Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

ServiceNow Developer
Detroit, MI / Hybrid schedule
12 Months with opportunity to extend
W2 contract role

Role Summary

• Works with Business Analysts/Process Owners/Requesters to gain an understanding of functional requirements and to develop technical designs and solutions.
• Analyzes requirements, designs, develop prototypes and orks with the Business Analysts/Process Owners/Requesters to fine tune the application, and make recommendations.
• Participates in peer/code/design reviews to verify that quality standards and functional/technical requirements are met.
• Design, code, test and implement moderately complex programs; Develops appropriate programs and systems documentation according to established IT standards.
• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated into the system design.
• Enhances existing systems; participates in structured walkthroughs and technical reviews.
  Supports production systems by helping resolve problems, providing timely follow-up on problem report, optimizing performance and streamlining processes
• Participates in inspections to verify 'intent of change' is carried out through the entire project.
• Provides support, escalation response to production problem issues/errors.
• Performs root cause analysis and application resolution.
• Provides on call second-level escalation response for client issues and application
• Provides general support, administration and maintenance for the ServiceNow platform.
• Creates custom applications, record producers, catalog items, reports and dashboards.
• Monitors health, usage and overall compliance of ServiceNow and its applications.

Required Skills

• Experience in an ITIL/ITSM work environment required.
• Microsoft office suite skills required.
• SQL experience required.
• At least three (3) years of experience in a Health Care environment and familiarity with
  HIPAA required.
• At least four (4) years application/system development/programming experience with at
  least three (3) years of ServiceNow development.
• Beyond general ServiceNow development skills, we are specifically looking for certain skills including SPM, CMDB/Discovery, Now Assist / AI.

*Beware of scams. S3 never asks for money during its onboarding process.