Job Description
Strategic Staffing Solutions is currently looking for a Scrum Master, a W2 contract opportunity with one of our largest clients!
This is a W2 contract opportunity, and the candidates should be willing to work on our W2 ONLY, NO C2C.
Scrum Master
Location: Charlotte, NC
Type: W2 Contract – 12-month contract
Hybrid-3 days in office
The Scrum Master is responsible for coaching and guiding one or more cross functional delivery teams in the effective adoption and execution of Agile and Scrum practices while ensuring consistent delivery of high-quality outcomes that align with business priorities. This role blends servant leadership and Agile coaching with strong project management discipline, enabling predictable delivery, effective risk management, and transparent communication with stakeholders.
The ideal candidate brings hands on experience as a Scrum Master combined with prior experience in project management, allowing them to balance Agile execution with delivery planning, dependency management, and risk mitigation in complex, matrixed environments.
Work Location & Schedule
- Hybrid work model required.
- A minimum of 3 days per week in the office is required, with remaining days worked remotely.
- Candidate must be able to work onsite at the assigned office location and collaborate in person with delivery teams and stakeholders as needed.
Key Responsibilities
Scrum & Agile Delivery Leadership
- Serve as the Scrum Master for one or more Agile delivery teams, coaching teams to adopt and continuously improve Agile and Scrum practices.
- Facilitate core Scrum ceremonies including sprint planning, backlog refinement, daily stand ups, sprint reviews, and retrospectives.
- Ensure teams understand and adhere to Scrum values, Agile principles, and the definition of done.
- Protect the team from external distractions and remove impediments that impact delivery and team effectiveness.
Project Management & Delivery Oversight
- Apply project management expertise to support planning, sequencing, and coordination of work across sprints, releases, and milestones.
- Identify, track, and manage delivery risks, issues, and dependencies across teams and stakeholders.
- Support release planning and cross team coordination in complex delivery environments.
- Provide transparent status reporting on progress, risks, and outcomes to leadership and stakeholders.
Product Owner & Stakeholder Partnership
- Partner closely with Product Owners to ensure backlog readiness, prioritization, and alignment to business value.
- Help translate business objectives into actionable, well defined user stories and acceptance criteria.
- Facilitate communication between delivery teams, product owners, engineering leaders, and business stakeholders.
- Escalate risks and impediments appropriately while promoting timely resolution.
Metrics, Continuous Improvement & Coaching
- Use empirical data and Agile metrics (e.g., velocity, predictability, flow, throughput) to assess team maturity and identify improvement opportunities.
- Coach teams on continuous improvement practices and facilitate retrospectives that drive measurable outcomes.
- Guide teams in interpreting metrics responsibly, focusing on value delivery rather than vanity metrics.
- Promote learning, collaboration, and knowledge sharing within and across Agile teams.
Scaling, Governance & Enterprise Alignment
- Support teams operating within scaled Agile or multi team environments, managing cross team dependencies and alignment.
- Ensure Agile delivery aligns with enterprise governance, risk, and compliance expectations.
- Maintain required Agile artifacts and ensure teams are properly registered and represented in enterprise Agile tooling and reporting systems.
Required Qualifications
Experience
- 5+ years of experience working in Agile delivery environments.
- 4+ years of hands on experience as a practicing Scrum Master.
- Prior experience in project management, program management, or delivery management roles.
- Experience supporting technology or data driven teams in complex, matrixed organizations.
Agile & Project Management Skills
- Strong understanding of Scrum, Agile principles, and servant leadership.
- Demonstrated ability to manage scope, schedule, risks, and dependencies while working in an Agile model.
- Experience facilitating cross functional collaboration and resolving delivery impediments.
- Proficiency using Agile delivery metrics to drive transparency and improvement.
Communication & Leadership
- Strong facilitation, coaching, and conflict resolution skills.
- Ability to communicate effectively with delivery teams, product owners, and senior stakeholders.
- Proven ability to influence without authority and lead through collaboration.
Preferred / Nice to Have
- Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
- Project Management Professional (PMP) or similar project management certification.
- Experience working in scaled Agile frameworks or large enterprise Agile transformations.
- Experience supporting regulatory driven or highly governed environments
Education
- Bachelor’s degree in Business, Information Technology, Engineering, or equivalent practical experience.
“Beware of scams. S3 never asks for money during its onboarding process.”