Job Description

Our client, a leading financial institution, is seeking an experienced Process Engineer to join their Financial Crimes organization. The ideal candidate will lead process improvement initiatives that enhance operational efficiency, strengthen regulatory compliance, and support automation efforts across key business areas.

Key Responsibilities

• Lead the development and maintenance of process maps for key workflows within the Financial Crimes organization.
• Conduct process assessments to identify opportunities for improvement and increased efficiency.
• Facilitate process improvement initiatives, implementing changes that optimize performance and compliance.
• Partner with subject matter experts to gather data and accurately document processes using appropriate notation (e.g., BPMN).
• Develop and deliver training materials to educate staff on improved processes.
• Identify and assess process risks, recommending appropriate mitigation strategies.
• Maintain up-to-date process documentation to ensure accuracy and alignment with organizational standards.
• Recommend and implement automation solutions using RPA and/or AI technologies to modernize manual controls.

Required Skills & Experience

• 3+ years of experience in process engineering, with a proven track record of designing and implementing process improvements.
• 2+ years of experience in financial crimes or regulatory compliance environments.
• Knowledge of Fraud, Disputes, and Credit business processes and controls.
• Strong understanding of process mapping methodologies and notation.
• Intermediate to expert experience with Jira, including structure and reporting capabilities.
• Excellent verbal and written communication skills; able to simplify complex ideas.
• Strong problem-solving and critical thinking skills, with a self-starter mindset and ability to work independently in ambiguous environments.
• Proven ability to manage multiple priorities under tight timelines.