Job Description

TITLE: Business Development Technology Analyst
LOCATION: Pittsburgh, PA - Hybrid

Responsibilities:

• Supports departmental reporting that broadly supports three key functions: 1) Marketing and Communications, 2) Business Development, and 3) Community Investment
• Manages and/or supports the development of Tableau dashboards that transform data into information to support informed decision-making. Includes collecting and analyzing data from various sources (CRM, market research, internal system, etc.)
• Supports the evaluation, development and integration of new tools and ideas that accelerate technology capabilities, including member APIs and interactive tools/calculators. Works with stakeholders to define business needs for new technology solutions and translates business requirements into technical specifications for IT
• Integrates AI capabilities to enhance Business Intelligence processes, streamline data processing, and improve reporting efficiency. Proactively identifies opportunities for system and process improvements, particularly related CRM and member monitoring, and supports the implementation of approved departmental initiatives
• Works closely with Marketing/Communications, Business Development, Community Investment and product owners to support the execution of marketing and membership strategies. Supports the development of new tools and ideas to drive member engagement and business. Conducts financial statement analysis for member peer benchmarking and performance monitoring
• Participates on various teams to build a broad knowledge of the Bank and functions of each area including Operations, Capital Markets, Community Investment and Corporate Risk
• Ensures compliance with applicable policies, procedures and regulations to ensure safe and sound business operations

Required Experience

• Bachelor’s degree in Business Administration, Finance or related field or equivalent work experience; MBA a plus
• Three or more years’ experience in financial services, preferably in banking required, four years’ experience preferred
• Must possess a solid understanding of basic economic and finance terminology
• Familiar in programming (SaaS, SQL, Python)
• Advanced Business Intelligence other data visualization skills (Tableau, Power BI, Qlik, etc.) required
• Familiar with emerging AI technology and integration capabilities
• Proficient with Microsoft Excel, Word, and Powerpoint
• Detailed orientation, strong organizational and project management skills required
• Excellent interpersonal, verbal and written communication skills