Job Description

Desktop Support Technician

Location: Pittsburgh, PA 15220

Salary: $55,000 - $60,000 annually

Schedule: Full Time, Monday-Friday, 8AM-5PM

• Troubleshoot desktop & system issues
• Assist customers with implementation of hardware and software
• Perform routine preventative maintenance on equipment
• Maintain client networks and assist in implementing new networking equipment
• Manage user devices and management profiles, along with configuration/management of user accounts and privileges

• Outstanding customer service presence
• Ability speak about and explain complex concepts, as well as the ability to provide recommendations for the needs of the client
• Ability to travel to job sites within the Pittsburgh area
• Minimum of 3 years’ experience providing desktop support services
• Proven history of successfully performing mass deployments and imaging
• Experience working within a school district, a major bonus