Temporary Client Support Representative

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Job Description

Are you looking to join a reputable company and use your excellent relationship-building skills? We are partnering with our client to hire a Temporary Client Support Representative. This role will be responsible for consulting directly with customers and building relationships with new and current customers. Apply today if interested!

Work model:

On-Site
Monday - Friday
8:00 AM - 5:00 PM

What you will do:

Consult directly with core customers via phone, chat, or email to answer questions and provide information regarding policies and coverages
Assist Retention Specialist to ensure policyholder retention
Accurately enter call data into computer systems
Work closely with prospective customers to determine coverage needs, provide accurate quotes, and assist with the application process

What you will need to be successful:

High school degree, some college preferred
2 or more years of related experience, preferably in insurance (call center experience is acceptable as well)
Excellent analytical, problem-solving, and decision-making skills, and great interpersonal skills
Property & Casualty license desired (qualifies for higher pay rate)

Benefits overview:

Health, dental, and vision insurance
PTO
401k

Interested and qualified candidates can contact Maddie Hodgson at (515) 225-7000 or email mhodgson@thepalmergroup.com.

Job Information

Rate / Salary

$20.00 - $22.00 per Hour

Sector

Administrative & Customer Service