Job Description:
We are seeking a Client Implementation Analyst to join our Private Wealth Management (PWM) Operations team. This role is an exciting opportunity for a motivated and organized professional to collaborate closely with PWM Advisor Teams, Legal, Compliance, and Anti-Money Laundering (AML) departments to facilitate account opening and maintenance for high-net-worth clients. The ideal candidate will combine strong customer service, documentation, and risk management skills with a commitment to delivering a seamless onboarding experience.
Responsibilities:
Manage the end-to-end client onboarding process by reviewing and validating documentation for new PWM accounts.
Partner with PWM Advisors and internal departments to ensure client documents are complete, accurate, and submitted timely.
Perform due diligence and review accounts for compliance with AML and Know Your Client (KYC) regulations.
Coordinate with legal, compliance, and AML teams to resolve account issues or discrepancies.
Process and track client requests for additional account services such as options trading, margin, checking, and debit cards.
Verify data integrity across internal systems to ensure correct setup for statements, reporting, and cash services.
Actively contribute to improvements in onboarding processes and documentation workflows.
Maintain high levels of client satisfaction by managing expectations and resolving issues efficiently.
Basic Qualifications:
Bachelor’s degree required.
Strong proficiency in MS Office (Excel, Word, Outlook) and web-based applications.
Exceptional organizational and multitasking skills.
Demonstrated ability to prioritize and manage time effectively.
Excellent problem-solving and judgment skills.
Strong verbal and written communication abilities.
Customer service-oriented with a professional demeanor.
Preferred Qualifications:
FINRA Series 7, 9, 10, or 4 licenses.
Foreign language proficiency.
1+ years of experience in the financial services industry, particularly in AML, Compliance, or Client Onboarding.