Job Description

Title:  Community Housing Coordinator
Location: Remote - Must reside within one of the following Southwest PA counties: Allegheny,
Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Fayette, Greene, Indiana,
Lawrence, Somerset, Washington, Westmoreland

May have a routine onsite location like a CBO or health center, may need to meet a member in the community or attend community events from time to time but there is no office location. Outside of those, remote work

• Remote position with local travel required up to 75% (travel is reimbursable)
  • Schedule includes regular business hours Monday – Friday with occasional evening
  or weekend availability for community events

ESSENTIAL RESPONSIBILITIES:
• Research, evaluate and analyze demographic data to identify viable housing and
utility support options for members.
• Identify member barriers, develop action plans, and engage in empowering
interactions to guide members towards sustainable housing options and/or utility
service.
• Act as a liaison for members, Case Managers and housing agencies in assisting
individuals and families with finding affordable, accessible housing.
• Engage with members of the health plan face-to-face to support their housing
needs.
• Utilize the health plan’s system of record to document all interactions with and
related to the health plan members.
• Serve as housing subject matter expert in affordable, accessible housing options.
• Develop strong partnerships and collaborate with community organizations and
various federal, state and local government agencies such as (HUD) and the state
housing authority in identifying and finding affordable housing options for members.
• Participate in the development of programs that are effective, measurable and
innovative, with a special emphasis on reaching at risk members.
• Represent the organization at community events, including events sponsored by
community partners.
• Other duties as assigned and requested

EDUCATION
Required
• High School Diploma or GED

EXPERIENCE
Required
• 1 year in community outreach or customer service
• 1 year working with at-risk populations

Preferred
• Experience in Medicaid regulations
• Experience in customer service/member services within the healthcare sector
• Experience working with unhoused populations