Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Title: Medical Management Intake Specialist
Location: Detroit, MI (Work from home)  
Duration: 12+ Months
Role Type: W2 Contract Engagement

*Must be within a reasonable proximity to Detroit.
*Anticipated work hours vary between 8:00a.m. - 5:00p.m. (to include rotating Saturdays, holidays, and overtime as needed).

Top 3 Required Skills/Experience –
Minimum of 2 years of experience in a healthcare, insurance, or related field
• High school graduate and college or university experience
• Medical terminology knowledge or a medical background is required
• Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
• Customer service experience is required

Required Skills/Experience –  
Strong phone skills with experience handling inbound and outbound calls
• Experience with healthcare management software and databases
• Excellent verbal and written communication skills
• Ability to explain complex information in a clear and concise manner

Preferred Skills/Experience – 
• Strong problem-solving skills with the ability to analyze data and identify trends
• Attention to detail and accuracy in all work
• Ability to work collaboratively with cross-functional teams
• Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders

Education/Certifications – Include: 
Two years of college or associate level degree equivalent
• Experience with providing high quality, provider focused servicing to facilities and doctors
• Work collaboratively as a team member with peers and nurses
• Bi-Lingual/Spanish