Job Description

Business Systems Analyst

6- month contract – possible extension

Charlotte, NC – hybrid onsite required

4+ years of Business Execution or Analyst experience required

Must have hands-on experience in the following:

• Advanced skills in Microsoft Office Suite of products
• Familiarity with Agile work environment
• Experience with Jira or Confluence
• Ability to lead collaborative efforts and communications between Technology and Support partners and Business Group
• Experience in business systems analysis, design or SQL
• Ability to write and edit internal communications, including corporate and executive level communications
• Experience in Project Management and Business Analyst in related field
• Experience coordinating and conducting project meetings, presentations and status reporting
• Ability to interact with integrity and a high level of professionalism with team members and management
• Demonstrated ability to provide strong customer service while listening, eliciting information efficiently, comprehending and resolving complex team member needs
• Ability to independently navigate and problem solve a broad scope of challenges, and to recognize when escalation is necessary.