This role provides operational support for the setup, closing, and servicing of asset-secured lending products within Collateralized Lending Operations.
The position supports multiple desks in Global Banking Markets by facilitating trade processing activities across the full life cycle of asset-secured loans.
This role works closely with clients, sales, trading, asset management, and other internal stakeholders to address inquiries, resolve exceptions, and manage risk throughout the loan process.
Key functions include Front Office engagement, loan documentation review, loan product maintenance, loan servicing, monitoring of financial covenants, regulatory reporting, and KYC processes.
Perform daily operational tasks to ensure accurate and timely processing of loan-related activities.
Identify and resolve exceptions or issues that arise during the loan setup, closing, and servicing phases.
Collaborate with various teams to provide clear and timely responses to client and internal queries.
Support risk management and control activities throughout the trade processing life cycle.
Maintain accurate records and documentation in accordance with established procedures and regulatory requirements.
Required Qualifications:
Fundamental knowledge of Loan Operations – strongly preferred
Expertise in one or more of the following: Middle Office, Servicing, or Loan Product Setup
Highly motivated, energetic, and confident team player
Strong personal initiative with exceptional organizational skills and attention to detail
Ability to learn quickly in a fast-paced environment
Strong communication skills, with the ability to interact effectively at all levels across business disciplines and regions
Strong time management skills
Excellent problem-solving skills with the ability to dissect complex issues and provide clear, concise explanations to clients and colleagues
Advanced knowledge of Microsoft Office applications (Excel, Word) and Adobe
Proven track record of accuracy and consistently meeting deadlines in a high-expectation, fast-paced work environment