Job Description

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

“Beware of scams. S3 never asks for money during its onboarding process.”

Job Title: Process Improvement Analyst
Location: San Antonio, Texas, 78288
On Site Work

Job ref# 243826

Position Summary:

Will partner closely with operations and project management teams to identify, design, and implement process optimization initiatives. This role requires a strong command of Lean Six Sigma methodologies, statistical analysis, and process engineering tools to drive measurable gains in efficiency, quality, and productivity. The ideal candidate will have a proven record of using data-driven insights and facilitation techniques to streamline workflows, reduce waste, and enhance organizational performance.

Key Responsibilities:

• Collaborate with operational teams to perform value stream mapping and time-motion studies to uncover improvement opportunities.
• Conduct Lean Six Sigma reviews to identify Non-Value Adds (NVA), redundancies, and process gaps, and lead cost-benefit analyses for proposed initiatives.
• Develop, maintain, and track performance scorecards and other tools to measure the success of process improvement initiatives.
• Design and update metrics that more effectively capture operational performance and throughput.
• Facilitate workshops for operations managers focused on brainstorming, critical thinking, and business process redesign.
• Provide training and mentorship to junior analysts on business process reengineering (BPR) and business process improvement (BPI) tools.
• Advise project and program managers on resource optimization to ensure consistency and efficiency across teams.
• Assess and recommend Process Excellence (PE) best practices and performance reporting improvements within the Strategic Delivery Program Office.

Required Skills & Experience:

• Process Design & Improvement: Minimum 6 years of experience developing and implementing process improvement strategies that influence stakeholder commitment and deliver measurable business outcomes.
• Lean Six Sigma & Data Analysis: Minimum 6 years of experience applying Lean Six Sigma, statistics, data analysis, and process engineering tools such as SIPOC, VOC, Process Mapping, and Process Requirements.
• Strong analytical and facilitation skills with a history of successful process transformation initiatives.

Technical Tools:

• ARIS: Process mapping, documentation, and archival.
• Microsoft Office Suite: Data analysis, visualization, and collaboration.
• Mural: Strategic planning, workshop facilitation, and collaborative process design.

Preferred Qualifications:

• Experience in modernizing insurance claims processes using Generative AI, data-driven predictive response models, and member-centric design principles.
• Advanced certification in Lean Six Sigma (Green Belt or higher).