Job Description
About the Role
We are seeking an experienced IT Manager to serve as a key leader for our client's manufacturing operations. This role will play a critical part in ensuring plant floor uptime, strengthening IT/OT infrastructure, and building a high-performing IT team.
Key Responsibilities:
- Lead IT operations for a multi-shift manufacturing environment, prioritizing production floor uptime, reliability, and fast issue resolution
- Oversee plant IT staff, including daily work assignments, performance management, development, and accountability
- Coordinate and prioritize IT resources to support manufacturing operations and business-critical initiatives
- Establish and monitor key performance indicators for system availability, service delivery, incident response, and team performance
- Partner with plant leadership, operations, maintenance, engineering, and vendors on manufacturing technology, automation, and process improvement initiatives
- Support IT/OT infrastructure planning, implementation, and ongoing support for plant floor technology, automation, and production-critical integrations, along with enterprise IT support across company locations
- Participate in IT budget planning, capital project planning, vendor management, and business case development
- Manage plant-critical outages, backups, disaster recovery planning, incident response, and cybersecurity best practices
- Support and train users on practical technology solutions suited to a rugged plant environment
- Maintain documentation for IT governance, support procedures, automation, and internal processes
- Provide additional support as needed, including helpdesk, server infrastructure, Active Directory, and deskside support
Requirements:
- 7+ years of progressive Information Technology experience
- 5+ years of supervisory or team leadership experience, with the ability to mentor staff and navigate difficult conversations
- Background in either Systems Administration (servers, virtualization, M365 admin) or Network Administration (routers, switches, VLANs, firewalls)
Preferred:
- Bachelor's degree in Computer Science, Computer Engineering, IT, or a related field
- Hands-on experience supporting SCADA systems (Rockwell preferred), Operational Technology (OT), IT/OT infrastructure, and production-critical integrations
- Experience with Mobile Device Management solutions for Windows, macOS, and Android
- Experience administering Nutanix environments
- Relevant certifications such as Microsoft, CompTIA, Fortinet, Rockwell Automation, or ITIL
Benefits Overview:
- Low-cost medical, dental, and vision coverage
- 401(k) with employer contribution
- PTO and paid holidays
Explore More Information Technology Opportunities
Our information Technology division covers areas including:
- Software Development
- Business & Systems Analysis
- IT Support & Infrastructure
- Cybersecurity
- Cloud Engineer/DevOps
Explore additional IT roles and learn more about how we support IT professionals:
https://www.partnersinstaffing.com/find-jobs or https://www.partnersinstaffing.com/technology
Not the right fit?
Were hiring across multiple divisions:
- Human Resources
- Administrative & Customer Service
- Accounting & Finance
- Manufacturing & Engineering
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