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Contact Erin Pals at epals@saigepartners.com, you can also schedule an appointment at https://calendly.com/epals-1/interiew-s to learn more about this opportunity!

Contents Restoration Manager

Job Overview: Our Omaha client, in restoration, is seeking to add a NEW Contents Restoration Manager to their team. The Contents Manager will oversee contents restoration projects from start to finish, including pack-outs, inventory, cleaning, storage, and pack-backs. This role combines team leadership, customer communication, project coordination, and field operations to ensure projects are completed efficiently, professionally, and to a high standard.

• Oversee all aspects of contents restoration projects from initial assignment through completion
• Manage the customer experience and ensure a high level of customer satisfaction
• Coordinate pack-outs, inventory, contents cleaning, storage, and pack-back operations
• Schedule and coordinate crews, subcontractors, equipment, and other resources
• Monitor project timelines, workflow, and completion to ensure jobs remain on track
• Inspect contents cleaning and restoration work to ensure quality standards are met
• Maintain accurate project documentation, inventory records, and job files
• Communicate effectively with customers, insurance adjusters, vendors, subcontractors, and internal teams
• Monitor contents-related expenses, equipment, supplies, and materials
• Lead, train, coach, and supervise Contents Technicians and team leads
• Recruit, develop, and retain members of the contents team
• Establish accountability and promote a positive, team-oriented work environment
• Ensure employees follow safe work practices and company policies
• Respond to emergency service calls and provide operational support as needed
• Identify opportunities to improve processes, efficiency, customer service, and overall contents operations
• Stay current on industry practices, restoration procedures, and contents restoration techniques
• Perform other duties as assigned

• High school diploma or GED required
• Minimum of 3 years of experience in contents cleaning, restoration, or a related field
• Previous supervisory or management experience preferred
• Experience working with fire, water, smoke, and other damaged contents strongly preferred
• Knowledge of contents inventory systems, pack-outs, cleaning processes, storage, and pack-back procedures
• Strong leadership and team management skills
• Excellent organizational, communication, and customer service skills
• Ability to manage multiple projects, priorities, and deadlines simultaneously
• Strong attention to detail and problem-solving abilities
• Valid driver’s license required
• Industry certifications are a plus

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Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.