Job Description

The General Manager is responsible for all on-site activities, including manufacturing, engineering, warehousing, order fulfillment, shipping, and production materials management.   The role also oversees that daily duties of support positions covering customer service, project management, and administration.  The General Manager ensures quality, on-time delivery, and cost control in all areas of responsibility.   This position leads the tracking and improvement of operational  KPIs, the execution of strategic deployment plans, and the continuous improvement of the Daily Management Process.   Supports the development and implementation of strategies, policies and procedures, and enforces same in assigned areas.  Embraces Continuous Improvement Philosophies and Processes; and continually develops CI skills of self and all subordinates.

Duties/Responsibility

• Responsible for achieving budget, goals and objectives, KPIS, and overall financial results. 
• Leads Daily Management every day, driving problems to root cause and countermeasures, delegating CI to team, and building a culture of rapidly exposing and eliminating waste across the business.
• “Owns” company level KPI’s as assigned, develops action plans to improve in order to achieve targets, tracks data, and reports monthly at review.  Develops countermeasures as required by KPI process.
• Holds formal kaizen events to continually drive improvement.
• Supports the Strategy Deployment process as required, including serving as “action plan owner” plus “task owner” as assigned by plans. Participates in monthly SD review process.
• Ensures that customer service, design, engineering, and administrative personnel are aligned and focused on company objectives and value adding activites.
• Assists the senior management team in the development of, and adherence to plans, policies, programs, and objectives. This includes HR policies, Safety / OSHA / Environmental procedures, Business policies, finance policies, and other rules and regulations.
• Responsible for managing / achieving budget for all areas of responsibility.
• Keeps company commitments related to quality, delivery, and cost. Drives company initiatives related to growth and profitability.
• “Lives” the company values, leads others to do so, and addresses / reports to supervisor any situations where company values may be jeopardized.
• Trains, develops, and evaluates staff. Ensures development of staff to meet business needs.  Takes corrective action as necessary on a timely basis and in accordance with company policy.
• Responsible for management of materials and supplies related to areas of responsibility. Maximizes inventory turns while meeting customer and company requirements.
• Other duties as assigned to support the overall business.
  

Reporting Relationships

This position reports to the Vice President of Operations, and is a member of the Management Team. The position is expected to work cooperatively with other departments and company personnel.

This position manages all employees at the defined site, unless specifically excluded by Sr. Management,  and is responsible for the performance management of these employees.

Requirements

The position requires a minimum of ten years of progressive operations experience,  with three or more years with direct managerial and budgetary accountability.  A BS degree in Engineering or related field is required.  Qualified candidates should be goal-oriented, organized and have well developed financial analysis, negotiation and leadership skills.  A thorough understanding of legal contracting is essential. 

 Core Competencies

• Leadership
• Lean / Continuous Improvement Knowledge and Experience
• Problem Solving/Analysis
• Planning and execution of business strategy and needed actions.
• Exemplifies company Values through actions, communications, and behaviors.
• Project Management
• Communication Proficiency (Written and Verbal)
• Technical Capacity – thorough understanding of all production processes
• Business Acumen / Financial Accounting understanding
• Computer skills, including MS office suite, ERP, etc.