Residential Services Division Manager
(Plumbing, Expanding into Electrical)

Ready to Build and Grow a Home Services Division?

Looking for a Residential Services Division Manager to own and grow its residential service division. The company currently performs plumbing service, and is expanding into sewer, excavation, and electrical services.

This role is for an operator, not a technician. You’ll be accountable for revenue, gross profit, and team performance, and you’ll have the tools to do it and direct access to ownership.

If you’ve grown a service division, built reporting and accountability systems, and like being paid on results, this is your opportunity.

What You’ll Own

Revenue and Profitability

Own the division’s revenue and gross profit targets, set with ownership
Grow average ticket, conversion rates, and maintenance agreement sales
Expand services into sewer, excavation, and then electrical
Increase customer retention and repeat business

Systems and Accountability

Build reporting for division and technician performance
Set clear KPIs and hold technicians accountable to them
Improve dispatch, scheduling, and pricing processes
Work with our consultants and teams to get the most out of the platform

Team Building

Lead a team of service technicians with office manager/dispatcher support
Recruit, hire, and develop technicians as the division grows
Coach techs on productivity, customer communication, and sales
Build a high-performance, results-driven culture

What We’re Looking For

Experience leading or growing a service division in plumbing or another home services trade (HVAC, electrical, etc.)
Track record of building systems, reporting, and accountability from the ground up
Strong computer and systems skills, with service software a big plus
Understanding of service pricing, job costing, and technician performance metrics
A grinder who leads from the front, takes ownership, and wants to hit targets
Plumbing industry exposure is a strong plus, but you don’t need to have been a technician

Compensation

Target total compensation of $160,000 to $180,000
$80,000 to $90,000 base salary
Bonus up to 100% of base, paid quarterly, tied first to building systems and then to revenue and profit targets
Company vehicle and fuel card
Medical, dental, and vision insurance
401(k) with company match
Paid time off

Why This Role
You’ll work directly with ownership, have real authority to build the division your way, and be paid on what you produce. If you’ve been capped by a bigger company and want to build something, we’d love to hear from you.