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Contact Christine Gonzalez at cgonzalez@saigepartners.com, you can also schedule an appointment at to learn more about this opportunity!

Senior Duck Creek Policy Technical Lead
Location: Remote / Hybrid (as applicable)
Employment Type: Contract or Direct Hire
Industry: Insurance / Financial Services Technology

About Saige Partners

At Saige Partners, we believe in people and their success. We’re more than a staffing and recruiting firm—we’re career consultants invested in building futures, not just filling jobs. We partner with organizations that value innovation, integrity, and long-term impact, and we work tenaciously to ensure success for both our clients and candidates

Essential Functions:

• In coordination with Application Development leadership - create specifications, designs, and implementations of Duck Creek Billing focused technical solutions to meet the needs of the enterprise.
• Lead the end-to-end technical delivery of Duck Creek Billing implementations and upgrades, including planning, execution, and monitoring.
• Collaborate across the enterprise to design, create and prepare enhancements and upgrades to the Duck Creek Billing systems as prioritized by the business and IT leadership.
• Collaborate with architects and software developers to collaborate on integrations with the Duck Creek Billing system, ensuring integrations are loosely coupled, independently deployable, and highly resilient.
• Provide guidance and feedback on scoping and estimation of requested enhancements and support of the Duck Creek Billing system.
• Provide guidance on continuous improvement in development processes, tools, and methodologies (e.g., micro-services architecture, CI/CD, DevOps)
• Provides training and mentorship to Duck Creek Software Developers to help team stay on a cohesive path while fostering a culture of high performance, experimentation, and continuous learning.
• Provides clear verbal and written communication to department leadership regarding assignments and ongoing projects.
• Collaborate with QA department to provide feedback and remediation to defects and bugs.
• Actively engage in limiting technical debt, ensuring new development enhances system agility and long-term maintainability.
• Adhere to high standards for in-house software development, including code quality, security, release automation, and performance.
• Ensure quality, quantity, and timeliness of work to meet project and business goals and milestones.
• Consults with internal and external customers across the enterprise to define enterprise solution requirements and specifications.
• Collaborate with vendors and SI partners on integrations and co-development of software solutions.
• Ensures our enterprise technical systems remain performant and troubleshoot issues when they surface by independently analyzing issues as they arise and collaborating on solutions.
• Create and maintain documentation and diagrams related to application architecture, integrations and integrations to ensure transparency and supportability of applications by other team members.
• Takes an active role in investigating and resolving complex production issues as they arise.
• Provide feedback to IT Leadership on training and resources to effectively utilize new and evolving technology stacks.
• Performs other duties as assigned.

Position Requirements:

• Bachelor's Degree in appropriate field of study or equivalent work experience. Degrees in computer science, information systems, or business administration with technology as a core component preferred.
• Minimum eight (8) years’ experience with Duck Creek Billing configuration, upgrade, and support.
• Experience in the insurance or financial services industry
• Highly proficient and experienced with the following:

o Systems analysis, design, and implementation of technical solutions with the Duck Creek Billing platform and associated components: Agency Bill, Direct Bill and Commissions (OnDeman 8.X)
o Hands-On technical skills in Duck Creek's toolset Express, Server, Author, Transact, Rating, Forms, User Admin, Shredding, XSLT Transformation, XML, HTML5, SQL
o Experience in platform version 8.x as well as Active Delivery.
o Implementing inheritance models, Manuscript data model, product versioning with Duck Creek Policy platform.
o Writing complex queries (SQL) to troubleshoot data inconsistencies and provide data fixes within Duck Creek ODCH.
o Creation and maintenance of Azure DevOps pipelines for manuscript deployment.
o Requirements gathering, analyzing and determining feasibility of technical solutions.
o Collaborating with others to design and recommend solutions.

• Experience with Internal Collections
• Experience working within the pre-post event framework
• Experience in commercial & personal lines of templates (ISO and non-ISO)
• Experience in Duck Creek AMI, Anywhere API & Message Hub.
• Proven experience designing, building, and operating production-grade Duck Creek Billing implementations that adhere to Duck Creek development best practices.
• Strong understanding of microservices architectures and integration patterns to facilitate solution development and integrations with Duck Creek Billing platform.
• Familiarity with Duck Creek Clarity.
• Comprehensive understanding of project and software development life cycles.
• Understanding and knowledge of Git repository management.
• Ability to identify complex issues and determine appropriate resolutions.
• Self-develops and adopts new technical skills.
• Ability to prioritize a large workload while maintaining a sense of urgency.
• Proven ability to exercise independent judgement and decision making.
• Ability to communicate and work effectively with internal and external customers.
• Must be able to provide rotating on-call support of production systems.

About Saige Partners: Recognized as one of the fastest-growing technology and talent companies in the Midwest, Saige Partners believes in nurturing individuals with a zeal for success. We're committed to building careers, not just jobs. Our belief in our employees as our most valuable asset is reflected in our comprehensive benefits package and convenient weekly payment solutions, promoting health and a positive work-life balance. Explore this opportunity and more at https://careers.saigepartners.com/.