Job Description

Key Responsibilities:

• Track and audit vendor compliance with contracts (e.g., financial penalties, reporting, and project schedules)

• Attend vendor meetings as needed

• Maintain and update SharePoint and Microsoft Teams sites/documents; ensure accuracy and transparency

• Manage all communications in the floor care email inbox

• Administer floor care surveys submitted by stores; respond to feedback and share results with vendors and store leadership

• Draft and send communications (emails, reports, updates) to corporate and store leadership

• Monitor billing cycles in Ariba for the floor care portfolio

• Collect and organize data for internal reporting

• Develop period-end financial updates for internal partners

• Proactively identify and communicate potential issues to minimize impact on stores and programs

• Maintain and share weekly reporting updates with upper management

• Perform other duties as assigned

Job Requirements:

• Bachelor’s degree in business or related field, or equivalent work experience

• 1–3 years of retail experience preferred

• Basic understanding of floor care or cleaning processes preferred

Skills and Competencies:

• Highly organized and detail-oriented

• Strong problem-solving and logical thinking abilities

• Resourceful and analytical in identifying and addressing issues

• Proficient with mathematical concepts (fractions, percentages, ratios, proportions)

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, MS Project)

• Clear and effective written and verbal communication for various audiences

• Attentive listener with strong customer service orientation

• Able to provide timely, accurate information to cross-functional teams and vendors

• Energetic with a sense of urgency

• Quick to learn technical subjects and adapt to new technologies and industry knowledge

Work Environment:

• Hybrid schedule working from a corporate office

• Up to 75% local travel will be required