Job Description

Sr. Business Systems Analyst
Location: Hybrid - Indianapolis, IN

Pay: Up to $125K
Direct Hire

Pinnacle Partners is assisting our client in their search for a Sr. Business Systems Analyst to join their team in the Indianapolis, IN area. This techno-functional resource will lead the support, optimization, and continuous improvement of business applications.

RESPONSIBILITIES:

• Lead the support, customization, and ongoing improvement of enterprise systems such as ERP, CRM, and related business applications
• Partner with business leaders to understand end-to-end processes  and translate requirements into technical solutions
• Act as the bridge between technical and business users, ensuring systems support operational needs
• Lead business analytics efforts, and manage system integrations, data flows, security, and performance across platforms
• Implement IT support models
• Evaluate and recommend new technologies, tools, and vendors to improve efficiency and scalability
• Establish IT governance, documentation, best practices, and standard operating procedures
• Manage external vendors, consultants, and implementation partners
• Ensure data integrity, system reliability, compliance, and security standards

REQUIREMENTS:

• 7-8+ years of experience supporting business applications, including ERP and/or CRM systems
• Experience from a manufacturing and supply chain environment
• Strong understanding of business processes and how technology enables them
• Solid technical foundation in system integrations, databases, APIs or integration platforms, and cloud and/or on-prem infrastructure
• Experience working with cross-functional business teams

PREFERRED SKILLS:

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience with ERP and CRM platforms, particularly Salesforce
• Experience with data analytics and data warehouse platforms such as Snowflake and Power BI
• Project management experience (Agile, Waterfall, or hybrid)

TERMS:

This is a direct hire opportunity with a salary up to $125K based on experience. Benefits include medical, dental, and vision along with 401K matching and other benefits.