work as an organizational leader, carrying out the needs of not only the functional area but the organization as a whole
• Seasoned Functional Group Leader with an HCM background in USA, Canada or both.
• 5+ years tenure managing projects at an HCM vendor preferred (e.g., UKG Pro, ADP, Ceridian, Workday). Knowledge of UkG Software a plus.
• Proven consulting experience partnering with clients and executives.
• Experience in a product-based software development environment a plus
• Proficient with MS Office – Outlook, Excel, Word, Power Point, OneNote.
• Previous consulting experience and project/program/engagement management under a utilization and billable hours structure.
• Human resources/payroll/benefits discipline, HR or payroll practitioner, or both – industry/ professional certifications a plus
• Legal residence and ability to work in the United States.
• Comfortable working in an environment in which business processes, tools, etc. are still being defined.
• Software/technology experience – implementation, system management, system administration, HCM/Payroll or other types of dynamic business software.
• Experience in a technically oriented customer service organization helpful.

• Developing Enterprise class features for Wi-Fi devices focused on Security, Policy and performance.
• Integrating Wi-Fi and IOT drivers to add support for established protocols and systems.
• Integrate with company Cloud security, implement publisher-subscriber protocol for IoT applications.
• Establishing a reporting system that is simple and intuitive and gives customers good insight into their network and clients.
• Be at the forefront of architecture, design, own projects from initial ideas, block-diagram concepts, to prototype, all the way to shipping features in next generation company products.
• Participate and lead various architectural discussions. Collaborate with Product Management teams and cross functional software teams to develop secure, reliable, and scalable features that are built with simplicity and quality in mind.
• When things don’t go quite as planned— be bold to dig into the code and come up with clear ideas to move forward, guiding, mentoring junior engineers and be point of contact for features owned and produced by the team .
• Collaborate with other Engineers across product teams to continually improve our Feature design, development, and deployment practices.

• BS/MS in Electrical Engineering, Computer Science or equivalent experience.
• Have 5+ years of experience writing professional production C and/or C++ code for embedded system architecture.
• Strong knowledge of TCP/IP(v4, v6) networks, Layer 2, Layer 3 networking, QoS, Security, application security expertise (L2/L3 firewall, IPS, IDS), DNS, DHCP, ARP.
• Expertise in developing Linux user space and kernel space code, knowledge of memory, linux stack , IPC mechanisms & SKB.
• Experience with build systems (Yocto, OpenWRT) and Gnu Makefiles.
• Comfortable working with network protocol analyzers like Wireshark, using Traffic generating tools Ixia chariot.
• Have effective interpersonal skills and a strong ability to collaborate with others.
• Are proactive and willing to learn new things and seek new challenges.
• Knowledge of wireless protocols (e.g., 802.11r, 802.11v, 802.11r, Wi-Fi 6, 6E, Bluetooth, Zigbee, 4G).
• Deep understanding of wireless protocols and network security fundamentals.
• Experience building Cloud-based infrastructure and services (e.g. Web applications).
• Passion to lead, improve code , implement design patterns, best coding practices.

• Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping product.
• Collaborate with our Hardware Engineering team on component selection and high-level architecture for new company products.
• Collaborate with our manufacturing partners to develop secure, reliable, and scalable manufacturing processes.
• Integrate vendor board support packages and software development kits with our firmware and build system.
• Develop, port, and debug Linux device drivers.
• When things don’t go quite as planned—a board doesn’t boot, an LED doesn’t light, a fan doesn’t spin—use a JTAG debugger or logic analyzer or work with the hardware team to debug the problem.
• Collaborate with other Platform Bring-up Engineers across product teams to continually improve our firmware design, development, and deployment practices.

• BS/MS in Electrical Engineering, Computer Science or equivalent experience
• Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development.
• Have solid experience with ethernet switching chipsets (i.e. Broadcom, Marvell, etc.).
• Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).
• Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.
• Know common bus protocols like I2C, SPI, and MDIO.
• Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.
• Have experience reading schematics and data sheets.
• Experience writing device drivers.
• Upstreaming Linux patches.
• Experience with multi-threaded or parallel programming

• Design and implement new iterations of core network security components, such as firewalls, in the context of IPv6
• Build a general forwarding plane API for security feature
• Drive containerization and modularization of security features and the platform as a whole
• Define how and what data are collected to help customers identify individual intrusions and ongoing trends

• You have 4+ years experience as a professional software engineer
• You have a technical degree or equivalent experience with a strong foundation in computer science or software engineering
• You have familiarity in object-oriented languages like C++, Java, C#, etc.
• You strive to build rich and dynamic features by growing current tools or by crafting entirely new components
• You can expertly work beyond the boundary of single languages or technologies to identify sophisticated bugs
• You would thrive within a small engineering team and are excited to seek open-ended problems
• You want to understand and leave your mark on how the internet works
• You have understanding of common protocols in OSI layers 3 through 7 (IPv4/6, IPSec, TCP/UDP, DNS, HTTP, TLS)
• You’re interested in security concepts such as cryptography, authentication, authorization, or security protocols
• You're eager to develop and apply modern techniques from open-source software and new Linux tools to embedded platforms
• You delight in learning and applying current networking trends such as IPv6 and zero-trust

• Investigate and resolve product and platform defects. Write unit or integration tests to prevent issues from happening again.
• Scope, design, and implement tools for improving the serviceability of company platforms.
• Integrate vendor board support packages and software development kits.
• Port, debug, and characterize Linux device drivers.
• Collaborate with other Platform Engineers across product teams to continually improve our firmware design, development, and deployment practices.

• 3+ years professional experience programming in C or C++.
• Strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).
• Expertise in embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.
• Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to tackle problems at all layers of the stack.
• Have experience reading schematics and data sheets.
• Upstreaming Linux patches.
• Experience with Ethernet switch chips, crypto acceleration, or hardware offload engines.
• Knowledge of web technologies: databases, high-level languages (Ruby, JavaScript), frameworks (Rails, React), and architectural patterns.

• Interface with product owners to gather requirements
• Work closely with internal engineering server-side and mobile teams to design and develop new features and new solutions
• Work with team to define the infrastructure requirements and coordinate provisioning
• Provide assessment to solutions, benefits, risks, schedule, impact on operations to productize the concepts
• Ensure adherence to standards for design & development

• Bachelors degree in Computer Science or equivalent
• 5+ years of backend experience including Java and Spring Boot
• 5+ years of experience building small and large scale server systems
• Solid understanding of high-performance scalable systems
• Extensive experience architecting, designing, developing, delivering and supporting cloud based backend solutions using Java, Spring, REST services, Cassandra, Kafka
• Strong knowledge of data structures, concurrency, design patterns, object-oriented software engineering best practices
• Security domain knowledge
• Excellent analytical, interpersonal and communication skills
• Team-oriented, experience working with distributed teams, ability to work independently
• Entrepreneurial spirit, innovative, self-motivated, reliable, adaptable with a positive attitude
• Excellent language as well as business and technical communication skills
• Postgres, Redis, Golang experience
• Cryptocurrency knowledge is a plus

• Drive adoption of Ex Machina by collaborating with our customers to achieve successful project deployments.
• Collaborate with business & IT leaders and subject matter experts at Fortune 500 customers to identify and frame compelling use cases for our Ex Machina.
• Conduct assessments of projects with  Ex Machina end users, applying our Best Practices.
• Lead customer engagements to perform implementation activities in collaboration with ourApplication Development, Products, QA, and DevOps teams.
• Advise customers on future Ex Machina use cases and setup expansion to further our solutions.
• Lead scoping workshops with the customer to identify new Ex Machina use cases that drive business value, and translate use cases into requirements and specifications.
• Dive into technical details and lead activities to ensure successful delivery to our customers (e.g., functional scoping, application and data integration quality assurance, deliver trainings, issue debugging and resolution).
• Execute customer enablement and training.
• Develop polished deliverables to enable customer success.
• Assist in the building of key training materials and templates within our Ex Machina to ease customer onboarding.
• Effectively and proactively communicate with customers to build trusted advisor relationships.
• Quantify and track value metrics that can be realized from our Ex Machina implementations.
• Perform debugging, troubleshooting, modifications and unit testing of our Ex Machina data ingestion and data science workflows
• Participate in the development of documentation, technical procedures and user support guides.

• Bachelor of Science in Computer Science, Math, Engineering, or similarly related fields.
• 4+ years of work experience, including 2+ in technical project management or technical consulting, along with demonstrating software products and presenting technical deep-dives.
• Experience with analytics products such as Alteryx, SPSS, Snowflake, Tableau, Qlik, etc.
• Basic understanding of machine learning, data science, and advanced analytics tools.
• Ability to successfully communicate and work with senior executive stakeholders.
• Demonstrated ability to navigate between the business and technical domains of a software implementation project, providing leadership in both.
• Effectively work across customer and internal teams to problem solve, define scope, write technical specifications, quantify and track success metrics, and manage against a plan.
• Demonstrated problem solving and analytical capabilities.
• Excellent presentation, written, communication and interpersonal skills.
• Superior organizational and time management skills with high attention to detail.
• Ability to adapt to, improve, and promote continuously developing processes.
• Ability to work independently and as a team player.
• Growth mindset with a commitment to ongoing learning to accelerate innovation.

• Working with end-users to gather and define/refine functional requirements
• Producing project documentation – high-level charter, functional requirements, technical design and test documents
• Designing, coding, testing and implementing data processing, rules engine, database, and scripting surveillance applications
• Working closely with infrastructure team on server systems
• Collaborating and coordinating with various systems groups for new application development, problem troubleshooting and systems maintenance
• Working as a team/project lead or individual team contributor or individual ownership role flexibly based on the project needs
• Mentoring/Guiding new or less experienced/knowledgeable team members
• Researching or evaluating software/tools and alternate design techniques for new or existing system improvements
• Providing on-going application support to end-users and communicating technical information clearly to an end-user audience

• Proven experience with the below technologies:
  • Experience with Java or Python or experience in another language with a strong desire to learn Python.
  • Experience with Linux or UNIX-like operating systems and knowledge of at least one scripting language.
  • Experience with Hadoop and/or SQL desirable.
• Strong knowledge of data structures and algorithms.
• Excellent written and verbal communication skills
• Must be self-motivated and have the ability to work independently as well as part of a team, requiring minimal direction and follow-up
• Experience in working on multiple projects concurrently
• Experience in financial, trading, exchange, banking and/or related fields is a plus
• Bachelor’s Degree required; concentration in Computer Science or related field preferred.

• Architect software solutions for complex high volume data environments
• Develop containerized microservices using Python
• Collaborate with software development team to fix and improve existing applications
• Monitor and assess current system performance
• Identify scalability issues and opportunities
• Support software testers and application engineers during deployments and maintenance
• Provide support for testing/development/staging environments
• Create testing strategies and procedures for all core components
• Communicate with RESTful services

• 5+ years of professional experience as a software developer (Java, C#)
• 2+ years professional experience as a senior Python developer
• Extensive programming experience in server-side (Python a must)
• Experience in RESTful services
• Experience with databases (RDBMS/MariaDB/MySQL a must, NoSQL experience a plus)
• Experience working with JSON APIs
• Experience working on Linux, Unix based deployments
• Working knowledge of Git, JIRA, Pytest
• Analyzing, and validating a variety of input data sources; identifying the relationship among source data objects.
• Developing common definitions of sourced data; defining reusable approach to data integration
• Designing efficient approach to processing third party data using Python
• Designing efficient approach to analyzing data-at-scale using Python
• Proactively identify process improvements and ways to increase development efficiency in the organization
• Ability to multi-tasking and managing competing priorities while meeting assigned deadlines
• Gaining knowledge on the organization’s processes as they evolve and change; recommending changes
• Effective communication in technical concepts and solutions
• Enjoys working in a highly feedback oriented team setting
• Motivated by the "always on" startup environment
• Experience working with Docker
• Experience working Celery, SQL Alchemy, Elastic Search
• Knowledge of Docker Swarm
• Proficiency in big data storage solutions
• Knowledge of big data analysis and machine learning
• Experience developing client/device monitoring systems
• BS in Computer science preferred
• Data Science coursework preferred

• Design and implement CI/CD pipelines
• Automate application build and deployment pipelines
• Deploy new systems with best practices and security
• Utilize bench marking and other tools to optimize for performance and cost
• Identify and improve on possible points of failure in the infrastructure/applications
• Troubleshoot incidents as they arise and conduct post-mortems
• Ensure high quality monitoring coverage to prevent alert fatigue
• Provide technical guidance on solid DevOps practices
• Develop self-service processes and tools for development teams
• Collaborate with development teams to utilize container best practices

• 7+ years’ experience working in software development
• 3+ years working with cloud technologies
• Work experience with AWS, Docker, Kubernetes and CI/CD
• Good hands-on experience in programming knowledge (Python or Shell script) to automate repeated tasks.
• Good analytical & debugging skills - able to differentiate the Infra vs Application related issues.
• Hands on experience with build and deployment automation
• Ability to clearly document and communicate architectural concepts at multiple levels
• Hands on experience with infrastructure monitoring tools
• Must be a self-learner and able to work independently without supervision & able to deliver on time under tight deadlines
• Must be able to provide 24/7 support on a rotating basis.
• Must be able to navigate between automation and regular activities.

• Microsoft SQL Server
• SQL (ideally T-SQL)
• Microsoft Office, specifically Excel
• Microsoft ASP/ASP.NET or VB.NET
• C#
• Microsoft Visual Basic for Applications (VBA)
• XML
• SVN
• Any other programming languages would be a plus
• Have a college degree or a minimum of 5 years’ experience of working in a pensions, financial services, or IT environment.
• Have experience in working in an Agile software development environment.
• Be good communicators, both internally and with clients.
• Respond to client emails or phone calls, and attend on-site client meetings.
• Be a good problem solver and able to research issues or bugs.
• Be an excellent team worker with good time management and work planning abilities.
• Be self-motivated and capable of independent working.
• Have a thorough approach to testing the work they or their co-workers produce.
• Be hard working and willing to, when required, go the extra mile to deliver on time.

• Ensure test processes for new applications and features are designed intothe product development process.
• Design and develop automated test suites for company products.
• Improve test automation framework by Java, Maven, TestNG, Selenium web driver.
• Perform root cause analysis by stepping through application codes in Javascript and Java.
• Become an application expert to thoroughly understand all use-case scenarios.

• Hands-on software development and troubleshooting experience with JavaScript and Java
• Experience of UI and API test automation, Python programming
• Strong understanding of web application, QA methodologies and process
• Outstanding team player with excellent interpersonal skills and ability to work cross-functionally
• Experience with open source automation framework (Jasmine, TestNG and Jmeter)
• Ability to work effectively with internal teams to define scope, goals, project plans and deliverable

• Maximize system uptime and availability, ensuring functional and performance SLAs.
• Establish end-to-end monitoring and alerting on all critical aspects.
• Solve complex problems for critical services and build automation to prevent problem recurrence.
• Influence and create new designs, architectures, standards, and methods for supporting the platform.
• Initiate and lead scripting and automation to streamline system updates and upgrades.
• Set up critical infrastructure, tools and framework to streamline the deployment cycle.
• Work cross functionally with Services and Engineering teams.

• Demonstrated experience in deploying, managing, and operating scalable and fault tolerant Linux/JVM-based infrastructure in AWS (or other public cloud).
• Expertise in Linux Operating Systems, Networking, and Database concepts.
• Experience with Cassandra (or other NoSQL alternative).
• Expertise in cloud providers, such as Amazon Web Services.
• Experience with configuration management systems such as Chef or Puppet.
• Experience in Ruby or Python; to automate and monitor systems.
• Excellent problem solving, critical thinking, and communication skills.
• Experience supporting as a DevOps or sys admin for commercial SaaS solutions.
• BS or MS in Computer Science, related field, or equivalent professional experience.
• Hold and be able to maintain a TS/SCI security clearance and pass a polygraph as required by the federal government.
• Demonstrate compliance with DoD Directive 8570.1 Information Assurance and Computing Environment certification requirements (e.g. current CompTIA Security Plus Certification or equivalent).

This position works independently to provide shared technical support remote users supporting the Precision business. Support includes but is not limited to desktop hardware, desktop operating systems, desktop office productivity software, network hardware and software, security devices and software, printers, and mobile devices. Infrequent travel may be required.

Required Skills and Experience:

• Education: Bachelor degree or equivalent. Microsoft and Apple technical training is preferred.

• Work Experience: o Minimum of 3 years of experience in a help desk role is required o Experience with end-user support, help desk ticketing software, hardware and software upgrades, hardware and software troubleshooting and providing formal/informal technical training is required o Experience with Microsoft Office 2010 / 2013 / 2016 / 2019 / 365 and Office for Mac 2011 / 2016 / 365 o Experience with Windows XP, 7, 8.1 & 10 is required o Experience with Mac 10.x is required o Experience with Android, iOS, and Windows Mobile devices is required o Active Directory and Exchange environment experience is required
• Skills: o Must be able to troubleshoot remote issues and support offsite users o Ability to effectively communicate with both technical and non-technical individuals o Ability to read and interpret documents, for example, operating/maintenance instructions and procedure manuals o Ability to perform light to medium physical work of lifting up to 50 pounds o Knowledge of Sharepoint or other portal products is a plus o Knowledge of VOIP/PBX systems o Reudementary network knowledge is a plus o Knowledge of computer imaging o Knowledge of VPN is required o Knowledge of network shares, namespaces and mapped drives is required o Knowledge of encryption o Familiarity with Manage Engine ServiceDesk Plus
• Competencies: problem-solving, detail oriented, communication skills (verbal and written), multi-tasking, analytical skills, patience, and flexibility

Key Responsibilities:

• Answers, evaluates, and prioritizes service requests received via help desk, telephone and in-person from users across the Enterprise
• Ensures timely resolution of user issues by assigning an appropriate priority and resolution goal
• Performs diagnostics to collect information to determine source of error
• Isolates performance issues to determine cause of hardware malfunctions such as hard drive, printer, cables or telephone
• Resolves printing issues and network connectivity issues
• Troubleshoots Mac hardware and software issues and identifies and resolves hardware and software application problems
• Contacts software and hardware vendors via voice or online systems to research issues and determine and implement recommended solutions
• Analyzes and corrects issues using documented procedures and available tools as well as personal knowledge and skills and recommended solutions
• Brainstorms with team members to resolve more complex issues and escalates difficult issues to IT Manager
• Performs imaging setup for standard desktop applications
• Performs daily checks to verify system availability
• Participates in creation and maintenance of IT standards and procedures
• Tests and deploys new software, procedures, installation, conversion and upgrade activities
• Site visits to other local sites
• Infrequent travel to other sites may be required

• Resolve complex application/technical issues;
• Needs the ability to adapt and pick up new technology rapidly;
• Must be able to troubleshoot and understand upstream and downstream dependencies;
• Candidate will be an internal escalation point for the Support team;
• Must be able to be a team player and work within a small team environment;
• Respond to requests for application assistance via phone or electronically through tickets;
• Document, track and monitor problems to ensure timely resolution;
• Research questions using available information resources;
• Must be able to and willing to provide phone support to remote clients;
• On call phone support is a shared responsibility of the support team;
• Advise users on appropriate action and follow standard help desk procedures

• Bachelors degree in (Business Management, Computer Science, or related discipline);
• SQL experience: must be able to understand, execute and use pre-built scripts
• Great phone demeanor and strong customer service skills – posses a passion for helping first;
• Must be familiar with multiple browsers and how to troubleshoot issues within them;
• Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook);
• Strong and effective customer service skills, interpersonal, and conflict management skills;
• Strong organization, planning, communication, diplomacy, and presentation skills required.

Position Summary:

We are looking for a seasoned, hardworking, smart and over achieving Technical Account Manager Lead with proven experience to manage the technical account activities at the company.
The Technical Account Manager Lead serves as a designated technical support contact and a trusted advisor to our customers. The TAM works with his team to deliver and manage resolution of complex issues with the full context and understanding of the customers specific product and technology environment. The TAM will orchestrate reactive and proactive support across our Engineering teams as related to a customer’s operation and optimization of our products. By maintaining a long-term relationship with their customers, a TAM lead gains an understanding of the customer’s overall technical environment, usage trends, and pain points - which is used by the TAM to effectively support customers.
The role combined Hands on and team lead responsibility’s and activities.

Key Responsibilities:

• Manage and develop a team of account managers to deliver results against set goals
• Build scalable processes for our growing Account Management team
• Be the company face for the customers as regarding to post sale activities
• Lead the company Technical account management team and activities
• Manage the implementation of solutions to new and existing customers
• Project manage the technical aspects of existing accounts including implementation plans
• Maintain technical customer success including executing administrative meetings and events to educate and guide customers, provide technical and product support, establish customer support practices.
• Recurrently meetings with the customers to verify overall satisfaction of our products.
• Develop and execute technical training.
• Effectively communicate client needs to the R&D teams for future product enhancements
• Build complex reference environments.
• Responsibility on the customer support.
• Produce high-quality supplementary technical solutions documentation.
• Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
• Work effectively with QA and development to troubleshoot and resolve complex product issues.
• Identify up-sell opportunities, and execute pre-sale presentations about the company’s solutions

Required Skills and Experience:

• At least 5 years of experience in account management/client services roles
• At least 3+ years of management experience of a team of 4 or more
• Vast experience of customer facing (from engineers to executives) to understand their technical projects and workflows.
• 5+ years’ industry experience in the information security field.
• Ability to quickly learn and become proficient with complex applications.
• Deep knowledge in the Linux operation system.
• Knowledge with Microsoft Windows operation system.
• Experience with system and networking products such as firewalls, proxy, DB’s and Load balancers.
• Deep familiarity in securing Internet applications, e.g., cryptography, standards, techniques.
• Public Key Infrastructure (PKI) including technology, standards, and implementations - Advantage.
• Experience in troubleshooting complex integrations.
• Exemplary interpersonal verbal and written communication skills, with the ability to assemble, document, and present technical information to leadership.
• Demonstrated ability to manage projects and process, organize, plan and carry out assignments with minimal supervision.
• Ability to perform in a challenging, fast-paced technical and business environment, and to maintain a professional image while working under pressure.

Job Summary:

Our client knows that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works.

Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love.

As a Senior Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our Security and SD-WAN device firmware. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using our company’s products around the world, your work will have a significant impact from the day it is deployed.

Required Skills and Experience:

• Fluency in C or C++
• 5+ years experience in a production software engineering environment
• 3+ years of experience implementing Layer 3 Routing protocols such as OSPF, BGP, and VRFs
• A strong networking foundational knowledge (LANs, routing, switching, wireless)
• Good understanding of VPN, NAT development
• Experience developing and troubleshooting in a Linux environment
• Experience working with and writing concurrent programs
• Understanding of OS fundamentals and experience working in both kernel and user space
• A focused, organized approach to development, testing, and quality
• Excellent communication and presentation skills
• Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)
• Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)
• Experience building cloud-based infrastructure and services (e.g. web applications)
• Scripting skills in Ruby or Python
• Understanding of network security fundamentals
• Experience working with version control, specifically Git
• Experience with Yocto

Job Summary:

Our client knows that technology can connect, empower, and drive us. Their mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. They’re making networking easier, faster, and smarter with technology that simply works.

Our client's Developer Tools team engineers tools, automation and processes that facilitate developers’ efficiency. This team supports the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers.

We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle.

As a Release Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment for all products. You will also be responsible for coordinating and performing the product releases into company’s Federal and PCI environments.

Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve.

As SREs, you are responsible for building and scaling the cloud that supports millions of company devices across the world. Our client's customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code.

• Coordinate and oversee application releases into company's secure and certified environments
• Perform required gating activities to ensure successful deployments and environment availability
• Communicate release information effectively to team members and release stakeholders
• Build and/or maintain tools to automate the processes that introduce change to the environment  Build and/or maintain tools to automate the generation of reports for meeting our compliance needs
• Assist with complex problem resolution and debugging
• Offer improvements for processes and procedures for development teams to utilize when releasing applications, ensuring the stability and integrity of our environments
• Practice sustainable incident response (on call rotation) and blameless postmortems

• Have a software development background with 5+ years of experience coding with languages like Ruby, Scala, Python.
• Experience with modern Unix/Linux operating systems/distributions.
• Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)
• Ability to quickly learn new and existing technologies
• A deep passion for SRE/DevOps and running highly resilient/automated systems.
• Experience with creating, supporting and releasing to Federal/PCI environments is a plus.

• Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.
• Influence architectural decisions with focus on security, scalability and high-performance.
• Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.
• Collaborate with other engineers on the team to foster solid engineering principles and represent our engineering values
• As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.
• You'll provide additional support for other cloud technologies (eg: OpenStack).
• Take part in a 24x7 on-call rotation.

• You enjoy mentoring and coaching other engineers, and leading large technical projects
• You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.
• You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)
• You can troubleshoot complex technical issues, and design robust, scalable systems.

• Identify new accounts and introduce our company to key decision makers
• Use forecasting and pipeline to manage sales growth
• Consult at a high level on complex IT solutions that command high profit margins
• Build and facilitate executive-level relationships across an array of verticals
• Provide in-depth customer technology roadmap and work with inside Account Manager to uncover new opportunities
• Utilize professional account management tools and follow up procedures
• Foster strong communications, business, and technical acumen along with solid partnerships to consistently exceed sales quota.
• Utilize our readily accessible team of resources to help you prospect, engineer solutions, and handle flow business/administrative detail.

• Bachelor’s degree, preferably in Business/Finance/Economics/Engineering
• 3+ years of sales experience with the ability to sell Software, Infrastructure, Cloud and Managed Services solutions
• 3+ years of high performance sales success, (with a focus on driving and closing net new business)
• High level understanding of CISCO technology and aptitude for learning technology
• Ambition to build your business within our business
• Competency for intangible consultative/solution selling

Position Summary:

This Technical Account Lead will be responsible for overseeing and managing from a technical standpoint a dedicated number of client requests for a portfolio of Managed Services clients. This individual will be responsible to have a technical expertise and be the subject matter expert of not only the client but of their technical infrastructure. Examples of technical expertise can include infrastructure, cloud, server, application. Our Level 1 and Level 2 support team will handle day to day needs from a help desk perspective; however, this individual will be responsible to handle all escalations that cannot be resolved as well as help manage the help desk team.  Individual will interface with client onsite and remote to assist in road mapping technology with assistance from consulting and account managers. You will be exposed to both project and support work based on your assigned client’s needs.  Individual must be able to work in a fast-paced environment and identify requirements and urgency then assign to proper individual. 

Key Responsibilities:                                       

• Provide Tier 3 escalation support to the help desk
• Develop technical roadmaps and strategies as well as properly implement
• Implement system and software upgrades as directed
• Open, resolve, and maintain help desk tickets
• Assist in incident management including problem resolution and tracking problems 
• Ability to work well as part of a cross-functional team environment.
• Strong organizational, presentation, and customer service skills.
• Detail oriented and must be experienced with tools such as Word, Excel, Etc.
• Skill in planning and preparing written communications.
• Ability to multi-task and adapt to changes quickly

Required Skills & Experience:

• Bachelor’s Degree in Computer Science, Information Technology or equivalent experience (preferred)
• Certifications: MCSE, MCITP, MCTS, CCNA, CCNP, preferred but not required
• Experience in small office technical environments, cloud, 365, Windows Server, Microsoft Office Suite, SharePoint, networking, PC’s, VPNs

Position Summary:

The successful candidate is a highly skilled engagement manager preferably with
experience in enterprise software and professional services. Technical skills in
application development, predictive analytics and/or data integration are highly
valued as well as domain experience in any of the following industries:
manufacturing, supply chain, financial services, life sciences and high tech.
The engagement manager will effectively work with executive customer
stakeholders to define use cases and translate use cases into specifications,
quantify and track business value, and work across business and technical teams
to drive successful delivery of products.

Key Responsibilities:

Qualified candidates have a minimum of 8-10 years of professional experience.
The successful candidate will oversee the entire software implementation life
cycle, including the following activities:

• Craft compelling use cases that drive business value, and translate use
  cases into requirements and specifications.
• Quantify and track value metrics that can be realized from product
  implementations.
• Lead an engagement team to perform implementation activities in
  collaboration with team members from Application Development, Data Integration,
• Data Science, Products, QA, and DevOps.
• Dive into technical details and lead activities to ensure successful
  delivery to our customers (e.g., functional scoping, application and data
  integration quality assurance, deliver trainings, issue debugging and
  resolution).
• Track, anticipate and address challenges before they become risks.
• Develop polished deliverables and other documentation to enable customer
  success.
• Effectively and proactively communicate with customers and build a trusted
  advisor relationship.
• Advise executive customer stakeholders on future use case roadmap and
  implementation plans aligned to company solutions.
• Travel to customer sites (50% average).

Requirements:

• Minimum of 8-10 years’ engagement management experience with enterprise
  SaaS solutions.
• Ability to successfully communicate and work with senior executive
  stakeholders.
• Effectively work across customer and internal teams to problem solve, define
  scope, write technical specifications, quantify and track success metrics, and
  manage against a plan.
• Demonstrated ability to navigate between the business and technical domains
  of a software implementation project, providing leadership in both.
• Excellent presentation, written, communication and interpersonal skills.
• Bachelor degree in Computer Science, Engineering, or similar field; MSc or
  MBA preferred

Education: Bachelors Degree Required

Years of Experience: 7-10+

Position Summary:

We are an urgent and fast-growing demand for enterprise AI applications that
enable organizations in data-intensive industries to use real-time performance
monitoring and predictive analytics to optimize business processes,
differentiate products and services, and create new revenue streams. We offer a
comprehensive technology stack for the rapid design, development, deployment,
and operation of next-generation AI applications.

You will be required to design and implement advanced application integration
solutions, deploy existing product suite applications, and build new
cutting-edge tools on the platform. The product suite is entirely data-driven,
so a great candidate will have a passion for acquiring, analyzing, and
transforming data to generate insight. This role is very hands-on and requires a
perfect combination of “big picture”, solution-oriented mindset and solid
implementation skills.

Key responsibilities:

• Engage directly with customers to configure and implement a full-stack
  solution, including integrations, according to functional requirements
• Assess technical risks and come up with mitigation strategies
• Perform debugging, troubleshooting, modifications and unit testing of
  integration solutions
• Support, monitor, execute production application jobs and processes
• Develop new specs, documentation, participate in the development of
  technical procedures and user support guides

Required Skills & Experience:

• 5+ years of experience with system/data integration, development or
  implementation of enterprise and/or cloud software
• Deep understanding of enterprise architecture and enterprise application
  integration
• Proficiency in data integration/EAI technologies, such as Tibco
• Demonstrated proficiency with JavaScript
• Extensive experience with Unix-based operating systems
• Experience with relational databases (any vendor)
• Solid understanding of data modeling best practices
• SaaS and business intelligence/analytics implementation experience is a plus
• Engineering degree in Computer Science or Electrical Engineering
• Working knowledge of Agile Software development methodology
• Strong organizational and troubleshooting skills with attention to detail
• Strong analytical ability, judgment and problem analysis techniques
• Interpersonal skills with the ability to work effectively in a cross
  functional team

Education: Masters Degree Preferred

Years of Experience: 7-10+

Position Summary:

We are an urgent and fast-growing demand for enterprise AI applications that
enable organizations in data-intensive industries to use real-time performance
monitoring and predictive analytics to optimize business processes,
differentiate products and services, and create new revenue streams. We offer a comprehensive technology stack for the rapid design, development, deployment, and operation of next-generation AI applications.
You will be required to design and implement advanced application integration
solutions, deploy existing product suite applications, and build new
cutting-edge tools on the platform. The product suite is entirely data-driven,
so a great candidate will have a passion for acquiring, analyzing, and
transforming data to generate insight. This role is very hands-on and requires a perfect combination of “big picture”, solution-oriented mindset and solid
implementation skills.

Key Responsibilities:

• Engage directly with customers to configure and implement a full-stack
  solution, including integrations, according to functional requirements
• Assess technical risks and come up with mitigation strategies
• Perform debugging, troubleshooting, modifications and unit testing of
  integration solutions
• Support, monitor, execute production application jobs and processes
• Develop new specs, documentation, participate in the development of
  technical procedures and user support guides

Required Skills & Experience:

• 5+ years of experience with system/data integration, development or
  implementation of enterprise and/or cloud software
• Deep understanding of enterprise architecture and enterprise application
  integration
• Proficiency in data integration/EAI technologies, such as Tibco
• Demonstrated proficiency with JavaScript
• Extensive experience with Unix-based operating systems
• Experience with relational databases (any vendor)
• Solid understanding of data modeling best practices
• SaaS and business intelligence/analytics implementation experience is a plus
• Engineering degree in Computer Science or Electrical Engineering
• Working knowledge of Agile Software development methodology
• Strong organizational and troubleshooting skills with attention to detail
• Strong analytical ability, judgment and problem analysis techniques
• Interpersonal skills with the ability to work effectively in a cross
  functional team

Education: Masters Degree Preferred

Years of Experience: 7-10+

Position Summary:

We are seeking Forward Deployed, Javascript Engineers to work with our customers
to solve their specific business problems using the company's platform. You will
be required to design and implement advanced application solutions, deploy
existing product suite applications, and build new cutting-edge tools on the
platform. The product suite is entirely data-driven, so a great candidate will
be hands-on and requires a perfect combination of “big picture”,
solution-oriented mindset and solid implementation skills.

Key Responsibilities:

• Engage directly with customers to design and develop applications &
  solutions based on the platform.
• Become an expert in the platform and associated Tools to enable and assist
  customers to build their own applications
• Perform debugging, troubleshooting, modifications and unit testing of
  applications and solutions.
• Assess technical risks and come up with mitigation strategies
• Develop new specs, documentation, participate in the development of
  technical procedures and user support guides

Required Skills & Experience:

• Minimum of Bachelor degree in Computer Science or Electrical Engineering;
  advanced degree preferred
• Minimum of 2 years work experience building enterprise applications
• Personable, professional and collaborative
• Demonstrated proficiency with JavaScript and object-oriented programming
• Working knowledge of Agile Software development methodology
• Experience in working with customers to develop or deploy new business
  solutions
• Experience with relational databases (SQL preferred)
• Experience with development or implementation of enterprise and/or cloud
  software
• Solid understanding of concepts of cloud computing
• PaaS, SaaS and business intelligence/analytics implementation experience is
  a plus
• Domain expertise in certain key industries (Oil & Gas, Financial Services,
• Telecommunications, Discrete Manufacturing, Healthcare, Public Sector etc) is a
  plus
• Strong organizational and troubleshooting skills with attention to detail
• Strong analytical ability, judgment and problem analysis techniques
• Interest in committing to a fun, friendly, inclusive, and intellectually
  stimulating environment
• Interpersonal skills with the ability to work effectively in a cross
  functional team

Education: Bachelors Degree Required

Years of Experience: 2-5+

Position Summary:

We are seeking Forward Deployed, Javascript Engineers to work with our customers
to solve their specific business problems using the company's platform. You will
be required to design and implement advanced application solutions, deploy
existing product suite applications, and build new cutting-edge tools on the
platform. The product suite is entirely data-driven, so a great candidate will
be hands-on and requires a perfect combination of “big picture”,
solution-oriented mindset and solid implementation skills.

Key Responsibilities:

• Engage directly with customers to design and develop applications &
  solutions based on the platform.
• Become an expert in the platform and associated Tools to enable and assist
  customers to build their own applications
• Perform debugging, troubleshooting, modifications and unit testing of
  applications and solutions.
• Assess technical risks and come up with mitigation strategies
• Develop new specs, documentation, participate in the development of
  technical procedures and user support guides

Required Skills & Experience:

• Minimum of Bachelor degree in Computer Science or Electrical Engineering;
  advanced degree preferred
• Minimum of 2 years work experience building enterprise applications
• Personable, professional and collaborative
• Demonstrated proficiency with JavaScript and object-oriented programming
• Working knowledge of Agile Software development methodology
• Experience in working with customers to develop or deploy new business
  solutions
• Experience with relational databases (SQL preferred)
• Experience with development or implementation of enterprise and/or cloud
  software
• Solid understanding of concepts of cloud computing PaaS, SaaS and business intelligence/analytics implementation experience is a plus
• Domain expertise in certain key industries (Oil & Gas, Financial Services,
• Telecommunications, Discrete Manufacturing, Healthcare, Public Sector etc) is a
  plus
• Strong organizational and troubleshooting skills with attention to detail
• Strong analytical ability, judgment and problem analysis techniques
• Interest in committing to a fun, friendly, inclusive, and intellectually
  stimulating environment
• Interpersonal skills with the ability to work effectively in a cross functional team

Education: Bachelors Degree Required

Years of Experience: 2-5+

Position Summary:

We are seeking Forward Deployed Javascript Engineers to work with our customers to solve their specific business problems using the company's platform. You will be required to design and implement advanced application solutions, deploy existing product suite applications, and build new cutting-edge tools on the platform. The product suite is entirely data-driven, so a great candidate will be hands-on and requires a perfect combination of “big picture”, solution-oriented mindset and solid implementation skills.

Key Responsibilities:

• Engage directly with customers to design and develop applications & solutions based on the platform.
• Become an expert in the platform and associated Tools to enable and assist customers to build their own applications
• Perform debugging, troubleshooting, modifications and unit testing of applications and solutions.
• Assess technical risks and come up with mitigation strategies
• Develop new specs, documentation, participate in the development of technical procedures and user support guides

Required Skills & Experience:

• Minimum of Bachelor degree in Computer Science or Electrical Engineering; advanced degree preferred
• Minimum of 2 years work experience building enterprise applications
• Personable, professional and collaborative
• Demonstrated proficiency with JavaScript and object-oriented programming
• Working knowledge of Agile Software development methodology
• Experience in working with customers to develop or deploy new business solutions
• Experience with relational databases (SQL preferred)
• Experience with development or implementation of enterprise and/or cloud software
• Solid understanding of concepts of cloud computing
• PaaS, SaaS and business intelligence/analytics implementation experience is a plus
• Domain expertise in certain key industries (Oil & Gas, Financial Services, Telecommunications, Discrete Manufacturing, Healthcare, Public Sector etc) is a plus
• Strong organizational and troubleshooting skills with attention to detail
• Strong analytical ability, judgment and problem analysis techniques
• Interest in committing to a fun, friendly, inclusive, and intellectually stimulating environment
• Interpersonal skills with the ability to work effectively in a cross functional team

Education: Bachelor's Degree Required

Years of Experience: 2-5+

Position Summary:

We are seeking Forward Deployed, Javascript Engineers to work with our customers
to solve their specific business problems using the company's platform. You will
be required to design and implement advanced application solutions, deploy
existing product suite applications, and build new cutting-edge tools on the
platform. The product suite is entirely data-driven, so a great candidate will
be hands-on and requires a perfect combination of “big picture”,
solution-oriented mindset and solid implementation skills.

Key Responsibilities: