Job Description

Job Title: Digital Product Owner (DPO)
Location: Remote
Duration: 9 months

Position Overview

The Digital Product Owner (DPO) represents business stakeholders to define, document, and prioritize business needs so delivery teams can build effective solutions. This role serves as the day-to-day business decision-maker, ensuring execution aligns with business strategy, customer needs, and enterprise controls.

The DPO works across Agile, Waterfall, and hybrid methodologies and partners closely with business leaders, IT teams, and cross-functional stakeholders.

Key Responsibilities

• Elicit, analyze, document, and refine business requirements

• Serve as primary business representative to delivery teams

• Prioritize team backlogs to align with sponsor and executive strategy

• Manage and guide two IT team backlogs through the full SDLC

• Act as day-to-day decision maker for execution teams

• Lead requirement validation, documentation, and metric development

• Identify and mitigate operational and delivery risks

• Escalate issues and recommend solutions

• Collaborate with UX, designers, developers, testers, and SMEs

• Review and accept/reject development output based on acceptance criteria

• Assess and prioritize new features, enhancements, and defects

• Develop adoption, benefit realization, and risk tracking metrics

• Support change readiness and business adoption

• Mentor junior DPOs and team members

Required Skills & Experience

• Strong communication, organization, and interpersonal skills (critical)

• Experience managing backlogs for multiple IT teams

• Proven ability to influence stakeholders and SMEs

• Experience in Agile and Waterfall delivery environments

• Ability to manage scope, risk, priorities, and business value

Technical Tools

• Jira

• Jira Work Management (JWM)

• ServiceNow

(Used to manage backlogs, work intake, and team deliverables.)