Job Description

Field Manager

Location: Houston, TX (Full-Time)

Position Summary

Lead a dynamic technician team in delivering exceptional residential and commercial home services. Provide hands-on coaching, optimize operations, and drive sales growth through performance monitoring and strategic oversight. Ideal for proven leaders passionate about building high-performing teams and elevating customer experiences.

Why Join Us?

• High-Impact Leadership: Shape team success and operational excellence in a fast-growing environment.

• Career Growth: Access training, coaching, and advancement opportunities.

• Competitive Rewards: Lucrative performance incentives tied to sales and efficiency metrics.

• Supportive Culture: Join a collaborative, values-driven team focused on accountability and innovation.

Key Responsibilities

• Team Supervision: Conduct ride-alongs, real-time coaching, and performance reviews; enforce SOPs, safety, and ETAs.

• Operations Optimization: Manage schedules, tools/equipment readiness, and job execution to minimize inefficiencies.

• Sales & Customer Focus: Guide upselling, handle objections, and track metrics (e.g., close rates, average ticket) for revenue growth.

• Commercial/Insulation Management: Research opportunities, secure projects, and oversee execution for profitability.

• Fleet Oversight: Monitor vehicle maintenance and usage to ensure reliability.

• Weekly Leadership: Host meetings, analyze results, and report KPIs to sales director.

• Development: Foster team culture through training, accountability, and ongoing support.

Qualifications

• 3+ years in field leadership (home services), with proven technician coaching and sales guidance.

• Strong knowledge of residential/commercial operations, safety (OSHA), and CRM tools (e.g., Workiz).

• Excellent communication, problem-solving, and organizational skills.

• Valid driver's license with clean record; flexible for evenings/weekends.

• Physically able: Lift 50+ lbs, climb ladders/attics, work in varied conditions.