Job Description
Our client operates at the crossroads of energy and home services, fueled by the vision of a smarter, cleaner future. Committed to developing groundbreaking solutions, they aim to streamline their customers’ lives by providing energy, protection, and smart services for their homes and businesses.As a member of the Talent and Culture organization, you’ll join a team that values collaboration, innovation, and growth. We’re building a world-class Employee Solutions function that not only supports the business but also creates meaningful impact for candidates and employees.
As an Onboarding Coordinator, you will play a critical role in ensuring a seamless and compliant new-hire experience. You will manage the full onboarding lifecycle for a steady volume of candidate - often across multiple roles, start dates and regions, oversee background checks and drug screens, troubleshoot system issues, and ensure data accuracy across all onboarding processes. You’ll partner closely with Talent Acquisition, HR, and business leaders to create a consistent, high-quality onboarding journey and ensure every new hire starts strong.
What You’ll Do:
* Guide candidates through the onboarding journey, providing support, answering questions, and helping troubleshoot system issues in SuccessFactors.
* Monitor background check and drug screen results, follow up with candidates, and manage the adverse action process when required.
* Review and validate onboarding data to ensure accuracy, compliance, and alignment with hiring requirements.
* Partner with recruiters, coordinators, HR, and business partners to resolve onboarding issues and keep hiring timelines on track.
* Ensure all new hires are hired into the system accurately and on time to meet scheduling and start-date requirements.
* Support ongoing updates to onboarding processes, tools, and documentation; help drive adoption and consistent use of new workflows.
* Maintain clear communication with candidates and hiring managers to ensure a positive onboarding experience.
* Assist with special projects and process improvements to strengthen onboarding efficiency, compliance, and data integrity.
What We’re Looking For:
Minimum Requirements:
* High school diploma or GED equivalent. Bachelor’s degree preferred.
* 1–2 years of experience in Talent Acquisition, HR, or related operations support.
* Experience with Microsoft Office (Excel, Outlook, Teams).
* Strong attention to detail and ability to manage multiple priorities.
Preferred Qualifications:
* Experience with SAP SuccessFactors or a similar HRIS/ATS.
* Background in supporting recruiting programs (Onboarding, high-volume recruiting, seasonal hiring).
* Experience reviewing, auditing, or validating data for accuracy and compliance
* Strong collaboration and communication skills, with the ability to work across teams and functions.