Job Description

• Location: Remote, but candidates must be based in the Southeast (Atlanta, Birmingham, Jacksonville or Nashville) or the Midwest (Chicago, Detroit or Indianapolis) region.
• Travel: Variable, based on market coverage and partnership development needs
• About the Role - The Agent Development Director sits at the intersection of network growth and customer acquisition. You'll be building a pipeline of reliable agent partnerships while simultaneously securing the customer freight that makes those partnerships valuable. This dual mandate means you need to understand both sides of the logistics equation—how to attract quality capacity and how to fill it with profitable freight. Unlike traditional sales or recruiting roles, this position requires you to think strategically about market coverage, regional growth opportunities, and how customer needs align with network capabilities. You're not just filling lanes or signing agents—you're building a sustainable, scalable business model. Success here means understanding pricing dynamics, competitor positioning, and market trends well enough to make informed decisions about where to invest your time and which partnerships will drive long-term value.

• Duties of the Role:
• Recruit, onboard, and develop high-performing agents and fleet owners with full accountability for revenue production across the network
• Build and manage a disciplined agent pipeline informed by regional market analysis and growth opportunities
• Own the complete customer sales cycle—prospecting, negotiation, and contract execution—to secure new business
• Ensure consistent loading opportunities that attract and retain quality capacity across your regional network
• Analyze market conditions, pricing trends, and competitor activity to inform both agent recruiting and customer targeting strategies
• Maintain real-time CRM accuracy with daily updates to pipeline visibility, forecasting, and performance tracking for both agent and customer revenue streams
• Partner cross-functionally with operations, pricing, and sales leadership to ensure service commitments are operationally executable
• Develop strategic relationships with agents and customers that create durable, long-term partnerships
• Align customer freight opportunities with capacity strategy to drive network growth
• Travel as needed to build relationships, close deals, and support network development
• What a Qualified Candidate will bring:
• High school diploma or equivalent
• Demonstrated experience in transportation, logistics, brokerage, or agent-based sales environments
• Proven track record of driving top-line revenue through relationship-based selling and network development
• Experience managing the full sales cycle from initial outreach through contract negotiation and closing
• Exposure to independent agents, fleet owners, or carrier networks with an understanding of what motivates and retains quality capacity
• Proficiency with CRM platforms, reporting tools, and Microsoft Office Suite

• Preferred Qualifications:
• Four-year degree or equivalent work experience with demonstrated success in revenue generation
• Experience across flatbed, brokerage, or multi-modal transportation environments
• Strategic selling capability with a track record of aligning customer opportunities to capacity strategy and long-term network objectives