- Patient Financial Services
- Phoenix, AZ
- $15-$18.75 DOE
- About The Role: The Patient Financial Services Coordinator 1 is responsible to assist patients or the parties responsible for their finances to organize and coordinate their financial obligations. This position is involved with the self- pay patient to discuss financial responsibility for in-patient and out- patient procedures. They assist the patient or their responsible party in creating and understanding a financial picture and developing solutions to meet their financial responsibilities. .
Schedule This is a full-time position, Monday through Friday, 40 hours per week.
What Your Primary Responsibilities Would Be:
Responsible for quotes on procedure costs for True Self Pay Patients. (No Insurance)
Responsible for answering the patient's questions regarding financial issues, payment options, medical coverage and assistance programs.
Understand and update CPT codes associated with inpatient and out- patient procedures.
Collect payment(s) for procedures and charges located in IDX.
Responsible to update EPIC (facility system) so clinics can schedule procedures.
Review accounts in IDX to determine if statements have gone out. Analyze if information should be sent to collections or charity write offs.
Knowledge working with self-pay, Medicare, Medicaid and AHCCCS
Understanding/compliance of HIPAA laws and regulations.
Assist with monthly Crunch Report
Perform related duties as assigned by supervisor.
Maintain compliance with all company policies and procedures.
Ability to work independently and to carry out assignments to completion within parameters of instructions.
The Successful Candidate Will Possess:
High School Diploma or Equivalent
1 + years medical collections experience
1+ years customer service experience
1+ years medical office or hospital setting
Prior experience with IDX/EPIC a Plus.
Employee Health Requirements: As a condition of employment, we require each employee to remain compliant with mandatory employee health (EH) standards. TB screening, Influenza, and Covid Immunizations or approved declinations are required for this role.
- Click to Apply