Job Description

Palmer Group is partnering with an Employee-Owned and Customer-Focused organization, that prioritizes an outstanding work-life balance for their team members. The Salesforce Administrator/Business Analyst plays a crucial role in optimizing and enhancing the Salesforce FSC platform. This position encompasses strategic and operational responsibilities, ensuring our Salesforce solutions effectively meet business needs. If you are interested, apply today to learn more! 

• Open to on-site, hybrid, and remote

• Administer and maintain our Salesforce platform, including user management, security, customization, and data integrity
• Develop Salesforce solutions to meet business requirements, leveraging declarative tools like Flow
• Utilize Salesforce’s configuration capabilities, such as creating custom reports, dashboards, workflows, and validation rules
• Monitor production systems to identify and triage reported incidents or issues through resolution
• Collaborate with stakeholders to gather and document business requirements
• Translate these requirements into user stories that follow a specific structure
• Document acceptance criteria to ensure developers understand expectations
• Negotiate detailed requirements with Tech Lead, SF Admins, Developers, Architects, and Product Owners to maximize the value of the configurable platform

What you will need to be successful:

• Bachelor’s degree in computer science, information technology, or a related field
• A minimum of 4 years of Salesforce Admin experience
• Salesforce Administrator certification
• Salesforce Financial Services Cloud experience preferred
• Flosum preferred

Benefits overview: 

• 401k 
• Major health insurances  
• Employee Stock Ownership Plan (ESOP)  
• Click here for a complete list of benefits