Job Description

Job Title: PC Support
Location: Burlington, KS (On-Site Required)
Duration: 6 months

Job/Role Description:

Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, support single and multifunction printing devices, smart phones, tablet devices, and mobile data systems. This position also involves PC moves and equipment upgrades. This person must be able to resolve problems associated with Service Desk tickets that need escalated. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems. This job is to be performed with limited supervision and has no responsibility or authority for the direction of others.

Required Qualifications:

• Working knowledge of standard concepts, best practices and procedures related to set up/configuration of desktop hardware and current operating system.
• Working knowledge of desktop operating and networking systems.
• Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, and other computer equipment.
• Communicates effectively with all levels of employees, both technical and non-technical.
• Manages time effectively while assuring attention to details.
• Finishes tasks accurately, completely and in a timely manner.
• Works effectively in a team environment.
• Makes sound decisions with general guidance.

Education/Experience:

• Associate’s Degree in a computer science-related field and 2 years desktop operating and networking systems or 4 years recent experience in desktop operating and networking systems