Job Description

Military Spouse Field Representative

Job Title: Military Spouse Field Representative
Location: Norfolk, VA
Job Type: Pilot- 6 months  | Travel Required

Overview:

Our Customer is seeking a dedicated and adaptable Military Spouse Field Representative to serve as a vital connection between the organization and military families. The ideal candidate is a seasoned military spouse who understands the challenges and triumphs of military life firsthand. This position is field-based and requires initiative, professionalism, and a strong passion for advocating on behalf of military families and the our Customer’s brand.

Key Responsibilities:

• Serve as a knowledgeable and empathetic liaison between our Customer and military families.
• Attend community events, briefings, and installations to build brand awareness and share resources.
• Use digital platforms and social media to share relevant updates, insights, and stories.
• Represent the Customer’s brand with professionalism and authenticity at all public engagements.
• Collect and report member feedback to internal teams to help improve products and outreach strategies.
• Collaborate with other field representatives to support military communities across multiple regions.
• Maintain regular communication and provide updates on activities and member insights.

What You Bring:

Adaptability and Resilience:

• Minimum one Permanent Change of Station (PCS) move as an active-duty military spouse.
• Experience navigating military family life, including deployments, remote duty, or transitions.
• Flexible mindset and comfort with shifting priorities and travel.

Strong Communication Skills:

• Excellent verbal and written communication.
• Comfortable speaking with diverse audiences and initiating conversations.
• Fluency with social media and virtual communication tools (Zoom, Teams, etc.).

Professionalism and Dependability:

• Ability to meet deadlines, attend scheduled events, and represent the brand consistently.
• Professional presence and behavior, including appropriate attire and conduct in the field.
• Willingness to follow through and provide timely updates to the team.

Passion for the Brand:

• Genuine belief in our Customer’s mission and commitment to military families.
• Non-sales-based advocacy role, focused on relationship-building and trust.

Military Spouse Experience:

• Ideally 5–10 years as a military spouse.
• Lived experience with major aspects of military life, such as deployments, PCS moves, overseas duty stations, and dual-career or family balancing.

Preferred Qualifications:

• Experience in community outreach, advocacy, education, or communications.
• Active involvement in military family organizations or FRGs (Family Readiness Groups).
• Familiarity with our Customer’s products and services (banking, insurance, etc.).
• Comfortable working independently in a remote, field-based role.