Job Description

Job Title: Scrum Master

Location: Charlotte, NC

Duration: 24 Months

Job/Role Description:

• This role supports Finance Technology outcomes aligned to Enterprise Risk, Audit, and Finance functions, with direct support for critical finance, investment, and risk application platforms operating in a highly regulated environment.
• The Scrum Master drives disciplined Agile execution with a strong emphasis on SDLC rigor, release management, and operational readiness; this position goes beyond facilitation and requires deep understanding of end-to-end software delivery, release orchestration, and production support within enterprise financial systems.
• Serve as Scrum Master for one or more Agile teams, ensuring consistent execution and delivery of committed sprint goals.
• Facilitate Scrum ceremonies that drive decisions, accountability, and continuous improvement.
• Coach teams and Product Owners using delivery metrics, flow analysis, and data-driven insights to deliver incremental business value.
• Manage and coordinate release planning, timelines, dependencies, risks, and cutovers across multiple teams.
• Ensure operational readiness for releases, including non-functional requirements (NFRs), monitoring and alerting, runbooks, and knowledge transfer to L1/L2 support teams.
• Maintain strong Jira hygiene, including accurate work capture, status reporting, dependency tracking, and capacity planning; produce dashboards and reports that provide transparency into delivery health and forecasting.
• Identify cross-team dependencies and blockers early and drive them through resolution.
• Build strong partnerships with Product, Engineering, Finance Technology stakeholders, and support teams; facilitate Scrum of Scrums and multi-team coordination forums.
• Drive release cadence discipline, escalation management, and proactive stakeholder communications.
• Partner with engineering teams to promote modern delivery practices such as CI/CD and automation.
• This role requires a delivery leader who understands how software is built, released, supported, and governed in a high-stakes financial environment; it is not suited for candidates with solely lightweight Agile facilitation experience or limited SDLC/release exposure.
  
  

Required Qualifications

• Strong SDLC and release management background within enterprise technology environments.
• Demonstrated experience managing releases in regulated or risk-sensitive environments.
• Proven Scrum Master experience supporting complex delivery (hands-on SDLC and release management experience required; facilitation-only experience is not a fit).
• CSM or PSM certification required.
• Advanced proficiency with Jira for Agile delivery management, reporting, and forecasting.
• Excellent communication, facilitation, and stakeholder management skills.
• Proven analytical and problem-solving abilities.
• Strong interpersonal, written, and oral communication skills.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed with strong organizational skills and keen attention to detail.
• Experience supporting Controllers, Treasury, Finance, Risk, or Audit technology platforms a plus.
• Background in banking or financial services technology environments a plus.
• Experience working with investment management or finance platforms such as SimCorp a plus.