Contract

Product Delivery Specialist w/ Merchant Services

Posted on 21 October 25 by Suganya Prabhakar

  • CHARLOTTE,NC
  • $65 - $70 per Hour
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Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Product Delivery Specialist w/ Merchant Services, a W2 contract opportunity with one of our largest clients!

Candidates should be willing to work on our W2 ONLY, NO C2C

Job Title: Product Delivery Specialist w/ Merchant Services
Role Type: W2 only
Duration: 12 months
Location: Charlotte, NC
Schedule: Hybrid

TOP SKILLS: Previous Product delivery experience, Jira experience, story refinement, Merchant experience

We are seeking a Product Delivery Specialist with strong experience in business execution, implementation, and strategic planning to support the end-to-end delivery of merchant-facing products and initiatives. This role is ideal for a detail-oriented professional who thrives in fast-paced, cross-functional environments and is passionate about improving product performance, merchant satisfaction, and operational excellence.

Key Responsibilities:

  • Lead and support the delivery lifecycle of merchant-facing products and services—from planning and story refinement through release and post-implementation review.
  • Partner with Product Owners, Engineering, and Business stakeholders to define, refine, and prioritize user stories in alignment with business goals.
  • Utilize Jira to manage sprint progress, track deliverables, and ensure alignment across agile teams.
  • Translate business requirements into actionable technical deliverables, ensuring clear acceptance criteria and value-driven outcomes.
  • Collaborate with merchant experience teams to identify process improvements, remove delivery roadblocks, and enhance the overall customer journey.
  • Support release coordination and readiness activities, ensuring smooth deployments and stakeholder communication.
  • Monitor key product metrics and performance indicators to evaluate delivery success and inform future enhancements.

Qualifications:

  • 5+ years of experience in Business Execution, Implementation, or Strategic Planning, preferably in a product delivery or merchant services environment.
  • Demonstrated experience with Jira and agile delivery practices.
  • Proven ability to refine complex business requirements into well-defined user stories.
  • Strong analytical and organizational skills with a focus on execution and results.
  • Excellent communication skills and ability to collaborate effectively with technical and non-technical partners.
  • Background in merchant services required
  • Familiarity with Agile or SAFe frameworks.
  • Experience supporting product or program management functions.
  • Knowledge of APIs, payment systems, or merchant integration workflows.

 

 

“Beware of scams. S3 never asks for money during its onboarding process.”

 

Job Information

Rate / Salary

$65 - $70 per Hour

Sector

Banking

Category

Not Specified

Skills / Experience

Strategy and Execution

Benefits

Not Specified

Our Reference

JOB-243885

Job Location