Contractor Services Department Coordinator

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Job Description

Palmer Group is partnering with a mortgage field services client looking to hire a Contractor Services Department Coordinator to join their team on a contract-to-hire basis. This position would offer the opportunity to work remotely. Successful candidates have one to two years of office-related or customer service phone experience. If you are open to getting into the mortgage industry, this could be your next career opportunity!

Must live in Iowa or Texas to be considered!

Work model:

Remote but must live in Iowa or Texas
7:00 AM - 4:00 PM
Monday - Friday

What you will do:

Ensure adequate coverage is available to handle all property preservation orders from clients
Reach out to general contractors in territories across the U.S. to set up their services for properties in each geographic region
Assign property preservation work orders to independent contractors
Manage performance and capacity of independent contractors
Research contractor disputes and complaints
Recommend transition to active status or termination based on contractor performance
Expedite escalated orders that have exceeded completion deadlines

What you will need to be successful:

High school diploma or GED
1-2+ years of office or customer service-related experience
Prior property preservation experience or knowledge of property maintenance
Outgoing personality and comfort level speaking with people over the phone
Excellent MS Office skills
Basic math skills
Experience working with vendors preferred

Benefits overview:

401k
Major health insurances
Employee Stock Ownership Plan (ESOP)
Click here for a complete list of benefits

Interested and qualified candidates can contact Kaci Uhde at (515) 225-7000 or email kuhde@thepalmergroup.com.

Job Information

Rate / Salary

$17.70 - $18.00 per Hour

Sector

Administrative & Customer Service