Job Description

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

Project Coordinator
Duration:  6+ Months
Location:  Detroit - Hybrid role *One Day Per Week On-Site*

Overview:

With supervision, accountable for and manages the development, implementation and ongoing maintenance of project(s) with relatively small and/or less complex scope and deliverables. Project scope is typically one-year or less and impacts a single business unit/function. Project scope typically impacts one of the following: process, system, function, product and/or service.

Bachelor's Degree in related field preferred. Three (3) years experience in related field. One (1) year project management experience in health plan operations or related field. Project Management/ Project Management Certificate (PMP) preferred. Leadership and/or analytical experience with data, systems, and operations.

Position Responsibilities:

• Support the lead by reviewing reports for accuracy and consistency for Quality Management reporting
• Support lead with report writing on Member Experience standards for NCQA, collecting data, synthesizing, developing qualitative and quantitative analysis, gathering evidence to support our member experience initiatives.
• Support facilitation of the bi-monthly Member Experience Committee meeting
• Attend monthly NCQA workgroup trainings hosted by the Quality Management department
• Engage with departments outside of CMCX to gain a broader understanding of the enterprise

Desired Skillset:

• Experience or knowledge of Customer Experience (preferred)
• Impeccable follow through
• Ability to coordinate meetings, develop agendas, document notes and maintain committee articles
• Ability to interpret internal business reports and apply learnings (i.e.Quality Management, HEDIS measures, CAHPS ratings)
• Health Care experience (preferred)
• Coordinate and organize a number of teams that will cross multiple areas of the business
• Monitor progress, produce timelines, status reports and metrics
• Identify and monitor risks and mitigation plans
• Experience with analysis including root cause identification and problem solving
• Proficient in current industry standard PC applications and systems (e.g., SharePoint, Excel, Adobe, PowerPoint, Word)
• Intermediate to Advanced experience with PowerPoint
• Excellent organizational skills
• Excellent written and verbal communication skills
• Previous experience with NCQA accreditation standards preferred

The S3 Difference:

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. 

The four pillars of our company are to:

• Set the bar high for what a company should do
• Create jobs
• Offer people an opportunity to succeed and change their station in life
• Improve the communities where we live and work through volunteering and charitable giving

“Beware of scams. S3 never asks for money during its onboarding process.”