Job Description

Job Title: Electrical Technician

Shift & Schedule: 8:00 AM - 5:00 PM, Monday - Friday

Job Summary:

We are seeking a motivated and hands-on Electrical Technician to join our team. In this role, you will be responsible for troubleshooting and repairing low-voltage electrical systems, performing sensor calibrations, supporting system installations, and assisting with light R&D work. The ideal candidate should have strong low-voltage troubleshooting skills, some soldering experience, and the ability to manage inventory and project specifications. If you're someone who is comfortable working independently, enjoys interacting with customers, and thrives in a fast-paced environment, we would love to hear from you.

Key Responsibilities:

System Development and Maintenance

• Troubleshoot low-voltage circuits and resolve issues such as shorts and wiring faults.
• Perform minor soldering work as needed for repairs and system maintenance.
• Calibrate and repair sensors to ensure their continued functionality and performance.
• Conduct system testing and validation to guarantee reliability and quality.

Customer Support

• Provide troubleshooting and technical support for electrical and automation issues, often via email or phone.
• Assist customers with troubleshooting, repairs, and other inquiries related to their electrical systems.
• Support customer system installations, with many installations done virtually or remotely.

Installation and Configuration

• Install new systems at customer locations, ensuring proper setup and integration. Many installations are now handled virtually, reducing the need for in-person travel.
• Work closely with customers to ensure successful deployment and integration of systems.

Design and Documentation

• Assist in creating specifications for electrical systems and manage project-related documentation.
• Help with sourcing and procuring electrical and mechanical components for systems.
• Manage and track inventory, ensuring adequate supplies and parts are available for projects and repairs.

R&D and Process Improvement

• Participate in light research and development (R&D) work to improve current systems and technologies.
• Help explore new technologies and solutions to enhance system performance and customer satisfaction.

Qualifications:

• 3+ years of experience in electrical system maintenance, troubleshooting, and repair (especially low-voltage systems).
• Experience with low-voltage troubleshooting, including circuit issues and shorts.
• Some soldering experience, including repairs and component modifications.
• Experience with sensor calibration and repairs.
• Basic experience with system installation and configuration
• No experience with ladder logic programming (PLC) required.
• Strong organizational skills, with the ability to manage multiple projects and tasks.
• Comfortable working independently and managing your own tasks.
• Excellent communication skills for interacting with customers via email and phone.

Work Environment:

• Office located in Holland, MI, USA.
• Up to 20% travel to customer locations, typically one trip per month for 3 days.