Job Description

Senior High-Volume Recruiter – Insurance & Financial Services

Location: San Antonio, TX preferred (onsite)
Duration: Contract
Industry Focus: Insurance, Financial Services, Call Center Operations

Position Overview

We are seeking an experienced High-Volume Recruiter to support large-scale hiring initiatives across insurance, financial services, and customer operations environments. This role is responsible for executing full-cycle recruiting strategies, building strong talent pipelines, and partnering closely with hiring leaders to deliver top talent in a fast-paced, metrics-driven environment.

The ideal candidate brings a consultative recruiting approach, experience managing high-volume requisitions, and the ability to influence hiring decisions through market intelligence and data-driven recruiting strategies. Experience supporting class-based hiring and call center recruiting within insurance or financial services environments is highly preferred.

Key Responsibilities

• Execute full-cycle recruiting for high-volume and class-based hiring initiatives
• Source, screen, interview, and manage candidates through the hiring lifecycle
• Build and maintain strong pipelines for insurance, customer service, operations, and corporate roles
• Partner with hiring managers and business leaders to develop effective recruiting strategies
• Conduct local market analysis, compensation benchmarking, and competitive talent research
• Utilize Applicant Tracking Systems (ATS) and recruiting tools to manage workflows and candidate activity
• Coordinate recruiting activities including scheduling, candidate communications, and offer support
• Drive process improvements to enhance hiring efficiency and candidate experience
• Support workforce planning initiatives and hiring projects across multiple business groups
• Provide regular recruiting metrics, pipeline updates, and hiring insights to leadership
• Collaborate cross-functionally with HR, operations, and business stakeholders

Required Qualifications

• 3+ years of high-volume recruiting experience
• Experience recruiting within insurance, financial services, banking, or call center environments
• Proven success managing multiple requisitions simultaneously in a fast-paced setting
• Strong sourcing and pipeline development capabilities
• Experience using ATS platforms such as Workday, Taleo, iCIMS, Greenhouse, or similar
• Excellent communication, relationship-building, and stakeholder management skills
• Strong organizational and project coordination abilities
• Ability to adapt quickly to changing priorities and hiring demands

Preferred Qualifications

• Experience supporting class-based or contact center hiring initiatives
• Background recruiting for customer service, operations, or corporate support functions
• Experience leveraging recruiting analytics and market intelligence to influence hiring strategies
• Exposure to workforce planning and process optimization initiatives
• Prior experience supporting large enterprise hiring environments

Ideal Candidate Profile

• Strategic recruiter who can also execute tactically with minimal oversight
• Comfortable operating in high-volume, deadline-driven environments
• Strong relationship builder with hiring managers and candidates
• Data-driven and process-oriented mindset
• Able to balance speed, quality, and candidate experience effectively