Job Description

Seeking to hire a Senior /Lead Salesforce Administrator.
Sorry NO C2C
US Cit 
Remote work is okay. 

This person will be responsible for ongoing maintenance and configuration to the Salesforce platform and will provide organization-wide support on day-to-day operations for internal customers. This role will partner closely with Sales, Support, IT, and other departments to drive best practices and improve efficiencies to further enhance our platform.

Administrator with 5+ years of Lead experience and 8+ years of professional Salesforce Admin experience.
Responsible for managing a team of 3 or 4 Salesforce admins, be responsible for our entire Salesforce ecosystem, Gong, Natterbox, Docusign, Chargent and Chilipiper.

Essential Duties:

• Provide day-to-day support and administration across the Salesforce platform.

• Perform user and license management including user setup/deactivation, roles, profiles, permission sets, and public groups.

• Maintain and improve data integrity by regularly monitoring and resolving data inaccuracies within the system.

• Identify and gather requirements from users and stakeholders.

• Support the design and configuration of system enhancements.

• Support in 3rd party Salesforce integration efforts as needed.

• Develop and maintain user resources as needed on existing and updated processes.

• Work closely with users to provide regular user training to ensure best practices and monitor user adoption.

• Stay up to date with all major Salesforce releases.

• Regular and reliable attendance is expected as this is a full-time position.

• Other duties as assigned by management.

Key Skills, Knowledge and Qualifications:

8+ years of Salesforce Administration experience.
5+ years of Lead experience, managing a Salesforce team of 3-5 Salesforce Admins
Salesforce certified administrator
Proficient in user management, custom objects, page layouts, Lightning Record Pages, validations, formulas, process automation tools (Flow and Process Builder), reports and dashboards
Understanding of Salesforce data model and practical knowledge on importing, exporting and ensuring data accuracy
Exceptional communication and interpersonal skills (experience in a support role is a plus)
Experience with integrated third-party applications including Gong, DocuSign, ChiliPiper, MileStones PM Plus, and Drift