Job Description

Customer Service Representative (Banking)

Richmond, VA (Onsite)
Pay Rate: $15/hr – W2 Only
6 Months

*Bank Teller backgrounds typically do very well in this role!

Qualifications

• At least 1 year of banking or customer service experience.
• High School Diploma, GED, or Equivalent Certification
• At least 1 year of experience using Microsoft Office or Google Suite
• Strong attention to detail and organizational skills.
• Ability to multitask and manage competing priorities with limited supervision.

Day to Day

• Process bank-by-mail items in line with internal policies and federal regulations.
• Meet and adhere to daily processing deadlines.
• Collaborate with supporting departments to ensure smooth daily operations.
• Identify process trends, issues, and defects; recommend improvements.