Job Description

IT Manager
Location: Plano, TX
Employment Type: Full-Time | Non-Exempt

Position Overview
We are seeking a hands-on IT Manager to lead and support enterprise IT infrastructure, systems administration, cybersecurity initiatives, and technology operations across multiple U.S. locations. This is a “player/coach” leadership role requiring both strategic oversight and direct technical involvement.
The ideal candidate will have experience managing enterprise IT environments, leading technical teams, and driving large-scale initiatives such as ERP implementations, infrastructure migrations, cybersecurity programs, acquisitions/integrations, and technology modernization efforts.
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Key Responsibilities
• Lead day-to-day IT operations, infrastructure support, and enterprise technology initiatives
• Serve as the primary escalation point for infrastructure, networking, systems, ERP, cybersecurity, and end-user support issues
• Manage and mentor IT staff across multiple locations while fostering accountability and operational excellence
• Drive enterprise IT projects including:
o ERP implementations
o Infrastructure migrations
o System upgrades
o Acquisitions/integrations
o Technology refresh initiatives
• Partner with business stakeholders to align technology solutions with operational needs
• Support and optimize:
o Servers
o Networks
o Cloud platforms
o Enterprise applications
o Manufacturing-related systems
• Manage vendors, licensing, hardware/software inventory, and support contracts
• Support cybersecurity, disaster recovery, business continuity, and compliance initiatives including NIST/CMMC
• Prepare project plans, budgets, reporting metrics, and leadership updates
• Participate in after-hours support and critical incident response as needed
• Drive continuous improvement and operational standardization initiatives
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Required Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field preferred
• 8+ years of experience in:
o IT operations
o Infrastructure support
o Systems administration
o Enterprise technology environments
• 3+ years of leadership experience managing technical teams and enterprise IT projects
• Proven experience in a hands-on IT leadership or “working manager” role
• Experience leading enterprise-scale projects impacting multiple business units
• Strong ERP implementation experience including:
o Data migration
o Integrations
o Stakeholder coordination
o Post-go-live support
• Strong experience with:
o VMware
o Microsoft Azure / M365
o Windows Server
o Cisco and/or Ubiquiti networking
• Experience supporting cybersecurity/compliance initiatives including NIST and/or CMMC
• Manufacturing and multi-site environment experience preferred
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Preferred Certifications
• Industry certifications and continuing education preferred
• DoD 8570 Level II certification (or higher) preferred
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Technical & Leadership Skills
• Strong leadership, communication, and project management skills
• Ability to lead highly technical teams through mentorship and accountability
• Strong troubleshooting and problem-solving capabilities
• Experience balancing operational needs, cybersecurity, scalability, and cost optimization
• Ability to manage competing priorities in fast-paced environments
• Strong understanding of:
o Enterprise infrastructure
o Cloud platforms
o Cybersecurity
o ERP systems
o End-user computing
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Additional Information
• Travel up to 30%
• On-call support required for emergent situations
• Ability to obtain a government security clearance preferred
• U.S. work authorization required due to federal regulatory requirements