Job Description

Senior Quality Manager
Piedmont, SC

Position Overview
A leading manufacturing organization is seeking an experienced, high-impact Senior Quality Manager to oversee and transform the site’s overall Quality department. This individual will take ownership of a large Quality organization, drive site stabilization, and build a culture of accountability, compliance, and continuous improvement. The ideal candidate is a confident people leader with strong technical expertise who thrives in dynamic environments and excels in customer-facing situations.

Key Responsibilities

• Lead, manage, and mentor the overall Quality Department, including Assistant Managers and Quality staff.
• Establish accountability, streamline processes, and implement robust controls to stabilize and enhance site quality performance.
• Own, maintain, and strengthen the Quality Management System in full alignment with IATF and ISO standards.
• Drive root cause analysis, 8D problem solving, corrective/preventive actions, and continuous improvement initiatives.
• Serve as the primary quality interface for customers during escalations, audits, and technical resolution discussions.
• Develop, track, and report on quality KPIs, metrics, and site compliance to executive leadership.
• Partner cross-functionally with Operations, Engineering, Purchasing, and external suppliers to resolve quality issues effectively.
• Oversee Layered Process Audits, quality testing, inspections, and standard compliance training.

Required Qualifications

• Bachelor’s degree in a technical or engineering discipline (e.g., Mechanical Engineering, Industrial Engineering, or related field).
• Extensive experience in a senior quality management role, with a strong track record of leading large teams and supervising lower-level managers.
• Strong, hands-on experience with IATF and ISO quality systems and compliance.
• Proven practical expertise in core quality methodologies, including APQP, SPC, 8D, root cause analysis, and CAPA.
• Demonstrated experience in customer-facing quality management, customer audit leadership, and crisis management.
• Excellent communication, interpersonal, and leadership skills with the ability to manage difficult conversations and drive accountability.

Preferred Qualifications

• Quality leadership experience within Tier 1 or Tier 2 automotive manufacturing.
• Background in complex, high-volume manufacturing environments.
• Experience managing OEM customer relationships and quality expectations.

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