Job Description
Sales Account Manager
Staffing Services
Indianapolis-Northwest
Account Management
Serve as the primary point of contact for assigned customer accounts
Develop long-term client relationships through exceptional communication and customer service
Partner with Recruiting to ensure successful fulfillment of client workforce needs
Clearly communicate job requirements, project timelines, pricing, travel accommodations, and workforce expectations
Conduct regular business reviews and identify opportunities for account growth
Proactively address client concerns and manage expectations throughout the staffing process
Sales
Manage a healthy sales pipeline and maintain accurate forecasting
Prepare and deliver pricing proposals and staffing solutions
Follow established sales processes and maintain accurate CRM documentation
Collaborate cross-functionally with Recruiting and Operations to deliver an outstanding client experience
Business Development
Develop and execute a strategic territory plan focused on 10-20 target accounts
Identify key decision-makers and build relationships through cold calling, email campaigns, networking, and in-person client visits
Generate new business opportunities while expanding existing client relationships
Educate prospects on CRM's staffing capabilities and workforce solutions
Build credibility by understanding environmental, construction, demolition, and industrial staffing trends
Requirements:
2+ years of sales, account management, staffing, or business development experience
Strong relationship-building and consultative selling skills
Excellent verbal and written communication
Highly motivated with a proven ability to meet or exceed performance goals
Comfortable making outbound sales calls and developing new business
Organized, detail-oriented, and able to manage multiple priorities
Strong negotiation, problem-solving, and conflict resolution skills
Customer-focused with a sense of urgency and accountability
Experience in staffing, construction, environmental services, or industrial markets is a plus
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