Job Description

Location: Mexico, Colombia, Brazil, and Argentina

About Proppel

Proppel is a recruitment agency connecting top talent across the US, Canada, and Latin America with opportunities at some of the most exciting companies in the world.

Whether you are looking for your next role or the right move to advance your career, we will make it happen.

What we're looking for

Join a fast-growing, female-founded US-based DTC intimates and apparel brand that generates over $200M in annual revenue with a team of around 100 people. Since launching in 2018, the company has built a category-leading retention program where email and SMS are treated as a core, profitable growth channel, not an afterthought. This is a true ownership role for a senior operator who wants to run the full campaign lifecycle end-to-end.

What You’ll Be Doing

• Own and update the email and SMS campaign calendar, filling out upcoming months and absorbing last-minute shifts from product launches without missing a beat.
• Manage the full campaign lifecycle across copywriting, design, QA, and deployment (the team sends daily, so this role focuses on campaigns rather than automated flows).
• Build and run segmentation strategy (RFM, product affinity, cohort behavior) alongside structured A/B and multivariate tests.
• Lead execution of product launches and major promotional moments (like BFCM) across email and SMS.
• Report on performance to leadership and mentor junior and mid-level team members as the retention function grows.

Requirements

• 6+ years in retention, lifecycle, or CRM marketing focused on email and SMS (4+ years considered if coming from a similarly large brand).
• Extensive, advanced Klaviyo experience (non-negotiable), plus Postscript or a similar SMS platform.
• Experience at a mid-to-large Shopify organization, ideally with a headless setup that adds complexity to Klaviyo.
• Strong analytics and segmentation skills, with a clear test-and-learn methodology.
• Solid deliverability fundamentals, sharp project management, and meticulous QA and attention to detail.
• Strong English copywriting and creative ability, plus the flexibility to stay calm when the calendar shifts.

Nice to Have

• Asana experience, since the team relies on it heavily for project management.
• Hands-on experience combining Klaviyo, Postscript, and Shopify in one stack.

Benefits

• Competitive USD salary.
• 100% remote work.

Notes:

*You are applying to work with an international company. Make sure your CV is in English, otherwise your application can't be considered.

*We consider candidates from all around Mexico, Colombia, Brazil, and Argentina.

*If you don't have a formal portfolio, please share a Drive with various samples of your work.

*Please note this is a contractor position: As a contractor, you are responsible most of the time for managing your own contributions to social security, health insurance, and any applicable taxes or obligations in your country of residence. This can vary depending on the client. For contractor FAQs, please visit our website.