Job Description
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a Product Delivery Specialist w/ Merchant Services, a W2 contract opportunity with one of our largest clients!
Candidates should be willing to work on our W2 ONLY, NO C2C
Job Title: Product Delivery Specialist w/ Merchant Services
Role Type: W2 only
Duration: 12 months
Location: Charlotte, NC
Schedule: Hybrid
TOP SKILLS: Previous Product delivery experience, Jira experience, story refinement, Merchant experience
We are seeking a Product Delivery Specialist with strong experience in business execution, implementation, and strategic planning to support the end-to-end delivery of merchant-facing products and initiatives. This role is ideal for a detail-oriented professional who thrives in fast-paced, cross-functional environments and is passionate about improving product performance, merchant satisfaction, and operational excellence.
Key Responsibilities:
- Lead and support the delivery lifecycle of merchant-facing products and services—from planning and story refinement through release and post-implementation review.
- Partner with Product Owners, Engineering, and Business stakeholders to define, refine, and prioritize user stories in alignment with business goals.
- Utilize Jira to manage sprint progress, track deliverables, and ensure alignment across agile teams.
- Translate business requirements into actionable technical deliverables, ensuring clear acceptance criteria and value-driven outcomes.
- Collaborate with merchant experience teams to identify process improvements, remove delivery roadblocks, and enhance the overall customer journey.
- Support release coordination and readiness activities, ensuring smooth deployments and stakeholder communication.
- Monitor key product metrics and performance indicators to evaluate delivery success and inform future enhancements.
Qualifications:
- 5+ years of experience in Business Execution, Implementation, or Strategic Planning, preferably in a product delivery or merchant services environment.
- Demonstrated experience with Jira and agile delivery practices.
- Proven ability to refine complex business requirements into well-defined user stories.
- Strong analytical and organizational skills with a focus on execution and results.
- Excellent communication skills and ability to collaborate effectively with technical and non-technical partners.
- Background in merchant services required
- Familiarity with Agile or SAFe frameworks.
- Experience supporting product or program management functions.
- Knowledge of APIs, payment systems, or merchant integration workflows.
“Beware of scams. S3 never asks for money during its onboarding process.”