Job Description

HVAC Field Service Manager (Southeast, FL)

Location: Fort Lauderdale, FL (serving the tri-county area)
Reports to: CEO / President
Compensation & Benefits: $80K–$120K base + performance-based commission, Full benefits package (health, dental, vision), Paid time off and holidays, Company vehicle (if applicable), Strong growth opportunity within a scaling organization

About the Opportunity

A rapidly growing residential services company is seeking a hands-on Field Service Manager to lead field operations, drive technician performance, and maximize revenue and profitability. This is a key leadership role in a fast-paced, high-growth environment.

Role Overview

This role oversees daily field operations, technician productivity, job profitability, and customer experience, while ensuring strong lead conversion and revenue capture from inbound opportunities.

You’ll spend significant time in the field coaching technicians, reviewing jobs, and reinforcing performance standards.

Key Responsibilities

• Lead HVAC service, maintenance, and installation operations

• Coach and develop technicians through ride-alongs and performance management

• Partner with dispatch to optimize scheduling and efficiency

• Ensure fast follow-up and strong conversion of inbound leads

• Drive revenue, average ticket, close rate, and gross profit

• Enforce pricing strategies and review estimates for profitability

• Recruit, hire, and build a high-performing team

• Ensure adoption of CRM/dispatch systems (Jobber/ServiceTitan)

• Maintain high standards for customer experience and quality

Ideal Candidate

• 5+ years of HVAC field experience, with 2+ years in leadership

• Strong technical knowledge of residential HVAC systems

• Proven ability to drive performance, revenue, and margins

• Experience managing inbound leads and working with marketing teams

• Proficient in Jobber and/or ServiceTitan

• Hands-on, metrics-driven leader who leads from the front