Customer Support Coordinator

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Job Description

We are seeking a highly motivated professional for a Customer Support Coordinator role with our Urbandale client. This individual will directly assist customers with orders and effectively track a high volume of inventory. The selected candidate will have a customer service focus and the ability to be self-driven and multitask. Applicants must possess proficient computer skills, including strong abilities in Microsoft Excel. If you are a detail-oriented professional and are interested in joining a family-owned company with growth opportunities, please apply today!

Work model:

On-Site
8:00 AM - 5:00 PM
Monday - Friday

What you will do:

Answer questions and inquiries
Transfer orders to wholesaler for short-fill purchases
Enter information and track orders accurately
Manage active inventory
Improve processes and efficiencies

What you will need to be successful:

2+ years of office and customer service experience
Experience working with a high volume of inventory and SKUs preferred
High level of accuracy and attention to detail
Strong Excel skills
Proven self-starter and work ethic
Able to prioritize and work efficiently under pressure

Benefits overview:

Health insurance
401k
PTO

Interested and qualified candidates can contact Kaci Uhde at (515) 225-7000 or email Kaci at kuhde@thepalmergroup.com. 

Job Information

Rate / Salary

$39000 - $43000 per Year

Sector

Administrative & Customer Service