Job Description

ProspectBlue seeks an Account Executive for their client in Manchester, NH!

Duties to Include:

Develops strategies to solicit new business, expand business territory, and

fulfill business quotas.

Tracks sales opportunities to develop a sales funnel of potential customers.

Builds relationships with various customer departments (e.g., Accounts

Payable, Purchasing, etc.) to solidify customer contacts used to retain

business.

Educates customers on our client's web site features (e.g., login, tracking,

service, etc.) to ensure transactional access and promote our client's

technological advantages.

Develops customized rate comparisons to highlight the financial benefits of

shipping with our client.

Reviews Total Enterprise Account Management System (TEAMS) to ensure

accuracy of customer contact information.

Reviews inbound and outbound manifests (i.e., shipping reports) of daily

freight shipments to identify new shipments, business growth, and customer

shipment reductions.

Educates customers on billing processes and cycles to protect business

revenue flow and ensure accurate billing.

Resolves customer inquiries (e.g., billing, etc.) to build trust and

credibility and maintain customer satisfaction.

Entertains customers to create customer loyalty, show appreciation, and

promote business growth.

Exchanges customer information cross-functionally to share sales leads for

business development.

Fosters relationships with Small Package team members to identify

opportunities and consolidate our client's offerings.

Educates peers on freight service guidelines (e.g., preferred customers,

high risk freight, etc.) to provide opportunities for service bundling.

Collaborates on service proposals to enhance cross-selling bids.

Develops weekly sales recap to provide senior management information on new

business, win back business, and business risks.

Documents weekly recaps of customer achievements, losses, and competitive

information to provide visible account tracking.

Analyzes account recaps to monitor customer revenue trends and develop

service recommendations.

Queries account quota targets to validate that account plan goals are

realistic.

Reviews Technology Integration Report (TIP) to confirm customer shipping

activity.

Completes Quantum View Manage (QVM) database sign-ups to provide customers

with visibility to our client's shipments.

Trains customers on utilization of database tools (e.g., World Ship, My

less-than-truckload (LTL), etc.) to provide customers with web-based shipping

and tracking functions.

Participates in sales assessments to broaden sales and company knowledge of

cross-functional areas.

Completes follow-up work (e.g., technology set-ups, establish credit, etc.)

to ensure customer requests are performed following sales calls.

Education

Bachelors Degree - Required