Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! 

Strategic Staffing Solutions is currently looking for a PC Support Tech for a contract opportunity with one of our largest clients located in Kansas City, MO!

Title: PC Support Tech
Location: Kansas City, MO (Onsite required)
Duration: 12+ Months

Job Description
A/V and PC support, possible event support.
Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, support single and multifunction printing devices, smart phones, tablet devices, and mobile data systems. This position also involves PC moves and equipment upgrades. This person must be able to resolve problems associated with Service Desk tickets that need escalated. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems. 

• Working knowledge of standard concepts, best practices and procedures related to set up/configuration of desktop hardware and current operating system.
• Working knowledge of desktop operating and networking systems.
• May include knowledge of audio-visual systems, ruggedized laptops, and other computer equipment.
• Communicates effectively with all levels of employees, both technical and non-technical.
• Manages time effectively while assuring attention to details.
• Finishes tasks accurately, completely and in a timely manner.
• Works effectively in a team environment.

Education/Experience

• Associate’s degree in a computer science-related field and 2 years desktop operating and networking systems OR
• 4 years recent experience in desktop operating and networking systems
• Working knowledge of Windows 10, Windows 11, Microsoft Office 365, Teams is required.
• Understanding of DNS and Active Directory (what it does and how it works).
• Candidate must be familiar with maintaining laptop and PC hardware in addition to laser printer technology.
• Candidate must have the ability to troubleshoot conference room issues that include A/V equipment.
• Experience with MECM (SCCM), Citrix, Virtual Desktop, and other Operating Systems is preferred.

*Beware of scams. S3 never asks for money during its onboarding process