This role supports Equities Execution Client Operations within the Global Banking & Markets Operations division, providing essential post-trade services to Sales and Trading desks.
Responsible for supporting trade booking, settlement, reconciliation, and the accuracy of books and records for Equities clients.
Help manage operational risk and ensure efficient trade processing while maintaining strong internal controls and delivering high-quality client service.
Work directly with custodians, issuers, and external brokers to resolve issues related to Standing Settlement Instructions (SSI), trade settlement, and outstanding cash or stock breaks.
Investigate and resolve daily operational inquiries, trade discrepancies, and settlement exceptions.
Review internal books and records to identify discrepancies, determine appropriate resolutions, and escalate issues as necessary.
Support trade processing, settlement activities, reconciliation, and overall risk management to minimize operational and financial exposure.
Analyze existing processes and procedures to identify opportunities for improvement, reduce operational risk, and eliminate repetitive tasks.
Collaborate with internal teams and external counterparties to ensure timely resolution of operational issues.
Help drive operational efficiency and influence process improvements to achieve superior client service outcomes.
Maintain strong attention to detail and adherence to established risk management principles and internal controls.
Support small projects and operational initiatives aimed at improving workflows and business processes.
Required Qualifications
Bachelor's degree required.
Strong analytical, investigative, and problem-solving skills with the ability to identify and resolve operational discrepancies.
Excellent attention to detail with a strong focus on risk management, accuracy, and internal controls.
Ability to present complex information in a clear, structured, and concise manner.
Ability to work effectively in a fast-paced environment while managing multiple processing deadlines throughout the day.
Strong interpersonal and communication skills with the ability to collaborate effectively across teams.
Demonstrated commitment to process improvement, operational efficiency, and identifying opportunities to eliminate inefficiencies.
Ability to manage small projects and initiatives, influence stakeholders, and implement changes in a consensus-driven environment.
Strong organizational skills with the ability to prioritize competing responsibilities.
Ability to work independently and collaboratively in a team-oriented environment.
Strong client service orientation and commitment to delivering accurate and timely operational support.