Job Description

Desktop Support Technician

Pay Rate: $21.00/HR W2

Hours: Full time, M-F, 8am-5pm

Location: Lincoln, NE

Duration: Contract-to-Hire

Description:

• This position is for an onsite dedicated desktop support technician.
• This technician will help with repairing and imaging windows laptops and desktops, inventory and organization of equipment, an occasional walkup, phone and remote support.
• Be helpful, relatable, and pleasant while diagnosing and fixing their problems.
• Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems.
• Be helpful and understanding - provide the support you would want!
• Determine the most cost-effective repair to minimize customer downtime.

Skills:

• 2 years of related desktop experience/education
• Ticketing Systems knowledge is preferred (Service Now/Remedy/ConnectWise)
• A+ Certification is preferred
• Any HP or Dell Certs a plus