Job Description
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a Mobile Device Technician for a contract opportunity with one of our largest clients located in Detroit, MI!
Title: Mobile Device Technician (Field Technician)Location: Detroit, MI (Onsite/Field) Duration: 12+ Months Role Type: W2 contract engagementPay Rate: $36/hour with benefits- This position will be out in the field 100% / including being outside a lot / driving daily to various locations
- Travel will include: Driving to substations, warehouses, service centers, etc. In the field 100%
- Company car is not provided. Must have reliable car – we reimburse for mileage
- Over time occasionally when needed
- Area of travel: Metro Detroit and north
- We are looking for someone with Telecom skills/knowledge, cabling, switches, etc.
Job Description:In field technical support of various Panasonic Toughbook (MDT) and supporting infrastructure including, docks, stands, wiring harnesses and 12 volt system.- Contractor will be eligible for time & half beyond 40 hr. work week. (MI/non-exempt)
- Contractor will be eligible for mileage reimbursement government rate of $0.67/mile
Key Accountabilities- Basic Troubleshooting
- Primary Applications (ADMS ClickSoft)
- Mapping within Primary Applications
- MDT Diagnostic Tool (Netmotion)
- Vehicle wiring
- Voltage Checking
- Desktop Apps (MDT Diagnosis Tool, MDT Printer set up, Mappoint, GT Viewer)
- Hardware review of different MDT’s
- Review of docking solutions and reoccurring challenges
- Bios Settings
- General MDT repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)
Minimum Education & Experience Requirements- Associates degree in related field and 1-2 years experience or a High School diploma or GED and 3-5 years prior experience.
Other Requirements:- Ability to lift 50 lbs.
- Valid drivers license
- Reliable transportation which can carry 300 lbs.
- Customer support skills and phone skills.
- Knowledge and familiarity with PC setup and installation of software.
- Able to use basic test equipment such as: VOM, T1 tester, fiber tester, data circuit tester, RF wattmeter, RF service monitor, Antenna tester, protocol analyzer, spectrum analyzer.
- Provides 24 x 7 trouble response when needed.
- Passes initial Department of Transportation (DOT) drug screens and random drug testing
*Beware of scams. S3 never asks for money during its onboarding process